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Tips for Preparing for Winter Plumbing

November 22, 2023

Winter Plumbing Tips

Winter plumbing can get frustrating and tedious. But freezing temperatures in the winter months can cause serious damage to your home’s plumbing system. Before it gets too cold, make sure you follow these winterization tips for preparing your water lines and drain lines for the winter. They could save you a lot of time and money, not to mention the inconvenience of living in a house with busted pipes!

At Hy-Pro Plumbing and Drain Cleaning, we are committed to helping our customers in Ontario maintain healthy pipes all year round by providing professional maintenance services and efficient plumbing repairs. Let us help you stay on top of your winter plumbing preparations with our reliable annual inspections. For immediate assistance, call our friendly customer service reps at 1-877-554-9776 or read on to learn more about our plumbing winterization tips.

Pipe Insulation

This is one of the easiest steps you can take to prevent frozen pipes during the cold season. Nothing is more worrying than frozen water in your supply lines, especially without you knowing until you experience a decrease in water pressure or signs of water leaks.

During your winter plumbing preparation, search your home for exposed pipes that you can thoroughly examine. They could be in your attic, basement, or even under your floor. If you find that these pipes don’t receive adequate heat, you should insulate them.

As part of your winter plumbing, wrap these pipes with insulation foam to help protect your residential plumbing from the extreme cold. Insulating foam from the hardware store doesn’t cost much for winter plumbing duties and is also very easy to install. Another option is to ask your plumbing technician to install heat cables around your water pipes.

To avoid winter plumbing problems, such as basement flooding and pipe bursts, you should also insulate any outdoor spigots or outdoor hose bibs. Several manufacturers make insulating products that fit right over them. Many hose bibs also have shut-off valves, or you can ask your certified plumber to install a frost-free hose bib for you. But, most importantly, turn off the water so that it can’t reach the outside.

Another important winter plumbing maintenance to consider includes your sump pump because its discharge pipe is prone to freezing. We recommend checking with your licensed plumber about what they can do to redirect the pipe, so it’s not exposed to cold temperatures.

Leaky Pipe Repair

Leaky pipes are a common winter plumbing issue because they tend to freeze more easily than those that aren’t leaking. That makes it important for you to search the interior and exterior of your home for even small leaks.

Do this before the temperatures drop too far. Once a leaky pipe freezes, you’ll have a hard time fixing it (you’ll also run the risk of a pipe burst, which could lead to water damage, mould, basement floods, and other problems).

If you have foam insulation in place (good for you!), you can check for leaks by feeling around the insulation for wet areas. Any moist area probably indicates a leak. Remove the insulation for a closer look. In the event of a leak, apply some plumber’s tape or a repair clamp to temporarily fix the issue and call a qualified plumber for leak repair and proper winter plumbing maintenance.

Winterize Outdoor Faucet and Irrigation Systems

Most high-quality sprinkler systems are designed to handle cold weather. Still, you want to give them some extra protection during your winter plumbing maintenance. This way, they won’t break before the spring thaw.

Start by turning off the water running to the sprinkler system. Once you have turned off the source, remove water from the irrigation system so that it cannot freeze. Newer systems usually have drains that will eliminate the water automatically. If yours does not, or you aren’t sure whether it does, then you can drain the pipes manually by turning on the sprinklers and letting them run until they stop putting out water. Standard garden hoses should be detached from the outdoor faucet, drained and put away.

Protecting your outdoor water supply system is essential, and we highly recommend that you schedule regular maintenance services to ensure that your backflow preventer is working properly so as to not have contaminated water flowing through your water lines. During a winter plumbing maintenance appointment, our professional plumber will also make sure that your shut-off valves are turned off, and water lines are clear.

Hot Water Heater Maintenance

Not many people are aware that it’s essential to winterize their water heater tank, especially if the system is situated in a non-heated area and you’re living in a cold climate. Water heater breakdown is a common plumbing issue that homeowners experience in the colder months.

A part of essential water heater maintenance includes periodic flushing of the hot water tank because, over time, the accumulation of sediment at the tank’s bottom can lead to rust and other issues. We bet that during the winter season, you count on your hot showers and baths, so winter plumbing upkeep is essential! The last thing you need during the holiday season is your heater to break down and deliver nothing but cold water. When you hire our experienced plumbers, you won’t ever have to worry about system malfunction or heat loss.

Need Help With Your Winter Plumbing Preparation?

These tips are meant to prepare your household pipes for the harsh winter. By taking a few preventative steps, you can give your pipes a fighting chance no matter when a cold snap hits.

However, when you discover frozen pipes or run into some kind of winter plumbing problem, don’t hesitate to give us a call at 1-877-554-9776 to get a skilled plumber to provide you with professional winter plumbing maintenance services.

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Karen C.
1733339716
Justin was very helpful, he tried to see if he could resolve my broken shower faucet reasonably for me and quickly as possible, kept me informed all the way.Would definitely recommend.
Kyle J.
1733328849
Polite, professional, and reasonable pricing. I only work with them. Safi was my latest plumber. Great work!
Rick H.
1733260891
Called Hy-Pro for a leak in my fridge water line that came from the tube itself. The reception people were a pleasure to deal with and had Justin L. to my house within 3 hours.Justin arrived promptly after the courtesy call, confirming his details. He was polite at the door. Justin explained the issue to me, and gave me two potential solutions. With the solution I chose, the plan was described to me clearly, and then executed on. All of the parts were on-hand in his truck, and he completed the job promptly.Justin took a final look around the basement, to see if he could give any more suggestions, and to make sure all was well with the newly installed plumbing. The fix seems to be holding and Justin left the house as he found it, without leaving any mess or garbage behind - which I appreciate.Thank you to Justin personally for the great work, along with the politeness and friendliness you showed me with my questions.
Tamana K.
1733021325
Ryan was very professional at his work and he did a great job.Thank you Ryan!
F V
1732925474
Safi was professional, informative and courteous. Great customer service experience all around!
Martin W
1732917406
I called Hy Pro for an installation quote and again for a plumbing issue. Both times I dealt with Nathanial.F who was friendly, courteous, and gave good explanations. I'd highly recommend him and Hy Pro for any professional plumbing work.
ines C.
1732810429
Great service. They called ahead just to confirm I was home, shortly Nathanial reached our home. He was friendly, find and very knowledgeable. We are me home owners, so there is a lot to learn about our home still. He patiently went through many of the extras our home would benefit from. We would great recommend him in the future and look into all the other items our home needs.Thank you.
Vibha T.
1732809243
Safi was very professional, polite and personable. Accommodated my challenging schedule and went over and above by doing excellent job in providing assessment of water damage and changing old plumbing and patient enough to answer my questions respectfully.
Andrea G.
1732736055
Gordon completed the work required in a fast and efficient way, making sure I knew what he was doing and covering all elements and options of the cost associated. Very pleased with the work and the customer service !
Ruth Ellen H.
1732731610
Nathanial came to my home and assessed the problem with the shower faucet. He explained in detail what needed to be done. Nathanial's customer service skills are exemplary. For any future needs, I would certainly request Nathanial.
Rachel S.
1732671530
Ryan was very professional and extremely helpful.
Jennifer W.
1732652333
Amazing work by Owen. We had an urgent problem and he arrived fast, got the job done quickly and efficiently, and answered all of our questions. Very grateful! Highly recommend!
Auzy T.
1732578222
Nathaniel and Carlo were fantastic. They were polite knowledgeable and efficient. Will definitely use this service moving forward!
Emmott M.
1732571942
Ryan was professional and explained everything very clearly! Highly recommend.
Sade A.
1732547598
Justin.L came to fix my sub pump and was excellent and very kind!
Fatime O.
1732137335
Patrick is our plumber, smart and strong. Thank you!
Peter H.
1732136221
Nov. 2025- Nathaniel and his apprentice did a great job replacing a valve and fixing a toilet flange!Thanks!!!We had a water line repaired by Jerome. The job was done fast, safe and at a fair price. He even followed up with us to make sure everything was working.
Alec B.
1732069461
Had Chris Camacho in to replace my toilet and address my water softener, cannot recommend him enough. Super professional, down to earth and really made sure that I understood how to care for my home system. Awesome experience.Follow up water softener service from Safi-I was great, cannot recommend these folks enough!
Paul D.
1732055921
Had a leak in my basement and called Hy-Pro. Within an hour, Connor M. was at my door, and traced back the leak. Professional, courteous service. Will certainly choose Hy-Pro for any future service.
Brian Ho H.
1731969682
Gerald and Lee did an amazing job. Very professional and explained the issues clearly. Very much appreciated their service.
Chantal L
1731955998
I had hy-pro come out and fix a drainage problem for my kitchen sink.Masharo was the technician. He was amazing! Was thorough clean and explained everything that was going to happen right down to the cost.
Brianna K.
1731611915
Safi and Nathanial arrived promptly, and got right to work. They offered a few solutions/options for the repair ranging in price. They carefully removed the toilet and explained why they were testing things - when they discovered a cylinder like object in the base of the toilet they used care to remove it, preventing further damage to the toilet allowing it to be reinstalled. They thoroughly cleaned the floor before leaving. The extra care with the booties was an appreciated touch.
Kevin B.
1731445114
Nathaniel and Safi came to fix issues we were having with our plumbing and did a great job. Very friendly and professional, would use again
Matthew S.
1731432135
Justin L - came to solve an issue with our water softener and pupework. Prompt, punctual and polite, very knowledgeable and had us back up and running swiftly. Top job!
Gurbaj S.
1730848435
It was great to have Nathaniel come take a look at the issue at my place here. He is very courteous and professional, did a thorough analysis and gave us all the options as well as good recommendations.A highly positive experience working with him.
Kugan T
1730691745
Amazing professional so helpful during an emergency. Thank you
Kevin L.
1730659051
Ryan was very professional and completed work to our satisfaction.
Deborah P.
1730580651
Ryan professional, had a back up. He came out and got it draining for me despite it being a difficult one. He worked hard and got the job done. I would recommend hydro anytime.
Natasha K.
1730564021
Mohammad was very professional, polite and honest. He explained everything in detail, which was very helpful to understand the process. Thank you Mohammad :)
Surajj Vinodh K.
1730503073
Had a service called in for toilet clog, it was huge relief for us having Ryan in, hisservice was so professional, he arrived in a timely manner. It was huge relief for us having the problem fixed on a Friday night, THANK YOU SOOO MUCH !
Aatesh K.
1730502766
Ryan was very professional, quick and did a great job
Chris K.
1730411860
These guys were fast courteous and professional. Ryan was amazing! Couldn't have asked for the repairs to be handled any better.
Omar M.
1730403401
Gordon did a great job on fixing our clogged kitchen sink. I would highly recommend their services
Sally
1730307476
Asked for a quote: Ryan came out quickly, he answered all my questions, and gave me multiple options.
Mark W.
1730218807
Eric n of Hy-Pro was professional, courteous and prompt. He did the work as quoted. Workspace was left clean. Thanks Eric - job well done
Nella A.
1729891946
Mohammad.K from Hy-Pro Plumbing was excellent at assessing the issue and helping us to replace our sewage pump. He identified the problem, answered all of our questions, and addressed all of our concerns. He also explained steps we could take to maintain the pump. We are very pleased with his work. It was an excellent experience and I highly recommend Mohammad.K from Hy-Pro Plumbing.
Zina F.
1729866438
We had Eric come out and access the issue, he was very thorough, knowledgeable and polite. He diagnosed the issue and provided detailed options on how to take care of the issue, if we need any future repairs or maintenance done we will definitely make the call!
richard r
1729792502
Had Eric show up at our door on time as scheduled. He was polite and listened about the issues we were experiencing. He walked around the house investigating the source of the issue. When he found the area of the issue he gave us 3 options of service he could offer to rectify the issue. We had asked for extra plumbing work to be done in another area as well. After having the sewers from the basement pressure cleaned Eric cleaned up his work area, and gave us practical advice on how to maintain the now cleared sewers and drains within the house. Eric was professional and caring in what he does and I would recommend HYPRO Plumbing to any one who requires services to their home.
Jeanette L.
1729550317
Masharo and Alan provided excellent, efficient and speedy service during our flood. Thank you.
Harpreet Singh (.
1729198642
Service was so good and fast
Samantha M.
1729020944
Daniel from hy pro was amazing! He explained everything that needed to be done and made recommendations on what he thought was best. We ended up getting a water softener since our taps kept breaking. Daniel did a wonderful job. Everything is all set up and working great. I highly recommend Daniel and Hy pro. Thanks!
Lori G.
1728826420
Thrilled to have Mohammad K come out to fix my drain issue. It was an urgent request and he was there by 2 on a long weekend. Cleared the blocked drain and everything was working again within an hour. Very professional and respectful and overall pleasant.
Norbi H.
1728780035
When our sewage pipe decided to back sewage up into our basement on Thanksgiving weekend and none of the local plumbers answered my calls I reached out to Hy-Pro. Mo was a superstar coming to our rescue very quickly. He went above and beyond to work around and resolve the problems, he was patient and courteous, explained everything he was doing and did an overall fantastic job leaving us with fully functional waterworks. I will be going straight to Hy-Pro with future problems.
Rain
1728595122
Masharo came by, did a great job in good time. Only thing that was weird about this place was that I booked an appointment, and then they called me an hour before asking if I was available during the appointment time, and then it was delayed because I missed that call... an appointment is an appointment. Still, can't very well take a star off for that.
Jessica S.
1728521665
Masharo was very pleasant and was able to determine the issue. Will be sure to call on him again if something else happens in my house.
Susan B.
1728508981
Thanks to Nathaniel and Beepan for excellent service with home plumbing issues and very professional recommendations. I am pleased with the outcome and suggestions for future. This is the second time I have had very good service with Hypro in Georgetown.
Evon G.
1728497163
Would absolutely recommend this company, and specifically Masharo, to perform work related to sump pumps. I liked that they offered a range of options. Masharo was very thoughtful in providing assistance. He stuck around after installation to ensure not only that the new pump was working but also to make sure I understood how it was supposed to work.
Jessamy / Mitchell M.
1728439514
Justin was very knowledgeable, helpful and efficient. Very thankful for his service.
Bengals
1728399011
Mo Khan just left our residence a few minutes ago and even though he couldn't repair our dishwasher issue he pinpointed where the problem was and what part was needed.Just a nice guy. Period.In fact our whole experience with Hy-Pro was very positive as the communication with their office was top notch.
Nasim K.
1728236559
Had such a great experience with Hypro Plumping. Masharo was very helpful and gave us detailed information on what needs to be done. He was efficient and friendly and fixed our issue within the same visit. He made the entire process very smooth and easy. Would highly recommend him and Hypro plumping for any plumping needs you may have!
Bryan C.
1728059363
Nathaniel showed up to locate and repair a leak that showed up suddenly in our kitchen ceiling. His professional and efficient manner were both much appreciated.After locating the drainpipe causing our problem he presented us with several options for the repair work ranging in scope and price and allowed us to choose the option that best suited our needs without pressure.The work was done next day as promised and they left the house and work area clean when they wrapped up.
Mariusz U.
1727815008
Technician Ryan was very reliable, professional and very helpful, dealing with our plumbing issue.Clearly explained our options.
Jimmy E.
1727799955
I contacted Hy-pro Plumbing and Drain cleaning after engaging a handyman to fix my blocked kitchen drain which he couldn't fix after spending hours trying to clear the the drain without success.Ashley picked my call when l contacted Hy-pro Plumbing and Drain cleaning company, she was polite, professional and empathetic to my situation after l explained my frustration regarding the blocked drain for the past 5 days.She arranged a technician by name Patrick Jardine who came in on time; explained the solution options and got to work immediately l selected my preferred option.The work was completed within 2 hours to my satisfaction and the work space used by Patrick was cleaned after he was done.I am happy l engaged their services.l wish l had called them first when this problem first happened.I have no hesitation in recommending their services based on my personal experience.Thanks Ashley and Patrick!
Pj S.
1727733319
We had a problem with our existing copper drains from our kitchen sink. Nathanial. F attended and completed the work with extreme professionalism. Not only did he complete the job in a timely manner, he ensured the work space was left in a tidy state. I would recommend Nathanial. F to anyone in need of a professional plumber!
Cheryl G.
1727710840
Eric arrived promptly and was able to easily install the new water filter. Thank you for the excellent service.
Mariel P.
1727467043
I’m extremely satisfied with the service we received. I was able to schedule an appointment quickly to address a leak in our kitchen ceiling, and it was fixed the very next day. Nathanial and Jaz did an outstanding job, thoroughly explaining everything from the issue to the solution. Their professionalism and attention to detail stood out, especially as they made sure to leave the area spotless once the job was completed, which is something not all companies take the time to do. I highly recommend this company and would absolutely use their services again.
varun M.
1727384070
Had a great experience with this plumber (Eric )! Arrived on time, quickly diagnosed the problem, and fixed it efficiently. Professional, friendly, and reasonably priced. Highly recommended.
Andy F.
1727367977
Dan and Dave were great. Came in, assessed the issue, delivered results in less than an hour. Wish all on site services from Other companies were this good. Highly Recommend
Mary S.
1727102029
Daniel from Hy-pro plumbing and drain cleaning came to our home a few days back to help us figure out if one of our outside drains were operational. We were in the process of finishing up some work with regard to our gutter system, and the workers were trying to figure out if they could use that particular drain for one of our down spouts. Daniel was very professional and pleasant. He patiently tested and cleaned the drain and determined that we could use it. It was totally blocked and he did a great job cleaning it. Daniel also took the time to clean two other storm drains for us. Daniel spent three hours doing the work in the dark and was there until very late in the evening. Daniel is very knowledgeable and is very good at what he does. We are very pleased with his work. He is very honest, flexible and efficient. He is very dedicated to helping his clients resolve issues. A big thank you to Daniel and to the crew at Hy-pro plumbing and drain cleaning!!!
Victor S.
1726881836
Got a badly clogged island kitchen sink drain. Called the company. The stuff on the phone was very professional and polite. We got asked all the details their needed and booked an appointment the day after. A representitive by name Nathanial came on time (even a bit earlier after they made sure we are ok with it) and did a great job walking us through the issue we have and presented us with several options. We found him super polite, patient, and very professional. The price sounded a little high, but it came with 1 year warranty and an assurance that the work will be carried out in a most proffesional manner. We are still shopping around, but in overal we got a very good first impession dealing with the company.
Candace T.
1726871636
Ryan was a pleasure to work with. He was super knowledgeable and took the time to explain every detail. He was quick and efficient. Thank you!
Nenad T.
1726871428
Ryan was great from start to finish. He took the time to listen and then actioned quickly to fix the problem for us. He took the time to explain and show me what the issue was with our clogged drain. It was a pleasure having Ryan perform our repair. I would recommend Ryan and HY-PRO in the future.
Abdullah C.
1726786825
Didn’t get work done but tech was very informative of the issue and cost range
Abbey S
1726669288
Hy-Pro was one of the companies I called to shop around for quotes after receiving a hefty one from another company. Eric N. arrived on time, with a helper, and took his time with photos and estimates. He was able to provide me with 3 detailed options to determine what best suited my needs. He was very professional and put my mind at ease about the fairly expensive job. Justin L. arrived the day of with a helper to complete the work, and both men matched the professionalism standard that Eric N. set.I will be passing on their information to anyone looking for a plumbing service. Highly recommend!
Thomas J.
1726668410
Super professional workers, was very fortunate for Ryan and his team to be able to come out when they did to help our house.
Wesley
1726589413
Fast and quality work done by Ryan, super professional and nice.
Weiliang D.
1726539359
Dan came out fast to help us resolve the main sewer line clogging issue. Great job!
K “kh” H
1726250944
Ryan was excellent to do the work we needed, and then a follow up from another Hy-pro crew.fixed our disaster on budget, despite the numerous roots in the pipe from the exterior of the condo
Sha C.
1726249901
Eric N did a great job with repairing the toilets! Thank you!
K “kh” H
1726249750
Masharo is excellent to deal with and Hy -PRO are excellent, on price and very professional and fixed our problem and left us with confidence that the problems are fixed permanently
Tushar G.
1726238930
Great inspection and recommendations.
Nikki C.
1726169105
I called and expected Ryan our technician within less than an hour, he was polite and patient. Explained and made sure we understood our situation and solved our situation with more !
roger W.
1726164128
Mohammad did a fabulous job and I would definitely recommend him for any plumbing services
randy D.
1726083398
Very good service, plumber was Eric
Arbet K.
1726078973
We had problems with our submersible pump located in our basement. Hy-Pro sent across their technician to look at the problem at no cost. Mohd came as Technician of Hy-Pro and replaced the old pump with a new pump less than an hour. The job was done professionally and I would definitely recommend this company.
Brock W.
1726068810
Quick, friendly and knowledgeable service! Fixed the problem and gave us a long term solution so we hopefully won’t have the issue again for a long time.
Wendy S.
1725915937
We had HyPro come out for a toilet and sink issue. The technician arrived within the promised time frame. Marsharo, the technician was polite, professional and quickly got to the root of the problem. After the quote was approved to go ahead, the work was completed and everything was set to go in a very timely fashion. Afterwards, Marsharo explained and went over the repairs. I appreciated the great service we received. Five stars for Marsharo.
Salvatore G.
1725812728
Had Ryan W come out this morning to have our laundry room floor drain and main line inspected/snaked as we found some roots in the drain.He showed up promptly and was very professional! Brought in drop cloths to protect the floors had boot protectors on as well.Took time to thoroughly explain the process and future issues that could arise.Would definitely call Hy-Pro plumbing again, just based on the experience with Ryan! Excellent job
Amy V.
1725812537
Thanks Ryan W! We appreciate all your help and putting our mind at ease.
Nick S
1725730076
Ryan was very kind and knowledgeable and provided some great advice and feedback and helped resolve our issue quickly and efficiently.
Liam C.
1725652064
Ryan was very professional and thorough with his work to determine what sort of plumbing issues we were experiencing. I would recommend him and the team as they were quick to respond and worked diligently to provide us answers to our problems along with the potential solutions.
Gail M
1725644031
Our technician Eric was easy to deal with, he diagnosed the problem and provided a quote for required service before starting. Our problem was a little more than we anticipated and helped us get connected so we could explore options to fully resolve the issue. Before leaving he followed up on the work performed and reaffirmed the next steps. Thank you for the great service.
Laura P.
1725315236
Muhammad was very helpful and gave us some great advice and tips on maintaining our sump pumps and septic system.
Ismail D.
1725298884
Mohammed came over to our house and fixed a leaking pipe during the long weekend. I would highly recommend his service.
Zainab B
1725279739
Justin was very helpful and got the job done! Just wish he came in the beginning it would have avoided a lot of headaches and saved me money.
Deron S.
1725017878
Masharo did a good job ,I'll recommend him
Mathiesha D.
1724961672
Ryan is very helpful and explained things very clearly to me. I would recommend him for your plumbing needs via hypro plumbing
mark H.
1724789041
Ryan- excellent service was on time and diagnosed our problem very efficiently
Sandy F.
1724784212
Replaced main pipes in the house and a pipe under the sink. Pipes were very old and clogged.Came early so the job was done early afternoon. Problem solved!Technician ( Masharo Campbell)was friendly and honest, I would definitely call again!
Mihaela S.
1724780185
Great service, again, from Hy-Pro Plumbing. Masharo explained everything about the problem we had with the clogged kitchen sink drain, the proposed options for the solution and completed the work efficiently. He is knowledgeable and professional, and upon completion of the work the area was left clean and in order. I recommend calling Hy-Pro for any plumbing and drainage needs. Thank you, Masharo!
Tammy D.
1724775714
Ryan W came here today and was earlier than scheduled, very helpful and knowledgeable
oh my P.
1724698907
I was quite pleased with the speed and efficiency of my problem being resolved. Garret was knowledgable and professional. A great experience and would definitely recommend!
Angie W.
1724623989
Mashario was very polite and professional when he replaced a kitchen pipe for my parents. He explained the process and made sure he completed to job in a timely manner. I would definitely recommend Mashario again for any future jobs
scott d
1724539769
Dan was great. Very polite and knowledeable.Would recommend him to anyone. Very pleased with the service!
Olaf N.
1724450977
We had a blockage in the pipe that drained the kitchen sink, dishwasher, washer, laundry sink, and water softener - a panicky situation. Will arrived within an hour of my call to Hy-Pro. He worked for a very long time with a cable to try to get through the blockage, but approaches from several access points didn't work due to various directional changes in the pipe. Finally, a new approach through the kitchen drain worked. Will was quite positive throughout and despite a number of setbacks, never gave me the impression that he was going stop working on the problem. He cleaned up his work area thoroughly afterwards. I was pleased with the results which, of course, gave us peace of mind.
aaron H.
1724361405
Ryan was awesome he was very knowledgeable and more than willing to walk me through what was going on in my drains unfortunately my issues stemmed further than one day can fix but knowing and understanding what is going on gives a peace of mind that is hard to come by now
Elizabeth G.
1724325224
I had a clogged sink and a professional man named Mashar Campbell came to clear it out. He was thorough and advise me to stop using some of the quick fixes we seee on the internet as it would destroy the pipes. He had it cleared in no time. Thank you Hy-Pro. This man deserve a raise.
AJoyMacK
1724258048
Arrived on time. Respectful. Explained the entire process in cleaning out the grate at the bottom of the driveway, along with other options as required. Completed the job and cleaned the work area. Clean uniform, good customer facing attitude. Highly recommend.
Audrey S.
1724205847
We had the pleasure of meeting with Ryan W from Hypro Plumbing recently to discuss our drainage issues. He was professional, courteous and knowledgeable. He took the time to explore the root cause of the issues and outlined clearly possible solutions we could consider. I would highly recommend this company.
Sukhbeer B.
1724177490
Called in Hypro to fix the sewer pump. Mohammad did a very good job.
JAMAICAN S.
1724106202
Masharo c did a great job a few days ago and we appreciate the work done by hy - pro
Kanani V.
1723928005
Masharo Campbell has done a great job.
Tom B.
1723919828
Masharo c did a excellent job and explained the situation we're off the drain
Lynne B.
1723835713
Gordon Hall was wonderful to deal with! We appreciate his care and attention . Thanks so much to him!
Sandy F.
1723716101
I would highly recommend Hy Pro. Very professional repair the plumber was excellent ,the work was done on time and the Quote was spot I am very pleased
Wes W.
1723666686
Very professional Ryan is friendly and very knowledgeable
jocelyne P.
1723558887
Ryan was perfect at explaining the process very friendly did an awesome job 😊
Jesse T.
1723220156
Masharo C. - thanks for unclogging the sink!
nancy W.
1723063344
Justin was very polite and knowledgeable. He had great patience because the job was long. Great at explaining things as well. Hypro plumbing was great to deal with and very efficient. I would recommend them
Riley H.
1723048026
Very good experience with this company. Quick service and friendly staff
Mihaela S.
1722892647
Excellent service! Daniel answered all my questions professionally, provided options with quotes and completed the work in time. The company checked in, called to make sure the agreed time still works and gave updates. Thank you Hy-Pro Plumbing and Daniel Ciornei
Julian H.
1722616092
John from hy pro was an absolute treat to work he was super knowledgeable and figured out my problem right away....what more could you ask for.
J M.
1722452966
Masharo is a awesome guy 👍
Jared L.
1722443176
We had a badly clogged kitchen sink and made an appointment with Hy-Pro. Connor arrived early (after the office called to make sure that was ok). He took a look and gave us different service options, making sure we knew how much it was going to cost. He did a thorough job and even helped fix a leaking pipe under the sink that he noticed!
Jason L.
1722014862
Mohammed was excellent coming in and helping clear my drain. He was professional, thorough and personable to ensure I was happy with the service and everything was resolved once he left.When calling Hy-Pro make sure to request Mohammed as he is their most thorough tech that will ensure everything is inspected properly and done to your satisfaction
Cody kelly (.
1721850623
Fast and efficient, Connor.M didn’t waste any time fixing the problem.
Mary L.
1721789502
Masharo did an amazing job with fixing the leaky outdoor tap. We really appreciated it.
Conor W.
1721763570
Had a service done added a second shut off tech was friendly and knowledgeable
Lynda G.
1721664762
Jermaine was hellpful and courteous. Very quick service.
ahmed S.
1721610722
Mohamad is the best one.Did the job and make everything easy.
George T.
1721493639
Very friendly service. Knowledgable and helpful. Thanks for helping!!
Tom C.
1721419134
No one likes car repairs or home emergencies. Early Thursday morning we had a toilet stop flushing. We only have one toilet in the house. I must say I was impressed by Hy-Pro from front to back. First I called and spoke to Ashley. She took my information, and I explained our urgency. It was about 9:00 AM. She said she could have someone arrive between 11:00 am and 2:00pm. Justin arrived at 11:10am, as promised. The technician Justin was courteous, friendly and professional. After a quick look at our problem he explained my options and depending upon diagnosis a price was quoted. He was efficient in his work, knew what he was doing and explained what he was doing as he progressed. When he was finished, short of a new toilet there was no indication that he had been there. When he was finished the invoice was as quoted.I would definitely recommend Hy-Pro and Justin due to his work ethic and professionalism.
Milton N.
1721315626
Excellent prompt service to clean out a clogged drain pipe. Professional service and fast. Recommend 100%. Thanks!
J M
1721233388
Michael was great, arrived a head of schedule, communicated the issue well and took care of the problem…
Ian B.
1721230653
First time using Hypro for service, fast same day service and work was done within 2 days. Will definitely use them again and service personnel where excellent.
Cami B.
1721053165
We called when we were having issues with our Airbnb unit, and were pleased at how quickly they were able to send someone. Justin was super helpful and knowledgeable and was able to fix the situation quickly. He was very professional and was transparent with pricing. He made sure we knew everything before we had to make any decisions. We appreciate Justin’s help and kindness through a stressful situation.
Jess L
1720978581
Had justin lee out to fix two toilets in my rental property, he was amazing. Very helpful in explaining and resolving the problem, will definitely use him again.
Tapan P.
1720919171
Had a toilet sewage pump repair done by Sheldon Lesperance who was absolutely wonderful! He was polite, professional, friendly and very easy to work with. I could not be happier with the results and the excellent customer service.
Heaven A.
1720817220
Thank you so much Steve Heidbuurt for of all your hard work with honnesty you have done in our home.!Amazing work.God bless
Heaven A.
1720733499
I appreciate so much the work done by Steve , he did his job well ,a qualified man we were waiting for to fixe what needed in the house.God bless you.
Rodrick B.
1720656762
Excellent service. Very professional.
Jo D.
1720551374
Mohammed and Beepan were great. Very professional and did a great job!
Matthew C.
1720465638
Called these guys today to have some work done . Great experience with the staff right from start to finish . Very happy with the work they did . Price was a little higher then other places I talked to . But they came and got the work done today like I was asking . I also know price comes with the service you receive. And I am not complaining just being honest . Again can't say enough about Mohammed and B-Pen .Great guys . Hope I got the names right .
Aayush P.
1720457992
Fantastic job all around from explaining it all and providing the options to changing the outside faucets. Would definitely recommended these guys for any plumbing needs!
Pete J.
1720366764
Prompt and knowledgeable off hours house call to repair a damaged copper pipe and get our water back up and running. I can't say enough good things about the technician, Masharo. Would absolutely call them again.
William W.
1720126506
Justin L. was professional and efficient. After examining the issue he offered several repair options and walked me through the process so there were no cost surprises.
Joseph L.
1720008905
This was an awesome experience. Owen was fantastic - He provided clear, quotes, was efficient, and was very knowledgable. I will use the service again.
Mike V.
1719965833
Technician arrived quickly and very clearly articulated the repair options and costs before promptly repairing the leaking pipe and getting the main water turned back on. Very helpful and pleasant.
Federica Arroyo L.
1719957240
First contact by phone was pleasant and helpful. Basement bathroom has a funny smell and I thought it could be the sewer. Connor patiently saw the plumbing and there was no problem with it. Connor was professional and honest. He suggested some ideas for the smell. Thank you
troy C.
1719592139
Gerald and Mahone came today to fix my kitchen clogged pipes. Both were very friendly, hard working and professional. I would highly recommend them to anyone and call them if I have an issue again.
Bruce M.
1719426471
Gordon was great! And very informative. Highly recommended
robert D.
1718893140
Fantastic service !! Sheldon completed the job professionally in 10 minutes - high recommend
Grant S.
1718823385
Awesome visit! Thought I had a sump pump issue, but Connor quickly checked and verified all was well. Very polite young man, answered all my questions, even tried to help see where the small was coming from. This company is the real deal, right from the super polite answering of my initial call, to the visit. Guess who will be swapping out my toilets soon?!!! Thx!
Milan N.
1718315361
Phoned Hy-Pro and was able to get a technician the same morning. Owen was amazing - assessed the problem, gave an immediate price which I agreed to and completed the work. Small details the are big details such as putting on booties over his shoes and cleaning up perfectly. I would recommend Hy-Pro all day long! Thank you!
mani m
1718292848
Masharo was very kind and did an incredible job in diagnosing a leak at my basement ceiling. Identified the cause and fixed the issue in quick Tim.really appreciate the service
TMGXxEcHoxX
1717878881
Jermaine was a great help in assessing and evaluating the issues at hand and coming to a excellent resolution
andrea M.
1717786024
No from hypro plumbing replaced an outdoor faucet and added a shut off valve for another one. He did a professional job. He is a hard working, tidy personable pro!
Gus S.
1717675813
I highly recommend Mohammed good worker. He spent five hours at my facility to get the job done. He did get it done. He never stopped a minute. I highly recommend Mohammed.
June N.
1717621562
Dan and Adam were a pleasure to deal with. No pressure, but because of the price for what I needed done we did not hire.
Nelson Melo A.
1717616388
Sheldon from Hypro was totally professional and really knew what he was doing. Did a great job installing my new sump pump
B T.
1717443347
Conner was very professional. He understood my urgency and concerns and very kindly went above and beyond what I expected.I was not suprised by the bill; as all cost (or added cost) due to complexity and access of the leakage, was discussed and approved beforehand.Thank you so much.
Barry P.
1717081437
Justin came in and installed a sub pump and water lines with a shut off vaule highly recommend very professional
Emrah M.
1716771570
Excellent work and great service . Thank you Masharo C !
Jun Xu (.
1716578118
Got Connor today to fix my laundry pipe and garage tap not getting cold water issue. Got many options for the fix and also got recommended to install a good softer to reduce similar issues in the future. I'm happy that he fixed my issue.He walked with shoe covers and knows where the issue is shortly after some looking around.
Micheal B.
1716486826
We had a pipe burst in our kitchen, and other than turning off the water we really didn't know what to do. Justin was professional, knowledgeable and patient as he walked me through the options, each step and what he was doing. I will definitely be calling Justin again for any plumbing needs in the future.Update: Justin delivered once again, helping us fix a leaking pipe in our basement. Despite our old pipes and complex routing, Justin repaired our plumbing with minimal construction impact to our house.
Paul L.
1716485247
Same day service. Knowledgable, courteous, friendly plumber. Definitely would call them again for any future plumbing needs.
Dustin B.
1716328076
I had a pipe explode on me mid afternoon. Reached out to Hy-Pro who sent Mohammad Khan to take care of the issue. Both the pipe and shutoff valve were replaced by dinner. Mohammad was friendly, professional, and took the time to clearly explain what needed to be done and why. Will absolutely be using Hy-Pro for future plumbing needs. Thanks, Mohammad!
Albuquerque I.
1716323299
I had a service call with Chris Camacho and Karlo and they were legit, upfront, and very easy to deal with. Super informative, honest, and easy service. It was a great experience. Thank you!
Javier F.
1716311543
Steve was very professional, courteous and went the extra mile explaining current and potential issues.
Jerry D
1715878768
Prompt, efficient, successfully completed.
Ali M.
1715799463
Hy-pro went the extra mile, so we will be repeat customers! Unfortunately, some plumbing companies are more focused on getting as much money out of a client than taking care of them. When Hy-pro had to return for a second visit on a repeat issue Dan did a thorough investigation and even worked to waive some of the fees, so that we were confident on what the issue was and all our options moving forward. We really appreciate the extra care!
Tyrone
1715705142
Chris Camacho from Hy-pro came to my place to check out our clogged sink and he was just the most friendly and patient guy. He took the time to show us the problem and other issues that was also affecting our sink and overall health of our house. I would 1000% use his services
40 V.
1715632874
Informative, polite and fast. Appreciate the quick service
Brad P.
1715607891
Very professional, very clean, took the time and effort to make sure I had what I needed at a reasonable price.
Joyce K.
1715292444
I was very impressed with Caleb. He was both very friendly and professional. He explained the situation very clearly and facilitated a productive conversation with his supervisor who proposed a variety of solutions. I could not have been more pleased.
Jennifer S.
1715209408
Technician Daniel C. did a fantastic job installing a new toilet flush valve and cleaning the dishwasher tubes and drain. Everything is working great now! I've used Hy-Pro for a few jobs, and from the initial call until the job is done, all staff I've encountered have been extremely courteous and professional. Will definitely be using this company again.
Jacob R.
1715180753
Very happy with the job Chris C did. Very knowledgeable and provided a great service. Will absolutely be using Hy-Pro again. Thanks!
Kirti G.
1715169703
Our shower was leaking. Sheldon Lesperance did an amazing job installing a new shower. He did a thorough assessment prior to starting the work. Following the assessment, he explained all the options we had. All options given to us were reasonable. Throughout the work, Sheldon communicated well with us and explained his process. Overall great job! Highly recommended!
Blanca C.
1714849586
Connor, He was very helpful, polite, professional and knowledgeable. My mother-in-law Amada Hernadez requested services and got Connor, Connor was on schedule and on time and that was very much appreciated. He fixed the problem and gave me some very helpful tips to prevent future problems. We could not be more pleased with every aspect of the services provided by Connor and Hy -Pro. Plumbing Thank you very much.
Ingrid G.
1714764616
I have used Hy-Pro Plumbing on 3 occasions during the past year. Today I required a follow up on a previous job; Daniel listened to our concerns and after following up with his manager, he completed the work to our complete satisfaction, it was a pleasure dealing with Daniel today and I have full confidence in Hy-Pro Pluming.
Linda E.
1714417812
What a great company to deal with!Ashley at the office arranged for Dan and B-Pan to come to deal with our clogged toilet within the half hour! They were very courteous and professional and obviously knew their stuff!Thank you !!Linda and Bruce
Tristan H.
1714407615
Communicative and timely. We had an issue after our first visit, the same technician returned soon after to rectify. Also noted that they were clean and respectful of the home while working.Update 4/29/24 - Owen came by to replace a water line, and shut off valve. He was quick, and professional, took photos and detailed the work he performed; once again showcasing the high level of service provided by Hy-Pro.
Phil W.
1714071525
Excellent amazing service from this company. Reliable-always with a desire to solve problems and correct customer issues.Trustworthy. John (Jack) is very through and diligent to detail. Excellent serviceman for this company
Julian D.
1714006287
Worked with Mohammad K. Great person to work with got the job done.
Mr. C
1714000998
Great service from Sheldon!
M_ E.
1713975529
Dan was great! Highly recommend Hy-Pro!
David B.
1713967722
Excellent professional work. Hypro is our first choice for plumbing and have used them for multiple jobs at our home and business.
Virginia P.
1713965394
Sheldon was fast, efficient and did a great job. Thank you.
Leroy G.
1713878569
Could not find anything wrong, prompt and professional service. Job was done in the blink of an eye, I will be recommending Hy-Pro, and Sheldon to the neighbors
Norma C.
1713718747
We were very pleased with the quick and efficient service from Gordon Hall, Service Technician from Hy-Pro. He was friendly and went beyond our actual issue and cleaned out our bathtub drain as well. Would definitely use Hy-Pro again.
Brian S. K.
1713635991
they did a good job. thank you
Taha Z.
1713542563
I recently had the pleasure of working with Sheldon from Hy-Pro and I couldn't be more impressed. From start to finish, the experience was smooth and hassle-free. Prompt, professional, and skilled, he fixed my plumbing issue efficiently and offered valuable advice. I'm impressed and highly recommend their services!
Leesa S.
1713451976
Had a toilet repair and outside faucet repair done by Justin who was absolutely wonderful! He showed up on time, was polite and friendly and very easy to work with. His quote and price was excellent. I could not be happier with the results and the excellent customer service. He was assisted today by Bepen (sp) who was also delightful to deal with. They did great work and I would not hesitate to have them back to do more work if needed.
Stella X.
1713445860
Sheldon is professional.he gave me some options and explained how he would do the job.
Sajib P.
1713365557
Daniel Ciornei did an awesome job to fix th eplumning issue in my renatl home. He has provided all the options about the fix, fromwhere I chose the option that fits my budget. He also fixed few very minor issues free of cost.
Greg M.
1713027629
Great service, good communication. Highly recommended. Thank you Mo!
Rick H.
1712959623
Dan did a great job.
Ian D.
1712845737
Daniel was very professional and efficient with my plumbing issue. He came promptly, was clear in his communication, did the work efficiently and cleaned up after the job. Thanks!
Paul R.
1712501668
We’ve had Nathan out a few times. Great service
Elizabeth B.
1712281502
Workman was very patient and very explaining each detail of which seniors need would certainly have him again and pass this information on to other seniors. Also the secretary was very informative to keep you informed of when they would be at your home and explained everything.
Adam O.
1712160442
Sheldon is quite easy to work with and makes every job he's worked on so far for us run as smoothly as possible.
Goat G.
1712160154
Dan did a good job fixed the clog. Thanks Danny
Omar S.
1712008161
Dealing with Hy-Pro was incredibly delightful.Not only did they resolve my issue in record time, but the service they provided was very professional and hassle-free.A special thank you goes out to Masharo Campbell, the technician dispatched to our home. He was efficient and extremely knowledgeable and contributed significantly to the overall pleasant experience.10 out of 10, would highly recommend. 👌
QuantumCargo E.
1711926444
Great service by Mohammed.Nice and helpful guy full of knowledge.Would recommend him for plumbing services.
Ted B.
1711908209
Mohammed was amazing , please everyone use him
Wayne L.
1711467307
Dan was nice on the first visit. On the second he was training an apprentice and making sure all was correct. Cleaned up nicely.
Sean I.
1711122021
Hydro Plumbing exceeded our expectations when we needed our toilet replaced urgently at our autobody shop Sitrade. Their response time was incredibly quick, and they efficiently handled the installation process with expertise. Moreover, their team members were not only skilled but also very kind and respectful throughout the entire service. Thanks to Taylor, Mo and his colleague.We highly recommend Hydro Plumbing for any plumbing needs – you won't be disappointed!
Paul S.
1710946854
Justin did a great job and helpful in walking through options.
sharmela I.
1710908058
Very impressed with Hy-Pro. They were here within the hr. Quote given on the spot and pipes all fixed within the hr. Very efficient and thoughtful. Very impressed with Nick Field who was helpful, resourceful and very knowledgeable. Would certainly recommend this organization.
Carlos G.
1710791504
Great follow from the company in regards of the appointment. The plumber, Connor, did a great Job. Thank you.
Alison C.
1710786594
Mo was great . Very pleasant and friendly . Would definitely recommend him
Mohammed D.
1710784004
Needed a sump pump check valve replacement. Service was quick, friendly and professional. He even helped me locate sump pump pipework hidden behind drywall which was quite helpful to know. Highly recommend for any plumbing service.
Daniel P.
1710705463
Kurtis was fast and friendly. Would recommend Hy-Pro.
Sian P.
1710614507
Kurtis. L did an amazing job for us! Quick and very professional.
Gino G.
1710577502
Had a drain back up and it started to back up into the basement. Called for a plumber and Kurtis showed up within 15 minutes and had the issue fixed in an hour. And he worked very neatly as wellThanks Kurtis.
Laura E.
1710510090
Dan explained everything at every stage in the process. They were very clean when working. Thank you Dan and Beepan.
Gur D.
1710454751
it was great experience with hy-pro plumbing and drain cleaning. Masharo campbell did a great job. thank you
sweadli
1710286274
Kurtis did a great job. Was thorough, explained everything, adapted on the fly when my sink fell in, cleaned up everything, extremely polite and considerate of my time. I can’t speak to price as I didn’t shop around but service was excellent.
Gloria T.
1710263561
Great customer service, accommodating and diligent. Gordon was very polite, careful of the job he was doing, explained the problem and the options we had, and exhibited professionalism; he left everything impecably clean.
ET
1709937988
We've used Hy-Pro Plumbing on several occasions. This time was a non emergency fix for a bathroom faucet. The dispatch is very friendly and polite. They were able to accommodate me the same day, at my convenience.They sent Dan C.He was able to give me a few quotes to decide how I wanted to proceed with the work. He was polite and respectful while here. He did the work in a timely manner and cleaned up afterwards .Will use Hy-Pro Plumbing again.
Kai B.
1709933498
Chris c. Amazing job! Very personable, and did great work , great communication and showed me and explained things in detail will definitely use for future plumbing needs ! Will be recommending him directly to friends/family.
Susan A.
1709831284
Called Hy-Pro for a nasty leak in our ceiling this morning. Gordon showed up and provided a thorough and comprehensive assessment of the problem, as well as what to look out for to ensure our problem wasn't worsening and that it had been diagnosed properly. Really grateful for his expertise and speedy service!
Olivia K.
1709778636
Chris was professional, knowledgeable and extremely helpful. I felt like a valued customer and will definitely be calling again if I ever need another plumber. Thank you Chris for your last minute help that saved us!
Tony B.
1709752860
Just had a great experience with a sump pump install with Garrett R, from Hy-Pro!We have a main pump with a secondary battery backup pump as well. The main pump died, so we needed a replacement. A different technician installed a new main pump, but I noticed a bunch of issues, including the float sensor getting stuck, leaving the pump running continuously.On the second call, Garrett came to the rescue and completed the following:- He adjusted the angle of the float so that it shuts off when its supposed to.- He let me use some extra bathroom tiles to raise the pump a bit so that it doesn't suck in debris that makes it into the bottom of the pit over time (this extends the life of the pump).- He helped me install some spacers to raise the float so that the pump doesn't trigger as often and pumps more when it is on (this will extend the life of the pump).- He rotated how the pumps sit in the pit and made sure the pumps fit snug, so that the knock from the check valve closing isn't as loud.- Raising the pumps with the tile has also stopped the slurping sound for both the main and backup pumps, so even the backup pump works better now!Thank you so much Garrett for taking the time and resolving every concern I had! I'm a really picky customer, but it's extremely important to me because if this system fails, the entire basement unit will flood and be ruined, causing 10's of thousands in damages.I can now go on holidays and not be afraid of coming home to a flooded unit. Thanks again Garrett, you did a world class job!!
Lorna A.
1709739771
Great service, prompt, quick, polite. Appreciated getting same day appointment. Thanks Gordon!
Thomas P.
1709574380
Justin L. was the technician that came out first thing this morning to remediate an issue where the water softener beads had clogged the house lines. He was extremely friendly, and very efficient. I would most definitely recommend him by name to anyone that utilizes Hy-Pro Plumbing.Thanks Again Justin L.!
Eric S.
1709337939
Their dispatch answered my questions and was able to fit me in the very next day for a non-emergency call. Shout out to Chris C the technician that visited us for the repairs. Did not pressure us to sell the repairs, answered all my questions and readily provided an estimate and was able to do repairs right away. Extremely satisfied with the work.
Linda H.
1709157210
Brandon Pye is really good and awesome plumber I am happy with his service
Rijo G.
1708818237
Excellent work by Sheldon, he was very knowledgeable and knew exactly what needed to be done. He was polite and patiently explained the issue and remedy to us.Nice customer service too by Hy-Pro plumbing, need to appreciate their follow up calls
Ashleigh G.
1708722622
Hy-Pro was able to get a plumber out to our place right away, helping prevent further issues and potential water damage. Thanks Gordon for fixing our bathtub leak.
Jeff Z.
1708537410
Gordon, was very helpful! I will use Hy-pro for further plumbing needs!
Alain
1708109892
Very knowledgeable and informative person. Nice clean and professional service.would definitely recommend Kurtis Loewig. Thank you Al & Susan .
Paul L.
1707917951
We highly recommend Jermaine B. We had an emergency drain issue. When he arrived he was faced with obstacle after obstacle which he calmly problem solved to determine the cause of our issue. He was courteous and careful throughout the process. A great ambassador for Hy-Pro!
Bill B.
1707408003
I highly recommend Hy-Pro. The customer service we received from Dan was second to none and he exceeded our expectations. From the moment he entered our house, after first asking politely if he could enter, Dan impressed me with his professionalism. He obviously had our best interest in mind and I will not hesitate to use Hy-Pro again.
Michael M.
1707237559
Sheldon was very professional and organized. We will finally be able to finalize our dishwasher installation! Thank you, Sheldon.
Yasser P.
1707228237
The team from Hypro has just completed a major Kitec to Pex find, remove and replace project in our Oakville home. Literally every hot and cold water pipe in the house.From the very first day when we found our first minor drip leak, to the quoting and payment process, to the very last day of work (literally last night) - every single person we dealt with was friendly, kind, incredibly professional, knowledgeable, courteous, and willing to explain every step of the way.From the first very pleasant dispatcher we spoke with (sorry I can’t remember her name) to Jermaine, who first came to manage the immediate leak in record time, got us on the phone with head office to get quotes for the major job, and stayed with us until we were content that this was the right choice - and was one of the nicest people we’ve ever met!To the piping remediation team led by Garret R. including Ryan and Bipan - who were in our home for 4 days. Nothing but class, integrity, care for our home and commitment to doing the job with precision, accuracy, and the safety and comfort of our family in mind. They even cleaned up each night - literally on hands and knees wiping any tracks or debris. Garret was really a great team leader from what we could tell and he was very generous with his time to make sure we were informed and comfortable every step of the way.I don’t want to forget Shawn in the head office who quoted and coordinated the job. Never pushy, very willing to be flexible, even chatted with us on weekends. He made it an easier decision (5-figure job), and was accommodating to our requests mid-project. We’re very impressed and grateful.We’ve had a lot of work done in our house over the years. Without fail, one of the most pleasant and smooth experiences we’ve ever had with any tradespeople. Strongly recommend to anyone needing plumbing or related services, and especially Kitec removal.
Brenda C.
1707172171
Called Hy-Pro on Wed. to replace water shut off tap at the metre. Connor came the next day and gave us an estimate to replace shut off and replace our old leaking toilet. Arranged for region water shutoff at the road and came today Monday Feb.5 to do the work. Work is now complete and Connor was very professional .Cleaned up after himself, took all garbage away and we would highly recommend him. We will have him back for future work. Thanks again Connor. Customer service was also excellent and had a fast response when we called.
Tracy H.
1707073210
We were extremely pleased with the job Gordon Hall did for us through Hy-pro. He was friendly, knowledgeable and very efficient. He quickly found and repaired our busted pipe. We would definitely use this company again.
Susan A.
1706821980
Our tub was leaking at our faucet and I called Hy-Pro and they sent Kurtis over to take care of it. He explained everything clearly and was able to repair even though it was an old. Will definitely be reaching out again! ☺️
Kevin J.
1706540701
very knowledgeable and respectful
Dean Van A.
1706050783
They Did The Best They Could For Me.
Kevin L
1705882750
Daniel installed a new sump pump for us. He was professional, efficient and answered all of our questions. We would recommend Daniel for your plumbing needs.
Ashley M.
1705450035
Very friendly and knowledgeable. So quick and clean.
Lisa C.
1705152686
Friendly efficient service. Work was completed as requested.
Kevin M.
1705089994
Great service! Exceptional work by the install team. Highly recommend.Called in the morning and new sump pump instead by 3 pm.
Suhasini N.
1704573621
Masharo Campbell had shown up time and done an excellent job
Rachel
1704486347
Masharo was amazing. He explained the process thoroughly and did the work quickly. Love! Will definitely use Hy-pro again.
InsideHalton
1704464417
They came when they said they would come. Assessed the problem quickly. Provided upfront pricing estimates. Fixed our problem quickly. Honestly don't know how the service could have been better.
Sean H.
1702656506
The guys were extremely helpful. Walked us through the issues, laid out our options clearly, and did very good work.
Logrus D.
1702592515
We were having some issues with our sump pump and had Hy-Pro come out to look for drain clogs as well as inspect the actual pump itself. They were very helpful and courteous and did a full inspection of everything, even fixing some of the weeping tile that was in the culvert that had detached from the discharge pipe. Not only was there no charge for the inspection there was no attempt at an upsell on products or services that we didn't need. I was very impressed with them and they will be our go to for any future issues that we have. Thank you again for helping us out!
Garry L.
1701524776
I had problem with my kitchen sink drain. The Tech explained what were my best options to resolve my issue.i was given a quote before any work was performed. My issued was resolved, in good time. Thank you to Sheldon Lesperance for your great work.
Brenda D
1701449501
The plumber, Massaro C, was polite and considerate of our home. Work was completed very fast and efficiently. Extremely happy with work.
Jeff S.
1701366334
Jermaine ,was very personable, and professional. He investigated, and found the issue. He took the time and explained the problem, and the actions to fix it. He was very knowledgeable, and did not rush through the process. Would definitely recommend Jermaine for any plumbing issues you might have.
Ryan K.
1700957389
Sheldon was awesome. Very professional, knowledgeable, and extremely helpful. Thank you Sheldon!
Debbie M.
1700776859
Dwayne and Gerald were very friendly, knowledgeable and fixed us right up. Would highly recommend these two gentlemen
daniel H.
1700663350
excellent service. I recommend Sheldon
Natasha G.
1700184634
Amazing and quick service! Lucas was very helpful, personable and knowledgeable! Highly recommended! Thank you!!
KT
1700128039
Eric did a wonderful job! He was courteous, kind, and extremely helpful. We would highly recommend Eric and Hy-Pro. Thanks Eric
Deb H.
1699651296
Eric N and Connor did a fantastic job
John D.
1699559204
Masharo was pretty quick and good we had a leaking pipe fixed it quick
Ma. Reanna L.
1699464745
Masharo did a great job, in fixing the leak on our house, he knows what he was doing, his very professional thank you
Caitlin A.
1698875183
I had the absolute pleasure of speaking with Janice H yesterday to book a service technician out to my place of work and she was extremely kind and professional in booking that and making sure I was well taken care of. I then had to call today to cancel the appointment as we found somebody else. I spoke with Ashley this evening to cancel and she too was extremely kind and professional and passed along the message to hear that she and Janice H were great and that I would call them if I personally have any issues at home. I also just wanted to make it known on here. So I may not have had any actual work done, but based on speaking with those two ladies, I can only imagine the rest of the team. Thanks again ladies. (:
Judy G.
1698783901
Called Hy-Pro for a major drainage problem. Eric N. & Connor arrived on time. Eric immediately recognized the problem, recommended a solution and gave us 3 options. They completed the work quickly and cleaned up afterward. Eric was very helpful, knowledgeable and answered all our questions. We highly recommend Eric & Connor and will request them again.
Cindy I.
1698508420
Sheldon was very professional polite neat and tidy. Great job. Will use them again if necessary
Anne M.
1698414758
Hy-Pro made the process very easy by dispatching a technician the same day I called.Sheldon did a great job of checking thoroughly through our property for leaks and promptly identified the source of the leak that was driving our utility costs up. He provided several different quotes to ensure my family found the right one we could accommodate within our budget. He was very patient in answering my questions and even helped me carry a delivery package in. Thank you so much Sheldon for coming around and helping us out!
ekta P.
1698193563
I tried any plumbing service for the first time but their guy- Gordan helped me understand everything and was very honest about everything and I am so thankful about it.
Alex S.
1698180497
unclogged a stubborn drain using 2 sorts of snakes and vacuum
bryn F.
1697729077
Caleb was great. Prompt and on time, professional, knowledgeable about plumbing and quick to find our issue. Extremely knowledgeable about the issues we are experiencing and able to provide guidance on how to avoid these issues in future. He was able to bring his manager onto the phone immediately to discuss our options to remediate the problem and we are happy with this service.
Jing
1697567084
Eric Nigh is best man you would go for you plumbing issues. Highly recommend! Patient and professional and diligent on tasks!
Heather P.
1697486884
Eric N fixed an issue with my tub drain plumbing left over from previous owners. Eric arrived quickly and had the problem diagnosed in minutes. He walked me through the options for the solution step by step explaining the costs for each. He didn't jump right to the most expensive solution which I really appreciated. He answered all my questions and even assessed my sump pump and water shutoff while he was there. Time of arrival to job completion was under an hour. I would definitely use them again - great job.
XY Zhao (.
1697479227
Eric.N was very professional and his drain cleaning service was fantastic. The pipe in my kitchen was clogged because of heavy grease. Eric showed up on time, explained the issue clearly and provided helpful tips. Finally, the water drains correctly! I will definitely call him for drain cleaning service again.
Jeff T.
1696787834
Dan and Connor were very professional. Great communication in regards to arrival times and what my options were. I would use this service again. Thanks Dan and Connor.
steve G.
1696537341
I’m very impressed with the job the two teams done thanks you Eric and his team and for the others team of Conner and his team members. The work they did was amazing I gave them a 5 star rating if I could of gave them 6 stars if I could the work they done,surpassed what I was imagining they were doing. Thanks to everyone that helped make me smile and I forgot to mention Shawn/Shaun from his work too
Ryan M.
1695320333
I had service technician Massimo . He was quick to respond and fixed our issue promptly as well as reviewing what could be done to prevent the issue from returning. He was friendly and professional. Will not hesitate to use these guys again . Thanks
Andrew P.
1695244804
Quick, responsive, and professional. He diagnosed the root problem and fixed it! Thank you!
M F
1695152063
Alejandro did an amazing job. He was very knowledgeable person. Keep up the great work!
Logan G.
1694215413
Massimo is an absolute chad. Knowledgeable and professional. True man amongst men 💪
Greg M.
1694209894
Eric was very professional and explained the problem and provided resolution options. The work was performed in a timely manner and the process of payment was easy. My initial service window was not achieved but the office did connect directly. The back office could have been more proactive in this update but remedied it for the rescheduled to same day visit. I have taped their business card to the underside of the sink. Hopefully no future issues, but if so I’ll call on them again! Cost proposition seemed fair.
Steve L.
1694016341
Massimo arrived on time, thoroughly explained everything and did a great job.
Aaron C.
1693786057
Eric was great! Showed up quickly and got us sorted. Professional, and fast. Would highly recommend!
Edgar Oliver P.
1693508778
Eric Nigh is very professional and know what he's doing. Thank you so much,
Helga Z.
1693506492
Masharo Campbell provided excellent and timely service
Gerri S.
1693339781
I needed a technician to repair a toilet that was "phantom flushing". Although not an emergency repair, the receptionist at Hy-Pro booked an appointment for me for the day after my call. She kept me informed as to when to expect the technicians to arrive and let me know that there might be a delay. However, Justin L and Brian A arrived at the originally agreed-upon time and quickly diagnosed the problem (a manufacturer's defect in the new flapper we had installed to correct the same problem a couple of months ago). They installed a new flapper in no time, and the problem was solved. Both Justin and Brian were friendly, professional, and courteous. I highly recommend these 2 technicians and the company to those who need good work done.
Paul R.
1693258023
Masharo provide excellent service. Was informative of issue and cost. Performed corrective action to my satisfaction. Would use again.
Risen S.
1693243749
Great service from Masharo, would give him 10 stars if I could! Knew what he was doing and gave us great service at a very affordable price. Would recommend HyPro to anyone that needs plumbing help.
Sarah W.
1692446149
Kevin and Eric were very professional and kind when coming to tend to an issue in our basement. Their quote was reasonable and they had a very quick turn around time from diagnosing the issue to fixing the problem.They had excellent customer service, and the dispatch team was professional and kind. There were a couple of delays from my original appointment time but they made me a high priority the next day, and it showed.
Joe De S.
1692402968
We had Eric McQueen visit our home to come fix our dishwasher and drain problems and we are very happy with the job. It was quick and efficient service and we are happy for the weekend rescue!
Ashish L
1692373762
I want to thank Lucas for his professionalism as he was in her house on-time and was a thorough gentleman. He assessed the problem, determined the root cause and is a gem of a person.God Bless You, Lucas. Thank you for being humble, keep smiling always :-)
Gary G.
1692316945
Sheldon.L did an excellent job on diagnostic the issue and was very professional. I would recommend them for your plumbing needs.
Samuel B.
1692048556
Massaro CDid an excellent job. Courteous. Took the time to make sure everything was 100%.
Colin V.
1691424041
Eric N was professional and gave us lots of options. Will use again, thanks
Domenic P
1691260361
Jermaine was professional, kind and courteous. Would definitely recommend.
Abbas A.
1691114711
Jerome was very polite and professional. Fixed the issue right away.
Maurice M.
1690996464
Masharo was very quick and professional. Iwould use this company again
Ariestides R.
1690906007
Great service from Justin L! Highly recommend the professionalism and attention to detail. Thank you for your service and help.
Peter S.
1690390946
Gerald Rennie was excellent
Michael V.
1690229244
Great !! Quick and fast response - realistic estimate and speedy repair !
bruce W.
1689870930
Good job, and thanks again Justin for the quality of your job
Mariya F.
1689797317
Daniel was wonderful! Job was done really well. I really appreciated his time at the end when he aligned all the taps for me. Thank You!
John H.
1689781510
Eric N was very helpful and took the time to explain the issue and outline my options. I thought that the price was very reasonable and will definitely use his services if required in the future.
Connor
1689775233
Great in-depth assessment of issues with our old home. Eric N was very knowledgeable and polite.
Jeannine H.
1689710214
Great people!
Don F.
1688762597
Daniel showed up at the appointed time.He went over all the details of what was going to be done along with estimates. He was very courteous and asked all questions I raised. He worked right through until after 6pm to ensure everything was done as requested.
Justin K.
1688418537
Eric McQueen came out on Canada Day and provided amazing service. Would definitely use again.
Dhaksh B.
1688243405
We had an issue with our sump pump late at night. The website had a live agent who was able to respond as quick as you typed. I called their number early in the morning. The Customer Service agent was very pleasant and asked if I needed anyone right away or wait until the office opened at 7:30 am. She also advised that an experienced plumber with a fully loaded truck will be able to perform a free diagnosis and offer a no obligation quote. The dispatcher called to inform me as to when to expect the plumber. Eric was the Plumber who was assigned to me. He was able to determine the cause of the issue very quickly. He was very professional and courteous and offered me 3 options including one with backup and pump. He installed the primary pump and the check valve and will be returning to install the secondary pump, the battery backup as well as remote monitoring capabilities. I am waiting to hear back from the company once they have the remaining items in stock to schedule the work. Will update review after completion of the remaining installation.
Cathy H.
1687378844
Eric N was very helpful!
Susan I.
1687372791
Eric was prompt,efficient and very personable. We were very pleased with the service and would definitely call again.
Jason H.
1686579693
A very pleasant experience, Justin was always in contact with us about his arrival time. Came in and did what was asked of him. Professional, clean.Would ask if we needed anything else done. Justin made sure the job was done right and to our satisfaction.Started clean ,ended clean.We will definitely use your services again, and recommend to neighbour's and friends.
Helen M.
1685549472
Eric N. was very professional and helpful in fixing the shower leak quickly and expertly. We will definitely call him again to help with any plumbing related issues.
Heidi S.
1685468070
Gerald was very knowledgeable
Chantal S.
1685455781
Hy-pro has been our go to for any plumbing needs for close to 20 years. Great customer service from the pleasant agent who took the work order, the dispatcher who called to inform me as to when to expect the plumber and of course from their service technician Owen who was prompt, knowledgeable, efficient and courteous. Highly recommend!
Paul C
1685136988
I called to have someone come out and fix a leaky sink which sits above the counter. They told me someone would contact me between 12-3 once they had a more definitive time which they did. The technician (Joseph K) came out, diagnosed problem and gave me a quote. I had him do the work which was done exactly as he told me it would and fixed my problem. He left the work area spotless which I was very happy with. He proceeded to give me a receipt by email after receipt of payment. I would absolutely recommend him and the company to anyone wanting quality work.Sincerely,Paul
Helga Z.
1684425203
Eric N installed a new clean out at the base of my stack, now we have access to the sewer which we didn't before! Thanks!!
Fernando C.
1684149275
We needed an emergency call at 9pm at night. Hy-Pro were the only ones who were able to come in the same night. The technician's name was Eric. He was very helpful and professional.
Greg C.
1683305976
Masharo completed the service. He was very professional, polite and efficient. He explained the issue, showed the difference in the performance of the part and explained the impact. Recommended for future service. Appointment was scheduled and attended the same day as called.
Vinz
1681415982
Oven.D from hy pro did a great job with unclogging my kitchen sink. Meanwhile Caleb was another technician who explained to me about the various options they have for cleaning your drain pipes. Overall happy with their service and was very professional.
Sarah L.
1681253995
Very happy with the service provided today from Eric N, Eric was very professional, respectful and answered all the questions that I had. I would use this company again for sure.
Nicole M.
1681162535
Eric N was great, very honest!
olivia K.
1681162510
Eric. N, was very helpful through unclogging the toilet that was dealing with tree roots. He identified the problem and unclogged the toilet.
Olivia N.
1681162501
Eric N was great!
Dianne D.
1680814749
Caleb was very informative and professional. Great to work with.Thank you 👍
Danny P.
1680638165
Eric N did an excellent job.
Lily L.
1680559972
It’s was an urgent repair. They sent the pro Masharo who is so nice and patient. He came finished the job professionally and helped to get the proper hoses. I would highly recommend their service.
Chloe
1679956393
HY-Pro was able to offer several upcoming dates and appointment times to fit around my busy schedule. Dan was very knowledgeable, friendly, and accommodating, and was able to get the job done same-day which I was not expecting. It was hard work and he did a great job, leaving the area spotless.
Jason
1679783923
Unplugged plumbing kitchen sink
Mandy M.
1679065628
Navjot was very professional and did a fantastic job for us!
Meilani Z. S.
1679000429
We had a flood in the laundry room and Jermaine was amazing. He was very patient with my questions and explained all of the options of fixing the hot water tank issue. Would definitely recommend the company and definitely Jermaine.
Daniel B.
1677535522
Great company. They were very responsive, came out the same day and fixed a major plumbing issue for me in my basement. Daniel was an awesome plumber, offered a fair price and cleaned up everything. I would highly recommend this company
Patti B.
1677011172
The company was responsive and set up a convenient appointment. Dan was professional and competent and diagnosed the problem and made the necessary repairs. We received a quote before he started the work and he guaranteed the work for 30 days. He cleaned up well after he completed the work. We are very pleased with the service! Thanks, Dan!
Edowaye O.
1676478530
Joseph did a great job replacing our faucet. I would recommend Hy pro for any plumbing service
Gagi P.
1676402333
Matt was super helpful, professional and had an excellent knowledge of the situation. He took care of the job efficiently and effectively. Extremely satisfied with the work.
Kang C.
1676041631
very attentive and explained the process of repair clearly. gave me all my options and sent the estimates right away. awesome plumber and gentleman
James M.
1675379717
Joseph.K was great. Super friendly, showed up on time, explained the issue and got it resolved within a couple hours.
BB D.
1675291582
Excellent work done today by Daniel Ciornei. Very satisfied.Daniel arrived on time, cleaned the drain and left my kitchen very clean.Thanks.
Juliet J.
1675100943
It was a wonderful experience. Good job guys. 👏 l am very appreciative of your service. Keep it up Daniel.
Gerry N.
1673978836
Excellent service. Very professional. Job was done efficiently and quickly.
David Patrick O.
1673902394
Owen Dieterich arrived on time and did a great job on our clogged drain pipes in the basement. He was very thorough and courteous in his work. We won't hesitate to call Hy-Pro for all our plumbing services.
Rahim
1672370402
Eric N. was great, did an amazing job, quick and thorough
George C.
1672195743
I had a busted water line Nick arrived on time and found the issue.he was very polite and took the time to do the job wright he also made sure all the water in the house was working before he left I take care of ten homes and will be using this company for all my plumbing issues from know on.
Ann L.
1671920958
Eric Mcqueen did an aweome job day before Christmas hip hip hurray thank you Eric
Jenn M.
1670857662
I called the office expecting to make an appointment the following week and was pleasantly surprised to be offered same-day service. I was unavailble that day, so they sent Amir out the next day I was available at time that worked best for me. The service and appointment booking experience was fast and efficient. Amir was fast, and extremely knowledgeable. He made valuable recommendations and we value his opinion. He answered all of my questions. He also went the extra mile to ensure that everything was in good working order under the sink. He worked very quickly and efficiently. As a customer, it means a lot to me when contractors clean up after their work, and Amir was also very neat and left nothing for us to clean or pick up when he was done - Thanks Amir and Hy Pro! Update: Dec 2022: Had a minor leak under the kitchen sink. I called at 8:30, had someone here by 9:00(this time it was Massimo G.), and the problem resolved befor 10:00am. The price was very fair as well. That's two incredible services. I will not be calling anyone else for plumbing needs.
Nancy H.
1669561357
I was very impressed with this company.Navjot did an excellent job and took the time explaining to me the process from beginning to end,He was very pleasant and knowledgeable and did a great job of cleaning up.I would definitely recommend.Thank you.
Rosanne W.
1669322068
Navjot showed but in the tinfram promised, identird the problem and worked fir quite some time to resolve I, while keeping up-to-date with progress and our options. Quick response and fair value for the time put in. Would definitely recommend.
Sunil S.
1669223897
Massaro.C. he was fantastic and done his job on time.
Meg P.
1667598953
Eric was knowledgeable, polite and thorough in his work. He was very polite.
karen V.
1666976737
Hy-Pro Plumbing did a great job in our facility. Friendly guys ( Joseph K) great work, and reasonably priced. Highly recommend.
Verna M.
1666705340
I had a toilet leak and Daniel fixed the problem.He was excellent!
mengly T.
1666279086
Fast and good service. Owen is polite and professional at his job. My kitchen sink is no longer clogged. Thank you
Rowel Tatlonghari J.
1666233735
Fast ,clean and very professional. Navjot was awesome!
Hossein Yousef P.
1665684420
Joseph knight is a super professional tech with an extensive knowledge . What I like most is he is an creative who find the best solution in troubleshooting and save your money .
Natasha I.
1665536680
Fantastic and professional service provided by Justin.
Clara B.
1665306883
I had a second time service from HY-Pro Plumbing & Drain Co.At his time, Joseph re-installed my kitchen water faucet, and he was a friendly competent plumber.I am happy that I called HY-Pro Plumbing & Drain Co. for the second time.Thank you very much again for your services!!
Graham W
1664929897
Great experience. I had a leak from my toilet and Michael was available to come out that evening, he arrived just when he said and had it fixed in no time.
Julia Y.
1664923234
Very nice guy, very efficient worker
Vicky V.
1664239596
We had sewage water back up in the basement bathroom and Navjot Lumb was our saviour. He was very professional, came on time, explained and showed us the cause of the the issue and had it fixed. Thank you again.
Aman B.
1664208013
Professional and courteous experience. Knowledge advisor. The person on the phone accomodated my time request.
Jack C.
1663885290
Very professional and polite, was in and out quickly
Dan B.
1663635319
Masharo did an amazing job. Thank you so much
Jefferson F.
1663601707
Needed emergency service on a Sunday morning. Called at 11AM, service tech was there by 1PM, problem completely resolved by 3PM. Responsive, punctual, professional and very clearly explained the problem to us and how we could avoid it in the future. Price was VERY reasonable. Fantastic service and highly recommend.
David C.
1662557113
Called on a long weekend, and they were able to sent someone out in 2hrs. Navjot was professional, offered valuable recommendation and able to resolved the issue promptly.
Jonathan H.
1662510147
Personable and extremely friendly, we have Michael C as our repairman, highly recommended.
Shannon M.
1661962060
ReynaldoV was very friendly and professional when he came to replace seized water valves. He answered some additional questions I had about the pipes, and put me at ease about my mini plumbing emergency. As someone who lives alone I appreciate the friendliness of professionals who come into my home. I felt comfortable and rec'd quality workmanship.Highly recommend ReynaldoV!
Mafalda P.
1660935737
I really recommend Hy -Pro services. They are friendly and really professional. Was on time, and Joseph did everything he could do to fix my shower plumbing problem. Joseph K. Thank you for your hard work.
Laurie O.
1660610092
Joseph Knight was professional and punctual. Well done job !
Fabio M.
1659385163
Gerald was professional straight forward and a great teacher on how to maintain what he has fixed. Thank you for your help
Brad B.
1659044989
Service tech Gerald was great,laid out what likely problem was and what the best solution would be.Also advised me on future issues that may have to be addressed.Happy with work that was done.
Andreas K.
1659043748
Michael C. Was courteous and knowledgeable. He did a great job!Dr. K.
Robert D.
1658160948
Justin Lee responded very quickly to our request to understanding why our shower was only providing extremely hot water. Justin quickly determined our Riobel temperature cartridge was defective. He did a search of suppliers and found the cartridge number and was able to install the replacement in a manner of minutes.Justin is very professional and highly customer focused
Judy K.
1658150650
Navjot Lumb was very helpful, he explained our options and the pros and cons and made recommendations. He worked through his lunch and stayed till everything was in good working order! Great job would recommend him!
Chris L.
1657227726
Gerald was awesome! explained all the options and what he recommended. He was very professional and empathic toward my situation. He explained in detail everything he was going to do. He even cleaned up a bunch of the sewage in my basement. I couldn't ask for a better service tec
Nav P.
1657145519
Masharo did a really good job fixing our pipe. Great work would recommend again
Robin N.
1654791517
Gerald was very responsive and patient and spelled out the options very well!
Nancy S.
1654790510
Gerald was very efficient and professional
Jeff R.
1654722579
Gerald was very professional and helpful. Will definitely use him again in the future.
Kevin M.
1652382365
Gerald and Edwards were very professional in the execution of the work I requested. The were also patient in explaining what needed to be done to replace the cartridge in my shower as well as they discuss the risks they identified. I could see they were experienced in what they do and I would definitely use there services again.
Brad K.
1648572022
Gearld was very professional 👏
Gail F.
1646323253
It was a big job and Connor and others were very professional. They came when they said and called when delayed. Everything was cleaned up before they left. Very impressed. We would definitely use them again. Would definitely recommend them.
N K.
1641501199
Gerald was very knowledgeable and completed the jobs in a timely manner.
Patricia S.
1639686990
Gerald was very helpful and answered all my questions! Thank you.
Jeve S.
1638991227
Michael C was courteous and fixed our issue.Though the cost was higher than expected, the service was good.
Matteo P.
1638819712
Fraser was super helpful. We had a kitchen faucet that leaked and needed replacing, plus a toilet that was also leaking and needed to be replaced. Fraser talked to us about different options and took our thoughts into consideration. We were really pleased with the service and professionalism. Thanks Fraser!
sunprit K.
1637620005
Gerald did a great job
Lee S.
1636573880
Gerald was professional and knowledgeable
Heidi K.
1635263179
Gerald excellent friendly, thorough work.
Vipul V.
1624136465
Sunny was here to help us with the drain unlocking. Very professional and on time. Gave us good tips as well for future and what we can do to avoid all this. Highly recommend these guys. They were the only people to help us over the weekend.
Kevin H.
1622672739
We were very happy about the service provided by David C. from Hy-Pro. He was professional, courteous, and honest. He did extensive tests, and did not leave until he was sure the problem was resolved. Dave was also very knowledgeable, and provided all the information I was looking for, about what may have caused the problem. Thank you David, and Hy-Pro for the great service!
Dana W.
1615048143
Jason was lovely, efficient and a great representative of Hy-Pro. Will be calling next week for more help!
J M
1614195305
We needed a quick fix for a leak that was getting worse. They arrived when they said they would and got the job done.
Hiliary J.
1608214010
Our kitchen pipes exploded in our lower level and where clogged from 30 years of grease and food plugging our pipes. I contacted Hy-Pro for assistance. I found them on-line; read a number of positive testimonials on their professional website and decided to give them a try. They promised to have a plumber to our home within one hour. Philip arrived promptly. He was polite and analyzed the problem(s) and successfully resolved a series of contributing issues. By the time he left our pipes where cleared. Thank you Philip for a great job and Hy-Pro for your assistance. We would highly recommend the company and Philip the plumber for your plumbing needs.
Donald E.
1607386852
Taylor worked hard and leaned up. a well done job.
Ian S.
1594413463
Quick and professional. Got the job done
O.W
1586286118
Jeremy was fantastic from start to finish. He was humble, professional, and very respectful. Considering the times, he came and fixed our water in no time. Our family appreciates him greatly. Give him a raise please.
Anton O
1584046352
Sunny was great, quick service, reasonable rates
Victoria E.
1582818334
Excellent service fixed the problem right awayI especially appreciated the call to let me know Eric was on his way to my homeEric was pleasant and knowledgeable that’s exactly what I needed
Michelle Sinclair [.
1582323167
Thank you to Eric G who provided amazing service today. He resolved our issue for us and he took the time to explain everything to me.
Brett C.
1581103124
Sunny was quick, informative and fair. Appreciate your help!
Wei
1580501965
I really appreciate the time and effort Eric G. took in trying to solve our plumbing issue. He was both professional and courteous and I would recommend him and Hypro to anyone.
paula C.
1580402888
Hy-Pro was the best plumbing company.I would highly recommend them and David who came over was so professional and friendly and efficient.Also very good clean up after the plumbing job.I am very happy with the new toilet that was installed.Thank you
Gloria Kremer Girlfriend O.
1579106300
Mathew was very pleasant and personable and he gave us options to help save on the cost. I would definitely recommend this company. Great service and punctual.
Kimberly H.
1579017922
Excellent service starting with the person who booked my service call. Had a plumbing emergency and someone came out within an hour. David B. was awesome! He is very knowledgeable and let me know exactly what was required for the repair. I will definitely recommend to anyone looking for a great plumbing company.
Nitin A.
1578518257
It was a great experience and Sunny was super amazing and knowledgeable. He put the hard yards and the result was a clean and tidy toilet. Cheers.
Riisa W.
1578411390
David did a great job in all respects. He was informative about what needed to be done. The dispatching for this job was prompt. Much appreciated
Ms. D
1573932308
Chris did an awesome job assessing my heating problem here in oakville (showed up same day I called)... and fixed the problem to the tee on the second visit. Professional and efficient. The call center is also very diligent. Took the calls immediately and they will get to your concerns without wasting time (thank you, nina).
Peter James K.
1573678031
Mat V went above and beyond. Even managed to fix the defective faucet I had just bought. 12/10, would recommend.
Fred P.
1572618440
Cleared the blocked drain quickly. Also explained everything well.
Irene J.
1572381930
Excellent service. I thought I had two leaks, but Dave knew right away I only had one leak and fixed it in minutes.
Tony A.
1572357918
Had a big problem and they came out the same day. Jeremy was awesome and very knowledgeable. Would definitely recommend to anyone looking for a great plumbing company.
Pardeep S.
1572023495
Called around 10 pm for a pipe that had been leaking. Gentleman on the line took all my info an booked me in for the next morning with a 2 hour window. Nick and his team arrived promptly and got the job done quickly without any mess. I like the iPad - paperless invoice and credit card payment made it easy. Would highly recommend Nick and HY-Pro!
Brandon
1568300669
Shawn was great. Would recommend him and hypro as they have been to our buisness numerous times.
Kevin C.
1568220925
Matthew was not only friendly and helpful but also took the time to answer my questions. He has great people skills and a great sense of humour. Would definitely request him in future.
Russta F.
1567633240
Fast, friendly service from Sunny and the problem was taken care of perfectly!
Osman B.
1564176070
Matt T. came to look at a leak in some ceiling pipes. Made clean cuts to the drywall without any unnecessary damage and provided us with a full diagnosis of the potential issues. Great service once again.
Shèrida S.
1562075574
Jesse W is an amazing technician! He is incredibly efficient, reliable and well-versed in the area of residential plumbing!!
Daniel H.
1560876955
What a phenomenal experience. I had a blockage between my kitchen and laundry room with no luck trying myself. Called Hy-Pro and within hours they were here and within an hour we had the blockage removed. Shawn was friendly, neat and efficient. I will definitely use them again and I would recommend them.
Aninda S.
1559255304
Fast service by Sunny! Very knowledgeable. Price could be better but quality service.
Julia R.
1559247021
We had excellent service today from Hy-Pro. They were not only able to fix the broken pipe, but also fixed our sprinkler system in the process. Service was above and beyond from Sunny.
Ahatha L.
1558649417
Shawn arrived promptlyDid a great job. Thanks
Richard G.
1557599935
Sunny was excellent. Focused in the finding the problem with no waste in time or money.
Rudy B.
1556826913
Had a problem with my drain and a leak. Hy-Pro was quick in responding. The technician, David, they sent did an excellent job of explaining what was happening and my options. He did a great job and kept me updated throughout and showed/explained what he was doing. I’m very pleased.
Jennifer W.
1553279580
Shawn was very nice and resolved our problem fast and efficiently !
Wayne B
1552225474
Had hypro out to fix a old leaking valve. They came out quick and shawn was very professional and did a good job changing out the old valve.
Tim P.
1513009405
quick and efficient service
Pamela T.
1512699527
Dean was excellent. He came to our home for a kitchen sink that was not draining and provided the best customer service. Instead of trying to charge me for an expensive fix, he helped me to try a less expensive option and it worked. He was professional, courteous and very honest. I would highly recommend this company and Dean.
SHANE R.
1501535383
Jeremy was very efficient and prompt service.
Lyn H.
1499993804
Jeremy was great. Thanks for your help.
Rainer T.
1498240131
Jeremy was great! Prompt and efficient.
Angela D
1497285715
Jeremy provided excellent service pleasant manner job well done will call again.Thank you
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