Water Damage Prevention Services
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Customer Reviews
Mo Khan just left our residence a few minutes ago and even though he couldn't repair our dishwasher issue he pinpointed where the problem was and what part was needed.Just a nice guy. Period.In fact our whole experience with Hy-Pro was very positive as the communication with their office was top notch.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
William from Hy Pro was great. He was sent to try and diagnose a backed up basement floor drain that had gone undetected at the time it happened and resolved itself. My worry was this could have happened during the extensive flooding this past summer and may happen again with similar weather in future. William took his time to answer all my questions as best he could for this tricky scenario. He was polite knowledge and careful not to make a mess in our finished basement despite the fact that this is an inherently messy process. I would highly recommend William and Hy pro to anyone with similar drain issues.I would leave 5 stars if I could have gotten a positive diagnosis of what happened, but under the circumstances I can understand how that is a difficult ask since the problem happened at an unknown time in the past and isnt currently possible to examine and diagnose in real time.
Response from the owner: We appreciate your feedback Karl. Thank you for the review!
Had such a great experience with Hypro Plumping. Masharo was very helpful and gave us detailed information on what needs to be done. He was efficient and friendly and fixed our issue within the same visit. He made the entire process very smooth and easy. Would highly recommend him and Hypro plumping for any plumping needs you may have!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Nathaniel showed up to locate and repair a leak that showed up suddenly in our kitchen ceiling. His professional and efficient manner were both much appreciated.After locating the drainpipe causing our problem he presented us with several options for the repair work ranging in scope and price and allowed us to choose the option that best suited our needs without pressure.The work was done next day as promised and they left the house and work area clean when they wrapped up.
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Technician Ryan was very reliable, professional and very helpful, dealing with our plumbing issue.Clearly explained our options.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
I contacted Hy-pro Plumbing and Drain cleaning after engaging a handyman to fix my blocked kitchen drain which he couldn't fix after spending hours trying to clear the the drain without success.Ashley picked my call when l contacted Hy-pro Plumbing and Drain cleaning company, she was polite, professional and empathetic to my situation after l explained my frustration regarding the blocked drain for the past 5 days.She arranged a technician by name Patrick Jardine who came in on time; explained the solution options and got to work immediately l selected my preferred option.The work was completed within 2 hours to my satisfaction and the work space used by Patrick was cleaned after he was done.I am happy l engaged their services.l wish l had called them first when this problem first happened.I have no hesitation in recommending their services based on my personal experience.Thanks Ashley and Patrick!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
We had a problem with our existing copper drains from our kitchen sink. Nathanial. F attended and completed the work with extreme professionalism. Not only did he complete the job in a timely manner, he ensured the work space was left in a tidy state. I would recommend Nathanial. F to anyone in need of a professional plumber!
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Eric arrived promptly and was able to easily install the new water filter. Thank you for the excellent service.
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I’m extremely satisfied with the service we received. I was able to schedule an appointment quickly to address a leak in our kitchen ceiling, and it was fixed the very next day. Nathanial and Jaz did an outstanding job, thoroughly explaining everything from the issue to the solution. Their professionalism and attention to detail stood out, especially as they made sure to leave the area spotless once the job was completed, which is something not all companies take the time to do. I highly recommend this company and would absolutely use their services again.
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Had a great experience with this plumber (Eric )! Arrived on time, quickly diagnosed the problem, and fixed it efficiently. Professional, friendly, and reasonably priced. Highly recommended.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Dan and Dave were great. Came in, assessed the issue, delivered results in less than an hour. Wish all on site services from Other companies were this good. Highly Recommend
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Daniel from Hy-pro plumbing and drain cleaning came to our home a few days back to help us figure out if one of our outside drains were operational. We were in the process of finishing up some work with regard to our gutter system, and the workers were trying to figure out if they could use that particular drain for one of our down spouts. Daniel was very professional and pleasant. He patiently tested and cleaned the drain and determined that we could use it. It was totally blocked and he did a great job cleaning it. Daniel also took the time to clean two other storm drains for us. Daniel spent three hours doing the work in the dark and was there until very late in the evening. Daniel is very knowledgeable and is very good at what he does. We are very pleased with his work. He is very honest, flexible and efficient. He is very dedicated to helping his clients resolve issues. A big thank you to Daniel and to the crew at Hy-pro plumbing and drain cleaning!!!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Got a badly clogged island kitchen sink drain. Called the company. The stuff on the phone was very professional and polite. We got asked all the details their needed and booked an appointment the day after. A representitive by name Nathanial came on time (even a bit earlier after they made sure we are ok with it) and did a great job walking us through the issue we have and presented us with several options. We found him super polite, patient, and very professional. The price sounded a little high, but it came with 1 year warranty and an assurance that the work will be carried out in a most proffesional manner. We are still shopping around, but in overal we got a very good first impession dealing with the company.
Response from the owner: Thank you so much for your 5 Star review Victor!
Ryan was a pleasure to work with. He was super knowledgeable and took the time to explain every detail. He was quick and efficient. Thank you!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Ryan was great from start to finish. He took the time to listen and then actioned quickly to fix the problem for us. He took the time to explain and show me what the issue was with our clogged drain. It was a pleasure having Ryan perform our repair. I would recommend Ryan and HY-PRO in the future.
Response from the owner: We are so glad to hear it! Thank you for your review!
Patrick was incredibly friendly and professional, taking the time to explain everything to me in detail. What impressed me the most was how meticulous he was, ensuring every step of the job was done perfectly. I would definitely recommend them to anyone in need of plumbing/drain services!
Response from the owner: We're so pleased to hear about your positive experience! Thank you Jihye for taking the time to let us know.
Didn’t get work done but tech was very informative of the issue and cost range
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Hy-Pro was one of the companies I called to shop around for quotes after receiving a hefty one from another company. Eric N. arrived on time, with a helper, and took his time with photos and estimates. He was able to provide me with 3 detailed options to determine what best suited my needs. He was very professional and put my mind at ease about the fairly expensive job. Justin L. arrived the day of with a helper to complete the work, and both men matched the professionalism standard that Eric N. set.I will be passing on their information to anyone looking for a plumbing service. Highly recommend!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Super professional workers, was very fortunate for Ryan and his team to be able to come out when they did to help our house.
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Fast and quality work done by Ryan, super professional and nice.
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Dan came out fast to help us resolve the main sewer line clogging issue. Great job!
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Ryan was excellent to do the work we needed, and then a follow up from another Hy-pro crew.fixed our disaster on budget, despite the numerous roots in the pipe from the exterior of the condo
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Eric N did a great job with repairing the toilets! Thank you!
Response from the owner: Thank you so much for your 5 Star review Sha!
Masharo is excellent to deal with and Hy -PRO are excellent, on price and very professional and fixed our problem and left us with confidence that the problems are fixed permanently
Response from the owner: Thanks for the positive review K!
Great inspection and recommendations.
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I called and expected Ryan our technician within less than an hour, he was polite and patient. Explained and made sure we understood our situation and solved our situation with more !
Response from the owner: Thank you for the review! We appreciate your feedback Nikki.
Mohammad did a fabulous job and I would definitely recommend him for any plumbing services
Response from the owner: Thank you so much for your 5 Star review roger!
Very good service, plumber was Eric
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
We had problems with our submersible pump located in our basement. Hy-Pro sent across their technician to look at the problem at no cost. Mohd came as Technician of Hy-Pro and replaced the old pump with a new pump less than an hour. The job was done professionally and I would definitely recommend this company.
Response from the owner: We are so glad to hear it! Thank you for your review!
Quick, friendly and knowledgeable service! Fixed the problem and gave us a long term solution so we hopefully won’t have the issue again for a long time.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
We had HyPro come out for a toilet and sink issue. The technician arrived within the promised time frame. Marsharo, the technician was polite, professional and quickly got to the root of the problem. After the quote was approved to go ahead, the work was completed and everything was set to go in a very timely fashion. Afterwards, Marsharo explained and went over the repairs. I appreciated the great service we received. Five stars for Marsharo.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Had Ryan W come out this morning to have our laundry room floor drain and main line inspected/snaked as we found some roots in the drain.He showed up promptly and was very professional! Brought in drop cloths to protect the floors had boot protectors on as well.Took time to thoroughly explain the process and future issues that could arise.Would definitely call Hy-Pro plumbing again, just based on the experience with Ryan! Excellent job
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Thanks Ryan W! We appreciate all your help and putting our mind at ease.
Response from the owner: Thank you so much for your 5 Star review Amy!
Ryan was very kind and knowledgeable and provided some great advice and feedback and helped resolve our issue quickly and efficiently.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Ryan was very professional and thorough with his work to determine what sort of plumbing issues we were experiencing. I would recommend him and the team as they were quick to respond and worked diligently to provide us answers to our problems along with the potential solutions.
Response from the owner: Hi Liam! We appreciate the review and are glad we could be of service!
Our technician Eric was easy to deal with, he diagnosed the problem and provided a quote for required service before starting. Our problem was a little more than we anticipated and helped us get connected so we could explore options to fully resolve the issue. Before leaving he followed up on the work performed and reaffirmed the next steps. Thank you for the great service.
Response from the owner: Thanks for the positive review Gail!
Muhammad was very helpful and gave us some great advice and tips on maintaining our sump pumps and septic system.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Mohammed came over to our house and fixed a leaking pipe during the long weekend. I would highly recommend his service.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Justin was very helpful and got the job done! Just wish he came in the beginning it would have avoided a lot of headaches and saved me money.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Masharo did a good job ,I'll recommend him
Response from the owner: We appreciate your feedback. Thank you for the review!
Ryan is very helpful and explained things very clearly to me. I would recommend him for your plumbing needs via hypro plumbing
Response from the owner: Thank you so much for your 5 Star review Mathiesha!
Ryan- excellent service was on time and diagnosed our problem very efficiently
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Replaced main pipes in the house and a pipe under the sink. Pipes were very old and clogged.Came early so the job was done early afternoon. Problem solved!Technician ( Masharo Campbell)was friendly and honest, I would definitely call again!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Great service, again, from Hy-Pro Plumbing. Masharo explained everything about the problem we had with the clogged kitchen sink drain, the proposed options for the solution and completed the work efficiently. He is knowledgeable and professional, and upon completion of the work the area was left clean and in order. I recommend calling Hy-Pro for any plumbing and drainage needs. Thank you, Masharo!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Ryan W came here today and was earlier than scheduled, very helpful and knowledgeable
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
I was quite pleased with the speed and efficiency of my problem being resolved. Garret was knowledgable and professional. A great experience and would definitely recommend!
Response from the owner: We appreciate your feedback. Thank you for the review!
Mashario was very polite and professional when he replaced a kitchen pipe for my parents. He explained the process and made sure he completed to job in a timely manner. I would definitely recommend Mashario again for any future jobs
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Dan was great. Very polite and knowledeable.Would recommend him to anyone. Very pleased with the service!
Response from the owner: Hi scott! We appreciate the review and are glad we could be of service!
We had a blockage in the pipe that drained the kitchen sink, dishwasher, washer, laundry sink, and water softener - a panicky situation. Will arrived within an hour of my call to Hy-Pro. He worked for a very long time with a cable to try to get through the blockage, but approaches from several access points didn't work due to various directional changes in the pipe. Finally, a new approach through the kitchen drain worked. Will was quite positive throughout and despite a number of setbacks, never gave me the impression that he was going stop working on the problem. He cleaned up his work area thoroughly afterwards. I was pleased with the results which, of course, gave us peace of mind.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Ryan was awesome he was very knowledgeable and more than willing to walk me through what was going on in my drains unfortunately my issues stemmed further than one day can fix but knowing and understanding what is going on gives a peace of mind that is hard to come by now
Response from the owner: Thanks for the positive review aaron!
I had a clogged sink and a professional man named Mashar Campbell came to clear it out. He was thorough and advise me to stop using some of the quick fixes we seee on the internet as it would destroy the pipes. He had it cleared in no time. Thank you Hy-Pro. This man deserve a raise.
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Arrived on time. Respectful. Explained the entire process in cleaning out the grate at the bottom of the driveway, along with other options as required. Completed the job and cleaned the work area. Clean uniform, good customer facing attitude. Highly recommend.
Response from the owner: Thank you for the review! We appreciate your feedback AJoyMacK.
We had the pleasure of meeting with Ryan W from Hypro Plumbing recently to discuss our drainage issues. He was professional, courteous and knowledgeable. He took the time to explore the root cause of the issues and outlined clearly possible solutions we could consider. I would highly recommend this company.
Response from the owner: Thank you so much for your 5 Star review Audrey!
Called in Hypro to fix the sewer pump. Mohammad did a very good job.
Response from the owner: Thanks for the positive review Sukhbeer!
Ryan was very professional and knowledgeable for the service we needed.
Response from the owner: We are so glad to hear it! Thank you for your review!
Masharo c did a great job a few days ago and we appreciate the work done by hy - pro
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Masharo Campbell has done a great job.
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Masharo c did a excellent job and explained the situation we're off the drain
Response from the owner: Thanks for the positive review Tom!
Gordon Hall was wonderful to deal with! We appreciate his care and attention . Thanks so much to him!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
I would highly recommend Hy Pro. Very professional repair the plumber was excellent ,the work was done on time and the Quote was spot I am very pleased
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Very professional Ryan is friendly and very knowledgeable
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Ryan was perfect at explaining the process very friendly did an awesome job 😊
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Masharo C. - thanks for unclogging the sink!
Response from the owner: Hi Jesse! We appreciate the review and are glad we could be of service!
Justin was very polite and knowledgeable. He had great patience because the job was long. Great at explaining things as well. Hypro plumbing was great to deal with and very efficient. I would recommend them
Response from the owner: We appreciate your feedback. Thank you for the review!
Very good experience with this company. Quick service and friendly staff
Response from the owner: Hi Riley! We appreciate the review and are glad we could be of service!
Excellent service! Daniel answered all my questions professionally, provided options with quotes and completed the work in time. The company checked in, called to make sure the agreed time still works and gave updates. Thank you Hy-Pro Plumbing and Daniel Ciornei
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
John from hy pro was an absolute treat to work he was super knowledgeable and figured out my problem right away....what more could you ask for.
Response from the owner: Thank you for the review! We appreciate your feedback Julian.
Masharo is a awesome guy 👍
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Dan did a really good job! We needed our kitchen sink piped in and they were able to negotiate a good price.
Response from the owner: Hi Karim! We appreciate the review and are glad we could be of service!
We had a badly clogged kitchen sink and made an appointment with Hy-Pro. Connor arrived early (after the office called to make sure that was ok). He took a look and gave us different service options, making sure we knew how much it was going to cost. He did a thorough job and even helped fix a leaking pipe under the sink that he noticed!
Response from the owner: Thanks for the positive review Jared!
Mohammed was excellent coming in and helping clear my drain. He was professional, thorough and personable to ensure I was happy with the service and everything was resolved once he left.When calling Hy-Pro make sure to request Mohammed as he is their most thorough tech that will ensure everything is inspected properly and done to your satisfaction
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Fast and efficient, Connor.M didn’t waste any time fixing the problem.
Response from the owner: We appreciate your feedback. Thank you for the review!
Masharo did an amazing job with fixing the leaky outdoor tap. We really appreciated it.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Had a service done added a second shut off tech was friendly and knowledgeable
Response from the owner: Thanks for the positive review Conor!
Jermaine was hellpful and courteous. Very quick service.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Mohamad is the best one.Did the job and make everything easy.
Response from the owner: Thank you for the review! We appreciate your feedback ahmed.
Very friendly service. Knowledgable and helpful. Thanks for helping!!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
No one likes car repairs or home emergencies. Early Thursday morning we had a toilet stop flushing. We only have one toilet in the house. I must say I was impressed by Hy-Pro from front to back. First I called and spoke to Ashley. She took my information, and I explained our urgency. It was about 9:00 AM. She said she could have someone arrive between 11:00 am and 2:00pm. Justin arrived at 11:10am, as promised. The technician Justin was courteous, friendly and professional. After a quick look at our problem he explained my options and depending upon diagnosis a price was quoted. He was efficient in his work, knew what he was doing and explained what he was doing as he progressed. When he was finished, short of a new toilet there was no indication that he had been there. When he was finished the invoice was as quoted.I would definitely recommend Hy-Pro and Justin due to his work ethic and professionalism.
Response from the owner: We appreciate your feedback. Thank you for the review!
Service was fast and efficient. I was given multiple options and explained the differences. The only reason they didn't get 5 stars was they were supposed to use a camara to look down the pipe and they didn't have any working ones even after going back to the shop.
Response from the owner: Thanks for the positive review Karleen!
Excellent prompt service to clean out a clogged drain pipe. Professional service and fast. Recommend 100%. Thanks!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Michael was great, arrived a head of schedule, communicated the issue well and took care of the problem…
Response from the owner: Thank you for the five-star rating, J M! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
First time using Hypro for service, fast same day service and work was done within 2 days. Will definitely use them again and service personnel where excellent.
Response from the owner: We are so glad to hear it! Thank you for your review!
Mohammed was polite respectful and cleaned his work area when he was done . I would recommend him
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
We called when we were having issues with our Airbnb unit, and were pleased at how quickly they were able to send someone. Justin was super helpful and knowledgeable and was able to fix the situation quickly. He was very professional and was transparent with pricing. He made sure we knew everything before we had to make any decisions. We appreciate Justin’s help and kindness through a stressful situation.
Response from the owner: Thank you so much for your 5 Star review Cami!
Had justin lee out to fix two toilets in my rental property, he was amazing. Very helpful in explaining and resolving the problem, will definitely use him again.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Had a toilet sewage pump repair done by Sheldon Lesperance who was absolutely wonderful! He was polite, professional, friendly and very easy to work with. I could not be happier with the results and the excellent customer service.
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Thank you so much Steve Heidbuurt for of all your hard work with honnesty you have done in our home.!Amazing work.God bless
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I appreciate so much the work done by Steve , he did his job well ,a qualified man we were waiting for to fixe what needed in the house.God bless you.
Response from the owner: Hi Heaven! We appreciate the review and are glad we could be of service!
Excellent service. Very professional.
Response from the owner: Hi Rodrick! We appreciate the review and are glad we could be of service!
Mohammed and Beepan were great. Very professional and did a great job!
Response from the owner: We appreciate your feedback. Thank you for the review!
Called these guys today to have some work done . Great experience with the staff right from start to finish . Very happy with the work they did . Price was a little higher then other places I talked to . But they came and got the work done today like I was asking . I also know price comes with the service you receive. And I am not complaining just being honest . Again can't say enough about Mohammed and B-Pen .Great guys . Hope I got the names right .
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Fantastic job all around from explaining it all and providing the options to changing the outside faucets. Would definitely recommended these guys for any plumbing needs!
Response from the owner: Thank you so much for your 5 Star review Aayush!
Prompt and knowledgeable off hours house call to repair a damaged copper pipe and get our water back up and running. I can't say enough good things about the technician, Masharo. Would absolutely call them again.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Justin L. was professional and efficient. After examining the issue he offered several repair options and walked me through the process so there were no cost surprises.
Response from the owner: Hi William! We appreciate the review and are glad we could be of service!
This was an awesome experience. Owen was fantastic - He provided clear, quotes, was efficient, and was very knowledgable. I will use the service again.
Response from the owner: Hi Joseph! We appreciate the review and are glad we could be of service!
Technician arrived quickly and very clearly articulated the repair options and costs before promptly repairing the leaking pipe and getting the main water turned back on. Very helpful and pleasant.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
First contact by phone was pleasant and helpful. Basement bathroom has a funny smell and I thought it could be the sewer. Connor patiently saw the plumbing and there was no problem with it. Connor was professional and honest. He suggested some ideas for the smell. Thank you
Response from the owner: Thank you for taking the time to share your review with us!
Gerald and Mahone came today to fix my kitchen clogged pipes. Both were very friendly, hard working and professional. I would highly recommend them to anyone and call them if I have an issue again.
Response from the owner: Thank you so much for your 5 Star review troy!
Gordon was great! And very informative. Highly recommended
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Fantastic service !! Sheldon completed the job professionally in 10 minutes - high recommend
Response from the owner: We appreciate your feedback. Thank you for the review!
Awesome visit! Thought I had a sump pump issue, but Connor quickly checked and verified all was well. Very polite young man, answered all my questions, even tried to help see where the small was coming from. This company is the real deal, right from the super polite answering of my initial call, to the visit. Guess who will be swapping out my toilets soon?!!! Thx!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Phoned Hy-Pro and was able to get a technician the same morning. Owen was amazing - assessed the problem, gave an immediate price which I agreed to and completed the work. Small details the are big details such as putting on booties over his shoes and cleaning up perfectly. I would recommend Hy-Pro all day long! Thank you!
Response from the owner: Hello Milan, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Brantford. We are happy to hear that our technicians have provided you with prompt, professional, and courteous service! Thanks again for choosing Hy-Pro & Have a great day!
Masharo was very kind and did an incredible job in diagnosing a leak at my basement ceiling. Identified the cause and fixed the issue in quick Tim.really appreciate the service
Response from the owner: Hi mani! We appreciate the review and are glad we could be of service!
Reception at Hypro is very welcoming. Although they were not able to get me a plumber the night I needed one, I did get my problem solved with Sheldon and Nathan.Nathan and Sheldon were respectful of my house and donned paper boots. They diagnosed a pinhole in a copper pipe and gave me options for repair from Platinum to Economy although they were way over on their time estimate, the job was done well and I was shown the results before they left..Good job.
Response from the owner: Hello Phil, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Guelph. It is great to hear that you are happy with the services rendered from initial contact to the toilet replacement service provided by Eric and Bryce. Thank you for choosing Hy-Pro and have a great day.
Jermaine was a great help in assessing and evaluating the issues at hand and coming to a excellent resolution
Response from the owner: We appreciate your feedback. Thank you for the review!
No from hypro plumbing replaced an outdoor faucet and added a shut off valve for another one. He did a professional job. He is a hard working, tidy personable pro!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
I highly recommend Mohammed good worker. He spent five hours at my facility to get the job done. He did get it done. He never stopped a minute. I highly recommend Mohammed.
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Dan and Adam were a pleasure to deal with. No pressure, but because of the price for what I needed done we did not hire.
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Sheldon from Hypro was totally professional and really knew what he was doing. Did a great job installing my new sump pump
Response from the owner: We appreciate your feedback. Thank you for the review!
Conner was very professional. He understood my urgency and concerns and very kindly went above and beyond what I expected.I was not suprised by the bill; as all cost (or added cost) due to complexity and access of the leakage, was discussed and approved beforehand.Thank you so much.
Response from the owner: Hi B! We appreciate the review and are glad we could be of service!
Justin came in and installed a sub pump and water lines with a shut off vaule highly recommend very professional
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Very professional service. Work was completed quickly and effectively.
Response from the owner: We appreciate the review and are glad to be of service!
Excellent work and great service . Thank you Masharo C !
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Got Connor today to fix my laundry pipe and garage tap not getting cold water issue. Got many options for the fix and also got recommended to install a good softer to reduce similar issues in the future. I'm happy that he fixed my issue.He walked with shoe covers and knows where the issue is shortly after some looking around.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
We had a pipe burst in our kitchen, and other than turning off the water we really didn't know what to do. Justin was professional, knowledgeable and patient as he walked me through the options, each step and what he was doing. I will definitely be calling Justin again for any plumbing needs in the future.Update: Justin delivered once again, helping us fix a leaking pipe in our basement. Despite our old pipes and complex routing, Justin repaired our plumbing with minimal construction impact to our house.
Response from the owner: Hi Micheal, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Same day service. Knowledgable, courteous, friendly plumber. Definitely would call them again for any future plumbing needs.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
I had a pipe explode on me mid afternoon. Reached out to Hy-Pro who sent Mohammad Khan to take care of the issue. Both the pipe and shutoff valve were replaced by dinner. Mohammad was friendly, professional, and took the time to clearly explain what needed to be done and why. Will absolutely be using Hy-Pro for future plumbing needs. Thanks, Mohammad!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
I had a service call with Chris Camacho and Karlo and they were legit, upfront, and very easy to deal with. Super informative, honest, and easy service. It was a great experience. Thank you!
Response from the owner: Thank you for the review! We appreciate your feedback Albuquerque.
Steve was very professional, courteous and went the extra mile explaining current and potential issues.
Response from the owner: Thank you for taking the time to share your review with us!
Prompt, efficient, successfully completed.
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Hy-pro went the extra mile, so we will be repeat customers! Unfortunately, some plumbing companies are more focused on getting as much money out of a client than taking care of them. When Hy-pro had to return for a second visit on a repeat issue Dan did a thorough investigation and even worked to waive some of the fees, so that we were confident on what the issue was and all our options moving forward. We really appreciate the extra care!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Chris Camacho from Hy-pro came to my place to check out our clogged sink and he was just the most friendly and patient guy. He took the time to show us the problem and other issues that was also affecting our sink and overall health of our house. I would 1000% use his services
Response from the owner: We are so glad to hear it! Thank you for your review!
Informative, polite and fast. Appreciate the quick service
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Owen Dietrich was polite, professional, and fast. He got the job done quickly, and was very straightforward with me when explaining the work and the results. I pay more for Hy-Pro than I would for other plumbers in the area, but that's because I know that I won't be lied to or convinced to do unnecessary work. Thank you Owen!
Response from the owner: We appreciate the review and are glad to be of service!
Very professional, very clean, took the time and effort to make sure I had what I needed at a reasonable price.
Response from the owner: We appreciate your feedback. Thank you for the review!
I was very impressed with Caleb. He was both very friendly and professional. He explained the situation very clearly and facilitated a productive conversation with his supervisor who proposed a variety of solutions. I could not have been more pleased.
Response from the owner: We appreciate your feedback. Thank you for the review!
Technician Daniel C. did a fantastic job installing a new toilet flush valve and cleaning the dishwasher tubes and drain. Everything is working great now! I've used Hy-Pro for a few jobs, and from the initial call until the job is done, all staff I've encountered have been extremely courteous and professional. Will definitely be using this company again.
Response from the owner: Hello Jennifer and thank you for posting this review for Hy-Pro Plumbing & Drain Cleaning and our technician Sunny. We thank you for your business and appreciate that you would recommend us to others. Thanks again for choosing Hy-Pro and have a great day!
Very happy with the job Chris C did. Very knowledgeable and provided a great service. Will absolutely be using Hy-Pro again. Thanks!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Our shower was leaking. Sheldon Lesperance did an amazing job installing a new shower. He did a thorough assessment prior to starting the work. Following the assessment, he explained all the options we had. All options given to us were reasonable. Throughout the work, Sheldon communicated well with us and explained his process. Overall great job! Highly recommended!
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Connor, He was very helpful, polite, professional and knowledgeable. My mother-in-law Amada Hernadez requested services and got Connor, Connor was on schedule and on time and that was very much appreciated. He fixed the problem and gave me some very helpful tips to prevent future problems. We could not be more pleased with every aspect of the services provided by Connor and Hy -Pro. Plumbing Thank you very much.
Response from the owner: Thank you for taking the time to share your review with us!
I have used Hy-Pro Plumbing on 3 occasions during the past year. Today I required a follow up on a previous job; Daniel listened to our concerns and after following up with his manager, he completed the work to our complete satisfaction, it was a pleasure dealing with Daniel today and I have full confidence in Hy-Pro Pluming.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
What a great company to deal with!Ashley at the office arranged for Dan and B-Pan to come to deal with our clogged toilet within the half hour! They were very courteous and professional and obviously knew their stuff!Thank you !!Linda and Bruce
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Communicative and timely. We had an issue after our first visit, the same technician returned soon after to rectify. Also noted that they were clean and respectful of the home while working.Update 4/29/24 - Owen came by to replace a water line, and shut off valve. He was quick, and professional, took photos and detailed the work he performed; once again showcasing the high level of service provided by Hy-Pro.
Response from the owner: We are pleased to know that your experience with us was a good one, Tristan. Thank you for entrusting us with the care of your plumbing issue and taking a moment to rate us online. We hope you won’t hesitate to let us know how we can serve you in the future.
Excellent amazing service from this company. Reliable-always with a desire to solve problems and correct customer issues.Trustworthy. John (Jack) is very through and diligent to detail. Excellent serviceman for this company
Response from the owner: Hi Phil! We appreciate the review and are glad we could be of service!
Worked with Mohammad K. Great person to work with got the job done.
Response from the owner: We are so glad to hear it! Thank you for your review!
Great service from Sheldon!
Response from the owner: We are so glad to hear it! Thank you for your review!
Dan was great! Highly recommend Hy-Pro!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Excellent professional work. Hypro is our first choice for plumbing and have used them for multiple jobs at our home and business.
Response from the owner: Hi David!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Sheldon was fast, efficient and did a great job. Thank you.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Could not find anything wrong, prompt and professional service. Job was done in the blink of an eye, I will be recommending Hy-Pro, and Sheldon to the neighbors
Response from the owner: Hi Leroy! We appreciate the review and are glad we could be of service!
We were very pleased with the quick and efficient service from Gordon Hall, Service Technician from Hy-Pro. He was friendly and went beyond our actual issue and cleaned out our bathtub drain as well. Would definitely use Hy-Pro again.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
they did a good job. thank you
Response from the owner: Thanks for the positive review Brian!
I recently had the pleasure of working with Sheldon from Hy-Pro and I couldn't be more impressed. From start to finish, the experience was smooth and hassle-free. Prompt, professional, and skilled, he fixed my plumbing issue efficiently and offered valuable advice. I'm impressed and highly recommend their services!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Had a toilet repair and outside faucet repair done by Justin who was absolutely wonderful! He showed up on time, was polite and friendly and very easy to work with. His quote and price was excellent. I could not be happier with the results and the excellent customer service. He was assisted today by Bepen (sp) who was also delightful to deal with. They did great work and I would not hesitate to have them back to do more work if needed.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Sheldon is professional.he gave me some options and explained how he would do the job.
Response from the owner: We are so glad to hear it! Thank you for your review!
Daniel Ciornei did an awesome job to fix th eplumning issue in my renatl home. He has provided all the options about the fix, fromwhere I chose the option that fits my budget. He also fixed few very minor issues free of cost.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Great service, good communication. Highly recommended. Thank you Mo!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Dan did a great job.
Response from the owner: Thank you for the review! We appreciate your feedback Rick.
Daniel was very professional and efficient with my plumbing issue. He came promptly, was clear in his communication, did the work efficiently and cleaned up after the job. Thanks!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
We’ve had Nathan out a few times. Great service
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Workman was very patient and very explaining each detail of which seniors need would certainly have him again and pass this information on to other seniors. Also the secretary was very informative to keep you informed of when they would be at your home and explained everything.
Response from the owner: Hi Elizabeth! We appreciate the review and are glad we could be of service!
Sheldon is quite easy to work with and makes every job he's worked on so far for us run as smoothly as possible.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Dan did a good job fixed the clog. Thanks Danny
Response from the owner: Thank you so much for your 5 Star review Goat!
Dealing with Hy-Pro was incredibly delightful.Not only did they resolve my issue in record time, but the service they provided was very professional and hassle-free.A special thank you goes out to Masharo Campbell, the technician dispatched to our home. He was efficient and extremely knowledgeable and contributed significantly to the overall pleasant experience.10 out of 10, would highly recommend. 👌
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Great service by Mohammed.Nice and helpful guy full of knowledge.Would recommend him for plumbing services.
Response from the owner: Thanks for the positive review QuantumCargo!
Mohammed was amazing , please everyone use him
Response from the owner: Thank you for the review! We appreciate your feedback Ted.
Dan was nice on the first visit. On the second he was training an apprentice and making sure all was correct. Cleaned up nicely.
Response from the owner: Thank you for taking the time to share your review with us!
Hydro Plumbing exceeded our expectations when we needed our toilet replaced urgently at our autobody shop Sitrade. Their response time was incredibly quick, and they efficiently handled the installation process with expertise. Moreover, their team members were not only skilled but also very kind and respectful throughout the entire service. Thanks to Taylor, Mo and his colleague.We highly recommend Hydro Plumbing for any plumbing needs – you won't be disappointed!
Response from the owner: We are so glad to hear it! Thank you for your review!
Justin did a great job and helpful in walking through options.
Response from the owner: We are so glad to hear it! Thank you for your review!
Very impressed with Hy-Pro. They were here within the hr. Quote given on the spot and pipes all fixed within the hr. Very efficient and thoughtful. Very impressed with Nick Field who was helpful, resourceful and very knowledgeable. Would certainly recommend this organization.
Response from the owner: Hello Sharmela, thank you for taking the time to share your experience with Hy-Pro Plumbing & Drain Cleaning of Cambridge. We are glad to hear that you were very impressed with our service and our technician Nick, who provided you with helpful, resourceful and very knowledgeable service. Thanks again for choosing us and for your recommendation. Have an incredible weekend!
Great follow from the company in regards of the appointment. The plumber, Connor, did a great Job. Thank you.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Mo was great . Very pleasant and friendly . Would definitely recommend him
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Needed a sump pump check valve replacement. Service was quick, friendly and professional. He even helped me locate sump pump pipework hidden behind drywall which was quite helpful to know. Highly recommend for any plumbing service.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Kurtis was fast and friendly. Would recommend Hy-Pro.
Response from the owner: We appreciate your feedback. Thank you for the review!
Kurtis. L did an amazing job for us! Quick and very professional.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Had a drain back up and it started to back up into the basement. Called for a plumber and Kurtis showed up within 15 minutes and had the issue fixed in an hour. And he worked very neatly as wellThanks Kurtis.
Response from the owner: Thank you so much for your 5 Star review Gino!
Dan explained everything at every stage in the process. They were very clean when working. Thank you Dan and Beepan.
Response from the owner: We are so glad to hear it! Thank you for your review!
it was great experience with hy-pro plumbing and drain cleaning. Masharo campbell did a great job. thank you
Response from the owner: Thank you for taking the time to share your review with us!
Kurtis did a great job. Was thorough, explained everything, adapted on the fly when my sink fell in, cleaned up everything, extremely polite and considerate of my time. I can’t speak to price as I didn’t shop around but service was excellent.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Great customer service, accommodating and diligent. Gordon was very polite, careful of the job he was doing, explained the problem and the options we had, and exhibited professionalism; he left everything impecably clean.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
We've used Hy-Pro Plumbing on several occasions. This time was a non emergency fix for a bathroom faucet. The dispatch is very friendly and polite. They were able to accommodate me the same day, at my convenience.They sent Dan C.He was able to give me a few quotes to decide how I wanted to proceed with the work. He was polite and respectful while here. He did the work in a timely manner and cleaned up afterwards .Will use Hy-Pro Plumbing again.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Chris c. Amazing job! Very personable, and did great work , great communication and showed me and explained things in detail will definitely use for future plumbing needs ! Will be recommending him directly to friends/family.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Called Hy-Pro for a nasty leak in our ceiling this morning. Gordon showed up and provided a thorough and comprehensive assessment of the problem, as well as what to look out for to ensure our problem wasn't worsening and that it had been diagnosed properly. Really grateful for his expertise and speedy service!
Response from the owner: Thank you for taking the time to share your review with us!
Chris was professional, knowledgeable and extremely helpful. I felt like a valued customer and will definitely be calling again if I ever need another plumber. Thank you Chris for your last minute help that saved us!
Response from the owner: Thanks for the positive review Olivia!
Just had a great experience with a sump pump install with Garrett R, from Hy-Pro!We have a main pump with a secondary battery backup pump as well. The main pump died, so we needed a replacement. A different technician installed a new main pump, but I noticed a bunch of issues, including the float sensor getting stuck, leaving the pump running continuously.On the second call, Garrett came to the rescue and completed the following:- He adjusted the angle of the float so that it shuts off when its supposed to.- He let me use some extra bathroom tiles to raise the pump a bit so that it doesn't suck in debris that makes it into the bottom of the pit over time (this extends the life of the pump).- He helped me install some spacers to raise the float so that the pump doesn't trigger as often and pumps more when it is on (this will extend the life of the pump).- He rotated how the pumps sit in the pit and made sure the pumps fit snug, so that the knock from the check valve closing isn't as loud.- Raising the pumps with the tile has also stopped the slurping sound for both the main and backup pumps, so even the backup pump works better now!Thank you so much Garrett for taking the time and resolving every concern I had! I'm a really picky customer, but it's extremely important to me because if this system fails, the entire basement unit will flood and be ruined, causing 10's of thousands in damages.I can now go on holidays and not be afraid of coming home to a flooded unit. Thanks again Garrett, you did a world class job!!
Response from the owner: Hi Tony! We appreciate the review and are glad we could be of service!
Great service, prompt, quick, polite. Appreciated getting same day appointment. Thanks Gordon!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Justin L. was the technician that came out first thing this morning to remediate an issue where the water softener beads had clogged the house lines. He was extremely friendly, and very efficient. I would most definitely recommend him by name to anyone that utilizes Hy-Pro Plumbing.Thanks Again Justin L.!
Response from the owner: Thank you for taking the time to share your review with us!
Their dispatch answered my questions and was able to fit me in the very next day for a non-emergency call. Shout out to Chris C the technician that visited us for the repairs. Did not pressure us to sell the repairs, answered all my questions and readily provided an estimate and was able to do repairs right away. Extremely satisfied with the work.
Response from the owner: Thank you for the review! We appreciate your feedback Eric.
Brandon Pye is really good and awesome plumber I am happy with his service
Response from the owner: Thank you so much for your 5 Star review Linda!
Excellent work by Sheldon, he was very knowledgeable and knew exactly what needed to be done. He was polite and patiently explained the issue and remedy to us.Nice customer service too by Hy-Pro plumbing, need to appreciate their follow up calls
Response from the owner: Thank you for taking the time to share your review with us!
Hy-Pro was able to get a plumber out to our place right away, helping prevent further issues and potential water damage. Thanks Gordon for fixing our bathtub leak.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Kurtis was prompt, courteous, pleasant and gave a detailed description of the job being done-so there were no surprises. Great professional service.
Response from the owner: Thank you so much for your 5 Star review Cheryl!
Gordon, was very helpful! I will use Hy-pro for further plumbing needs!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Very knowledgeable and informative person. Nice clean and professional service.would definitely recommend Kurtis Loewig. Thank you Al & Susan .
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
We highly recommend Jermaine B. We had an emergency drain issue. When he arrived he was faced with obstacle after obstacle which he calmly problem solved to determine the cause of our issue. He was courteous and careful throughout the process. A great ambassador for Hy-Pro!
Response from the owner: Thank you for taking the time to share your review with us!
Jermaine came and helped us when we had a clogged sink and did a very good job. Very personable and easy to get along with. Knowledgable and able to answer our questions. Would use him again if needed!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Jermaine B. Was there on time ready to go. Excellent customer service. Very friendly. Very knowledgeable. Got the job done effectively and efficiently. Thank you!!
Response from the owner: We appreciate your feedback. Thank you for the review!
I highly recommend Hy-Pro. The customer service we received from Dan was second to none and he exceeded our expectations. From the moment he entered our house, after first asking politely if he could enter, Dan impressed me with his professionalism. He obviously had our best interest in mind and I will not hesitate to use Hy-Pro again.
Response from the owner: We appreciate your feedback. Thank you for the review!
Sheldon was very professional and organized. We will finally be able to finalize our dishwasher installation! Thank you, Sheldon.
Response from the owner: Thank you so much for your 5 Star review Michael!
The team from Hypro has just completed a major Kitec to Pex find, remove and replace project in our Oakville home. Literally every hot and cold water pipe in the house.From the very first day when we found our first minor drip leak, to the quoting and payment process, to the very last day of work (literally last night) - every single person we dealt with was friendly, kind, incredibly professional, knowledgeable, courteous, and willing to explain every step of the way.From the first very pleasant dispatcher we spoke with (sorry I can’t remember her name) to Jermaine, who first came to manage the immediate leak in record time, got us on the phone with head office to get quotes for the major job, and stayed with us until we were content that this was the right choice - and was one of the nicest people we’ve ever met!To the piping remediation team led by Garret R. including Ryan and Bipan - who were in our home for 4 days. Nothing but class, integrity, care for our home and commitment to doing the job with precision, accuracy, and the safety and comfort of our family in mind. They even cleaned up each night - literally on hands and knees wiping any tracks or debris. Garret was really a great team leader from what we could tell and he was very generous with his time to make sure we were informed and comfortable every step of the way.I don’t want to forget Shawn in the head office who quoted and coordinated the job. Never pushy, very willing to be flexible, even chatted with us on weekends. He made it an easier decision (5-figure job), and was accommodating to our requests mid-project. We’re very impressed and grateful.We’ve had a lot of work done in our house over the years. Without fail, one of the most pleasant and smooth experiences we’ve ever had with any tradespeople. Strongly recommend to anyone needing plumbing or related services, and especially Kitec removal.
Response from the owner: Thank you so much for your 5 Star review Yasser!
Called Hy-Pro on Wed. to replace water shut off tap at the metre. Connor came the next day and gave us an estimate to replace shut off and replace our old leaking toilet. Arranged for region water shutoff at the road and came today Monday Feb.5 to do the work. Work is now complete and Connor was very professional .Cleaned up after himself, took all garbage away and we would highly recommend him. We will have him back for future work. Thanks again Connor. Customer service was also excellent and had a fast response when we called.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Masharo came straight away to help us with a flood. He worked with the city worker to coordinate shutting off water, then did the repair quickly so we could turn everything back on again. Great work- thank you!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Masharo was very kind and efficient! Great service.
Response from the owner: Thank you for the review! We appreciate your feedback Alex.
We were extremely pleased with the job Gordon Hall did for us through Hy-pro. He was friendly, knowledgeable and very efficient. He quickly found and repaired our busted pipe. We would definitely use this company again.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
My sump pump gave up last month, which I discovered when the motor was shutting on/off in rapid succession, finally resulting in a distinct odour of burnt rubber. Having had no previous experience with a local plumber, I literally called the first place that popped up in my Google search: Hy Pro.From the initial phone call to schedule a visit, to the polite, knowledgeable technician (Connor) who came out same day(!) to assess, quote and then replace my pump, I was so pleased and impressed. I'd definitely use them in future and will confidently recommend their services to others.
Response from the owner: Thanks for the positive review Jen!
Our tub was leaking at our faucet and I called Hy-Pro and they sent Kurtis over to take care of it. He explained everything clearly and was able to repair even though it was an old. Will definitely be reaching out again! ☺️
Response from the owner: Thank you so much for your 5 Star review Susan!
-The jobs that were done for me and my husband was done 110%-The men that came to the house were very pleasant and respectful-The clean up after the job was 100% well done-The next time we need anything done we would definitely would like to have Jack and Moe come back to us and do the jobs required to be done. 🙂
Response from the owner: Thank you for the review! We appreciate your feedback Kathy.
Daniel was great. Fixed our leaking fridge. Got the job done professionally and quickly. Thanks.
Response from the owner: Thanks for the positive review Chris!
very knowledgeable and respectful
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
They Did The Best They Could For Me.
Response from the owner: Thanks for the positive review Dean!
We had quite a few fixtures and upgrades to have installed, so Dan and Andrew were with us most of the day. They were friendly, courteous, focussed and highly efficient. We can't speak highly enough. Great guys and a delight to have working in our home. Work was completed entirely to our satisfaction. We have used Hy-Pro before and we will certainly use them again.
Response from the owner: Thanks for the positive review Chris!
Daniel installed a new sump pump for us. He was professional, efficient and answered all of our questions. We would recommend Daniel for your plumbing needs.
Response from the owner: Thanks for the positive review Kevin!
Fast and friendly. Thanks.
Response from the owner: We are so glad to hear it! Thank you for your review!
Thank You too Gordon Hall for Fixing My Bathroom Tub Drain that has had a clog for the passed month. It is now Working like it should now. Thanks HY-PRO Plumbing for Your Services
Response from the owner: Hi!We appreciate the review and are glad we could be of service!
Very friendly and knowledgeable. So quick and clean.
Response from the owner: Hi Ashley!We are so glad to hear it! Thank you for your review!
Friendly efficient service. Work was completed as requested.
Response from the owner: Hi Lisa!Thank you so much for taking the time to leave us a positive rating.
Great service! Exceptional work by the install team. Highly recommend.Called in the morning and new sump pump instead by 3 pm.
Response from the owner: Hi Kevin!Thank you so much for taking the time to leave us a positive rating.
Drain cleaned perfectly.He replied quickly to my enquiry, arrived promptly, was quick, clean and tidy doing the work and kept me fully informed throughout. He's an absolutely lovely gentleman - friendly, thoughtful, kind, professional, and did a perfect job.
Response from the owner: Hi Bhanu!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Masharo Campbell had shown up on time and Cleaned my clogged drain perfectly understanding and addressing the problem. He used right equipment and he is professional.. while two other guys utterly failed doing this job this guy had help us out. Thanks and keep up the good work .
Response from the owner: Hi Naveen!We appreciate the review and are glad we could be of service!
Nice work and great job by the plumber cleared the masharo Campbell .
Response from the owner: Hi Bhanu!Thank you so much for taking the time to leave us a positive rating.
Masharo Campbell had shown up time and done an excellent job
Response from the owner: Hi Suhasini!We appreciate the review and are glad we could be of service!
Masharo was amazing. He explained the process thoroughly and did the work quickly. Love! Will definitely use Hy-pro again.
Response from the owner: Hi Cameron!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
They came when they said they would come. Assessed the problem quickly. Provided upfront pricing estimates. Fixed our problem quickly. Honestly don't know how the service could have been better.
Response from the owner: Hi!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
We just had Service done by Justin Lee and we are very pleased with both the work and Justin.Very outgoing and helpful. Explained all the possible scenarios.Answered all our questions.Showed what we should do ongoing.Highly recommend Justin and Hi Pro.
Response from the owner: Hi Jim!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
The guys were extremely helpful. Walked us through the issues, laid out our options clearly, and did very good work.
Response from the owner: Hi Sean!Thank you so much for taking the time to leave us a positive rating.
We were having some issues with our sump pump and had Hy-Pro come out to look for drain clogs as well as inspect the actual pump itself. They were very helpful and courteous and did a full inspection of everything, even fixing some of the weeping tile that was in the culvert that had detached from the discharge pipe. Not only was there no charge for the inspection there was no attempt at an upsell on products or services that we didn't need. I was very impressed with them and they will be our go to for any future issues that we have. Thank you again for helping us out!
Response from the owner: Hi Logrus!We appreciate the review and are glad we could be of service!
I had problem with my kitchen sink drain. The Tech explained what were my best options to resolve my issue.i was given a quote before any work was performed. My issued was resolved, in good time. Thank you to Sheldon Lesperance for your great work.
Response from the owner: Hi Garry!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
The plumber, Massaro C, was polite and considerate of our home. Work was completed very fast and efficiently. Extremely happy with work.
Response from the owner: Hi Brenda!Thank you so much for taking the time to leave us a positive rating!
Jermaine ,was very personable, and professional. He investigated, and found the issue. He took the time and explained the problem, and the actions to fix it. He was very knowledgeable, and did not rush through the process. Would definitely recommend Jermaine for any plumbing issues you might have.
Response from the owner: Hi Jeff!We appreciate the review and are glad we could be of service!
Sheldon was awesome. Very professional, knowledgeable, and extremely helpful. Thank you Sheldon!
Response from the owner: Hi Ryan!Thanks for your 5-star review!
Dwayne and Gerald were very friendly, knowledgeable and fixed us right up. Would highly recommend these two gentlemen
Response from the owner: Hi Debbie!Thank you so much for taking the time to leave us a positive rating!
excellent service. I recommend Sheldon
Response from the owner: Hi Daniel!Thank you so much for taking the time to leave us a positive rating.
Amazing and quick service! Lucas was very helpful, personable and knowledgeable! Highly recommended! Thank you!!
Response from the owner: Hi Natasha, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Eric did a wonderful job! He was courteous, kind, and extremely helpful. We would highly recommend Eric and Hy-Pro. Thanks Eric
Response from the owner: Hi Kt, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Eric N and Connor did a fantastic job
Response from the owner: Hi Deb, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Masharo was pretty quick and good we had a leaking pipe fixed it quick
Response from the owner: Hi John, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Masharo did a great job, in fixing the leak on our house, he knows what he was doing, his very professional thank you
Response from the owner: Hi Ma., thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
I had the absolute pleasure of speaking with Janice H yesterday to book a service technician out to my place of work and she was extremely kind and professional in booking that and making sure I was well taken care of. I then had to call today to cancel the appointment as we found somebody else. I spoke with Ashley this evening to cancel and she too was extremely kind and professional and passed along the message to hear that she and Janice H were great and that I would call them if I personally have any issues at home. I also just wanted to make it known on here. So I may not have had any actual work done, but based on speaking with those two ladies, I can only imagine the rest of the team. Thanks again ladies. (:
Response from the owner: Hi Dot, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Called Hy-Pro for a major drainage problem. Eric N. & Connor arrived on time. Eric immediately recognized the problem, recommended a solution and gave us 3 options. They completed the work quickly and cleaned up afterward. Eric was very helpful, knowledgeable and answered all our questions. We highly recommend Eric & Connor and will request them again.
Response from the owner: Hi Judy, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Sheldon was very professional polite neat and tidy. Great job. Will use them again if necessary
Response from the owner: Hi Cindy, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Hy-Pro made the process very easy by dispatching a technician the same day I called.Sheldon did a great job of checking thoroughly through our property for leaks and promptly identified the source of the leak that was driving our utility costs up. He provided several different quotes to ensure my family found the right one we could accommodate within our budget. He was very patient in answering my questions and even helped me carry a delivery package in. Thank you so much Sheldon for coming around and helping us out!
Response from the owner: Hi Anne, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
I tried any plumbing service for the first time but their guy- Gordan helped me understand everything and was very honest about everything and I am so thankful about it.
Response from the owner: Hi Ekta, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
unclogged a stubborn drain using 2 sorts of snakes and vacuum
Response from the owner: Hi Alex, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Caleb was great. Prompt and on time, professional, knowledgeable about plumbing and quick to find our issue. Extremely knowledgeable about the issues we are experiencing and able to provide guidance on how to avoid these issues in future. He was able to bring his manager onto the phone immediately to discuss our options to remediate the problem and we are happy with this service.
Response from the owner: Hi Bryn, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Eric Nigh is best man you would go for you plumbing issues. Highly recommend! Patient and professional and diligent on tasks!
Response from the owner: Hi Jing, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Eric N fixed an issue with my tub drain plumbing left over from previous owners. Eric arrived quickly and had the problem diagnosed in minutes. He walked me through the options for the solution step by step explaining the costs for each. He didn't jump right to the most expensive solution which I really appreciated. He answered all my questions and even assessed my sump pump and water shutoff while he was there. Time of arrival to job completion was under an hour. I would definitely use them again - great job.
Response from the owner: Hi Heather, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Eric.N was very professional and his drain cleaning service was fantastic. The pipe in my kitchen was clogged because of heavy grease. Eric showed up on time, explained the issue clearly and provided helpful tips. Finally, the water drains correctly! I will definitely call him for drain cleaning service again.
Response from the owner: Hi Xy, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Dan and Connor were very professional. Great communication in regards to arrival times and what my options were. I would use this service again. Thanks Dan and Connor.
Response from the owner: Hi Jeff, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
I’m very impressed with the job the two teams done thanks you Eric and his team and for the others team of Conner and his team members. The work they did was amazing I gave them a 5 star rating if I could of gave them 6 stars if I could the work they done,surpassed what I was imagining they were doing. Thanks to everyone that helped make me smile and I forgot to mention Shawn/Shaun from his work too
Response from the owner: Hi Steve, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
I had service technician Massimo . He was quick to respond and fixed our issue promptly as well as reviewing what could be done to prevent the issue from returning. He was friendly and professional. Will not hesitate to use these guys again . Thanks
Response from the owner: Hi Ryan, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Quick, responsive, and professional. He diagnosed the root problem and fixed it! Thank you!
Response from the owner: Hi Andrew, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Alejandro did an amazing job. He was very knowledgeable person. Keep up the great work!
Response from the owner: Hi N, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Massimo is an absolute chad. Knowledgeable and professional. True man amongst men 💪
Response from the owner: Hi Logan, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Eric was very professional and explained the problem and provided resolution options. The work was performed in a timely manner and the process of payment was easy. My initial service window was not achieved but the office did connect directly. The back office could have been more proactive in this update but remedied it for the rescheduled to same day visit. I have taped their business card to the underside of the sink. Hopefully no future issues, but if so I’ll call on them again! Cost proposition seemed fair.
Response from the owner: Hi Greg, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Had an excellent service from Brian today. Arrived and gave me quotes to replace and relocate my reverse osmosis system.
Response from the owner: Hi Gurjeet, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Massimo arrived on time, thoroughly explained everything and did a great job.
Response from the owner: Hi Steve, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Eric was great! Showed up quickly and got us sorted. Professional, and fast. Would highly recommend!
Response from the owner: Hi Aaron, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
We had a minor emergency on a Sunday, that resulted in a leak in the ceiling from a ice maker line removal for a frig. replacement. It was nice to actually talk to a person from Hy-Pro and while the promised time was overdue, she did call back to confirm we were still on the list. When technician arrived he quickly accessed the problem did the repairs, at a cost that was reasonable, especially for a Sunday call, and he was very friendly, and knowledgeable. Masharo Campbell was excellent and we would highly recommend him and his company for any plumbing problems.
Response from the owner: Hi Keith, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric Nigh is very professional and know what he's doing. Thank you so much,
Response from the owner: Hi Edgar, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Masharo Campbell provided excellent and timely service
Response from the owner: Hi Helga, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
I needed a technician to repair a toilet that was "phantom flushing". Although not an emergency repair, the receptionist at Hy-Pro booked an appointment for me for the day after my call. She kept me informed as to when to expect the technicians to arrive and let me know that there might be a delay. However, Justin L and Brian A arrived at the originally agreed-upon time and quickly diagnosed the problem (a manufacturer's defect in the new flapper we had installed to correct the same problem a couple of months ago). They installed a new flapper in no time, and the problem was solved. Both Justin and Brian were friendly, professional, and courteous. I highly recommend these 2 technicians and the company to those who need good work done.
Response from the owner: Hi Gerri, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Masharo provide excellent service. Was informative of issue and cost. Performed corrective action to my satisfaction. Would use again.
Response from the owner: Hi Paul, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Great service from Masharo, would give him 10 stars if I could! Knew what he was doing and gave us great service at a very affordable price. Would recommend HyPro to anyone that needs plumbing help.
Response from the owner: Hi Risen, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
I called Hy-Pro to arrange the replacement of an old, leaky toilet and was pleasantly surprised to get a same day appointment. The assigned time was between 2 and 5 pm, but I received a call around 4pm apologizing that the technician was running late but would arrive as soon as he could. Hey, I understand that this sort of thing happens and appreciated the update.Masharo arrived shortly after 5 pm, quickly assessed the job and presented an estimate. Once I accepted, he efficiently completed the replacement in short order. He also did a great job of cleaning up when he finished. Thanks very much Masharo.I highly recommend Hy-Pro Plumbing.
Response from the owner: Hi Don, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Kevin and Eric were very professional and kind when coming to tend to an issue in our basement. Their quote was reasonable and they had a very quick turn around time from diagnosing the issue to fixing the problem.They had excellent customer service, and the dispatch team was professional and kind. There were a couple of delays from my original appointment time but they made me a high priority the next day, and it showed.
Response from the owner: Hi Sarah, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
We had Eric McQueen visit our home to come fix our dishwasher and drain problems and we are very happy with the job. It was quick and efficient service and we are happy for the weekend rescue!
Response from the owner: Hi Joe, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
I want to thank Lucas for his professionalism as he was in her house on-time and was a thorough gentleman. He assessed the problem, determined the root cause and is a gem of a person.God Bless You, Lucas. Thank you for being humble, keep smiling always 🙂
Response from the owner: Hi Ashish, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Sheldon.L did an excellent job on diagnostic the issue and was very professional. I would recommend them for your plumbing needs.
Response from the owner: Hi Gary, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
I hired Hy-Pro plumbing to fix my kitchen and bathroom sink. Masharo was very professional efficient and did a great job in fixing the problem. I would recommend him for your plumbing needs.
Response from the owner: Hi Carlo, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Called them up in the morning and got an appointment for later that day. The plumber ended up coming a little late but got the estimate complete and he went out to buy needed parts. Promptly came back to do the job the next day, happy with the work completed
Response from the owner: Hi Cameron, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Eric and the crew were by my house within a couple hours of my call to fix a basement leak. They were quick and efficient. Very thankful for the quick fix. Thanks fellas.
Response from the owner: Hi Cory, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Quick service and very knowledgeable. Will definitely use again.
Response from the owner: Hi Steve, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Massaro CDid an excellent job. Courteous. Took the time to make sure everything was 100%.
Response from the owner: Hi Samuel, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Masharo was very knowledgeable and professional and was able to identify the problem and give us options on how to go about fixing it! Thank you!
Response from the owner: Hi Melisha, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Eric N was professional and gave us lots of options. Will use again, thanks
Response from the owner: Hi Colin, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Masharo C is the technician that came out to assess and fix a pipe that had backed up and burst. Was extremely professional and quick to identify the issue and fix it right away. I would recommend this company to anyone who needs plumbing or drain help and will use again in the future myself
Response from the owner: Hi Tammy, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Masharo Campbell, great technician and very friendly. He got the job done quick and correctly. I highly recommend them!
Response from the owner: Hi Karen, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Masharo C was the most professional, kind technician to work with, he found the route of the problem and got it fixed in no time. Went above and beyond to make sure the job was completed correctly. Would definitely recommend to others and use again in the future!
Response from the owner: Hi Tamara, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Jermaine was professional, kind and courteous. Would definitely recommend.
Response from the owner: Hi Domenic, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Jerome was very polite and professional. Fixed the issue right away.
Response from the owner: Hi Abbas, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Great customer service. Quick response. Masharo did a great job changing the main shut off valve.
Response from the owner: Hi Wayne, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Masharo was very quick and professional. Iwould use this company again
Response from the owner: Hi Maurice, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Great service from Justin L! Highly recommend the professionalism and attention to detail. Thank you for your service and help.
Response from the owner: Hi Ariestides, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Eric N was great! Fixed the leak in my basement and made all of my leaky shower worries disappear. I would 100% recommend this company
Response from the owner: Hi Shannon, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Gerald Rennie was excellent
Response from the owner: Hi Peter, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Great !! Quick and fast response - realistic estimate and speedy repair !
Response from the owner: Hi Michael, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Polite, efficient, personable and capable.
Response from the owner: Hi Alayne, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Good job, and thanks again Justin for the quality of your job
Response from the owner: Hi Bruce, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Daniel was wonderful! Job was done really well. I really appreciated his time at the end when he aligned all the taps for me. Thank You!
Response from the owner: Hi Mariya, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric N was very helpful and took the time to explain the issue and outline my options. I thought that the price was very reasonable and will definitely use his services if required in the future.
Response from the owner: Hi John, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Great in-depth assessment of issues with our old home. Eric N was very knowledgeable and polite.
Response from the owner: Hi Connor, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Great people!
Response from the owner: Hi Jeannine, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Masharo was great! Found the problem and worked efficiently to get the job done.Also got my little guy interested in the plumbing trade.
Response from the owner: Hi Jeff, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Daniel showed up at the appointed time.He went over all the details of what was going to be done along with estimates. He was very courteous and asked all questions I raised. He worked right through until after 6pm to ensure everything was done as requested.
Response from the owner: Hi Don, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Eric McQueen came out on Canada Day and provided amazing service. Would definitely use again.
Response from the owner: Hi Justin, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
We had an issue with our sump pump late at night. The website had a live agent who was able to respond as quick as you typed. I called their number early in the morning. The Customer Service agent was very pleasant and asked if I needed anyone right away or wait until the office opened at 7:30 am. She also advised that an experienced plumber with a fully loaded truck will be able to perform a free diagnosis and offer a no obligation quote. The dispatcher called to inform me as to when to expect the plumber. Eric was the Plumber who was assigned to me. He was able to determine the cause of the issue very quickly. He was very professional and courteous and offered me 3 options including one with backup and pump. He installed the primary pump and the check valve and will be returning to install the secondary pump, the battery backup as well as remote monitoring capabilities. I am waiting to hear back from the company once they have the remaining items in stock to schedule the work. Will update review after completion of the remaining installation.
Response from the owner: Hi Dhaksh, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Eric N was very helpful!
Response from the owner: Hi Cathy, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Eric was prompt,efficient and very personable. We were very pleased with the service and would definitely call again.
Response from the owner: Hi Susan, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Masharo came out and replaced the cartridge in our shower that has been an issue for us before. He was thorough, professional and passed on some good advice.The only issue I had was with scheduling the appointment, the woman on the phone didn't mention it was an after hours call service I had reached I thought it was the actual business. She scheduled for the next day 9-12 noon. Wasn't till that morning we got up early and the call from the office around 8:30am said that service starts at 10am Sunday and there's a $69 call out charge because it was called in after hours which wasn't told to me by the first woman. As a repeat customer I felt a bit disappointed at the additional cost but kept the appointment which didn't get started till around 12:30pm. Some training outside of business hours needs to be addressed. Thanks.
Response from the owner: Hi Sandra, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
A very pleasant experience, Justin was always in contact with us about his arrival time. Came in and did what was asked of him. Professional, clean.Would ask if we needed anything else done. Justin made sure the job was done right and to our satisfaction.Started clean ,ended clean.We will definitely use your services again, and recommend to neighbour's and friends.
Response from the owner: Hi Jason, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Eric N. was very professional and helpful in fixing the shower leak quickly and expertly. We will definitely call him again to help with any plumbing related issues.
Response from the owner: Hi Helen, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Gerald was very knowledgeable
Response from the owner: Hi Heidi, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Hy-pro has been our go to for any plumbing needs for close to 20 years. Great customer service from the pleasant agent who took the work order, the dispatcher who called to inform me as to when to expect the plumber and of course from their service technician Owen who was prompt, knowledgeable, efficient and courteous. Highly recommend!
Response from the owner: Hi Chantal, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
I called to have someone come out and fix a leaky sink which sits above the counter. They told me someone would contact me between 12-3 once they had a more definitive time which they did. The technician (Joseph K) came out, diagnosed problem and gave me a quote. I had him do the work which was done exactly as he told me it would and fixed my problem. He left the work area spotless which I was very happy with. He proceeded to give me a receipt by email after receipt of payment. I would absolutely recommend him and the company to anyone wanting quality work.Sincerely,Paul
Response from the owner: Hi Paul, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Eric N installed a new clean out at the base of my stack, now we have access to the sewer which we didn't before! Thanks!!
Response from the owner: Hi Helga, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
We needed an emergency call at 9pm at night. Hy-Pro were the only ones who were able to come in the same night. The technician's name was Eric. He was very helpful and professional.
Response from the owner: Hi Fernando, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Masharo completed the service. He was very professional, polite and efficient. He explained the issue, showed the difference in the performance of the part and explained the impact. Recommended for future service. Appointment was scheduled and attended the same day as called.
Response from the owner: Hi Greg, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Oven.D from hy pro did a great job with unclogging my kitchen sink. Meanwhile Caleb was another technician who explained to me about the various options they have for cleaning your drain pipes. Overall happy with their service and was very professional.
Response from the owner: Hi Vinz, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Very happy with the service provided today from Eric N, Eric was very professional, respectful and answered all the questions that I had. I would use this company again for sure.
Response from the owner: Hi Sarah, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Eric N was great, very honest!
Response from the owner: Hi Nicole, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Eric. N, was very helpful through unclogging the toilet that was dealing with tree roots. He identified the problem and unclogged the toilet.
Response from the owner: Hi Olivia, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric N was great!
Response from the owner: Hi Olivia, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Caleb was very informative and professional. Great to work with.Thank you 👍
Response from the owner: Hi Dianne, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Eric N did an excellent job.
Response from the owner: Hi Danny, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
It’s was an urgent repair. They sent the pro Masharo who is so nice and patient. He came finished the job professionally and helped to get the proper hoses. I would highly recommend their service.
Response from the owner: Hi Lily, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
HY-Pro was able to offer several upcoming dates and appointment times to fit around my busy schedule. Dan was very knowledgeable, friendly, and accommodating, and was able to get the job done same-day which I was not expecting. It was hard work and he did a great job, leaving the area spotless.
Response from the owner: Hi Chloe, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Unplugged plumbing kitchen sink
Response from the owner: Hi Jason, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Navjot was very professional and did a fantastic job for us!
Response from the owner: Hi Mandy, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
We had a flood in the laundry room and Jermaine was amazing. He was very patient with my questions and explained all of the options of fixing the hot water tank issue. Would definitely recommend the company and definitely Jermaine.
Response from the owner: Hi Meilani, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Great company. They were very responsive, came out the same day and fixed a major plumbing issue for me in my basement. Daniel was an awesome plumber, offered a fair price and cleaned up everything. I would highly recommend this company
Response from the owner: Hi Daniel, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
The company was responsive and set up a convenient appointment. Dan was professional and competent and diagnosed the problem and made the necessary repairs. We received a quote before he started the work and he guaranteed the work for 30 days. He cleaned up well after he completed the work. We are very pleased with the service! Thanks, Dan!
Response from the owner: Hi Patti, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Fast, efficient service and reasonably pricedWould highly recommend
Response from the owner: Hi Ken, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Joseph did a great job replacing our faucet. I would recommend Hy pro for any plumbing service
Response from the owner: Hi Edowaye, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Matt was super helpful, professional and had an excellent knowledge of the situation. He took care of the job efficiently and effectively. Extremely satisfied with the work.
Response from the owner: Hi Gagi, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
very attentive and explained the process of repair clearly. gave me all my options and sent the estimates right away. awesome plumber and gentleman
Response from the owner: Hi Kang, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Dan did an excellent job for us!
Response from the owner: Hi Donna, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Joseph.K was great. Super friendly, showed up on time, explained the issue and got it resolved within a couple hours.
Response from the owner: Hi James, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Excellent work done today by Daniel Ciornei. Very satisfied.Daniel arrived on time, cleaned the drain and left my kitchen very clean.Thanks.
Response from the owner: Hi Bb, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
It was a wonderful experience. Good job guys. 👏 l am very appreciative of your service. Keep it up Daniel.
Response from the owner: Hi Juliet, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Connor arrived on time. He was very friendly and explained everything he was going to do. The workmanship was great and he solved out drainage problem perfectly.I highly recommend using this service for your plumbing needs.
Response from the owner: Hi Craig, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Excellent service. Very professional. Job was done efficiently and quickly.
Response from the owner: Hi Gerry, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Owen Dieterich arrived on time and did a great job on our clogged drain pipes in the basement. He was very thorough and courteous in his work. We won't hesitate to call Hy-Pro for all our plumbing services.
Masharo Campbell did a fantastic job!!!very highly recommended.
Response from the owner: Hi Eric, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
We had a valve replacement service with Jermaine B. He is a thorough professional, very polite and knowledgeable. We had our drywall limiting access to the valve which had to be replaced. Jermaine was able to replace it efficiently with minimum damage to the drywall. I would highly recommend him to anyone looking for plumbing services. Thank you Jermaine for the excellent experience. We really appreciate it.
Response from the owner: Hi Anuj, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric N. was great, did an amazing job, quick and thorough
I had a busted water line Nick arrived on time and found the issue.he was very polite and took the time to do the job wright he also made sure all the water in the house was working before he left I take care of ten homes and will be using this company for all my plumbing issues from know on.
Response from the owner: Hi George, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Eric Mcqueen did an aweome job day before Christmas hip hip hurray thank you Eric
Response from the owner: Hi Ann, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Jermaine was amazing...he did a great job and went over and above. He was so friendly, professional and he did an amazing job. I would recommend Jermaine to anyone ... he was awesome.
Response from the owner: Hi Stephanie, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
I called the office expecting to make an appointment the following week and was pleasantly surprised to be offered same-day service. I was unavailble that day, so they sent Amir out the next day I was available at time that worked best for me. The service and appointment booking experience was fast and efficient. Amir was fast, and extremely knowledgeable. He made valuable recommendations and we value his opinion. He answered all of my questions. He also went the extra mile to ensure that everything was in good working order under the sink. He worked very quickly and efficiently. As a customer, it means a lot to me when contractors clean up after their work, and Amir was also very neat and left nothing for us to clean or pick up when he was done - Thanks Amir and Hy Pro! Update: Dec 2022: Had a minor leak under the kitchen sink. I called at 8:30, had someone here by 9:00(this time it was Massimo G.), and the problem resolved befor 10:00am. The price was very fair as well. That's two incredible services. I will not be calling anyone else for plumbing needs.
Response from the owner: Hello Jenn. Thank you for sharing your experience with Hy-Pro Plumbing & Drain Cleaning of London and your technician Amir. We are glad to hear that you found our booking experience fast and efficient and Amir's service fast and knowledgeable. Our technicians are always happy to provide advice and tips to help prolong your plumbing system. Thanks again for your kind words and for choosing us! Have an incredible week Jenn!
I was very impressed with this company.Navjot did an excellent job and took the time explaining to me the process from beginning to end,He was very pleasant and knowledgeable and did a great job of cleaning up.I would definitely recommend.Thank you.
Response from the owner: Hi Nancy, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Service was courteous, helpful, honourable and informative. Gets my recommendation.
Response from the owner: Hi Scott, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Navjot showed but in the tinfram promised, identird the problem and worked fir quite some time to resolve I, while keeping up-to-date with progress and our options. Quick response and fair value for the time put in. Would definitely recommend.
Response from the owner: Hi Rosanne, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Massaro.C. he was fantastic and done his job on time.
Response from the owner: Hi Sunil, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Eric was knowledgeable, polite and thorough in his work. He was very polite.
Response from the owner: Hi Meg, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Hy-Pro Plumbing did a great job in our facility. Friendly guys ( Joseph K) great work, and reasonably priced. Highly recommend.
Response from the owner: Hi Karen, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
I had a toilet leak and Daniel fixed the problem.He was excellent!
Response from the owner: Hi Verna, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Jermaine B, was one of the most professional, polite and thorough plumbers I have hired in years. He was systematic, explained what he was doing and cleaned up. He took the time to explain his fees and costs associated to our repairs. I will be requesting him again.
Response from the owner: Hi Darrell, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Fast and good service. Owen is polite and professional at his job. My kitchen sink is no longer clogged. Thank you
Response from the owner: Hi Mengly, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Fast ,clean and very professional. Navjot was awesome!
Response from the owner: Hi Rowel, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Gordon was extremely helpful, and knowledgeable with regards to next steps and preventive measures.
Response from the owner: Hi Nicole, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Joseph knight is a super professional tech with an extensive knowledge . What I like most is he is an creative who find the best solution in troubleshooting and save your money .
Response from the owner: Hi Hossein, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Fantastic and professional service provided by Justin.
Response from the owner: Hi Natasha, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
I had a second time service from HY-Pro Plumbing & Drain Co.At his time, Joseph re-installed my kitchen water faucet, and he was a friendly competent plumber.I am happy that I called HY-Pro Plumbing & Drain Co. for the second time.Thank you very much again for your services!!
Response from the owner: Hi Clara, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Great experience. I had a leak from my toilet and Michael was available to come out that evening, he arrived just when he said and had it fixed in no time.
Response from the owner: Hi Graham, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Very nice guy, very efficient worker
Response from the owner: Hi Julia, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
We had sewage water back up in the basement bathroom and Navjot Lumb was our saviour. He was very professional, came on time, explained and showed us the cause of the the issue and had it fixed. Thank you again.
Response from the owner: Hi Vicky, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Professional and courteous experience. Knowledge advisor. The person on the phone accomodated my time request.
Response from the owner: Hi Aman, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Very professional and polite, was in and out quickly
Response from the owner: Hi Jack, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Masharo did an amazing job. Thank you so much
Response from the owner: Hi Dan, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Needed emergency service on a Sunday morning. Called at 11AM, service tech was there by 1PM, problem completely resolved by 3PM. Responsive, punctual, professional and very clearly explained the problem to us and how we could avoid it in the future. Price was VERY reasonable. Fantastic service and highly recommend.
Response from the owner: Hi Jefferson, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Called on a long weekend, and they were able to sent someone out in 2hrs. Navjot was professional, offered valuable recommendation and able to resolved the issue promptly.
Response from the owner: Hi David, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Personable and extremely friendly, we have Michael C as our repairman, highly recommended.
Response from the owner: Hi Jonathan, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
ReynaldoV was very friendly and professional when he came to replace seized water valves. He answered some additional questions I had about the pipes, and put me at ease about my mini plumbing emergency. As someone who lives alone I appreciate the friendliness of professionals who come into my home. I felt comfortable and rec'd quality workmanship.Highly recommend ReynaldoV!
Response from the owner: Hello Shannon Mahoney, thank you for taking the time to rate your experience with our team. We’re delighted to see you’re happy with the service. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning. All the best!
I really recommend Hy -Pro services. They are friendly and really professional. Was on time, and Joseph did everything he could do to fix my shower plumbing problem. Joseph K. Thank you for your hard work.
Response from the owner: Hi Mafaldacrehv, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Joseph Knight was professional and punctual. Well done job !
Response from the owner: Hi Laurie Ogilvie, thank you for taking the time to rate your experience with our team. We’re glad to see you enjoyed the service. Thanks again for choosing us! Have a great rest of your day.
Gerald was professional straight forward and a great teacher on how to maintain what he has fixed. Thank you for your help
Response from the owner: Hi Fabio, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Service tech Gerald was great,laid out what likely problem was and what the best solution would be.Also advised me on future issues that may have to be addressed.Happy with work that was done.
Response from the owner: Hi Brad, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Michael C. Was courteous and knowledgeable. He did a great job!Dr. K.
Response from the owner: Hi Andreas, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Justin Lee responded very quickly to our request to understanding why our shower was only providing extremely hot water. Justin quickly determined our Riobel temperature cartridge was defective. He did a search of suppliers and found the cartridge number and was able to install the replacement in a manner of minutes.Justin is very professional and highly customer focused
Response from the owner: Thank you for the five-star rating, Robert dido! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Navjot Lumb was very helpful, he explained our options and the pros and cons and made recommendations. He worked through his lunch and stayed till everything was in good working order! Great job would recommend him!
Response from the owner: Hello Judy, thank you for sharing your experience with Hy-Pro Plumbing & Drain Cleaning of London ON. We’re glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Gerald was awesome! explained all the options and what he recommended. He was very professional and empathic toward my situation. He explained in detail everything he was going to do. He even cleaned up a bunch of the sewage in my basement. I couldn't ask for a better service tec
Response from the owner: Hello Chris, thank you so much for taking the time to write this five-star review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Masharo did a really good job fixing our pipe. Great work would recommend again
Response from the owner: Hello Nav, thank you for sharing your experience with Hy-Pro Plumbing And Drain Cleaning OF Hamilton & Dundas. We’re glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Gerald was very responsive and patient and spelled out the options very well!
Response from the owner: Thank you for the five-star rating, Robin Newstead! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Gerald was very efficient and professional
Response from the owner: Thank you for your five-star review, Nancy. We’re glad to hear that you enjoyed your experience with Hy-Pro Plumbing & Drain Cleaning of London ON. Thanks again for choosing us and have a great day!
Gerald was very professional and helpful. Will definitely use him again in the future.
Response from the owner: Hello Jeff, thank you for your review and for choosing Hy-Pro Plumbing & Drain Cleaning of London ON as your local plumbing company. We appreciate the support. Have a great rest of your week!
Gerald and Edwards were very professional in the execution of the work I requested. The were also patient in explaining what needed to be done to replace the cartridge in my shower as well as they discuss the risks they identified. I could see they were experienced in what they do and I would definitely use there services again.
Response from the owner: Thank you for the five-star rating, Kevin McDowell! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Gearld was very professional 👏
Response from the owner: Hi Brad, thank you for your review and for choosing Hy-Pro as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
It was a big job and Connor and others were very professional. They came when they said and called when delayed. Everything was cleaned up before they left. Very impressed. We would definitely use them again. Would definitely recommend them.
Response from the owner: Thank you so much for rating your experience with Hy-Pro Plumbing & Drain Cleaning, Gail Fabiani! We really appreciate your support and are thrilled to see you’re happy with our services. Please let us know if there is anything else we can do for you in the future. Have a wonderful day!
Gerald was very knowledgeable and completed the jobs in a timely manner.
Response from the owner: Thank you for the five-star rating, N Kanick! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Gerald was very helpful and answered all my questions! Thank you.
Response from the owner: Hello Patricia! Thank you for taking a moment to rate your experience with the Hy-Pro Plumbing & Drain Cleaning. We’re very pleased to learn you’re happy with our services, and hope you keep us in mind for any future plumbing work. Have a great day!
Michael C was courteous and fixed our issue.Though the cost was higher than expected, the service was good.
Response from the owner: Hello Jeve Sukhdeo, thank you for your five-star rating and support. We’re glad you had a great experience with us. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning. Have a great day.
Fraser was super helpful. We had a kitchen faucet that leaked and needed replacing, plus a toilet that was also leaking and needed to be replaced. Fraser talked to us about different options and took our thoughts into consideration. We were really pleased with the service and professionalism. Thanks Fraser!
Response from the owner: Hi Matteo Pauselli, thank you for taking the time to rate your experience with our team. We’re glad to see you enjoyed the service. Thanks again for choosing us! Have a great rest of your day.
Gerald did a great job
Response from the owner: Hi sunprit kaur, thank you for taking the time to rate your experience with our team. We’re glad to see you enjoyed the service. Thanks again for choosing us! Have a great rest of your day.
Gerald was professional and knowledgeable
Response from the owner: Hello Lee Stanley, thank you for your five-star rating and support. We’re glad you had a great experience with us. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning. Have a great day.
Gerald excellent friendly, thorough work.
Response from the owner: Thank you for the five-star rating, Heidi Kline! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Jerald is so very good in this job, he fixed everything and check everything.
Response from the owner: Hello John Davalos! Thank you for taking a moment to rate your experience with the Hy-Pro Plumbing & Drain Cleaning. We’re very pleased to learn you’re happy with our services, and hope you keep us in mind for any future plumbing work. Have a great day!
Very kind and hard working individuals. Really appreciate the good work!
Response from the owner: Thank you so much for taking the time to leave this five-star rating, Harry Thomas! We really appreciate your business. Please let us know what we can do for you in the future.
Sunny was here to help us with the drain unlocking. Very professional and on time. Gave us good tips as well for future and what we can do to avoid all this. Highly recommend these guys. They were the only people to help us over the weekend.
Response from the owner: Hello Vipul Verma! Thank you for taking a moment to rate your experience with the Hy-Pro Plumbing & Drain Cleaning. We’re very pleased to learn you’re happy with our services, and hope you keep us in mind for any future plumbing work. Have a great day!
We were very happy about the service provided by David C. from Hy-Pro. He was professional, courteous, and honest. He did extensive tests, and did not leave until he was sure the problem was resolved. Dave was also very knowledgeable, and provided all the information I was looking for, about what may have caused the problem. Thank you David, and Hy-Pro for the great service!
Response from the owner: Hello Kevin, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas. We are delighted to hear that you enjoyed the service provided by David and that you found it to be professional, courteous, and honest. Thanks again for your kind words and trust. All the best Kevin!
Jason was lovely, efficient and a great representative of Hy-Pro. Will be calling next week for more help!
Response from the owner: Hello Dana, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas. We are glad to see you enjoyed the service. All the best!
We needed a quick fix for a leak that was getting worse. They arrived when they said they would and got the job done.
Response from the owner: Hello Judith, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville. Happy to hear you enjoyed the quick leak repair service provided. Thanks again for choosing us. We appreciate the support. All the best!
Our kitchen pipes exploded in our lower level and where clogged from 30 years of grease and food plugging our pipes. I contacted Hy-Pro for assistance. I found them on-line; read a number of positive testimonials on their professional website and decided to give them a try. They promised to have a plumber to our home within one hour. Philip arrived promptly. He was polite and analyzed the problem(s) and successfully resolved a series of contributing issues. By the time he left our pipes where cleared. Thank you Philip for a great job and Hy-Pro for your assistance. We would highly recommend the company and Philip the plumber for your plumbing needs.
Response from the owner: Hello Hiliary, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Oakville. Glad to see that you enjoyed the service provided by your technician, Philip. Thanks again for choosing us and for your support. Wishing you and your family Happy Holidays!
Taylor worked hard and leaned up. a well done job.
Response from the owner: Hello Donald, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas. Glad to see you enjoyed the service provided by Taylor. Thanks again for choosing us and for your support. All the best!
Quick and professional. Got the job done
Response from the owner: Hello Ian, thank you for your review and for choosing us as your Oakville plumbers. Have a great day!
Jeremy was fantastic from start to finish. He was humble, professional, and very respectful. Considering the times, he came and fixed our water in no time. Our family appreciates him greatly. Give him a raise please.
Response from the owner: Thank you for choosing Hy-Pro and for your kind words towards Jeremy. We also believe he's a fantastic plumber! Thanks again for your review and kind words. Have a great day!
Sunny was great, quick service, reasonable rates
Response from the owner: Hello Anton, thank you for your review! We are glad to hear that you found the service provided by Sunny to be great, quick and reasonable. Have a great weekend!
Excellent service fixed the problem right awayI especially appreciated the call to let me know Eric was on his way to my homeEric was pleasant and knowledgeable that’s exactly what I needed
Response from the owner: Hello Victoria, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Burlington ON. We are happy to hear that you enjoyed the service provided by your Hy-Pro technician, Eric, and that you found him to pleasant and knowledgeable. Thanks again for choosing us and have yourself a fantastic day!
Thank you to Eric G who provided amazing service today. He resolved our issue for us and he took the time to explain everything to me.
Response from the owner: Thank you for your review and kind words Michelle. We are delighted to hear that you enjoyed the service provided by your Hy-Pro technician, Eric, and that you found it to be amazing. We also thinks he's amazing! Have a great week.
Sunny was quick, informative and fair. Appreciate your help!
Response from the owner: Hello Brett, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Burlington. We are glad to hear that Sunny provided you with quick, informative and fair service. Have a fantastic day.
I really appreciate the time and effort Eric G. took in trying to solve our plumbing issue. He was both professional and courteous and I would recommend him and Hypro to anyone.
Response from the owner: Thank you for your review! Glad to hear that you enjoyed the service provide by Hy-Pro Plumbing & Drain Cleaning of Burlington and your technicians Eric. Have a fantastic weekend!
Hy-Pro was the best plumbing company.I would highly recommend them and David who came over was so professional and friendly and efficient.Also very good clean up after the plumbing job.I am very happy with the new toilet that was installed.Thank you
Response from the owner: Thank you for your review and kind words Paula! We are delighted to hear that David provided you with professional and courteous service. Thanks again for choosing Hy-Pro and have yourself a great weekend!
Mathew was very pleasant and personable and he gave us options to help save on the cost. I would definitely recommend this company. Great service and punctual.
Response from the owner: Hello Gloria, thank you for sharing your experience with HY-Pro Plumbing & Drain Cleaning Of Oakville. Glad to hear that your technician, Mathew, provided you with service you found pleasant and personable. Thanks again for choosing us and for your kind words. Have a great day!
Excellent service starting with the person who booked my service call. Had a plumbing emergency and someone came out within an hour. David B. was awesome! He is very knowledgeable and let me know exactly what was required for the repair. I will definitely recommend to anyone looking for a great plumbing company.
Response from the owner: Hello Kimberly, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Brampton. We are happy to hear that you enjoyed the service provided for your plumbing emergency. Thanks again for choosing us and have yourself a great day!
It was a great experience and Sunny was super amazing and knowledgeable. He put the hard yards and the result was a clean and tidy toilet. Cheers.
Response from the owner: Hello Nitin, thank you for your review of kind words towards Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas and your technician Sunny. We are delighted to hear you enjoyed the service and found Sunny to be amazing. We also think hes amazing! Thanks again for choosing us and have yourself a great rest of your week!
David did a great job in all respects. He was informative about what needed to be done. The dispatching for this job was prompt. Much appreciated
Response from the owner: Hello Riisa, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas. We are glad to hear that David provided you with prompt and informative service. Thanks again for your kind words and have yourself a great rest of your week!
Chris did an awesome job assessing my heating problem here in oakville (showed up same day I called)... and fixed the problem to the tee on the second visit. Professional and efficient. The call center is also very diligent. Took the calls immediately and they will get to your concerns without wasting time (thank you, nina).
Response from the owner: Thank you for your review. Glad to hear that your Hy-Pro technician, Chris, provided you with great service. Thanks again for choosing Hy-Pro and have a fantastic week!
Mat V went above and beyond. Even managed to fix the defective faucet I had just bought. 12/10, would recommend.
Response from the owner: Thank you for your review Peter! Glad to hear that you enjoyed the above and beyond service provided by Matt. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning of Oakville and have yourself an incredible day!
Cleared the blocked drain quickly. Also explained everything well.
Response from the owner: Hello Fred, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Burlington. Glad to hear that you enjoyed the informative and prompt service for your block drain. Have a great day!
Excellent service. I thought I had two leaks, but Dave knew right away I only had one leak and fixed it in minutes.
Response from the owner: Hello Irene, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Burlington. We are glad to hear you enjoyed the leak repair service provided by your technician, Dave. Thanks again for choosing us! Have a great rest of your week Irene.
Had a big problem and they came out the same day. Jeremy was awesome and very knowledgeable. Would definitely recommend to anyone looking for a great plumbing company.
Response from the owner: Thank you for your review! We are glad to hear that your Hy-Pro technician, Jeremy, provided you with awesome and knowledgeable service. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning of Burlington and for your kind words. Have a great day and all the best!
Called around 10 pm for a pipe that had been leaking. Gentleman on the line took all my info an booked me in for the next morning with a 2 hour window. Nick and his team arrived promptly and got the job done quickly without any mess. I like the iPad - paperless invoice and credit card payment made it easy. Would highly recommend Nick and HY-Pro!
Response from the owner: Hello Pardeep, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Oakville and your technician Nick and the rest of our team. Glad to hear you enjoyed the prompt and professional service and that you would highly recommend us! Have a great day!
Shawn was great. Would recommend him and hypro as they have been to our buisness numerous times.
Response from the owner: Thank you for your review Brandon! We are glad to hear that your Hy-Pro technician, Shawn, provided you with great service that you would recommend. Thanks again for your continued support and kind words. Have a great rest of your week!
Matthew was not only friendly and helpful but also took the time to answer my questions. He has great people skills and a great sense of humour. Would definitely request him in future.
Response from the owner: Thank you for your review Kevin! Glad to hear that Matthew provided you with friendly and helpful service. Thanks again for choosing HY-Pro Plumbing & Drain Cleaning Of Burlington. Have a great day!
Fast, friendly service from Sunny and the problem was taken care of perfectly!
Response from the owner: Hello Russta, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Hamilton & Dundas. We are delighted to hear that you are happy with the fast and friendly service provided by your technician Sunny. Thanks again for choosing us and have yourself a wonderful weekend!
Matt T. came to look at a leak in some ceiling pipes. Made clean cuts to the drywall without any unnecessary damage and provided us with a full diagnosis of the potential issues. Great service once again.
Response from the owner: Thank you for your review Osman! We are glad to hear that Matt provided you with great service. Thanks again for choosing HY-Pro Plumbing & Drain Cleaning Of Burlington and have yourself a great day.
I was very satisfied with the service provided by Matt. I had 3 small repairs of which he was informative and gave a quote before starting to work. One repair could not be completed as he did not have a part.
Response from the owner: Hello Sharon, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Burlington ON and your technician Matt. We are glad to hear you are satisfied with the service provided. Thanks again for choosing Hy-Pro and have yourself a great day!
Jesse W is an amazing technician! He is incredibly efficient, reliable and well-versed in the area of residential plumbing!!
Response from the owner: Hello Shèrida, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville. We are happy to hear that your technician Jesse provided you with efficient, reliable, and well-versed service! We also believe is he amazing. Thanks again for choosing Hy-Pro and have yourself a great day!
What a phenomenal experience. I had a blockage between my kitchen and laundry room with no luck trying myself. Called Hy-Pro and within hours they were here and within an hour we had the blockage removed. Shawn was friendly, neat and efficient. I will definitely use them again and I would recommend them.
Response from the owner: Thank you for your review Daneil! We are delighted to hear that you had a great experience with your technician Shawn for your blockage problem. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning of Oakville and have yourself a great rest of your week!
SUNNY very quick efficient and honest guy, great work!!
Response from the owner: Hello Bill, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville. We are glad to hear that Sunny provided you with, prompt and efficient plumbing service. Thanks again for choosing us and have a great day!
Fast service by Sunny! Very knowledgeable. Price could be better but quality service.
Response from the owner: Hello Aninda, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville and your technician Sunny. Happy to see you enjoyed our service. Have a great day!
We had excellent service today from Hy-Pro. They were not only able to fix the broken pipe, but also fixed our sprinkler system in the process. Service was above and beyond from Sunny.
Response from the owner: Hello Julia, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Oakville. We are happy to hear that Sunny provided you with above and beyond service for both your broken pipe and sprinkler system. Thanks again for choosing Hy-Pro and have a great day!
Shawn arrived promptlyDid a great job. Thanks
Response from the owner: Thank you for your review Ahatha! We are happy to hear that your Hy-Pro technician, Shawn, provided you with prompt and great service. Have a great day!
Courteous, knowledgeable, and efficient.
Response from the owner: Thank you for your review Moira! Glad to hear you enjoyed our service.
Sunny was excellent. Focused in the finding the problem with no waste in time or money.
Response from the owner: Hello Richard, thank you taking the time to share your review with Hy-Pro Plumbing & Drain Cleaning Of Oakville. We are delighted to hear that Sunny provided you with excellent service. Thanks again for choosing Hy-Pro and have yourself a great day.
Had a problem with my drain and a leak. Hy-Pro was quick in responding. The technician, David, they sent did an excellent job of explaining what was happening and my options. He did a great job and kept me updated throughout and showed/explained what he was doing. I’m very pleased.
Response from the owner: Hello Rudy, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Oakville. We are happy to hear that David provided you with prompt service and took the time to ensure you understood what was to be done. Thanks again for choosing Hy-Pro and have a great day.
Had hypro out to fix a old leaking valve. They came out quick and shawn was very professional and did a good job changing out the old valve.
Response from the owner: Hi Wayne, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton & Dundas. We are happy to hear that your technician, Shawn, provided you with prompt and professional service on your valve replacement service. Have a great day!
Had all Kitec supply pipes replaced in my house.Scheduled in 2 days.Amazing service, minimal damage to drywalls, I was really surprised.Jesse went above and beyond, extremely professional.Highly recommend this company.
Response from the owner: Hello Alexey, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Burlington ON and your technician Jessie. We are happy to hear that our team provided amazing service that minimized damage. Thank you for choosing and recommending Hy-Pro. Have a great week Alexey!
Had Eric C. do work on my main drain. He got it up to code and worked hard on removing the roots. He is professional, honest and does a great job explaining the work to be done. I would recommend Eric for your plumbing needs.
Response from the owner: Hello Conrad and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. We are glad that you had an excellent plumbing experience. Thanks for recommending Hy-pro Plumbing & Drain Cleaning and have a great day!
quick and efficient service
Response from the owner: Hello Tim and thank you for posting this review for Hy-Pro Plumbing. We are glad that you had a quick and efficient plumbing experience! Thanks for choosing Hy-Pro Plumbing & Drain Cleaning and have a great day!
Dean was excellent. He came to our home for a kitchen sink that was not draining and provided the best customer service. Instead of trying to charge me for an expensive fix, he helped me to try a less expensive option and it worked. He was professional, courteous and very honest. I would highly recommend this company and Dean.
Response from the owner: Hello Pamela and thank you for posting this review for Hy-Pro Plumbing and our technician Dean. We thank you for your business and appreciate that you would recommend us to others. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning and have a great day!
Jeremy was very efficient and prompt service.
Response from the owner: Thank you for your 5 star review
Jeremy was great. Thanks for your help.
Response from the owner: Thank you Lyn we will let our technician Jeremy know about your 5 star review
Jeremy was great! Prompt and efficient.
Response from the owner: Thank you for you feedback, Jeremy will be happy to hear this
Jeremy provided excellent service pleasant manner job well done will call again.Thank you
Response from the owner: Thank you Angela for your 5 star review we will be sure to let Jeremy know.