Ask Us! Your Emergency Plumber At Your Service

Posted by on June 10/2016 | 0Comments

What Should You Ask Your Emergency Plumber?

Armed with a basic toolkit and a DIY spirit, most homeowners in the GTA can take on minor plumbing maintenance and repairs. We can appreciate your desire to do this work on your own. Running a household is an expensive task and performing simple upkeep is an easy way to keep your costs low. Unfortunately, unless you’re a trained professional, there will be some jobs that require more than what you can offer. Without an extensive toolkit, experience, or education backing your handiwork, complex and invasive plumbing problems are out of your league. Burst

emergency plumberWithout an extensive toolkit, experience, or education backing your handiwork, complex and invasive plumbing problems are out of your league. Burst pipes, obstructed sewer lines, and broken water heaters are just a few examples of those tasks that are better left to the professionals.

When DIY isn’t an option, turning to an expert plumbing service for help is your best option, but before you can trust anyone to your home’s plumbing and drainage system, you need to ask them 5 simple questions. Yes, that includes us. Think of it as leading your very own interrogation. It doesn’t matter if you’re the good or the bad cop, as long as you ask the right questions. If they’re good at what they do, you won’t have to sweat out the answers; a qualified plumber will gladly offer information about the quality of their work.

We’ve amassed the top 5 questions we think are most important when finding a service, but be sure to add more of your own. Don’t hesitate to go a full round of 20 questions, if need be. When it comes to the safety of your home, you can’t ask too many.

Are You And Your Team Licensed?

As potentially the most important question you can ask a plumber (or any contractor you hire to work on your home), you won’t want to skip this one. A license ensures an individual has been properly educated and trained according to industry standards. In Ontario, that means they’ve tallied enough hours as an apprentice to a licensed plumber before they sit a final examination that assesses their understanding of residential or commercial plumbing systems. Typically, this takes a full year of in-class training in addition to 9,000 hours of on-site guidance before they can earn a license. It’s an easy way to guarantee the quality of their repairs consistent with national codes.

Are You And Your Team Insured?

In the same vein as the previous question, insurance is an important accreditation that your chosen service can’t afford to skip. Mistakes and accidents can happen, even to a professional, and insurance is their safety net. Not only will it protect them should they ever hurt themselves on the job, this documentation will cover any mishaps that affect your property. With insurance, you won’t be responsible for paying these costs out of your own pocket.

Can I See Your References?

Maybe the metaphor about an interrogation was a little too aggressive. Think of it as a job interview, and you’re the employer. No one gets hired for an office job without first having their references checked, so why would you let an individual work on your home without doing the same. Ask them for references (they should be able to provide at least 4) and look for any online reviews left by happy customers. While you have your laptop open, check that they’re accredited by the Better Business Bureau (BBB) with a high rating. If you check our page, we have an A+ and a clean record of completely satisfied customers.

How Much Do Your Services Cost?

Obviously, the total price of each job will depend on the job itself. The total charge of a clogged drain will pale in comparison to the task of removing trees roots from your sewer line. While a service won’t be able to give you a concrete number that encompasses all of their jobs, they should be able to tell you how they price their work. An emergency plumber should provide you with the cost before they begin anything. We provide an up-front pricing system based on flat rates that don’t rely on time and materials, so you’re never paying more than you have to.

What Are Your Hours Of Operation?

Last but not least, you’ll want to ask your service about their hours of operation. Your plumbing and drainage system won’t wait until business hours during a weekday to malfunction. More often than naught, a pipe will burst or a toilet will over flow at awkward, inconvenient times. All of our emergency plumbers are available 24 hours a day, 7 days a week, and we guarantee quick response times in order to limit the damage these issues have in your home.

Do You Have More Questions?

These questions are meant to serve as a guideline to get to know your plumber better. By knowing these bare minimum questions, you’ll be able to arrive at a service that has the best in mind when it comes to your plumbing. While we’ve supplied our answers to these questions, you can always call us to learn more about our service. We await your call!

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Prevent Having A Plumbing Emergency!

Posted by on May 18/2016 | 0Comments

Ever Had An Unexpected Plumbing Emergency?

A plumbing emergency can happen, but they’re never appreciated. Having your ‘normal’ turned upside down can be a stressful and frustrating thing. As such, our emergency plumbers are always here to help. Nobody likes calling their plumber. Though we take pride in our ability to help when a toilet clogs or a pipe bursts, we prefer providing you with the tools to help prevent these things from ever happening.

How Can You Prevent A Plumbing Emergency?

A regular maintenance routine is a great and simple way to prevent disaster from striking. In the past, we’ve supplemented useful advice with helpful tips on how to inspect and clean your plumbing and drainage system. No plumbing license required – novice and expert DIY-ers alike can do most of what we suggest.

Sometimes, however, it isn’t what you do but what you don’t do to your plumbing that matters the most. Today, we’d like to help you break some unhealthy habits that could be putting your system at risk. A lot of our ‘do not’s’ are actively combatting the techniques, lessons, or common rules of thumb that no bearing on your plumbing’s wellbeing.

What Are The Definite Dont’s In A Plumbing Emergency?

The Internet can be a very useful resource. But that does not mean you should consult it every single time, especially during an emergency. Essentially, don’t believe everything you read online. It’s tempting to type into your search bar for the answers to your questions. Unfortunately, your queries aren’t always resolved by an expert plumber.

You could very well be getting advice from a fellow DIY-er. DIYs typically provide an immediate solution, one that may sacrifice the long-term health of your plumbing system for more time. Don’t get us wrong. DIYs can be helpful and useful depending on what the problem is. But to be on the safe side in preventing a plumbing emergency in the future, it’s best to consult your professional plumber on the most beneficial and unharmful methods or to take more mindful advice from websites who are written or monitored by experienced plumbers.

DON’T pour hot water into your toilet bowl. This may seem obvious to some, but for those who have frantically Googled ways to unclog a toilet, it’s not so strange of an idea. It’s a common misconception that hot or boiling water should be poured down the toilet in an attempt to loosen up whatever caused the clog in the first place. It may very well do that, but side effects include the ability to damage your toilet. The porcelain of the bowl wasn’t made to handle high temperatures, so boiling water can actually crack its material, which is much harder to fix than a simple clog.

DON’T store heavy belongings over your sinks or toilet. If they should ever fall, they can end up cracking, chipping, or denting your sink or toilet bowl. Stranger things have happened than a shelving unit collapsing – trust us!

DON’T use drain cleaner when trying to clear a clog. These liquid chemicals may be easy to find at your local hardware store, but they have no business coming into your home – let alone down your pipes. The harsh chemicals in these solutions are harmful to your pipes, the environment, and to you! The hydrochloric acid used to eat away at clogs will also corrode your pipes and create an even bigger mess down the line. This acid is severely dangerous if it’s inhaled or ingested, and it will stay in landfills and water supplies far longer than you’d think.

The Best Prevention Method In A Plumbing Emergency

Again, a lot of people consult the Internet for a variety of problems, plumbing included. While there are helpful tips in the massive pool of educational articles, keep in mind that these tips may not work for you or your system. A lot of written content gets continuously filtered as writers consult to it and take what they read into their own words. While the main message and main points will be reiterated, they might miss on small and crucial details. Therefore, be mindful what you read online and consult your local plumber if it’s an action safe to take to prevent calls.

plumbing emergency

Now that you know what not to do, it’s time to know what you can do. In case your toilet or sink clogs, pick up the phone and give one of our expert plumbers a call. They’re available any time of the day or night to help you with your plumbing disasters. No overflowing toilet or bubbling sink will go unfixed – even if it happens in the wee hours of the morning. With knowledgeable and friendly service, we make our visits as quick and efficient as possible, so you can get back to normal again. So give us a call when your maintenance fails to stop an emergency. We’ll be there!

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Common Plumbing Issues Affecting Southern Ontario

Posted by on May 11/2016 | 0Comments

Common Plumbing Issues

No home is an island. Well, no home with running water is. If you live in Southern Ontario, your municipality has constructed a complicated system that supplies potable water and removes waste water from your home. It’s an intricate system that relies on your home’s individual, indoor pipes and the city’s outdoors lines. This gives and taken means the quality of your municipality’s infrastructure has a huge impact on the health of your plumbing and drainage system.

Since so much of their pipes are located outdoors, the particular climate and geography of Southern Ontario can also affect your plumbing. Today we’re going to address the most common plumbing issues that affect homes in your area.

Tree Roots

Southern Ontario is home to a large variety of tree species. You probably chose to live in your neighborhood for the towering American Elm, Red Maple, or Black Ash that line your block. But what makes your street beautiful has a darker underbelly. Deep below the surface of the street, trees have a huge substructure of roots. As they grow through the soil, they’re constantly on the lookout for moisture, and they’ll stop at nothing to find it – including the metal or PVC of your sewer or drain lines.

If there’s even a hairline crack in any of these lines, tree roots will locate it and work their way inside. These lines provide the perfect conditions for growth, and eventually what was just a single exploratory root develops into a network of roots that completely clogs the pipe. When a pipe is completely sealed off by roots, the section needs to be cleaned or replaced entirely.

Frozen Pipes

Since escaping the winter that wouldn’t stop, you need no reminding that the Golden Horseshoe undergoes a deep freeze for almost half of the year. Contrary to what the rest of the country thinks, Southern Ontario gets its fair share of snow and sub-zero temperatures. When the mercury dips below zero, there’s a chance that your pipes can freeze. Depending on which pipe is frozen, this can stop your plumbing system in its tracks. It gets worse, however. When water freezes it expands. If there’s enough water in your pipes at the time it freezes, it can burst the pipe, causing anything from a slight crack or a huge split.

Overtaxed Infrastructure

Sometimes it isn’t the natural world that puts your home at risk, but a man-made one. There are pockets of the Golden Horseshoe that are incredibly old, dating back to the 1800s. Most of the homes, however, are recently new builds. Farmland and empty landscapes are filling up with new subdivisions every year to accommodate the rapid growth in population. While the brand new homes can keep up with the rise in population, a city’s infrastructure or drainage system isn’t always up to the job. If it’s a particularly old system that was installed well before anyone knew of how populous the area would be, it can have trouble trying to handle the number of homes.

Consult Your Professional Plumber

Plumbing IssuesWhether you encounter problems with your drains lines, frozen pipes, or tree roots, we’re here to help. Our licensed and qualified emergency plumbers are expertly trained to identify and fix the common issues affecting plumbing and drainage systems in Southern Ontario.

Through regular preventative maintenance inspection, our plumbers can also suggest helpful advice on how to prevent these issues from ever causing an emergency in the first place. Whether it’s friendly advice or midnight emergency, our plumbers are ready to help. You only need to pick up the phone!

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