HY-PRO PLUMBING AND DRAIN CLEANING BLOG

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Do You Have Septic Tank Troubles? We’re Here To Help!

Posted by on February 19/2015 | 0Comments

Septic Tanks

Septic tanks are an important component of the home. Every time we turn on a tap, use a clothes- or dishwasher, take a shower, or flush the toilet, we’re creating wastewater. Since all this water needs to go somewhere, every property needs to have some kind of plumbing system in place. Most of our homes and businesses are connected to a centralized wastewater treatment facility, but for those ‘off the grid’ structures, permanent on-site systems, or septic tanks, are installed.

These concrete, fiberglass, and plastic tanks are carefully sized for the volume and type of materials they’ll be receiving, which depends on the sinks, appliances, and activities in your home or business. They are situated a few feet beneath the earth and at least five feet from your home, in a spot where a crew can easily access them when necessary. They’re ideally positioned to drain down and away from your home (and any wells) into what’s called the drainage field, which itself should be free of rain water to avoid any saturation.

How Does A Septic Tank Work?

Our wastewater contains organic matter, solid particles, and harmful pathogens and nutrients that can’t simply be dumped into the ground; if they were, the groundwater would become contaminated and public and environmental health would be a major concern. When wastewater reaches the sealed septic tank, solid elements either sink to the bottom or float to the surface.

They then decompose, becoming a kind of sludge that needs to be removed (usually sucked out of the tank) every once in a while. Harmful elements are either removed or absorbed through pre-treatment — through aeration chambers and microbial processes — effluent filters, and (eventually) by the surrounding soil. The process of removing harmful pathogens and organisms can take several stages before cleaner water can be released into the soil.

Having Septic Tank Problems?

When you have a faulty septic system, its symptoms can vary widely. It might take a long time for water to empty down your shower bathtub drains, or your toilet might overflow frequently. Toilets in your home may make a gurgling sound when they’re flushed, or they might take a long time to empty. You may detect foul odours emanating from your drains or in your yard near the tank or drainage field. In some cases, you could see vibrantly green-coloured grass, or completely dead spots or areas of your lawn near the system. Dark wet spots or surfacing pools of sludgy water are also indicators that something’s amiss.

Many people immediately panic and think that if their septic system is acting up, they’ve got to replace it entirely and spend thousands of dollars in the process. Please don’t do this! First give us a call to come inspect your property, septic tank, and sewer lines. It may just need a small repair, a partial replacement, or a correction in your piping — or you may need some quick lessons on proper maintenance. In any case, regardless of how things progress, we’re here to help you out of the worst septic messes and have your fields clean, dry, and fresh smelling again!

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What To Look For In A Quality Plumbing Service

Posted by on January 31/2015 | 0Comments

Looking For A Quality Plumbing Service?

A quality plumbing service has insured and licensed plumbers at your disposal. Say you’ve got a leak, water damage, busted pipes, clogged drains, back flow or tree root problems, and it’s an emergency. Your first instinct is to dial up a local plumber from the phone book or do a quick Google search. You don’t have time to shop around, compare policies, or read reviews — you need help, now!

But after long waiting times, poor customer service, lackadaisical workmanship, and unclear pricing, you kick yourself for not preparing for this moment sooner, and actually finding a company that cares about you and your investments.

What Should You Look For?

During an emergency or simply when between routine repairs, it’s best to find a company that’s dedicated to your satisfaction. The following are the hallmarks of an excellent plumbing service — and qualities that we think we have in spades!

Etiquette And Appearance

On our homepage, we stress the fact that common courtesy, etiquette, and basic neatness of appearance for all staff speak to guiding principles of any business. Our receptionists will always treat you as their number one priority, and when you encounter our service crews, they’ll do the same. Our trucks will be clean, orderly, and clearly associated with our company, our repair personnel will strive to ensure your home stays as clean as possible, and they’ll always treat you with the utmost respect while they are guests in your home. If a company isn’t dedicated to treating you well, ditch them!

References, Referrals, and Community Investment

We’re currently sitting at a 4.6/5 rating based on 62 ratings — that’s 92 percent satisfaction rate — and we’re registered with the Better Business Bureau so you can check up on us if you do feel the need. And we never shy away from criticism! Ask your friends, family, associates, and neighbours if they’ve encountered good service from us or other plumbers: your community networks will point you toward companies you can rely on. We’ve been servicing southwestern Ontario for many years, love this part of the province, and wouldn’t want it any other way.

Pricing, License, and Insurance

You can call your municipal office to determine whether any local plumber is indeed properly licensed to perform complicated (and sometimes dangerous) repairs. Of course, you’ll never need to double-check with us — our technicians are all properly licensed and arrive on each site with a Master Plumber who’s been working in the industry for many years. We also come with Workman’s Compensation Insurance just in case of any unavoidable incidents and to protect everyone involved. Evidence of insurance should always be presented upon request. Our up-front and flat rate pricing system also ensures that you won’t be charged for time and materials, and you won’t be waiting around all day (or night) for our teams to finish the task.

Availability and Speed

Any plumbing company worth its salt should be available twenty-four hours a day and seven days a week to attend to unexpected needs and emergency situations. We’re here to help you out of flood, clog, or other disaster in over 12 areas in southwestern Ontario, whether you live in the 226, the 905, or the 519.

You Deserve The Best

Without a doubt, we have the best referrals, references, pricing system, availability, and efficiency in a plumbing service. We’re consistently courteous and professional, always licensed and insured, and treat your home and appliances with respect. When you need immediate service or another repair, we’ll work tirelessly to restore your plumbing systems to working order and leave you completely satisfied. When it comes to your own home, never settle for less than the best!

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The Top Five Most Common Household Plumbing Problems

Posted by on January 26/2015 | 0Comments

HouseHold Plumbing Problems

It’s no good having a local plumber on speed dial if they can’t attend to the most common household plumbing problems that afflict homeowners across southwestern Ontario. Some jobs are naturally bigger, more expensive, demanding, and invasive than others, but there are another set of tasks that shouldn’t take a qualified plumber much time or effort to complete.

While there are a host of small plumbing repairs you can make yourself, sometimes the problem goes just beyond the realm of common expertise or knowledge, or requires tools and capabilities that not everyone possesses. Remember that no problem — large or small — can’t be tackled by our trained, insured, certified, and friendly staff, so never feel embarrassed by giving us a call to handle some small (but certainly aggravating) repair!

The Top Five Household Plumbing Problems

The following are possibly the five most common household plumbing issues, and believe us when we say that these are not only our bread and butter, but also things we actually enjoy fixing up! It gives us great pride to help you with whatever problem you might be having, with upfront pricing and courteous service our guarantee.

  • Clogged Or Plugged Drains
  • Dripping Taps
  • Leaking Toilet
  • Leaking Pipes
  • Garbage Disposal Problems

Clogged or Plugged Drains is an unwelcome surprise! A drain can be obstructed by foreign objects, soap or hair or scum, or can have a more complex blockage — a misaligned pipe, or even an infiltrating tree root, which will cause even more issues down the road. If you’ve got a blockage that just won’t unclog, give us a call!

Nobody likes the telltale drip-drip-drip of a dripping tap. The average person might not be able to replace old worn-out parts, and you don’t want to keep wasting water (and money) with this problem. When you can’t stand it anymore, we can figure out if you need a new jumper valve, body washer, o-ring, or a whole new tap. We can also help you install new faucets in your shower or bathtub

Hear a constant low hum coming from the bathroom? Your toilet is running … away with your savings with your inflated water bill. Same thing goes if there’s an ever-present puddle of water around the base. If you can’t fix the chain, stopper, or other item in the tank, then we’ll get your toilet working properly in no time. This might mean you’ve got a problem with your gaskets, water supply line, or more, so if it seems too hard to fix yourself, let us handle it!

f you spot water stains, mould, deterioration to walls, wooden frames, or floors, you’ve probably got a leaking pipe behind a wall. This is definitely a job best left to the experts to fix, but is still extremely common. The best thing to do is act quickly and get us involved before you have a burst pipe — an even worse complication that you definitely don’t want!

Is your disposal unit giving you grief? Is it not breaking down waste, or is it causing a mess or emitting a foul smell? This can be a dangerous machine to fix, so get us on the line and we’ll ensure things run smoothly in no time at all.

Is The Problem Bigger Than It Seems?

Remember that whatever your problem might be — whether it’s affecting your main water valve, septic tank, sewer lines, or water heater — we’ll work fast to make it go away. Don’t feel bashful, even if it seems minor or straightforward; small problems can easily compound and become major plumbing disasters. Let us sort things out before that little issue grows to a big mess.

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