What To Look For In A Quality Plumbing Service

Posted by Hy-Pro Plumbing & Drain Cleaning on January 31/2015 | 0 Comments

Looking For A Quality Plumbing Service?

A quality plumbing service has insured and licensed plumbers at your disposal. Say you’ve got a leak, water damage, busted pipes, clogged drains, back flow or tree root problems, and it’s an emergency. Your first instinct is to dial up a local plumber from the phone book or do a quick Google search. You don’t have time to shop around, compare policies, or read reviews — you need help, now!

But after long waiting times, poor customer service, lackadaisical workmanship, and unclear pricing, you kick yourself for not preparing for this moment sooner, and actually finding a company that cares about you and your investments.

What Should You Look For?

During an emergency or simply when between routine repairs, it’s best to find a company that’s dedicated to your satisfaction. The following are the hallmarks of an excellent plumbing service — and qualities that we think we have in spades!

Etiquette And Appearance

On our homepage, we stress the fact that common courtesy, etiquette, and basic neatness of appearance for all staff speak to guiding principles of any business. Our receptionists will always treat you as their number one priority, and when you encounter our service crews, they’ll do the same. Our trucks will be clean, orderly, and clearly associated with our company, our repair personnel will strive to ensure your home stays as clean as possible, and they’ll always treat you with the utmost respect while they are guests in your home. If a company isn’t dedicated to treating you well, ditch them!

References, Referrals, and Community Investment

We’re currently sitting at a 4.6/5 rating based on 62 ratings — that’s 92 percent satisfaction rate — and we’re registered with the Better Business Bureau so you can check up on us if you do feel the need. And we never shy away from criticism! Ask your friends, family, associates, and neighbours if they’ve encountered good service from us or other plumbers: your community networks will point you toward companies you can rely on. We’ve been servicing southwestern Ontario for many years, love this part of the province, and wouldn’t want it any other way.

Pricing, License, and Insurance

You can call your municipal office to determine whether any local plumber is indeed properly licensed to perform complicated (and sometimes dangerous) repairs. Of course, you’ll never need to double-check with us — our technicians are all properly licensed and arrive on each site with a Master Plumber who’s been working in the industry for many years. We also come with Workman’s Compensation Insurance just in case of any unavoidable incidents and to protect everyone involved. Evidence of insurance should always be presented upon request. Our up-front and flat rate pricing system also ensures that you won’t be charged for time and materials, and you won’t be waiting around all day (or night) for our teams to finish the task.

Availability and Speed

Any plumbing company worth its salt should be available twenty-four hours a day and seven days a week to attend to unexpected needs and emergency situations. We’re here to help you out of flood, clog, or other disaster in over 12 areas in southwestern Ontario, whether you live in the 226, the 905, or the 519.

You Deserve The Best

Without a doubt, we have the best referrals, references, pricing system, availability, and efficiency in a plumbing service. We’re consistently courteous and professional, always licensed and insured, and treat your home and appliances with respect. When you need immediate service or another repair, we’ll work tirelessly to restore your plumbing systems to working order and leave you completely satisfied. When it comes to your own home, never settle for less than the best!