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Guelph

Expert Plumbing Company in Guelph, ON


Call us today for prompt, reliable, and skilled plumbing assistance at

519-780-1084

Guelph, an Ontario city known for its community spirit, offers year-round activities with its warm summers and cold winters. At Hy-Pro Plumbing and Drain Cleaning, we understand how important good plumbing is for the residents of this fine city. We’re dedicated to providing excellent plumbing services in Guelph to help our community.

Our Plumbing Services In Guelph

Looking for reliable plumbing services in Guelph, ON? We have got you covered! Say goodbye to all your plumbing problems with top-tier services from Hy-Pro Plumbing and Drain Cleaning.

Plumbing Repair

Don’t let plumbing problems stress you out! Our expert plumbers are here to solve any issues you may have confidently. We are well-equipped to handle plumbing repairs in Guelph of all sizes, ensuring your plumbing works flawlessly again. With us, you can bid farewell to leaks, drips, and plumbing headaches to get back to enjoying your home.

Plumbing Replacement

Sometimes, repairs are no longer an option. Outdated fixtures can be inefficient and unattractive. If your plumbing fixtures are showing signs of wear and tear, it’s time to consider our plumbing replacement services. Hy-Pro Plumbing and Drain Cleaning offers efficient plumbing replacement in Guelph. Our services include replacing faucets, sinks, toilets, and showerheads. We assist in selecting functional, water-efficient, and modern replacements.

Plumbing Installation

It’s crucial not to underestimate the significance of a professional plumbing installation in Guelph. The sewer, drains, pipes, and plumbing installations are complex and require expert knowledge to be installed correctly. Our skilled plumbers will expertly install your plumbing, providing you with peace of mind. We offer various plumbing installations in Guelph, ON, such as faucets, bathtubs, showers, drains, piping and re-piping, sewer pipes, and more.

Water Heater and Tankless Water Heater Services

The benefits of tankless water heaters in Guelph, Ontario include:

  • Higher energy efficiency
  • Longer service life
  • Endless hot water
  • Easier maintenance
  • Lower risk of water damage

Are you considering upgrading your water heating system? Try our tankless water heater services. Our team of dedicated experts provides highly efficient and reliable solutions to help you save money on energy bills. With our services, you can always access hot water while enjoying lower energy costs.

Water Heater and Tankless Water Heater Installation and Replacement

If you encounter recurrent troubles with your water heater, it’s high time to contemplate a substitution. Opting for a fresh, energy-efficient water heater can yield savings on your energy expenditures and furnish you with a dependable and uniform reservoir of hot water to cater to your day-to-day requirements.

We offer comprehensive water heater installation and replacement in Guelph, from helping you choose the right unit to installation and maintenance.

Water Heater and Tankless Water Heater Repair

Do you experience any of these issues with your tankless water heater?

  • Inconsistent water temperature
  • Strange noises coming from your unit
  • Frequent water leaks
  • Reduced water pressure
  • Fluctuations in hot water supply

If you nodded in agreement to any of these problems, it’s time to give us a call. At Hy-Pro Plumbing, we’re experts in water heater repair in Guelph, ON.

Pipe Upgrades and Replacement

Old, corroded pipes can lead to a host of plumbing issues. We offer professional pipe upgrades and replacements in Guelph, ON to enhance the longevity and efficiency of your plumbing system. Our experts ensure that your pipes are in top-notch condition, minimizing the risk of leaks and water damage.

Drain Cleaning

Drain problems can be a real headache, causing inconvenience and potentially leading to costly damage if left unaddressed. These issues can disrupt your daily routine, whether it’s a slow-draining sink, a gurgling toilet, or a foul odor emanating from your drains. We use advanced tech for fast, effective drain cleaning in Guelph, ON, preventing backups and ensuring free flow.

Commercial Plumbing Services

Clogged drains in commercial spaces can cause foul odors, slow drainage, and health hazards. This can disrupt operations, lower hygiene standards, and harm the customer experience. This is where our commercial plumbing in Guelph steps in. Our skilled team can handle all commercial drain issues, from grease clogs to worn-out drains, effectively and promptly.

Your Plumbing Company in Guelph, ON, Offering Exceptional Plumbing Services

As your trusted plumbing partner in Guelph, Ontario, Hy-Pro Plumbing and Drain Cleaning is dedicated to ensuring your plumbing systems are in excellent condition. Don’t let plumbing issues disrupt your life. Contact us at 519-780-1084 for reliable and efficient plumbing services to keep your home or business running smoothly. Your satisfaction is our priority.

Hy-Pro Plumbing & Drain Cleaning of Guelph

Phone Number: 519-780-1084


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Customer Reviews

What Your Neighbours in Guelph, ON Are Saying


Reception at Hypro is very welcoming. Although they were not able to get me a plumber the night I needed one, I did get my problem solved with Sheldon and Nathan.Nathan and Sheldon were respectful of my house and donned paper boots. They diagnosed a pinhole in a copper pipe and gave me options for repair from Platinum to Economy although they were way over on their time estimate, the job was done well and I was shown the results before they left..Good job.
Response from the owner: Hello Phil, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Guelph. It is great to hear that you are happy with the services rendered from initial contact to the toilet replacement service provided by Eric and Bryce. Thank you for choosing Hy-Pro and have a great day.
Jermaine was a great help in assessing and evaluating the issues at hand and coming to a excellent resolution
Response from the owner: We appreciate your feedback. Thank you for the review!
No from hypro plumbing replaced an outdoor faucet and added a shut off valve for another one. He did a professional job. He is a hard working, tidy personable pro!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
I highly recommend Mohammed good worker. He spent five hours at my facility to get the job done. He did get it done. He never stopped a minute. I highly recommend Mohammed.
Response from the owner: Thank you for taking the time to share your review with us!
Dan and Adam were a pleasure to deal with. No pressure, but because of the price for what I needed done we did not hire.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Sheldon from Hypro was totally professional and really knew what he was doing. Did a great job installing my new sump pump
Response from the owner: We appreciate your feedback. Thank you for the review!
Conner was very professional. He understood my urgency and concerns and very kindly went above and beyond what I expected.I was not suprised by the bill; as all cost (or added cost) due to complexity and access of the leakage, was discussed and approved beforehand.Thank you so much.
Response from the owner: Hi B! We appreciate the review and are glad we could be of service!
Justin came in and installed a sub pump and water lines with a shut off vaule highly recommend very professional
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Very professional service. Work was completed quickly and effectively.
Response from the owner: We appreciate the review and are glad to be of service!
Excellent work and great service . Thank you Masharo C !
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Got Connor today to fix my laundry pipe and garage tap not getting cold water issue. Got many options for the fix and also got recommended to install a good softer to reduce similar issues in the future. I'm happy that he fixed my issue.He walked with shoe covers and knows where the issue is shortly after some looking around.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
We had a pipe burst in our kitchen, and other than turning off the water we really didn't know what to do. Justin was professional, knowledgeable and patient as he walked me through the options, each step and what he was doing. I will definitely be calling Justin again for any plumbing needs in the future.Update: Justin delivered once again, helping us fix a leaking pipe in our basement. Despite our old pipes and complex routing, Justin repaired our plumbing with minimal construction impact to our house.
Response from the owner: Hi Micheal, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Same day service. Knowledgable, courteous, friendly plumber. Definitely would call them again for any future plumbing needs.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
I had a pipe explode on me mid afternoon. Reached out to Hy-Pro who sent Mohammad Khan to take care of the issue. Both the pipe and shutoff valve were replaced by dinner. Mohammad was friendly, professional, and took the time to clearly explain what needed to be done and why. Will absolutely be using Hy-Pro for future plumbing needs. Thanks, Mohammad!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
I had a service call with Chris Camacho and Karlo and they were legit, upfront, and very easy to deal with. Super informative, honest, and easy service. It was a great experience. Thank you!
Response from the owner: Thank you for the review! We appreciate your feedback Albuquerque.
Steve was very professional, courteous and went the extra mile explaining current and potential issues.
Response from the owner: Thank you for taking the time to share your review with us!
Prompt, efficient, successfully completed.
Response from the owner: Thank you for taking the time to share your review with us!
Hy-pro went the extra mile, so we will be repeat customers! Unfortunately, some plumbing companies are more focused on getting as much money out of a client than taking care of them. When Hy-pro had to return for a second visit on a repeat issue Dan did a thorough investigation and even worked to waive some of the fees, so that we were confident on what the issue was and all our options moving forward. We really appreciate the extra care!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Chris Camacho from Hy-pro came to my place to check out our clogged sink and he was just the most friendly and patient guy. He took the time to show us the problem and other issues that was also affecting our sink and overall health of our house. I would 1000% use his services
Response from the owner: We are so glad to hear it! Thank you for your review!
Informative, polite and fast. Appreciate the quick service
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Owen Dietrich was polite, professional, and fast. He got the job done quickly, and was very straightforward with me when explaining the work and the results. I pay more for Hy-Pro than I would for other plumbers in the area, but that's because I know that I won't be lied to or convinced to do unnecessary work. Thank you Owen!
Response from the owner: We appreciate the review and are glad to be of service!
Very professional, very clean, took the time and effort to make sure I had what I needed at a reasonable price.
Response from the owner: We appreciate your feedback. Thank you for the review!
I was very impressed with Caleb. He was both very friendly and professional. He explained the situation very clearly and facilitated a productive conversation with his supervisor who proposed a variety of solutions. I could not have been more pleased.
Response from the owner: We appreciate your feedback. Thank you for the review!
Technician Daniel C. did a fantastic job installing a new toilet flush valve and cleaning the dishwasher tubes and drain. Everything is working great now! I've used Hy-Pro for a few jobs, and from the initial call until the job is done, all staff I've encountered have been extremely courteous and professional. Will definitely be using this company again.
Response from the owner: Hello Jennifer and thank you for posting this review for Hy-Pro Plumbing & Drain Cleaning and our technician Sunny. We thank you for your business and appreciate that you would recommend us to others. Thanks again for choosing Hy-Pro and have a great day!
Very happy with the job Chris C did. Very knowledgeable and provided a great service. Will absolutely be using Hy-Pro again. Thanks!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Our shower was leaking. Sheldon Lesperance did an amazing job installing a new shower. He did a thorough assessment prior to starting the work. Following the assessment, he explained all the options we had. All options given to us were reasonable. Throughout the work, Sheldon communicated well with us and explained his process. Overall great job! Highly recommended!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Connor, He was very helpful, polite, professional and knowledgeable. My mother-in-law Amada Hernadez requested services and got Connor, Connor was on schedule and on time and that was very much appreciated. He fixed the problem and gave me some very helpful tips to prevent future problems. We could not be more pleased with every aspect of the services provided by Connor and Hy -Pro. Plumbing Thank you very much.
Response from the owner: Thank you for taking the time to share your review with us!
I have used Hy-Pro Plumbing on 3 occasions during the past year. Today I required a follow up on a previous job; Daniel listened to our concerns and after following up with his manager, he completed the work to our complete satisfaction, it was a pleasure dealing with Daniel today and I have full confidence in Hy-Pro Pluming.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
What a great company to deal with!Ashley at the office arranged for Dan and B-Pan to come to deal with our clogged toilet within the half hour! They were very courteous and professional and obviously knew their stuff!Thank you !!Linda and Bruce
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Communicative and timely. We had an issue after our first visit, the same technician returned soon after to rectify. Also noted that they were clean and respectful of the home while working.Update 4/29/24 - Owen came by to replace a water line, and shut off valve. He was quick, and professional, took photos and detailed the work he performed; once again showcasing the high level of service provided by Hy-Pro.
Response from the owner: We are pleased to know that your experience with us was a good one, Tristan. Thank you for entrusting us with the care of your plumbing issue and taking a moment to rate us online. We hope you won’t hesitate to let us know how we can serve you in the future.
Excellent amazing service from this company. Reliable-always with a desire to solve problems and correct customer issues.Trustworthy. John (Jack) is very through and diligent to detail. Excellent serviceman for this company
Response from the owner: Hi Phil! We appreciate the review and are glad we could be of service!
Worked with Mohammad K. Great person to work with got the job done.
Response from the owner: We are so glad to hear it! Thank you for your review!
Great service from Sheldon!
Response from the owner: We are so glad to hear it! Thank you for your review!
Dan was great! Highly recommend Hy-Pro!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Excellent professional work. Hypro is our first choice for plumbing and have used them for multiple jobs at our home and business.
Response from the owner: Hi David!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Sheldon was fast, efficient and did a great job. Thank you.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Could not find anything wrong, prompt and professional service. Job was done in the blink of an eye, I will be recommending Hy-Pro, and Sheldon to the neighbors
Response from the owner: Hi Leroy! We appreciate the review and are glad we could be of service!
We were very pleased with the quick and efficient service from Gordon Hall, Service Technician from Hy-Pro. He was friendly and went beyond our actual issue and cleaned out our bathtub drain as well. Would definitely use Hy-Pro again.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
they did a good job. thank you
Response from the owner: Thanks for the positive review Brian!
I recently had the pleasure of working with Sheldon from Hy-Pro and I couldn't be more impressed. From start to finish, the experience was smooth and hassle-free. Prompt, professional, and skilled, he fixed my plumbing issue efficiently and offered valuable advice. I'm impressed and highly recommend their services!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Had a toilet repair and outside faucet repair done by Justin who was absolutely wonderful! He showed up on time, was polite and friendly and very easy to work with. His quote and price was excellent. I could not be happier with the results and the excellent customer service. He was assisted today by Bepen (sp) who was also delightful to deal with. They did great work and I would not hesitate to have them back to do more work if needed.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Sheldon is professional.he gave me some options and explained how he would do the job.
Response from the owner: We are so glad to hear it! Thank you for your review!
Daniel Ciornei did an awesome job to fix th eplumning issue in my renatl home. He has provided all the options about the fix, fromwhere I chose the option that fits my budget. He also fixed few very minor issues free of cost.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Great service, good communication. Highly recommended. Thank you Mo!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Dan did a great job.
Response from the owner: Thank you for the review! We appreciate your feedback Rick.
Daniel was very professional and efficient with my plumbing issue. He came promptly, was clear in his communication, did the work efficiently and cleaned up after the job. Thanks!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
We’ve had Nathan out a few times. Great service
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Workman was very patient and very explaining each detail of which seniors need would certainly have him again and pass this information on to other seniors. Also the secretary was very informative to keep you informed of when they would be at your home and explained everything.
Response from the owner: Hi Elizabeth! We appreciate the review and are glad we could be of service!
Sheldon is quite easy to work with and makes every job he's worked on so far for us run as smoothly as possible.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Dan did a good job fixed the clog. Thanks Danny
Response from the owner: Thank you so much for your 5 Star review Goat!
Dealing with Hy-Pro was incredibly delightful.Not only did they resolve my issue in record time, but the service they provided was very professional and hassle-free.A special thank you goes out to Masharo Campbell, the technician dispatched to our home. He was efficient and extremely knowledgeable and contributed significantly to the overall pleasant experience.10 out of 10, would highly recommend. 👌
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Great service by Mohammed.Nice and helpful guy full of knowledge.Would recommend him for plumbing services.
Response from the owner: Thanks for the positive review QuantumCargo!
Mohammed was amazing , please everyone use him
Response from the owner: Thank you for the review! We appreciate your feedback Ted.
Dan was nice on the first visit. On the second he was training an apprentice and making sure all was correct. Cleaned up nicely.
Response from the owner: Thank you for taking the time to share your review with us!
Hydro Plumbing exceeded our expectations when we needed our toilet replaced urgently at our autobody shop Sitrade. Their response time was incredibly quick, and they efficiently handled the installation process with expertise. Moreover, their team members were not only skilled but also very kind and respectful throughout the entire service. Thanks to Taylor, Mo and his colleague.We highly recommend Hydro Plumbing for any plumbing needs – you won't be disappointed!
Response from the owner: We are so glad to hear it! Thank you for your review!
Justin did a great job and helpful in walking through options.
Response from the owner: We are so glad to hear it! Thank you for your review!
Very impressed with Hy-Pro. They were here within the hr. Quote given on the spot and pipes all fixed within the hr. Very efficient and thoughtful. Very impressed with Nick Field who was helpful, resourceful and very knowledgeable. Would certainly recommend this organization.
Response from the owner: Hello Sharmela, thank you for taking the time to share your experience with Hy-Pro Plumbing & Drain Cleaning of Cambridge. We are glad to hear that you were very impressed with our service and our technician Nick, who provided you with helpful, resourceful and very knowledgeable service. Thanks again for choosing us and for your recommendation. Have an incredible weekend!
Great follow from the company in regards of the appointment. The plumber, Connor, did a great Job. Thank you.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Mo was great . Very pleasant and friendly . Would definitely recommend him
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Needed a sump pump check valve replacement. Service was quick, friendly and professional. He even helped me locate sump pump pipework hidden behind drywall which was quite helpful to know. Highly recommend for any plumbing service.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Kurtis was fast and friendly. Would recommend Hy-Pro.
Response from the owner: We appreciate your feedback. Thank you for the review!
Kurtis. L did an amazing job for us! Quick and very professional.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Had a drain back up and it started to back up into the basement. Called for a plumber and Kurtis showed up within 15 minutes and had the issue fixed in an hour. And he worked very neatly as wellThanks Kurtis.
Response from the owner: Thank you so much for your 5 Star review Gino!
Dan explained everything at every stage in the process. They were very clean when working. Thank you Dan and Beepan.
Response from the owner: We are so glad to hear it! Thank you for your review!
it was great experience with hy-pro plumbing and drain cleaning. Masharo campbell did a great job. thank you
Response from the owner: Thank you for taking the time to share your review with us!
Kurtis did a great job. Was thorough, explained everything, adapted on the fly when my sink fell in, cleaned up everything, extremely polite and considerate of my time. I can’t speak to price as I didn’t shop around but service was excellent.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Great customer service, accommodating and diligent. Gordon was very polite, careful of the job he was doing, explained the problem and the options we had, and exhibited professionalism; he left everything impecably clean.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
We've used Hy-Pro Plumbing on several occasions. This time was a non emergency fix for a bathroom faucet. The dispatch is very friendly and polite. They were able to accommodate me the same day, at my convenience.They sent Dan C.He was able to give me a few quotes to decide how I wanted to proceed with the work. He was polite and respectful while here. He did the work in a timely manner and cleaned up afterwards .Will use Hy-Pro Plumbing again.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Chris c. Amazing job! Very personable, and did great work , great communication and showed me and explained things in detail will definitely use for future plumbing needs ! Will be recommending him directly to friends/family.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Called Hy-Pro for a nasty leak in our ceiling this morning. Gordon showed up and provided a thorough and comprehensive assessment of the problem, as well as what to look out for to ensure our problem wasn't worsening and that it had been diagnosed properly. Really grateful for his expertise and speedy service!
Response from the owner: Thank you for taking the time to share your review with us!
Chris was professional, knowledgeable and extremely helpful. I felt like a valued customer and will definitely be calling again if I ever need another plumber. Thank you Chris for your last minute help that saved us!
Response from the owner: Thanks for the positive review Olivia!
Just had a great experience with a sump pump install with Garrett R, from Hy-Pro!We have a main pump with a secondary battery backup pump as well. The main pump died, so we needed a replacement. A different technician installed a new main pump, but I noticed a bunch of issues, including the float sensor getting stuck, leaving the pump running continuously.On the second call, Garrett came to the rescue and completed the following:- He adjusted the angle of the float so that it shuts off when its supposed to.- He let me use some extra bathroom tiles to raise the pump a bit so that it doesn't suck in debris that makes it into the bottom of the pit over time (this extends the life of the pump).- He helped me install some spacers to raise the float so that the pump doesn't trigger as often and pumps more when it is on (this will extend the life of the pump).- He rotated how the pumps sit in the pit and made sure the pumps fit snug, so that the knock from the check valve closing isn't as loud.- Raising the pumps with the tile has also stopped the slurping sound for both the main and backup pumps, so even the backup pump works better now!Thank you so much Garrett for taking the time and resolving every concern I had! I'm a really picky customer, but it's extremely important to me because if this system fails, the entire basement unit will flood and be ruined, causing 10's of thousands in damages.I can now go on holidays and not be afraid of coming home to a flooded unit. Thanks again Garrett, you did a world class job!!
Response from the owner: Hi Tony! We appreciate the review and are glad we could be of service!
Great service, prompt, quick, polite. Appreciated getting same day appointment. Thanks Gordon!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Justin L. was the technician that came out first thing this morning to remediate an issue where the water softener beads had clogged the house lines. He was extremely friendly, and very efficient. I would most definitely recommend him by name to anyone that utilizes Hy-Pro Plumbing.Thanks Again Justin L.!
Response from the owner: Thank you for taking the time to share your review with us!
Their dispatch answered my questions and was able to fit me in the very next day for a non-emergency call. Shout out to Chris C the technician that visited us for the repairs. Did not pressure us to sell the repairs, answered all my questions and readily provided an estimate and was able to do repairs right away. Extremely satisfied with the work.
Response from the owner: Thank you for the review! We appreciate your feedback Eric.
Brandon Pye is really good and awesome plumber I am happy with his service
Response from the owner: Thank you so much for your 5 Star review Linda!
Excellent work by Sheldon, he was very knowledgeable and knew exactly what needed to be done. He was polite and patiently explained the issue and remedy to us.Nice customer service too by Hy-Pro plumbing, need to appreciate their follow up calls
Response from the owner: Thank you for taking the time to share your review with us!
Hy-Pro was able to get a plumber out to our place right away, helping prevent further issues and potential water damage. Thanks Gordon for fixing our bathtub leak.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Kurtis was prompt, courteous, pleasant and gave a detailed description of the job being done-so there were no surprises. Great professional service.
Response from the owner: Thank you so much for your 5 Star review Cheryl!
Gordon, was very helpful! I will use Hy-pro for further plumbing needs!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Very knowledgeable and informative person. Nice clean and professional service.would definitely recommend Kurtis Loewig. Thank you Al & Susan .
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
We highly recommend Jermaine B. We had an emergency drain issue. When he arrived he was faced with obstacle after obstacle which he calmly problem solved to determine the cause of our issue. He was courteous and careful throughout the process. A great ambassador for Hy-Pro!
Response from the owner: Thank you for taking the time to share your review with us!
Jermaine came and helped us when we had a clogged sink and did a very good job. Very personable and easy to get along with. Knowledgable and able to answer our questions. Would use him again if needed!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Jermaine B. Was there on time ready to go. Excellent customer service. Very friendly. Very knowledgeable. Got the job done effectively and efficiently. Thank you!!
Response from the owner: We appreciate your feedback. Thank you for the review!
I highly recommend Hy-Pro. The customer service we received from Dan was second to none and he exceeded our expectations. From the moment he entered our house, after first asking politely if he could enter, Dan impressed me with his professionalism. He obviously had our best interest in mind and I will not hesitate to use Hy-Pro again.
Response from the owner: We appreciate your feedback. Thank you for the review!
Sheldon was very professional and organized. We will finally be able to finalize our dishwasher installation! Thank you, Sheldon.
Response from the owner: Thank you so much for your 5 Star review Michael!
The team from Hypro has just completed a major Kitec to Pex find, remove and replace project in our Oakville home. Literally every hot and cold water pipe in the house.From the very first day when we found our first minor drip leak, to the quoting and payment process, to the very last day of work (literally last night) - every single person we dealt with was friendly, kind, incredibly professional, knowledgeable, courteous, and willing to explain every step of the way.From the first very pleasant dispatcher we spoke with (sorry I can’t remember her name) to Jermaine, who first came to manage the immediate leak in record time, got us on the phone with head office to get quotes for the major job, and stayed with us until we were content that this was the right choice - and was one of the nicest people we’ve ever met!To the piping remediation team led by Garret R. including Ryan and Bipan - who were in our home for 4 days. Nothing but class, integrity, care for our home and commitment to doing the job with precision, accuracy, and the safety and comfort of our family in mind. They even cleaned up each night - literally on hands and knees wiping any tracks or debris. Garret was really a great team leader from what we could tell and he was very generous with his time to make sure we were informed and comfortable every step of the way.I don’t want to forget Shawn in the head office who quoted and coordinated the job. Never pushy, very willing to be flexible, even chatted with us on weekends. He made it an easier decision (5-figure job), and was accommodating to our requests mid-project. We’re very impressed and grateful.We’ve had a lot of work done in our house over the years. Without fail, one of the most pleasant and smooth experiences we’ve ever had with any tradespeople. Strongly recommend to anyone needing plumbing or related services, and especially Kitec removal.
Response from the owner: Thank you so much for your 5 Star review Yasser!
Called Hy-Pro on Wed. to replace water shut off tap at the metre. Connor came the next day and gave us an estimate to replace shut off and replace our old leaking toilet. Arranged for region water shutoff at the road and came today Monday Feb.5 to do the work. Work is now complete and Connor was very professional .Cleaned up after himself, took all garbage away and we would highly recommend him. We will have him back for future work. Thanks again Connor. Customer service was also excellent and had a fast response when we called.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Masharo came straight away to help us with a flood. He worked with the city worker to coordinate shutting off water, then did the repair quickly so we could turn everything back on again. Great work- thank you!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Masharo was very kind and efficient! Great service.
Response from the owner: Thank you for the review! We appreciate your feedback Alex.
We were extremely pleased with the job Gordon Hall did for us through Hy-pro. He was friendly, knowledgeable and very efficient. He quickly found and repaired our busted pipe. We would definitely use this company again.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
My sump pump gave up last month, which I discovered when the motor was shutting on/off in rapid succession, finally resulting in a distinct odour of burnt rubber. Having had no previous experience with a local plumber, I literally called the first place that popped up in my Google search: Hy Pro.From the initial phone call to schedule a visit, to the polite, knowledgeable technician (Connor) who came out same day(!) to assess, quote and then replace my pump, I was so pleased and impressed. I'd definitely use them in future and will confidently recommend their services to others.
Response from the owner: Thanks for the positive review Jen!
Our tub was leaking at our faucet and I called Hy-Pro and they sent Kurtis over to take care of it. He explained everything clearly and was able to repair even though it was an old. Will definitely be reaching out again! ☺️
Response from the owner: Thank you so much for your 5 Star review Susan!
-The jobs that were done for me and my husband was done 110%-The men that came to the house were very pleasant and respectful-The clean up after the job was 100% well done-The next time we need anything done we would definitely would like to have Jack and Moe come back to us and do the jobs required to be done. 🙂
Response from the owner: Thank you for the review! We appreciate your feedback Kathy.
Daniel was great. Fixed our leaking fridge. Got the job done professionally and quickly. Thanks.
Response from the owner: Thanks for the positive review Chris!
very knowledgeable and respectful
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
They Did The Best They Could For Me.
Response from the owner: Thanks for the positive review Dean!
We had quite a few fixtures and upgrades to have installed, so Dan and Andrew were with us most of the day. They were friendly, courteous, focussed and highly efficient. We can't speak highly enough. Great guys and a delight to have working in our home. Work was completed entirely to our satisfaction. We have used Hy-Pro before and we will certainly use them again.
Response from the owner: Thanks for the positive review Chris!
Daniel installed a new sump pump for us. He was professional, efficient and answered all of our questions. We would recommend Daniel for your plumbing needs.
Response from the owner: Thanks for the positive review Kevin!
Fast and friendly. Thanks.
Response from the owner: We are so glad to hear it! Thank you for your review!
Thank You too Gordon Hall for Fixing My Bathroom Tub Drain that has had a clog for the passed month. It is now Working like it should now. Thanks HY-PRO Plumbing for Your Services
Response from the owner: Hi!We appreciate the review and are glad we could be of service!
Very friendly and knowledgeable. So quick and clean.
Response from the owner: Hi Ashley!We are so glad to hear it! Thank you for your review!
Friendly efficient service. Work was completed as requested.
Response from the owner: Hi Lisa!Thank you so much for taking the time to leave us a positive rating.
Great service! Exceptional work by the install team. Highly recommend.Called in the morning and new sump pump instead by 3 pm.
Response from the owner: Hi Kevin!Thank you so much for taking the time to leave us a positive rating.
Drain cleaned perfectly.He replied quickly to my enquiry, arrived promptly, was quick, clean and tidy doing the work and kept me fully informed throughout. He's an absolutely lovely gentleman - friendly, thoughtful, kind, professional, and did a perfect job.
Response from the owner: Hi Bhanu!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Masharo Campbell had shown up on time and Cleaned my clogged drain perfectly understanding and addressing the problem. He used right equipment and he is professional.. while two other guys utterly failed doing this job this guy had help us out. Thanks and keep up the good work .
Response from the owner: Hi Naveen!We appreciate the review and are glad we could be of service!
Nice work and great job by the plumber cleared the masharo Campbell .
Response from the owner: Hi Bhanu!Thank you so much for taking the time to leave us a positive rating.
Masharo Campbell had shown up time and done an excellent job
Response from the owner: Hi Suhasini!We appreciate the review and are glad we could be of service!
Masharo was amazing. He explained the process thoroughly and did the work quickly. Love! Will definitely use Hy-pro again.
Response from the owner: Hi Cameron!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
They came when they said they would come. Assessed the problem quickly. Provided upfront pricing estimates. Fixed our problem quickly. Honestly don't know how the service could have been better.
Response from the owner: Hi!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
We just had Service done by Justin Lee and we are very pleased with both the work and Justin.Very outgoing and helpful. Explained all the possible scenarios.Answered all our questions.Showed what we should do ongoing.Highly recommend Justin and Hi Pro.
Response from the owner: Hi Jim!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Put a new sump pump plus backup in after our sump pump went. Basement had water all over. This is a good investment.
Response from the owner: Hi Brian, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
The guys were extremely helpful. Walked us through the issues, laid out our options clearly, and did very good work.
Response from the owner: Hi Sean!Thank you so much for taking the time to leave us a positive rating.
We were having some issues with our sump pump and had Hy-Pro come out to look for drain clogs as well as inspect the actual pump itself. They were very helpful and courteous and did a full inspection of everything, even fixing some of the weeping tile that was in the culvert that had detached from the discharge pipe. Not only was there no charge for the inspection there was no attempt at an upsell on products or services that we didn't need. I was very impressed with them and they will be our go to for any future issues that we have. Thank you again for helping us out!
Response from the owner: Hi Logrus!We appreciate the review and are glad we could be of service!
Gordon and his assistant (not sure if his name, sorry!) were both professional, kind, and got the job done quickly. Thank you guys. Also dispatch were very nice as well. Thanks!
Response from the owner: Hi Sarah!We are so glad to hear it! Thank you for your review!
I had problem with my kitchen sink drain. The Tech explained what were my best options to resolve my issue.i was given a quote before any work was performed. My issued was resolved, in good time. Thank you to Sheldon Lesperance for your great work.
Response from the owner: Hi Garry!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Just awesome!! Thoroughly impressed with the company and Sheldon was absolutely fantastic.Will definitely use again!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
The plumber, Massaro C, was polite and considerate of our home. Work was completed very fast and efficiently. Extremely happy with work.
Response from the owner: Hi Brenda!Thank you so much for taking the time to leave us a positive rating!
Jermaine ,was very personable, and professional. He investigated, and found the issue. He took the time and explained the problem, and the actions to fix it. He was very knowledgeable, and did not rush through the process. Would definitely recommend Jermaine for any plumbing issues you might have.
Response from the owner: Hi Jeff!We appreciate the review and are glad we could be of service!
great, quick service, extremely friendly
Response from the owner: Hi Julianne!Thank you so much for taking the time to leave us a positive rating.
Sheldon was awesome. Very professional, knowledgeable, and extremely helpful. Thank you Sheldon!
Response from the owner: Hi Ryan!Thanks for your 5-star review!
Jermaine was here on time and did his diligent effort to diagnose the problem
Response from the owner: Hi Felix!We appreciate the review and are glad we could be of service!
Dwayne and Gerald were very friendly, knowledgeable and fixed us right up. Would highly recommend these two gentlemen
Response from the owner: Hi Debbie!Thank you so much for taking the time to leave us a positive rating!
Hy-pro came very fast and Sheldon fix my kitchen sink drain quickly. He gave me an option on pricing and cleaned up very well, all I can say it Good job Sheldon!
Response from the owner: Hi Shawn!Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
excellent service. I recommend Sheldon
Response from the owner: Hi Daniel!Thank you so much for taking the time to leave us a positive rating.
Needed a plumber for a rental unit not urgent but had someone available an hour after I called. Problem fixed very happy. Good job Gordon!
Response from the owner: Hi Lisa, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Amazing and quick service! Lucas was very helpful, personable and knowledgeable! Highly recommended! Thank you!!
Response from the owner: Hi Natasha, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Eric did a wonderful job! He was courteous, kind, and extremely helpful. We would highly recommend Eric and Hy-Pro. Thanks Eric
Response from the owner: Hi Kt, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Eric N and Connor did a fantastic job
Response from the owner: Hi Deb, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Masharo was pretty quick and good we had a leaking pipe fixed it quick
Response from the owner: Hi John, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Masharo did a great job, in fixing the leak on our house, he knows what he was doing, his very professional thank you
Response from the owner: Hi Ma., thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
We have an old house with old clay sewer pipes which finally clogged up and cracked beyond repair. Worrying about sewage back up in the basement was no fun. Eric M and his team were here promptly, opened up the pipes so we could flush toilets again and did what turned out to be a big job. He was polite and professional and explained every step, by showing us what he found with the camera, and later all the very odd old repairs which caused some of the problems. He then left us with photos of the work that was done and no mess to clean up, inside or outside. They managed to keep holes in the asphalt to a minimum so we will be able to repair them ourselves and no holes at all inside, and we now have 2 functioning cleanouts. Thanks to Eric M and all the team we felt we were in good hands.
Response from the owner: Hi Kathryn, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
I had the absolute pleasure of speaking with Janice H yesterday to book a service technician out to my place of work and she was extremely kind and professional in booking that and making sure I was well taken care of. I then had to call today to cancel the appointment as we found somebody else. I spoke with Ashley this evening to cancel and she too was extremely kind and professional and passed along the message to hear that she and Janice H were great and that I would call them if I personally have any issues at home. I also just wanted to make it known on here. So I may not have had any actual work done, but based on speaking with those two ladies, I can only imagine the rest of the team. Thanks again ladies. (:
Response from the owner: Hi Dot, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Called Hy-Pro for a major drainage problem. Eric N. & Connor arrived on time. Eric immediately recognized the problem, recommended a solution and gave us 3 options. They completed the work quickly and cleaned up afterward. Eric was very helpful, knowledgeable and answered all our questions. We highly recommend Eric & Connor and will request them again.
Response from the owner: Hi Judy, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Eric & Connor showed up on time for the work planned the day before. Eric's estimate of required parts, the cost and duration were very close to actual. He fixed several things for me and installed a new water softener. Everything was taken care of professionally and within few hours. Connor helped a lot and was very nice to work with. They were a great team! I would definitely hire them again for any future work.
Response from the owner: Hi Ahmed, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Sheldon was very professional polite neat and tidy. Great job. Will use them again if necessary
Response from the owner: Hi Cindy, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Caleb was great, very professional and diagnosed the plumbing problem quickly and had the solution to fix it right away.
Response from the owner: Hi Matt, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Hy-Pro made the process very easy by dispatching a technician the same day I called.Sheldon did a great job of checking thoroughly through our property for leaks and promptly identified the source of the leak that was driving our utility costs up. He provided several different quotes to ensure my family found the right one we could accommodate within our budget. He was very patient in answering my questions and even helped me carry a delivery package in. Thank you so much Sheldon for coming around and helping us out!
Response from the owner: Hi Anne, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
I tried any plumbing service for the first time but their guy- Gordan helped me understand everything and was very honest about everything and I am so thankful about it.
Response from the owner: Hi Ekta, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
unclogged a stubborn drain using 2 sorts of snakes and vacuum
Response from the owner: Hi Alex, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Great work Gavin Brown! Just a good person who got it done.Fixed all blockages to drain water by snaking it out. Then showed me with a camera that it was all clear. Very happy! Give this young man a raise please. Thanks Hy-Pro Plumbing!!
Response from the owner: Hi Bruno, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Was very professional and did an amazing job. Let me know what they can do and what I could get done under a budget. Was very happy with the explanations and work done.
Response from the owner: Hi Stephanie, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Jermaine B. was the plumber entrusted with our job. I can't say enough good things about him! He was polite, personable, well-informed, professional, thoughtful, and kind. He was also very knowledgeable, and knew how to best correct our issue at hand in a timely manner.He didn't make me feel dumb when I asked questions, and he explained everything to me quite easily.We now have peace of mind, knowing that the job was done right.
Response from the owner: Hi Rebecca, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Caleb was great. Prompt and on time, professional, knowledgeable about plumbing and quick to find our issue. Extremely knowledgeable about the issues we are experiencing and able to provide guidance on how to avoid these issues in future. He was able to bring his manager onto the phone immediately to discuss our options to remediate the problem and we are happy with this service.
Response from the owner: Hi Bryn, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Justin and Connor replaced 4 bathroom faucets for us professionally and efficiently. They even cleaned my sinks before installing the new faucets. Very pleased with their service. Would use them again.
Response from the owner: Hi Staines, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
I had water pipe Damage and they were really helpful by coming asap especially Masharo who was really nice and very good at his job and did it very efficiently
Response from the owner: Hi Daanvir, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric Nigh is best man you would go for you plumbing issues. Highly recommend! Patient and professional and diligent on tasks!
Response from the owner: Hi Jing, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Eric N fixed an issue with my tub drain plumbing left over from previous owners. Eric arrived quickly and had the problem diagnosed in minutes. He walked me through the options for the solution step by step explaining the costs for each. He didn't jump right to the most expensive solution which I really appreciated. He answered all my questions and even assessed my sump pump and water shutoff while he was there. Time of arrival to job completion was under an hour. I would definitely use them again - great job.
Response from the owner: Hi Heather, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Eric.N was very professional and his drain cleaning service was fantastic. The pipe in my kitchen was clogged because of heavy grease. Eric showed up on time, explained the issue clearly and provided helpful tips. Finally, the water drains correctly! I will definitely call him for drain cleaning service again.
Response from the owner: Hi Xy, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Sheldon from Hy-Pro was courteous, knew what he was doing and really helped us out when we had water leaking into our kitchen. It was an out-of-hours situation and he came within a few hours and after a temporary repair overnight he came back the next morning to complete the job permanently. The office staff were very welcoming, efficient and checked in throughout the process. I would definitely recommend Hy-Pro.
Response from the owner: Hi Niki, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Dan and Connor were very professional. Great communication in regards to arrival times and what my options were. I would use this service again. Thanks Dan and Connor.
Response from the owner: Hi Jeff, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
I’m very impressed with the job the two teams done thanks you Eric and his team and for the others team of Conner and his team members. The work they did was amazing I gave them a 5 star rating if I could of gave them 6 stars if I could the work they done,surpassed what I was imagining they were doing. Thanks to everyone that helped make me smile and I forgot to mention Shawn/Shaun from his work too
Response from the owner: Hi Steve, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Eric Nigh came and fixed a leak that was causing me problems . Thks for the great job.
Response from the owner: Hi Tim, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
To add to my earlier review..I just think HyPro plumbing is great.Their work is professional and I would definitely recommend them.We are really happy with the work done by Hy-Pro Plumbing. We had a leaky faucet in our basement and Hy-Pro replaced the handles and fixed the issue on the same day visit
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Recently had another great experience with Hy-Pro. Was impressed a year ago with my kitchen faucet repair and again with last week's toilet repair. The professionalism and courtesy started with Tiffany who booked my service appointment and continued with the arrival of plumber Logan and assistant Connor. The guys worked diligently and quietly until the job was quickly done. Thanks again for the awesome service Hy-Pro!🙂
I had service technician Massimo . He was quick to respond and fixed our issue promptly as well as reviewing what could be done to prevent the issue from returning. He was friendly and professional. Will not hesitate to use these guys again . Thanks
Response from the owner: Hi Ryan, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Quick, responsive, and professional. He diagnosed the root problem and fixed it! Thank you!
Response from the owner: Hi Andrew, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Alejandro did an amazing job. He was very knowledgeable person. Keep up the great work!
Response from the owner: Hi N, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Due to a major plumbing disaster, and the need to rip out my basement floor, I spent most of four days with the gentlemen from Hy-Pro. They were all unfailingly, polite, professional, and very careful with everything they did. From the initial assessment by Cody to finishing the job which was done under the supervision of Eric M., the entire thing could not have gone more smoothly. I am so thankful for the good work they did, and how they made it so painless. An amazingly everybody seemed to like cats. That was good, because no matter what I did one of mine was determined to help supervise. Thank you to everyone.
Response from the owner: Hi Maria, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Justin was professional and thorough. He got the job done quickly and offered to look at the rest of our plumbing since he was there anyway to make the best use of his time. He provided me with a range of quotes and options in order for me to make the most informed decision. While I hope I don’t have to make a plumbing call anytime soon, I wouldn’t think twice to have him back!
Response from the owner: Hi Tamara, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Massimo is an absolute chad. Knowledgeable and professional. True man amongst men 💪
Response from the owner: Hi Logan, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Eric was very professional and explained the problem and provided resolution options. The work was performed in a timely manner and the process of payment was easy. My initial service window was not achieved but the office did connect directly. The back office could have been more proactive in this update but remedied it for the rescheduled to same day visit. I have taped their business card to the underside of the sink. Hopefully no future issues, but if so I’ll call on them again! Cost proposition seemed fair.
Response from the owner: Hi Greg, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Greatly reccomended. Professional and have a great customer service team (I spoke wirh Janet the most and she ia amazing).I contacted this company not knowing what to expect. My new (and also very old) house has lots of issues and I thought to start for fixing the leak in the bathroom tub first. We had Eric and Anar over, and not only did they put up with my 2 crazy big dogs, but they were very polite, professional and accomodating to my requests and specificities. They showed me all that needed to be changed and we decided to tackle it all. They finished in 1 day! Even came back to perfect a few things I wanted and were extremely accomodating.They installed a new faucet with a back plate and a diverter spout, new kitchen sink plumbing, a new and our ever first water softener system with a brine tank and also a new toilet bowl, tank and seat cover.I loved the job (so fast), and how easy to talk they were. I mostly loved that they engaged with my dogs, they love people but are just crazy dogs but Eric ans Anar didnt mind. They cleaned the space before leaving and were very respectful inside my house and towards myself. Great service.
Response from the owner: Hi Laura, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Had an excellent service from Brian today. Arrived and gave me quotes to replace and relocate my reverse osmosis system.
Response from the owner: Hi Gurjeet, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Justin L. arrived promptly and thoroughly explained all my options and the costs involved. He then completed all the work very quickly and efficiently. He was very professional and friendly as well. I’m very happy with his work.
Response from the owner: Hi Lydia, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
I recently had Eric N to address a persistent bathtub leakage issue and replace some corroded wires in my home. I couldn't be more pleased with the service I received.Eric was punctual and professional from the moment he arrived. He quickly assessed the source of the bathtub leakage and explained the problem to me in clear, understandable terms. I appreciated their transparency and willingness to answer my questions.The repair work on the bathtub was impeccable. Eric efficiently fixed the issue, leaving no trace of the previous problem. The bathtub now looks and functions as good as new.Additionally, he took care of replacing the corroded wires in a timely manner. Their attention to detail was evident, ensuring that the system was safe and up to code.Overall, I highly recommend him for their professionalism, expertise, and exceptional service. They provided a hassle-free experience and solved my plumbing and other issues with competence and precision. I wouldn't hesitate to hire him again for any future plumbing needs.Thank you!
Response from the owner: Hi Shivani, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Massimo arrived on time, thoroughly explained everything and did a great job.
Response from the owner: Hi Steve, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Eric Nigh was prompt & courteous. He explained our options re the repair in an easy to understand manner. When the repair entailed further work because of other older parts crumbling in the surrounding area, he made us aware immediately and again described what action was needed. If we ever need help in the future, we definitely would want him to do the repair.
Response from the owner: Hi Cynthia, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Eric was great! Showed up quickly and got us sorted. Professional, and fast. Would highly recommend!
Response from the owner: Hi Aaron, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
We had a minor emergency on a Sunday, that resulted in a leak in the ceiling from a ice maker line removal for a frig. replacement. It was nice to actually talk to a person from Hy-Pro and while the promised time was overdue, she did call back to confirm we were still on the list. When technician arrived he quickly accessed the problem did the repairs, at a cost that was reasonable, especially for a Sunday call, and he was very friendly, and knowledgeable. Masharo Campbell was excellent and we would highly recommend him and his company for any plumbing problems.
Response from the owner: Hi Keith, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric N did an excellent job coming late at night and accessing the situation, and reaching out to his quality control to come and give us options!
Response from the owner: Hi Aleksandar, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Eric Nigh is very professional and know what he's doing. Thank you so much,
Response from the owner: Hi Edgar, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Masharo Campbell provided excellent and timely service
Response from the owner: Hi Helga, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
I needed a technician to repair a toilet that was "phantom flushing". Although not an emergency repair, the receptionist at Hy-Pro booked an appointment for me for the day after my call. She kept me informed as to when to expect the technicians to arrive and let me know that there might be a delay. However, Justin L and Brian A arrived at the originally agreed-upon time and quickly diagnosed the problem (a manufacturer's defect in the new flapper we had installed to correct the same problem a couple of months ago). They installed a new flapper in no time, and the problem was solved. Both Justin and Brian were friendly, professional, and courteous. I highly recommend these 2 technicians and the company to those who need good work done.
Response from the owner: Hi Gerri, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Masharo provide excellent service. Was informative of issue and cost. Performed corrective action to my satisfaction. Would use again.
Response from the owner: Hi Paul, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Last week Jason from Hy-Pro Plumbing and another gentleman he was training installed a new upstairs bathroom toilet. They also replaced some pipe joints downstairs. I found both gentlemen very professional, and they explained in detail the leakage problem with the old toilet and what needed to be done. Hy-Pro is very lucky to have these gentlemen providing such great service. I have used this company over the past for different projects in my home.
Response from the owner: Hi Susanne, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Great service from Masharo, would give him 10 stars if I could! Knew what he was doing and gave us great service at a very affordable price. Would recommend HyPro to anyone that needs plumbing help.
Response from the owner: Hi Risen, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
I called Hy-Pro to arrange the replacement of an old, leaky toilet and was pleasantly surprised to get a same day appointment. The assigned time was between 2 and 5 pm, but I received a call around 4pm apologizing that the technician was running late but would arrive as soon as he could. Hey, I understand that this sort of thing happens and appreciated the update.Masharo arrived shortly after 5 pm, quickly assessed the job and presented an estimate. Once I accepted, he efficiently completed the replacement in short order. He also did a great job of cleaning up when he finished. Thanks very much Masharo.I highly recommend Hy-Pro Plumbing.
Response from the owner: Hi Don, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Daniel did a great job. He was not only professional and courteous, but went above and beyond expectations to resolve the issue. Thank you Daniel and the Hy-Pro team!
Response from the owner: Hi Tim, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Kevin and Eric were very professional and kind when coming to tend to an issue in our basement. Their quote was reasonable and they had a very quick turn around time from diagnosing the issue to fixing the problem.They had excellent customer service, and the dispatch team was professional and kind. There were a couple of delays from my original appointment time but they made me a high priority the next day, and it showed.
Response from the owner: Hi Sarah, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
We had Eric McQueen visit our home to come fix our dishwasher and drain problems and we are very happy with the job. It was quick and efficient service and we are happy for the weekend rescue!
Response from the owner: Hi Joe, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
I want to thank Lucas for his professionalism as he was in her house on-time and was a thorough gentleman. He assessed the problem, determined the root cause and is a gem of a person.God Bless You, Lucas. Thank you for being humble, keep smiling always 🙂
Response from the owner: Hi Ashish, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Sheldon.L did an excellent job on diagnostic the issue and was very professional. I would recommend them for your plumbing needs.
Response from the owner: Hi Gary, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
I hired Hy-Pro plumbing to fix my kitchen and bathroom sink. Masharo was very professional efficient and did a great job in fixing the problem. I would recommend him for your plumbing needs.
Response from the owner: Hi Carlo, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Called them up in the morning and got an appointment for later that day. The plumber ended up coming a little late but got the estimate complete and he went out to buy needed parts. Promptly came back to do the job the next day, happy with the work completed
Response from the owner: Hi Cameron, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
We recently retained Hy-Pro Plumbing and Drain Cleaning to unblock a drain. Gavin Brown was dispatched to our residence to undertake the work. Gavin was very conscientious and detailed in his work. Moreover, Gavin was polite, friendly and a pleasure to converse with. Gavin successfully unblocked the drain and proceeded to clean the ABS piping with a jetting tool. This last stage is highly recommended to remove grease, etc., that may have built up over time. We are happy to give Gavin a five-star rating. He is a great ambassador for Hy-Pro, and we will not hesitate to use the company again.
Response from the owner: Hi Brett, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Justin came in to check on a leak, he was thorough and professional, found the problem and got it fixed!Thank you!
Response from the owner: Hi Deborah, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Eric and the crew were by my house within a couple hours of my call to fix a basement leak. They were quick and efficient. Very thankful for the quick fix. Thanks fellas.
Response from the owner: Hi Cory, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Quick service and very knowledgeable. Will definitely use again.
Response from the owner: Hi Steve, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Massaro CDid an excellent job. Courteous. Took the time to make sure everything was 100%.
Response from the owner: Hi Samuel, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Professional, quick and great communication. Highly recommend their services. It was a painless process.
Response from the owner: Hi Yuvy, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Prompt service and well explained, thank you!
Response from the owner: Hi Dorothea, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Extremely pleased with the excellent work done by Justin and Apprentice Kurtis. They were very courteous and explained everything they were doing and why. Would definitely call them again if needed and highly recommend them.
Response from the owner: Hi Gayle, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Eric’s professional suggestion fixed the problem. Super friendly, professional and fast service. I’d definitely/highly recommend Hy-Pro Plumbing to everyone.
Response from the owner: Hi Grace, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Shawn, Mike, Safi, Ethan and the entire Customer Service Team, I can't thank you enough for your open communication, professionalism and hard work. Stephen your Team is above and beyond. I have referred you to everyone I know. This was a big Job that was done in an amazing time frame. Gold Star!!
Response from the owner: Hi Brad, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Justin helped us install a new toilet and fix our toilet drain. He was friendly, professional and knowledgeable. He explained everything. He made the repair easier and less stressful for us. Thanks Justin! This is our third time using this company. We would highly recommend!
Response from the owner: Hi James, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Very professional and good at their job. Prompt in communication. Answered all my Qs patiently.
Response from the owner: Hi Deep, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Masharo was very knowledgeable and professional and was able to identify the problem and give us options on how to go about fixing it! Thank you!
Response from the owner: Hi Melisha, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Eric N was professional and gave us lots of options. Will use again, thanks
Response from the owner: Hi Colin, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Masharo C is the technician that came out to assess and fix a pipe that had backed up and burst. Was extremely professional and quick to identify the issue and fix it right away. I would recommend this company to anyone who needs plumbing or drain help and will use again in the future myself
Response from the owner: Hi Tammy, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Masharo Campbell, great technician and very friendly. He got the job done quick and correctly. I highly recommend them!
Response from the owner: Hi Karen, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Masharo C was the most professional, kind technician to work with, he found the route of the problem and got it fixed in no time. Went above and beyond to make sure the job was completed correctly. Would definitely recommend to others and use again in the future!
Response from the owner: Hi Tamara, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Jermaine was a consummate professional. He was very knowledgeable and explained to us what needed to be done. Thanks Jermaine
Response from the owner: Hi Scott, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Jermaine was professional, kind and courteous. Would definitely recommend.
Response from the owner: Hi Domenic, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Jerome was very polite and professional. Fixed the issue right away.
Response from the owner: Hi Abbas, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Great customer service. Quick response. Masharo did a great job changing the main shut off valve.
Response from the owner: Hi Wayne, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Masharo was very quick and professional. Iwould use this company again
Response from the owner: Hi Maurice, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Great service from Justin L! Highly recommend the professionalism and attention to detail. Thank you for your service and help.
Response from the owner: Hi Ariestides, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Eric N was great! Fixed the leak in my basement and made all of my leaky shower worries disappear. I would 100% recommend this company
Response from the owner: Hi Shannon, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Gerald Rennie was excellent
Response from the owner: Hi Peter, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Great !! Quick and fast response - realistic estimate and speedy repair !
Response from the owner: Hi Michael, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Polite, efficient, personable and capable.
Response from the owner: Hi Alayne, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Worked very hard to fix problem and was very courteous and thorough.
Response from the owner: Hi Kathy, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Good job, and thanks again Justin for the quality of your job
Response from the owner: Hi Bruce, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Gavin was very professional and very friendly. He let us know exactly what he was doing.I will definitely ask for him again in future.
Response from the owner: Hi Betty, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Daniel was wonderful! Job was done really well. I really appreciated his time at the end when he aligned all the taps for me. Thank You!
Response from the owner: Hi Mariya, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric N was very helpful and took the time to explain the issue and outline my options. I thought that the price was very reasonable and will definitely use his services if required in the future.
Response from the owner: Hi John, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Great in-depth assessment of issues with our old home. Eric N was very knowledgeable and polite.
Response from the owner: Hi Connor, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Great people!
Response from the owner: Hi Jeannine, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
I had 4 plumbing jobs done today including replacing two faucets. Logan did a great job. Would recommend him and this company.
Response from the owner: Hi N, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
We called for repair to a blocked sewer line. Masharo showed up on time and a very pleasant man. He assessed the problem and informed us all the options to fix. Answered all of questions and got right to work.Very pleased with his performance. He also fixed our basement toilet for us while he was here. We wouldn't hesitate to use this sevice again. Good work and reasonable pricing.
Response from the owner: Hi Patandanne, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Masharo was great! Found the problem and worked efficiently to get the job done.Also got my little guy interested in the plumbing trade.
Response from the owner: Hi Jeff, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Daniel showed up at the appointed time.He went over all the details of what was going to be done along with estimates. He was very courteous and asked all questions I raised. He worked right through until after 6pm to ensure everything was done as requested.
Response from the owner: Hi Don, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Eric N was fast, polite and efficient. He explained what was wrong and what had to be done and didn't do a thing without our verbal consent. My father and I could call him again.
Response from the owner: Hi Cynthia, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Eric McQueen came out on Canada Day and provided amazing service. Would definitely use again.
Response from the owner: Hi Justin, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
We had an issue with our sump pump late at night. The website had a live agent who was able to respond as quick as you typed. I called their number early in the morning. The Customer Service agent was very pleasant and asked if I needed anyone right away or wait until the office opened at 7:30 am. She also advised that an experienced plumber with a fully loaded truck will be able to perform a free diagnosis and offer a no obligation quote. The dispatcher called to inform me as to when to expect the plumber. Eric was the Plumber who was assigned to me. He was able to determine the cause of the issue very quickly. He was very professional and courteous and offered me 3 options including one with backup and pump. He installed the primary pump and the check valve and will be returning to install the secondary pump, the battery backup as well as remote monitoring capabilities. I am waiting to hear back from the company once they have the remaining items in stock to schedule the work. Will update review after completion of the remaining installation.
Response from the owner: Hi Dhaksh, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Gordon was prompt and knowledgeable when it came to fixing our tub spout. He was able to correct the problem quickly and we've been happy with it since - no more leaking and good temperature control! 3 months later and still working great!
Response from the owner: Hi Angela, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Eric did some work at my home today. Very professional and efficient. Some people complain about the cost of a plumber (or other services). The alternative is to do it yourself. I’m good at a few things, but plumbing isn’t one of them.
Response from the owner: Hi Ian, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Erin N did a great job for us, working quickly to fix the issue. He also noticed other small things for us to watch for to avoid bigger issues in the future.Thank you
Response from the owner: Hi Legends, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Jennifer was amazing ! i called about a leak we were having in our coffeehouse, she brought a calmness to my hectic situation and had someone arrive within 40 minutes!More comanies need employees like Jennifer
Response from the owner: Hi Matt, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Eric N was very helpful!
Response from the owner: Hi Cathy, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Eric was prompt,efficient and very personable. We were very pleased with the service and would definitely call again.
Response from the owner: Hi Susan, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Did a great job
Response from the owner: Hi Maria, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Eric McQueen and his crew were here for 3 days fixing the sewer problem in my money pit of an old house. He is the hardest working person I have ever met and worked long hours to dig up the old clay tiles under the foundation and created a while new structure. He communicated the plan every step of the way and coordinated the work crew. Thanks also to Taylor for letting me know daily when the crew would arrive, and to Ian Manser for diagnosing the problem and helping with the paperwork.
Response from the owner: Hi Kathy, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Masharo came out and replaced the cartridge in our shower that has been an issue for us before. He was thorough, professional and passed on some good advice.The only issue I had was with scheduling the appointment, the woman on the phone didn't mention it was an after hours call service I had reached I thought it was the actual business. She scheduled for the next day 9-12 noon. Wasn't till that morning we got up early and the call from the office around 8:30am said that service starts at 10am Sunday and there's a $69 call out charge because it was called in after hours which wasn't told to me by the first woman. As a repeat customer I felt a bit disappointed at the additional cost but kept the appointment which didn't get started till around 12:30pm. Some training outside of business hours needs to be addressed. Thanks.
Response from the owner: Hi Sandra, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
A very pleasant experience, Justin was always in contact with us about his arrival time. Came in and did what was asked of him. Professional, clean.Would ask if we needed anything else done. Justin made sure the job was done right and to our satisfaction.Started clean ,ended clean.We will definitely use your services again, and recommend to neighbour's and friends.
Response from the owner: Hi Jason, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Masharo was by my unit today to fix a leaky faucet. From beginning to end he was friendly & professional. Thank you Masharo!
Response from the owner: Hi Marcus, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Eric was great! Very pleasant and professional and answered all of our questions.
Response from the owner: Hi Lee, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Masharo helped my mom fix leaks in her house. He was extremely nice to work with and she was very happy with the experience and the results.
Response from the owner: Hi Patricia, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric N. was very professional and helpful in fixing the shower leak quickly and expertly. We will definitely call him again to help with any plumbing related issues.
Response from the owner: Hi Helen, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Gerald was very knowledgeable
Response from the owner: Hi Heidi, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Hy-pro has been our go to for any plumbing needs for close to 20 years. Great customer service from the pleasant agent who took the work order, the dispatcher who called to inform me as to when to expect the plumber and of course from their service technician Owen who was prompt, knowledgeable, efficient and courteous. Highly recommend!
Response from the owner: Hi Chantal, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
I have used this service in the past and would definitely use them in the future. They provide friendly and professional services.
Response from the owner: Hi Melody, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
I called to have someone come out and fix a leaky sink which sits above the counter. They told me someone would contact me between 12-3 once they had a more definitive time which they did. The technician (Joseph K) came out, diagnosed problem and gave me a quote. I had him do the work which was done exactly as he told me it would and fixed my problem. He left the work area spotless which I was very happy with. He proceeded to give me a receipt by email after receipt of payment. I would absolutely recommend him and the company to anyone wanting quality work.Sincerely,Paul
Response from the owner: Hi Paul, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Eric N installed a new clean out at the base of my stack, now we have access to the sewer which we didn't before! Thanks!!
Response from the owner: Hi Helga, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Awesome job by Masharo from Brantford! Called Hy-Pro yesterday and they were out this morning to fix/replace the vent pipe in our kitchen. Customer service was great and they were affordable. Will definitely recommend them and will use them again in the future.
Response from the owner: Hi Leanne, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Dan C. was efficient, knowledgeable and did a great job on a not so easy plumbing repair. I recommend his services.
Response from the owner: Hi Rob, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
We needed an emergency call at 9pm at night. Hy-Pro were the only ones who were able to come in the same night. The technician's name was Eric. He was very helpful and professional.
Response from the owner: Hi Fernando, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Eric N cleared my drain! Thanks!
Response from the owner: Hi Cherly, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Masharo completed the service. He was very professional, polite and efficient. He explained the issue, showed the difference in the performance of the part and explained the impact. Recommended for future service. Appointment was scheduled and attended the same day as called.
Response from the owner: Hi Greg, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Had Eric N. In to replace my faulty water heater. Fast service. Eric was very professional. Highly recommended 👌
Response from the owner: Hi Glenn, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Eric N was quick and prompt. Service the next day. Totally professional
Response from the owner: Hi Martin, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Masharo Campbell was a wonderful technician. He was prompt and professional. He did a great job and went above and beyond to ensure my leak was repaired. When we discovered I had another leak, he repaired that one as well.
Response from the owner: Hi Susanne, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
I am very inpressed with HY PRO as service call was on time and done on time,Masharo was great and professional
Response from the owner: Hi Warren, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Masharo Campbell was the gentleman the came out and switched our toilet. Great and friendly. great work and was quick no hassle.
Response from the owner: Hi Adam, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Eric M was very knowledgeable and professional and was able to identify the problem and give us options on how to go about fixing it. We have a working sink again! Thank you!
Response from the owner: Hi Elina, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric. M came on time, had great service, and fixed my water leak. Very satisfied with his explanation and would recommend Hy-Pro Plumbing.
Response from the owner: Hi Mr, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Friendly, thanks Masharo
Response from the owner: Hi Stephanie, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Oven.D from hy pro did a great job with unclogging my kitchen sink. Meanwhile Caleb was another technician who explained to me about the various options they have for cleaning your drain pipes. Overall happy with their service and was very professional.
Response from the owner: Hi Vinz, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Very happy with the service provided today from Eric N, Eric was very professional, respectful and answered all the questions that I had. I would use this company again for sure.
Response from the owner: Hi Sarah, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Eric N was great, very honest!
Response from the owner: Hi Nicole, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Eric. N, was very helpful through unclogging the toilet that was dealing with tree roots. He identified the problem and unclogged the toilet.
Response from the owner: Hi Olivia, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric N was great!
Response from the owner: Hi Olivia, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Fast reliable service great workmanship.
Response from the owner: Hi Steve, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Caleb was very informative and professional. Great to work with.Thank you 👍
Response from the owner: Hi Dianne, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Masharo Campbell replaced a broken sump pump for us. He was fast and did a great job.
Response from the owner: Hi Benjamin, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Eric N did an excellent job.
Response from the owner: Hi Danny, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
It’s was an urgent repair. They sent the pro Masharo who is so nice and patient. He came finished the job professionally and helped to get the proper hoses. I would highly recommend their service.
Response from the owner: Hi Lily, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
HY-Pro was able to offer several upcoming dates and appointment times to fit around my busy schedule. Dan was very knowledgeable, friendly, and accommodating, and was able to get the job done same-day which I was not expecting. It was hard work and he did a great job, leaving the area spotless.
Response from the owner: Hi Chloe, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Unplugged plumbing kitchen sink
Response from the owner: Hi Jason, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Navjot was very professional and did a fantastic job for us!
Response from the owner: Hi Mandy, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
We had a flood in the laundry room and Jermaine was amazing. He was very patient with my questions and explained all of the options of fixing the hot water tank issue. Would definitely recommend the company and definitely Jermaine.
Response from the owner: Hi Meilani, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Great company. They were very responsive, came out the same day and fixed a major plumbing issue for me in my basement. Daniel was an awesome plumber, offered a fair price and cleaned up everything. I would highly recommend this company
Response from the owner: Hi Daniel, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
The company was responsive and set up a convenient appointment. Dan was professional and competent and diagnosed the problem and made the necessary repairs. We received a quote before he started the work and he guaranteed the work for 30 days. He cleaned up well after he completed the work. We are very pleased with the service! Thanks, Dan!
Response from the owner: Hi Patti, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Fast, efficient service and reasonably pricedWould highly recommend
Response from the owner: Hi Ken, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Joseph did a great job replacing our faucet. I would recommend Hy pro for any plumbing service
Response from the owner: Hi Edowaye, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Matt was super helpful, professional and had an excellent knowledge of the situation. He took care of the job efficiently and effectively. Extremely satisfied with the work.
Response from the owner: Hi Gagi, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
very attentive and explained the process of repair clearly. gave me all my options and sent the estimates right away. awesome plumber and gentleman
Response from the owner: Hi Kang, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Dan did an excellent job for us!
Response from the owner: Hi Donna, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Joseph.K was great. Super friendly, showed up on time, explained the issue and got it resolved within a couple hours.
Response from the owner: Hi James, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Excellent work done today by Daniel Ciornei. Very satisfied.Daniel arrived on time, cleaned the drain and left my kitchen very clean.Thanks.
Response from the owner: Hi Bb, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
It was a wonderful experience. Good job guys. 👏 l am very appreciative of your service. Keep it up Daniel.
Response from the owner: Hi Juliet, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Connor arrived on time. He was very friendly and explained everything he was going to do. The workmanship was great and he solved out drainage problem perfectly.I highly recommend using this service for your plumbing needs.
Response from the owner: Hi Craig, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Excellent service. Very professional. Job was done efficiently and quickly.
Response from the owner: Hi Gerry, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Owen Dieterich arrived on time and did a great job on our clogged drain pipes in the basement. He was very thorough and courteous in his work. We won't hesitate to call Hy-Pro for all our plumbing services.
Masharo Campbell did a fantastic job!!!very highly recommended.
Response from the owner: Hi Eric, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
We had a valve replacement service with Jermaine B. He is a thorough professional, very polite and knowledgeable. We had our drywall limiting access to the valve which had to be replaced. Jermaine was able to replace it efficiently with minimum damage to the drywall. I would highly recommend him to anyone looking for plumbing services. Thank you Jermaine for the excellent experience. We really appreciate it.
Response from the owner: Hi Anuj, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Eric N. was great, did an amazing job, quick and thorough
I had a busted water line Nick arrived on time and found the issue.he was very polite and took the time to do the job wright he also made sure all the water in the house was working before he left I take care of ten homes and will be using this company for all my plumbing issues from know on.
Response from the owner: Hi George, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Eric Mcqueen did an aweome job day before Christmas hip hip hurray thank you Eric
Response from the owner: Hi Ann, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Jermaine was amazing...he did a great job and went over and above. He was so friendly, professional and he did an amazing job. I would recommend Jermaine to anyone ... he was awesome.
Response from the owner: Hi Stephanie, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Jermaine did a great job fixing the various issues we had in our house. Prices were also reasonable.
Response from the owner: Hi Nick, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
I called the office expecting to make an appointment the following week and was pleasantly surprised to be offered same-day service. I was unavailble that day, so they sent Amir out the next day I was available at time that worked best for me. The service and appointment booking experience was fast and efficient. Amir was fast, and extremely knowledgeable. He made valuable recommendations and we value his opinion. He answered all of my questions. He also went the extra mile to ensure that everything was in good working order under the sink. He worked very quickly and efficiently. As a customer, it means a lot to me when contractors clean up after their work, and Amir was also very neat and left nothing for us to clean or pick up when he was done - Thanks Amir and Hy Pro! Update: Dec 2022: Had a minor leak under the kitchen sink. I called at 8:30, had someone here by 9:00(this time it was Massimo G.), and the problem resolved befor 10:00am. The price was very fair as well. That's two incredible services. I will not be calling anyone else for plumbing needs.
Response from the owner: Hello Jenn. Thank you for sharing your experience with Hy-Pro Plumbing & Drain Cleaning of London and your technician Amir. We are glad to hear that you found our booking experience fast and efficient and Amir's service fast and knowledgeable. Our technicians are always happy to provide advice and tips to help prolong your plumbing system. Thanks again for your kind words and for choosing us! Have an incredible week Jenn!
Masharo was very professional and did a great job installing shut of valves on three bathroom sinks.
Response from the owner: Hi Donna, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
I found HY-PRO GRP to be a very reputable company to deal with for our plumbing issue. We had a leaking tap in the tub of our master bathroom. Staff were extremely responsive and professional from start to end. Eric N; our technician/plumber was knowledgeable and provided suggestions to resolve our problem.The repair was more difficult due to ceramic tile that encased the tub. He had to cut into the tile to access the valves and tap. Once replaced he cleaned up the area before leaving our house. Excellent job well done!
Response from the owner: Hi Wayne, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
I was very impressed with this company.Navjot did an excellent job and took the time explaining to me the process from beginning to end,He was very pleasant and knowledgeable and did a great job of cleaning up.I would definitely recommend.Thank you.
Response from the owner: Hi Nancy, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Service was courteous, helpful, honourable and informative. Gets my recommendation.
Response from the owner: Hi Scott, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
This is the 3rd time we have used Hy-Prro over the last several years. Nothing but a positive experience each time. This time Jermaine repaired two of our issues quickly and efficiently once he assessed the problems. He was very respectful of our home, explained and showed me what he did and how the new plumbing worked. I highly recommend Hy-pro and Jermaine.
Response from the owner: Hi Samantha, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Navjot showed but in the tinfram promised, identird the problem and worked fir quite some time to resolve I, while keeping up-to-date with progress and our options. Quick response and fair value for the time put in. Would definitely recommend.
Response from the owner: Hi Rosanne, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Massaro.C. he was fantastic and done his job on time.
Response from the owner: Hi Sunil, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Eric M (lightning McQueen) was fantastic!! Excellent service all around! 🙂
Response from the owner: Hi Kelly, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire us team. We look forward to serving you again for all your plumbing and drain cleaning needs.
If I'm being honest, I'm selfishly a little reluctant to share this review... I would hate for these guys to get to busy for me! However, fair is fair... they earned a great review, so they get one.I have worked with and hired a lot of plumbers, but have never felt the need to post a review on any... but we bought a century home and had a drain issue. I didn't want to call anyone from out of town and really needed a company that would understand our home. They promptly dispatched Eric McQueen. This guy showed up mentally and physically capable of doing the job (this is a big deal these days!), loves his work and is not troubled to go that extra mile.He was an absolute professional. He dropped mats down, left his business card on floor near the door so that our kids weren't startled by him working in the basement and would be able to quickly glance at the card and attach a name and face to the guy in the basement. Communicated what he was going to do, did it, then gave options, no pressure or upsell, once we decided to proceed with work, he completed it, shared his warranty (which is great!), cleaned up and moved on. HONEST guy, no upselling... listened attentively and explained things thoroughly.Pricing is very fair and he gets the job done. Period. I have since referred them to a couple of commercial buildings as the new primary plumbers and will continue to use them. They have responded to emergency calls, both commercial and personal and have ALWAYS completed the job.It is no exaggeration when I say that Eric went above and beyond my expectations to get the job done. I would like to say thank you to him and this team for your excellent workmanship and professionalism. Don't change! Companies like this are hard to find.
Response from the owner: Hi Cliff, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
We needed our sump pump replaced due to old one being rusted through. Hy-Pro was very responsive and provided great value. They were able to send out a tech the same day.Hy-Pro sent out Masharo Campbell who was knowledgeable, professional, and punctual. He was able to diagnose and replace the pump in no time.I'm very glad that we called Hy-Pro and will definitely keep them in mind for any further repairs/installations that need to be done.
Response from the owner: Hi Karan, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Eric was knowledgeable, polite and thorough in his work. He was very polite.
Response from the owner: Hi Meg, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
I have been using HY-Pro since I moved to Milton 10 years. Every interaction has been positive and reinforced the quality of this company. Brandon came by today to assist me, he was professional and dealt with my issue quickly and efficiently. I would not hesitate to refer this company and will definitely use them for future services.
Response from the owner: Hi Cheryl, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Our team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Hy-Pro Plumbing did a great job in our facility. Friendly guys ( Joseph K) great work, and reasonably priced. Highly recommend.
Response from the owner: Hi Karen, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Plumber Dan was well on time caried out the job very professionally, He has a good knowldge of plumbing thus he fix it very neet and clean.
Response from the owner: Hi Roman, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
I had a toilet leak and Daniel fixed the problem.He was excellent!
Response from the owner: Hi Verna, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Jermaine B, was one of the most professional, polite and thorough plumbers I have hired in years. He was systematic, explained what he was doing and cleaned up. He took the time to explain his fees and costs associated to our repairs. I will be requesting him again.
Response from the owner: Hi Darrell, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Jermaine was awesome! Super professional and fixed my probelm!! Will definitely use HY-Pro Pluming again in the future.
Response from the owner: Hi Peter, thank you for your review! We're glad to hear that you enjoyed your experience. Thanks again for choosing us and have a great day!
Fast and good service. Owen is polite and professional at his job. My kitchen sink is no longer clogged. Thank you
Response from the owner: Hi Mengly, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Fast ,clean and very professional. Navjot was awesome!
Response from the owner: Hi Rowel, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Gordon was extremely helpful, and knowledgeable with regards to next steps and preventive measures.
Response from the owner: Hi Nicole, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with our technician. Thanks again for choosing us as your local plumbing and drain company and have yourself an awesome day!
Joseph knight is a super professional tech with an extensive knowledge . What I like most is he is an creative who find the best solution in troubleshooting and save your money .
Response from the owner: Hi Hossein, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Fantastic and professional service provided by Justin.
Response from the owner: Hi Natasha, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
I had a second time service from HY-Pro Plumbing & Drain Co.At his time, Joseph re-installed my kitchen water faucet, and he was a friendly competent plumber.I am happy that I called HY-Pro Plumbing & Drain Co. for the second time.Thank you very much again for your services!!
Response from the owner: Hi Clara, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire team. We look forward to serving you again for all your plumbing and drain cleaning needs.
Eric did an excellent job figuring out the problem and cleaning out the drain. Thanks Eric!
Response from the owner: Hi Danielle, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Great experience. I had a leak from my toilet and Michael was available to come out that evening, he arrived just when he said and had it fixed in no time.
Response from the owner: Hi Graham, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Very nice guy, very efficient worker
Response from the owner: Hi Julia, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Jemaine of Hy-Pro is awesome! He was professional as well as straight-up when it came to my plumbing issues. He had my best interests in mind and I appreciated his time and expertise. On top of that, he was a great person. I would call Hy-Pro again in the future and ask if Jermaine was available, if I ever found myself in need. Thank you.
Response from the owner: Hi Andrew, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
We had sewage water back up in the basement bathroom and Navjot Lumb was our saviour. He was very professional, came on time, explained and showed us the cause of the the issue and had it fixed. Thank you again.
Response from the owner: Hi Vicky, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Professional and courteous experience. Knowledge advisor. The person on the phone accomodated my time request.
Response from the owner: Hi Aman, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Very professional and polite, was in and out quickly
Response from the owner: Hi Jack, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Mahsro was Curtiss nd polite I was very pleased with his work
Response from the owner: Hi Dawn, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Masharo did an amazing job. Thank you so much
Response from the owner: Hi Dan, thank you for your review. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind words. Have a great day!
Needed emergency service on a Sunday morning. Called at 11AM, service tech was there by 1PM, problem completely resolved by 3PM. Responsive, punctual, professional and very clearly explained the problem to us and how we could avoid it in the future. Price was VERY reasonable. Fantastic service and highly recommend.
Response from the owner: Hi Jefferson, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Justin is fantastic! He was professional, informative, tidy, knowledgeable and so helpful! We are so thankful to have had our leaky pipe taken care of so quickly, and done right! Thank you Justin!!!!
Response from the owner: Hi Rita, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
Called on a long weekend, and they were able to sent someone out in 2hrs. Navjot was professional, offered valuable recommendation and able to resolved the issue promptly.
Response from the owner: Hi David, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to write this review to share with others. Your kind words are much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Personable and extremely friendly, we have Michael C as our repairman, highly recommended.
Response from the owner: Hi Jonathan, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
ReynaldoV was very friendly and professional when he came to replace seized water valves. He answered some additional questions I had about the pipes, and put me at ease about my mini plumbing emergency. As someone who lives alone I appreciate the friendliness of professionals who come into my home. I felt comfortable and rec'd quality workmanship.Highly recommend ReynaldoV!
Response from the owner: Hello Shannon Mahoney, thank you for taking the time to rate your experience with our team. We’re delighted to see you’re happy with the service. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning. All the best!
Michael was great, arrived a head of schedule, communicated the issue well and took care of the problem…
Response from the owner: Thank you for the five-star rating, J M! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Mike C was very respectful and informative
Response from the owner: Hi Jessica, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about our company. We're here for your plumbing and drain cleaning needs anytime!
I really recommend Hy -Pro services. They are friendly and really professional. Was on time, and Joseph did everything he could do to fix my shower plumbing problem. Joseph K. Thank you for your hard work.
Response from the owner: Hi Mafaldacrehv, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The our company team will be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing us.
Joseph Knight was professional and punctual. Well done job !
Response from the owner: Hi Laurie Ogilvie, thank you for taking the time to rate your experience with our team. We’re glad to see you enjoyed the service. Thanks again for choosing us! Have a great rest of your day.
I had the pleasure of dealing with Jermaine when we had our pipe leak. Phenomenal service would use again strictly because Jermaine was so professional and got the job done right. Not only did he help in solving our leak but actually educated me on what he was doing, why he was doing it, and how to prevent other issues from occurring in the future.As long as this is the standard set for employment at this company I will continue to use this company for any issues. Great job and thank you!
Response from the owner: Hi Robert, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Gerald was professional straight forward and a great teacher on how to maintain what he has fixed. Thank you for your help
Response from the owner: Hi Fabio, thank you for your review and for choosing us as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
Service tech Gerald was great,laid out what likely problem was and what the best solution would be.Also advised me on future issues that may have to be addressed.Happy with work that was done.
Response from the owner: Hi Brad, thank you so much for taking the time to write this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Michael C. Was courteous and knowledgeable. He did a great job!Dr. K.
Response from the owner: Hi Andreas, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Gordon did a very professional job
Response from the owner: Hi Gordon, thank you for sharing your experience with us. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Justin Lee responded very quickly to our request to understanding why our shower was only providing extremely hot water. Justin quickly determined our Riobel temperature cartridge was defective. He did a search of suppliers and found the cartridge number and was able to install the replacement in a manner of minutes.Justin is very professional and highly customer focused
Response from the owner: Thank you for the five-star rating, Robert dido! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Navjot Lumb was very helpful, he explained our options and the pros and cons and made recommendations. He worked through his lunch and stayed till everything was in good working order! Great job would recommend him!
Response from the owner: Hello Judy, thank you for sharing your experience with Hy-Pro Plumbing & Drain Cleaning of London ON. We’re glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Gerald was awesome! explained all the options and what he recommended. He was very professional and empathic toward my situation. He explained in detail everything he was going to do. He even cleaned up a bunch of the sewage in my basement. I couldn't ask for a better service tec
Response from the owner: Hello Chris, thank you so much for taking the time to write this five-star review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Masharo did a really good job fixing our pipe. Great work would recommend again
Response from the owner: Hello Nav, thank you for sharing your experience with Hy-Pro Plumbing And Drain Cleaning OF Hamilton & Dundas. We’re glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!
Gerald was very responsive and patient and spelled out the options very well!
Response from the owner: Thank you for the five-star rating, Robin Newstead! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Gerald was very efficient and professional
Response from the owner: Thank you for your five-star review, Nancy. We’re glad to hear that you enjoyed your experience with Hy-Pro Plumbing & Drain Cleaning of London ON. Thanks again for choosing us and have a great day!
Gerald was very professional and helpful. Will definitely use him again in the future.
Response from the owner: Hello Jeff, thank you for your review and for choosing Hy-Pro Plumbing & Drain Cleaning of London ON as your local plumbing company. We appreciate the support. Have a great rest of your week!
Gerald and Edwards were very professional in the execution of the work I requested. The were also patient in explaining what needed to be done to replace the cartridge in my shower as well as they discuss the risks they identified. I could see they were experienced in what they do and I would definitely use there services again.
Response from the owner: Thank you for the five-star rating, Kevin McDowell! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Phil arrived when expected, explained everything in layman’s terms and didn’t leave until job was done to his high standards. Will definitely call again if we need plumbing services!
Response from the owner: Hello Donna, thank you for your review and for choosing Hy-pro Plumbing & Drain Cleaning Of Georgetown as your local plumbing company. We appreciate your support. Have a great rest of your week!
Gearld was very professional 👏
Response from the owner: Hi Brad, thank you for your review and for choosing Hy-Pro as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!
It was a big job and Connor and others were very professional. They came when they said and called when delayed. Everything was cleaned up before they left. Very impressed. We would definitely use them again. Would definitely recommend them.
Response from the owner: Thank you so much for rating your experience with Hy-Pro Plumbing & Drain Cleaning, Gail Fabiani! We really appreciate your support and are thrilled to see you’re happy with our services. Please let us know if there is anything else we can do for you in the future. Have a wonderful day!
Gerald was very knowledgeable and completed the jobs in a timely manner.
Response from the owner: Thank you for the five-star rating, N Kanick! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Gerald was very helpful and answered all my questions! Thank you.
Response from the owner: Hello Patricia! Thank you for taking a moment to rate your experience with the Hy-Pro Plumbing & Drain Cleaning. We’re very pleased to learn you’re happy with our services, and hope you keep us in mind for any future plumbing work. Have a great day!
Michael C was courteous and fixed our issue.Though the cost was higher than expected, the service was good.
Response from the owner: Hello Jeve Sukhdeo, thank you for your five-star rating and support. We’re glad you had a great experience with us. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning. Have a great day.
Fraser was super helpful. We had a kitchen faucet that leaked and needed replacing, plus a toilet that was also leaking and needed to be replaced. Fraser talked to us about different options and took our thoughts into consideration. We were really pleased with the service and professionalism. Thanks Fraser!
Response from the owner: Hi Matteo Pauselli, thank you for taking the time to rate your experience with our team. We’re glad to see you enjoyed the service. Thanks again for choosing us! Have a great rest of your day.
Gerald did a great job
Response from the owner: Hi sunprit kaur, thank you for taking the time to rate your experience with our team. We’re glad to see you enjoyed the service. Thanks again for choosing us! Have a great rest of your day.
Gerald was professional and knowledgeable
Response from the owner: Hello Lee Stanley, thank you for your five-star rating and support. We’re glad you had a great experience with us. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning. Have a great day.
Gerald excellent friendly, thorough work.
Response from the owner: Thank you for the five-star rating, Heidi Kline! We really appreciate you for choosing Hy-Pro Plumbing & Drain Cleaning as your local plumbing and drain cleaning company. Have a great day!
Jerald is so very good in this job, he fixed everything and check everything.
Response from the owner: Hello John Davalos! Thank you for taking a moment to rate your experience with the Hy-Pro Plumbing & Drain Cleaning. We’re very pleased to learn you’re happy with our services, and hope you keep us in mind for any future plumbing work. Have a great day!
Very kind and hard working individuals. Really appreciate the good work!
Response from the owner: Thank you so much for taking the time to leave this five-star rating, Harry Thomas! We really appreciate your business. Please let us know what we can do for you in the future.
We were delighted to have Gordon come to our home on short notice to deal with a sewage line. Gordon was very kind, knowledgeable, and offered us some insight in order to improve our home in the future. We will definitely be working with Hy-Pro Plumbing moving forward! Thank you again, Gordon!
Response from the owner: Hi Brent Avdovich, thank you for taking the time to rate your experience with our team. We’re glad to see you enjoyed the service. Thanks again for choosing us! Have a great rest of your day.
Sunny was here to help us with the drain unlocking. Very professional and on time. Gave us good tips as well for future and what we can do to avoid all this. Highly recommend these guys. They were the only people to help us over the weekend.
Response from the owner: Hello Vipul Verma! Thank you for taking a moment to rate your experience with the Hy-Pro Plumbing & Drain Cleaning. We’re very pleased to learn you’re happy with our services, and hope you keep us in mind for any future plumbing work. Have a great day!
We were very happy about the service provided by David C. from Hy-Pro. He was professional, courteous, and honest. He did extensive tests, and did not leave until he was sure the problem was resolved. Dave was also very knowledgeable, and provided all the information I was looking for, about what may have caused the problem. Thank you David, and Hy-Pro for the great service!
Response from the owner: Hello Kevin, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas. We are delighted to hear that you enjoyed the service provided by David and that you found it to be professional, courteous, and honest. Thanks again for your kind words and trust. All the best Kevin!
Jason was lovely, efficient and a great representative of Hy-Pro. Will be calling next week for more help!
Response from the owner: Hello Dana, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas. We are glad to see you enjoyed the service. All the best!
We needed a quick fix for a leak that was getting worse. They arrived when they said they would and got the job done.
Response from the owner: Hello Judith, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville. Happy to hear you enjoyed the quick leak repair service provided. Thanks again for choosing us. We appreciate the support. All the best!
Our kitchen pipes exploded in our lower level and where clogged from 30 years of grease and food plugging our pipes. I contacted Hy-Pro for assistance. I found them on-line; read a number of positive testimonials on their professional website and decided to give them a try. They promised to have a plumber to our home within one hour. Philip arrived promptly. He was polite and analyzed the problem(s) and successfully resolved a series of contributing issues. By the time he left our pipes where cleared. Thank you Philip for a great job and Hy-Pro for your assistance. We would highly recommend the company and Philip the plumber for your plumbing needs.
Response from the owner: Hello Hiliary, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Oakville. Glad to see that you enjoyed the service provided by your technician, Philip. Thanks again for choosing us and for your support. Wishing you and your family Happy Holidays!
Taylor worked hard and leaned up. a well done job.
Response from the owner: Hello Donald, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas. Glad to see you enjoyed the service provided by Taylor. Thanks again for choosing us and for your support. All the best!
Quick and professional. Got the job done
Response from the owner: Hello Ian, thank you for your review and for choosing us as your Oakville plumbers. Have a great day!
Jeremy was fantastic from start to finish. He was humble, professional, and very respectful. Considering the times, he came and fixed our water in no time. Our family appreciates him greatly. Give him a raise please.
Response from the owner: Thank you for choosing Hy-Pro and for your kind words towards Jeremy. We also believe he's a fantastic plumber! Thanks again for your review and kind words. Have a great day!
Sunny was great, quick service, reasonable rates
Response from the owner: Hello Anton, thank you for your review! We are glad to hear that you found the service provided by Sunny to be great, quick and reasonable. Have a great weekend!
Excellent service fixed the problem right awayI especially appreciated the call to let me know Eric was on his way to my homeEric was pleasant and knowledgeable that’s exactly what I needed
Response from the owner: Hello Victoria, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Burlington ON. We are happy to hear that you enjoyed the service provided by your Hy-Pro technician, Eric, and that you found him to pleasant and knowledgeable. Thanks again for choosing us and have yourself a fantastic day!
Thank you to Eric G who provided amazing service today. He resolved our issue for us and he took the time to explain everything to me.
Response from the owner: Thank you for your review and kind words Michelle. We are delighted to hear that you enjoyed the service provided by your Hy-Pro technician, Eric, and that you found it to be amazing. We also thinks he's amazing! Have a great week.
Sunny was quick, informative and fair. Appreciate your help!
Response from the owner: Hello Brett, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Burlington. We are glad to hear that Sunny provided you with quick, informative and fair service. Have a fantastic day.
I really appreciate the time and effort Eric G. took in trying to solve our plumbing issue. He was both professional and courteous and I would recommend him and Hypro to anyone.
Response from the owner: Thank you for your review! Glad to hear that you enjoyed the service provide by Hy-Pro Plumbing & Drain Cleaning of Burlington and your technicians Eric. Have a fantastic weekend!
Hy-Pro was the best plumbing company.I would highly recommend them and David who came over was so professional and friendly and efficient.Also very good clean up after the plumbing job.I am very happy with the new toilet that was installed.Thank you
Response from the owner: Thank you for your review and kind words Paula! We are delighted to hear that David provided you with professional and courteous service. Thanks again for choosing Hy-Pro and have yourself a great weekend!
Mathew was very pleasant and personable and he gave us options to help save on the cost. I would definitely recommend this company. Great service and punctual.
Response from the owner: Hello Gloria, thank you for sharing your experience with HY-Pro Plumbing & Drain Cleaning Of Oakville. Glad to hear that your technician, Mathew, provided you with service you found pleasant and personable. Thanks again for choosing us and for your kind words. Have a great day!
Excellent service starting with the person who booked my service call. Had a plumbing emergency and someone came out within an hour. David B. was awesome! He is very knowledgeable and let me know exactly what was required for the repair. I will definitely recommend to anyone looking for a great plumbing company.
Response from the owner: Hello Kimberly, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Brampton. We are happy to hear that you enjoyed the service provided for your plumbing emergency. Thanks again for choosing us and have yourself a great day!
It was a great experience and Sunny was super amazing and knowledgeable. He put the hard yards and the result was a clean and tidy toilet. Cheers.
Response from the owner: Hello Nitin, thank you for your review of kind words towards Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas and your technician Sunny. We are delighted to hear you enjoyed the service and found Sunny to be amazing. We also think hes amazing! Thanks again for choosing us and have yourself a great rest of your week!
David did a great job in all respects. He was informative about what needed to be done. The dispatching for this job was prompt. Much appreciated
Response from the owner: Hello Riisa, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton-Dundas. We are glad to hear that David provided you with prompt and informative service. Thanks again for your kind words and have yourself a great rest of your week!
Chris did an awesome job assessing my heating problem here in oakville (showed up same day I called)... and fixed the problem to the tee on the second visit. Professional and efficient. The call center is also very diligent. Took the calls immediately and they will get to your concerns without wasting time (thank you, nina).
Response from the owner: Thank you for your review. Glad to hear that your Hy-Pro technician, Chris, provided you with great service. Thanks again for choosing Hy-Pro and have a fantastic week!
Mat V went above and beyond. Even managed to fix the defective faucet I had just bought. 12/10, would recommend.
Response from the owner: Thank you for your review Peter! Glad to hear that you enjoyed the above and beyond service provided by Matt. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning of Oakville and have yourself an incredible day!
Cleared the blocked drain quickly. Also explained everything well.
Response from the owner: Hello Fred, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Burlington. Glad to hear that you enjoyed the informative and prompt service for your block drain. Have a great day!
Excellent service. I thought I had two leaks, but Dave knew right away I only had one leak and fixed it in minutes.
Response from the owner: Hello Irene, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Burlington. We are glad to hear you enjoyed the leak repair service provided by your technician, Dave. Thanks again for choosing us! Have a great rest of your week Irene.
Had a big problem and they came out the same day. Jeremy was awesome and very knowledgeable. Would definitely recommend to anyone looking for a great plumbing company.
Response from the owner: Thank you for your review! We are glad to hear that your Hy-Pro technician, Jeremy, provided you with awesome and knowledgeable service. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning of Burlington and for your kind words. Have a great day and all the best!
Called around 10 pm for a pipe that had been leaking. Gentleman on the line took all my info an booked me in for the next morning with a 2 hour window. Nick and his team arrived promptly and got the job done quickly without any mess. I like the iPad - paperless invoice and credit card payment made it easy. Would highly recommend Nick and HY-Pro!
Response from the owner: Hello Pardeep, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Oakville and your technician Nick and the rest of our team. Glad to hear you enjoyed the prompt and professional service and that you would highly recommend us! Have a great day!
Shawn was great. Would recommend him and hypro as they have been to our buisness numerous times.
Response from the owner: Thank you for your review Brandon! We are glad to hear that your Hy-Pro technician, Shawn, provided you with great service that you would recommend. Thanks again for your continued support and kind words. Have a great rest of your week!
Matthew was not only friendly and helpful but also took the time to answer my questions. He has great people skills and a great sense of humour. Would definitely request him in future.
Response from the owner: Thank you for your review Kevin! Glad to hear that Matthew provided you with friendly and helpful service. Thanks again for choosing HY-Pro Plumbing & Drain Cleaning Of Burlington. Have a great day!
Fast, friendly service from Sunny and the problem was taken care of perfectly!
Response from the owner: Hello Russta, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Hamilton & Dundas. We are delighted to hear that you are happy with the fast and friendly service provided by your technician Sunny. Thanks again for choosing us and have yourself a wonderful weekend!
Matt T. came to look at a leak in some ceiling pipes. Made clean cuts to the drywall without any unnecessary damage and provided us with a full diagnosis of the potential issues. Great service once again.
Response from the owner: Thank you for your review Osman! We are glad to hear that Matt provided you with great service. Thanks again for choosing HY-Pro Plumbing & Drain Cleaning Of Burlington and have yourself a great day.
I was very satisfied with the service provided by Matt. I had 3 small repairs of which he was informative and gave a quote before starting to work. One repair could not be completed as he did not have a part.
Response from the owner: Hello Sharon, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Burlington ON and your technician Matt. We are glad to hear you are satisfied with the service provided. Thanks again for choosing Hy-Pro and have yourself a great day!
Jesse W is an amazing technician! He is incredibly efficient, reliable and well-versed in the area of residential plumbing!!
Response from the owner: Hello Shèrida, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville. We are happy to hear that your technician Jesse provided you with efficient, reliable, and well-versed service! We also believe is he amazing. Thanks again for choosing Hy-Pro and have yourself a great day!
What a phenomenal experience. I had a blockage between my kitchen and laundry room with no luck trying myself. Called Hy-Pro and within hours they were here and within an hour we had the blockage removed. Shawn was friendly, neat and efficient. I will definitely use them again and I would recommend them.
Response from the owner: Thank you for your review Daneil! We are delighted to hear that you had a great experience with your technician Shawn for your blockage problem. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning of Oakville and have yourself a great rest of your week!
SUNNY very quick efficient and honest guy, great work!!
Response from the owner: Hello Bill, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville. We are glad to hear that Sunny provided you with, prompt and efficient plumbing service. Thanks again for choosing us and have a great day!
Fast service by Sunny! Very knowledgeable. Price could be better but quality service.
Response from the owner: Hello Aninda, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville and your technician Sunny. Happy to see you enjoyed our service. Have a great day!
We had excellent service today from Hy-Pro. They were not only able to fix the broken pipe, but also fixed our sprinkler system in the process. Service was above and beyond from Sunny.
Response from the owner: Hello Julia, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Oakville. We are happy to hear that Sunny provided you with above and beyond service for both your broken pipe and sprinkler system. Thanks again for choosing Hy-Pro and have a great day!
Shawn arrived promptlyDid a great job. Thanks
Response from the owner: Thank you for your review Ahatha! We are happy to hear that your Hy-Pro technician, Shawn, provided you with prompt and great service. Have a great day!
Courteous, knowledgeable, and efficient.
Response from the owner: Thank you for your review Moira! Glad to hear you enjoyed our service.
Sunny was excellent. Focused in the finding the problem with no waste in time or money.
Response from the owner: Hello Richard, thank you taking the time to share your review with Hy-Pro Plumbing & Drain Cleaning Of Oakville. We are delighted to hear that Sunny provided you with excellent service. Thanks again for choosing Hy-Pro and have yourself a great day.
Had a problem with my drain and a leak. Hy-Pro was quick in responding. The technician, David, they sent did an excellent job of explaining what was happening and my options. He did a great job and kept me updated throughout and showed/explained what he was doing. I’m very pleased.
Response from the owner: Hello Rudy, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Oakville. We are happy to hear that David provided you with prompt service and took the time to ensure you understood what was to be done. Thanks again for choosing Hy-Pro and have a great day.
Shawn was very nice and resolved our problem fast and efficiently !
Response from the owner: Hello Jennifer, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Oakville and your technician Shawn. We are happy to hear that Shawn provided you with courteous and prompt service! Thanks again for choosing Hy-Pro and have a great day.
Had hypro out to fix a old leaking valve. They came out quick and shawn was very professional and did a good job changing out the old valve.
Response from the owner: Hi Wayne, thank you for your review of Hy-Pro Plumbing & Drain Cleaning of Hamilton & Dundas. We are happy to hear that your technician, Shawn, provided you with prompt and professional service on your valve replacement service. Have a great day!
Had all Kitec supply pipes replaced in my house.Scheduled in 2 days.Amazing service, minimal damage to drywalls, I was really surprised.Jesse went above and beyond, extremely professional.Highly recommend this company.
Response from the owner: Hello Alexey, thank you for your review of HY-Pro Plumbing & Drain Cleaning Of Burlington ON and your technician Jessie. We are happy to hear that our team provided amazing service that minimized damage. Thank you for choosing and recommending Hy-Pro. Have a great week Alexey!
Eric C. was a wonderful technician and solved our problem ASAP and very pleasant.
Response from the owner: Thank you for your review Stephanie! We are happy to hear that your technician Eric was courteous and provided you with prompt service. Thank you for choosing HY-Pro Plumbing & Drain Cleaning Of Oakville and have a great day.
Had Eric C. do work on my main drain. He got it up to code and worked hard on removing the roots. He is professional, honest and does a great job explaining the work to be done. I would recommend Eric for your plumbing needs.
Response from the owner: Hello Conrad and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. We are glad that you had an excellent plumbing experience. Thanks for recommending Hy-pro Plumbing & Drain Cleaning and have a great day!
Eric C. came for the service call and did a tremendous job. He added shut off valves and changed the faucet in the kitchen. He also provided us a solution for some old work around plumbing in our laundry room and bathroom. He capped the pipes so we can renovate the bathroom...even helped us remove the vanity while he was there. Great job!
Response from the owner: Hello Stacey and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. We are glad that you had an excellent plumbing experience. Thanks for recommending Hy-pro Plumbing & Drain Cleaning and have a great day!
Eric C
Response from the owner: Hello Todd and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. We are glad that you had an excellent plumbing experience. Thanks for recommending Hy-pro Plumbing & Drain Cleaning and have a great day!
Hypro Eric was a great guy to have help us with our bathroom project. Great knowledge
Response from the owner: Hello Luis and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. We are glad that you had an excellent plumbing experience. Thanks for recommending Hy-pro Plumbing & Drain Cleaning and have a great day!
quick and efficient service
Response from the owner: Hello Tim and thank you for posting this review for Hy-Pro Plumbing. We are glad that you had a quick and efficient plumbing experience! Thanks for choosing Hy-Pro Plumbing & Drain Cleaning and have a great day!
Dean was excellent. He came to our home for a kitchen sink that was not draining and provided the best customer service. Instead of trying to charge me for an expensive fix, he helped me to try a less expensive option and it worked. He was professional, courteous and very honest. I would highly recommend this company and Dean.
Response from the owner: Hello Pamela and thank you for posting this review for Hy-Pro Plumbing and our technician Dean. We thank you for your business and appreciate that you would recommend us to others. Thanks again for choosing Hy-Pro Plumbing & Drain Cleaning and have a great day!
Good, reliable honest. I usually ask for Eric C does a thorough job and helpful to explain the work before and after.
Response from the owner: Hello Sebastian and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. We are glad that you had an honest and reliable plumbing experience. Thank you for recommending Hy-pro Plumbing & Drain Cleaning of Oakville and have a great day!
Wanted to thank Eric C @ Hy-Pro plumbing for helping my parents, will be using them again in the future. Extremely satisfied with the knowledge and positive attitude.
Response from the owner: Hello Richard and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. We are glad that you are extremely satisfied with your plumbing service. Thanks for recommending Hy-pro Plumbing & Drain Cleaning of Oakville and have a great day!
Our technician, Eric C. Was absolutely phenomenal. I highly recommended Eric and Hy-Pro's services. You won't be disappointed.
Response from the owner: Hello Jenny and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. Thank you for recommending Hy-pro Plumbing & Drain Cleaning of Oakville and have a great day!
Eric C has done a first rate as always with a plumbing job at our home. His customer focus and friendly approach is first rate. We would highly recommend Eric and Hydro plumbing for any plumbing job. Thankyou very much Eric.John and Gloria of Georgetown.
Response from the owner: Hello John and thank you for reviewing Hy-pro Plumbing & Drain Cleaning and our technician Eric. We are glad that you had a great experience. Thanks for recommending Hy-pro Plumbing & Drain Cleaning of Oakville and have a great day!
Jeremy was very efficient and prompt service.
Response from the owner: Thank you for your 5 star review
Jeremy was great. Thanks for your help.
Response from the owner: Thank you Lyn we will let our technician Jeremy know about your 5 star review
I found HY-Pro Plumbing through Google Search and read the amazing reviews. After working with Ali, I must admit that HY-Pro is very professional and helpful. I would definitely recommend using this company.
Response from the owner: Thank you Rose for you 5 star review we are glad you were happy with our service
Jeremy was great! Prompt and efficient.
Response from the owner: Thank you for you feedback, Jeremy will be happy to hear this
Jeremy provided excellent service pleasant manner job well done will call again.Thank you
Response from the owner: Thank you Angela for your 5 star review we will be sure to let Jeremy know.
Wonderful service. My husband and I were extremely impressed with their professionalism and knowledge. They resolved our issue quickly and efficiently. We called them on a Sunday and they came out right away. We would definitely call them again!
Response from the owner: Thank you Sarah for you wonderful 5 star review
Jeremy was awesome!! He was very courteous and professional. His work looks 👍
Response from the owner: Jeremy will be very happy to hear this Teresa thank you so much for your feedback
Jeremy was friendly and very efficient
Response from the owner: Thank you so much for your feedback
Shawn was knowledgeble and explained what had to be done and gave a cost before proceeding. The work was completed in a professional manner.
Response from the owner: Hi Gary Mosca, thank you for taking the time to rate your experience with our team. We’re glad to see you enjoyed the service. Thanks again for choosing us! Have a great rest of your day.
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1717878881
Jermaine was a great help in assessing and evaluating the issues at hand and coming to a excellent resolution
andrea M.
1717786024
No from hypro plumbing replaced an outdoor faucet and added a shut off valve for another one. He did a professional job. He is a hard working, tidy personable pro!
Gus S.
1717675813
I highly recommend Mohammed good worker. He spent five hours at my facility to get the job done. He did get it done. He never stopped a minute. I highly recommend Mohammed.
June N.
1717621562
Dan and Adam were a pleasure to deal with. No pressure, but because of the price for what I needed done we did not hire.
Nelson Melo A.
1717616388
Sheldon from Hypro was totally professional and really knew what he was doing. Did a great job installing my new sump pump
B T.
1717443347
Conner was very professional. He understood my urgency and concerns and very kindly went above and beyond what I expected.I was not suprised by the bill; as all cost (or added cost) due to complexity and access of the leakage, was discussed and approved beforehand.Thank you so much.
Barry P.
1717081437
Justin came in and installed a sub pump and water lines with a shut off vaule highly recommend very professional
Emrah M.
1716771570
Excellent work and great service . Thank you Masharo C !
Jun Xu (.
1716578118
Got Connor today to fix my laundry pipe and garage tap not getting cold water issue. Got many options for the fix and also got recommended to install a good softer to reduce similar issues in the future. I'm happy that he fixed my issue.He walked with shoe covers and knows where the issue is shortly after some looking around.
Micheal B.
1716486826
We had a pipe burst in our kitchen, and other than turning off the water we really didn't know what to do. Justin was professional, knowledgeable and patient as he walked me through the options, each step and what he was doing. I will definitely be calling Justin again for any plumbing needs in the future.Update: Justin delivered once again, helping us fix a leaking pipe in our basement. Despite our old pipes and complex routing, Justin repaired our plumbing with minimal construction impact to our house.
Paul L.
1716485247
Same day service. Knowledgable, courteous, friendly plumber. Definitely would call them again for any future plumbing needs.
Dustin B.
1716328076
I had a pipe explode on me mid afternoon. Reached out to Hy-Pro who sent Mohammad Khan to take care of the issue. Both the pipe and shutoff valve were replaced by dinner. Mohammad was friendly, professional, and took the time to clearly explain what needed to be done and why. Will absolutely be using Hy-Pro for future plumbing needs. Thanks, Mohammad!
Albuquerque I.
1716323299
I had a service call with Chris Camacho and Karlo and they were legit, upfront, and very easy to deal with. Super informative, honest, and easy service. It was a great experience. Thank you!
Javier F.
1716311543
Steve was very professional, courteous and went the extra mile explaining current and potential issues.
Jerry D
1715878768
Prompt, efficient, successfully completed.
Ali M.
1715799463
Hy-pro went the extra mile, so we will be repeat customers! Unfortunately, some plumbing companies are more focused on getting as much money out of a client than taking care of them. When Hy-pro had to return for a second visit on a repeat issue Dan did a thorough investigation and even worked to waive some of the fees, so that we were confident on what the issue was and all our options moving forward. We really appreciate the extra care!
Tyrone
1715705142
Chris Camacho from Hy-pro came to my place to check out our clogged sink and he was just the most friendly and patient guy. He took the time to show us the problem and other issues that was also affecting our sink and overall health of our house. I would 1000% use his services
40 V.
1715632874
Informative, polite and fast. Appreciate the quick service
Brad P.
1715607891
Very professional, very clean, took the time and effort to make sure I had what I needed at a reasonable price.
Joyce K.
1715292444
I was very impressed with Caleb. He was both very friendly and professional. He explained the situation very clearly and facilitated a productive conversation with his supervisor who proposed a variety of solutions. I could not have been more pleased.
Jennifer S.
1715209408
Technician Daniel C. did a fantastic job installing a new toilet flush valve and cleaning the dishwasher tubes and drain. Everything is working great now! I've used Hy-Pro for a few jobs, and from the initial call until the job is done, all staff I've encountered have been extremely courteous and professional. Will definitely be using this company again.
Jacob R.
1715180753
Very happy with the job Chris C did. Very knowledgeable and provided a great service. Will absolutely be using Hy-Pro again. Thanks!
Kirti G.
1715169703
Our shower was leaking. Sheldon Lesperance did an amazing job installing a new shower. He did a thorough assessment prior to starting the work. Following the assessment, he explained all the options we had. All options given to us were reasonable. Throughout the work, Sheldon communicated well with us and explained his process. Overall great job! Highly recommended!
Blanca C.
1714849586
Connor, He was very helpful, polite, professional and knowledgeable. My mother-in-law Amada Hernadez requested services and got Connor, Connor was on schedule and on time and that was very much appreciated. He fixed the problem and gave me some very helpful tips to prevent future problems. We could not be more pleased with every aspect of the services provided by Connor and Hy -Pro. Plumbing Thank you very much.
Ingrid G.
1714764616
I have used Hy-Pro Plumbing on 3 occasions during the past year. Today I required a follow up on a previous job; Daniel listened to our concerns and after following up with his manager, he completed the work to our complete satisfaction, it was a pleasure dealing with Daniel today and I have full confidence in Hy-Pro Pluming.
Linda E.
1714417812
What a great company to deal with!Ashley at the office arranged for Dan and B-Pan to come to deal with our clogged toilet within the half hour! They were very courteous and professional and obviously knew their stuff!Thank you !!Linda and Bruce
Tristan H.
1714407615
Communicative and timely. We had an issue after our first visit, the same technician returned soon after to rectify. Also noted that they were clean and respectful of the home while working.Update 4/29/24 - Owen came by to replace a water line, and shut off valve. He was quick, and professional, took photos and detailed the work he performed; once again showcasing the high level of service provided by Hy-Pro.
Phil W.
1714071525
Excellent amazing service from this company. Reliable-always with a desire to solve problems and correct customer issues.Trustworthy. John (Jack) is very through and diligent to detail. Excellent serviceman for this company
Julian D.
1714006287
Worked with Mohammad K. Great person to work with got the job done.
Mr. C
1714000998
Great service from Sheldon!
M_ E.
1713975529
Dan was great! Highly recommend Hy-Pro!
David B.
1713967722
Excellent professional work. Hypro is our first choice for plumbing and have used them for multiple jobs at our home and business.
Virginia P.
1713965394
Sheldon was fast, efficient and did a great job. Thank you.
Leroy G.
1713878569
Could not find anything wrong, prompt and professional service. Job was done in the blink of an eye, I will be recommending Hy-Pro, and Sheldon to the neighbors
Norma C.
1713718747
We were very pleased with the quick and efficient service from Gordon Hall, Service Technician from Hy-Pro. He was friendly and went beyond our actual issue and cleaned out our bathtub drain as well. Would definitely use Hy-Pro again.
Brian S. K.
1713635991
they did a good job. thank you
Taha Z.
1713542563
I recently had the pleasure of working with Sheldon from Hy-Pro and I couldn't be more impressed. From start to finish, the experience was smooth and hassle-free. Prompt, professional, and skilled, he fixed my plumbing issue efficiently and offered valuable advice. I'm impressed and highly recommend their services!
Leesa S.
1713451976
Had a toilet repair and outside faucet repair done by Justin who was absolutely wonderful! He showed up on time, was polite and friendly and very easy to work with. His quote and price was excellent. I could not be happier with the results and the excellent customer service. He was assisted today by Bepen (sp) who was also delightful to deal with. They did great work and I would not hesitate to have them back to do more work if needed.
Stella X.
1713445860
Sheldon is professional.he gave me some options and explained how he would do the job.
Sajib P.
1713365557
Daniel Ciornei did an awesome job to fix th eplumning issue in my renatl home. He has provided all the options about the fix, fromwhere I chose the option that fits my budget. He also fixed few very minor issues free of cost.
Greg M.
1713027629
Great service, good communication. Highly recommended. Thank you Mo!
Rick H.
1712959623
Dan did a great job.
Ian D.
1712845737
Daniel was very professional and efficient with my plumbing issue. He came promptly, was clear in his communication, did the work efficiently and cleaned up after the job. Thanks!
Paul R.
1712501668
We’ve had Nathan out a few times. Great service
Elizabeth B.
1712281502
Workman was very patient and very explaining each detail of which seniors need would certainly have him again and pass this information on to other seniors. Also the secretary was very informative to keep you informed of when they would be at your home and explained everything.
Adam O.
1712160442
Sheldon is quite easy to work with and makes every job he's worked on so far for us run as smoothly as possible.
Goat G.
1712160154
Dan did a good job fixed the clog. Thanks Danny
Omar S.
1712008161
Dealing with Hy-Pro was incredibly delightful.Not only did they resolve my issue in record time, but the service they provided was very professional and hassle-free.A special thank you goes out to Masharo Campbell, the technician dispatched to our home. He was efficient and extremely knowledgeable and contributed significantly to the overall pleasant experience.10 out of 10, would highly recommend. 👌
QuantumCargo E.
1711926444
Great service by Mohammed.Nice and helpful guy full of knowledge.Would recommend him for plumbing services.
Ted B.
1711908209
Mohammed was amazing , please everyone use him
Wayne L.
1711467307
Dan was nice on the first visit. On the second he was training an apprentice and making sure all was correct. Cleaned up nicely.
Sean I.
1711122021
Hydro Plumbing exceeded our expectations when we needed our toilet replaced urgently at our autobody shop Sitrade. Their response time was incredibly quick, and they efficiently handled the installation process with expertise. Moreover, their team members were not only skilled but also very kind and respectful throughout the entire service. Thanks to Taylor, Mo and his colleague.We highly recommend Hydro Plumbing for any plumbing needs – you won't be disappointed!
Paul S.
1710946854
Justin did a great job and helpful in walking through options.
sharmela I.
1710908058
Very impressed with Hy-Pro. They were here within the hr. Quote given on the spot and pipes all fixed within the hr. Very efficient and thoughtful. Very impressed with Nick Field who was helpful, resourceful and very knowledgeable. Would certainly recommend this organization.
Carlos G.
1710791504
Great follow from the company in regards of the appointment. The plumber, Connor, did a great Job. Thank you.
Alison C.
1710786594
Mo was great . Very pleasant and friendly . Would definitely recommend him
Mohammed D.
1710784004
Needed a sump pump check valve replacement. Service was quick, friendly and professional. He even helped me locate sump pump pipework hidden behind drywall which was quite helpful to know. Highly recommend for any plumbing service.
Daniel P.
1710705463
Kurtis was fast and friendly. Would recommend Hy-Pro.
Sian P.
1710614507
Kurtis. L did an amazing job for us! Quick and very professional.
Gino G.
1710577502
Had a drain back up and it started to back up into the basement. Called for a plumber and Kurtis showed up within 15 minutes and had the issue fixed in an hour. And he worked very neatly as wellThanks Kurtis.
Laura E.
1710510090
Dan explained everything at every stage in the process. They were very clean when working. Thank you Dan and Beepan.
Gur D.
1710454751
it was great experience with hy-pro plumbing and drain cleaning. Masharo campbell did a great job. thank you
sweadli
1710286274
Kurtis did a great job. Was thorough, explained everything, adapted on the fly when my sink fell in, cleaned up everything, extremely polite and considerate of my time. I can’t speak to price as I didn’t shop around but service was excellent.
Gloria T.
1710263561
Great customer service, accommodating and diligent. Gordon was very polite, careful of the job he was doing, explained the problem and the options we had, and exhibited professionalism; he left everything impecably clean.
ET
1709937988
We've used Hy-Pro Plumbing on several occasions. This time was a non emergency fix for a bathroom faucet. The dispatch is very friendly and polite. They were able to accommodate me the same day, at my convenience.They sent Dan C.He was able to give me a few quotes to decide how I wanted to proceed with the work. He was polite and respectful while here. He did the work in a timely manner and cleaned up afterwards .Will use Hy-Pro Plumbing again.
Kai B.
1709933498
Chris c. Amazing job! Very personable, and did great work , great communication and showed me and explained things in detail will definitely use for future plumbing needs ! Will be recommending him directly to friends/family.
Susan A.
1709831284
Called Hy-Pro for a nasty leak in our ceiling this morning. Gordon showed up and provided a thorough and comprehensive assessment of the problem, as well as what to look out for to ensure our problem wasn't worsening and that it had been diagnosed properly. Really grateful for his expertise and speedy service!
Olivia K.
1709778636
Chris was professional, knowledgeable and extremely helpful. I felt like a valued customer and will definitely be calling again if I ever need another plumber. Thank you Chris for your last minute help that saved us!
Tony B.
1709752860
Just had a great experience with a sump pump install with Garrett R, from Hy-Pro!We have a main pump with a secondary battery backup pump as well. The main pump died, so we needed a replacement. A different technician installed a new main pump, but I noticed a bunch of issues, including the float sensor getting stuck, leaving the pump running continuously.On the second call, Garrett came to the rescue and completed the following:- He adjusted the angle of the float so that it shuts off when its supposed to.- He let me use some extra bathroom tiles to raise the pump a bit so that it doesn't suck in debris that makes it into the bottom of the pit over time (this extends the life of the pump).- He helped me install some spacers to raise the float so that the pump doesn't trigger as often and pumps more when it is on (this will extend the life of the pump).- He rotated how the pumps sit in the pit and made sure the pumps fit snug, so that the knock from the check valve closing isn't as loud.- Raising the pumps with the tile has also stopped the slurping sound for both the main and backup pumps, so even the backup pump works better now!Thank you so much Garrett for taking the time and resolving every concern I had! I'm a really picky customer, but it's extremely important to me because if this system fails, the entire basement unit will flood and be ruined, causing 10's of thousands in damages.I can now go on holidays and not be afraid of coming home to a flooded unit. Thanks again Garrett, you did a world class job!!
Lorna A.
1709739771
Great service, prompt, quick, polite. Appreciated getting same day appointment. Thanks Gordon!
Thomas P.
1709574380
Justin L. was the technician that came out first thing this morning to remediate an issue where the water softener beads had clogged the house lines. He was extremely friendly, and very efficient. I would most definitely recommend him by name to anyone that utilizes Hy-Pro Plumbing.Thanks Again Justin L.!
Eric S.
1709337939
Their dispatch answered my questions and was able to fit me in the very next day for a non-emergency call. Shout out to Chris C the technician that visited us for the repairs. Did not pressure us to sell the repairs, answered all my questions and readily provided an estimate and was able to do repairs right away. Extremely satisfied with the work.
Linda H.
1709157210
Brandon Pye is really good and awesome plumber I am happy with his service
Rijo G.
1708818237
Excellent work by Sheldon, he was very knowledgeable and knew exactly what needed to be done. He was polite and patiently explained the issue and remedy to us.Nice customer service too by Hy-Pro plumbing, need to appreciate their follow up calls
Ashleigh G.
1708722622
Hy-Pro was able to get a plumber out to our place right away, helping prevent further issues and potential water damage. Thanks Gordon for fixing our bathtub leak.
Cheryl J.
1708625156
Kurtis was prompt, courteous, pleasant and gave a detailed description of the job being done-so there were no surprises. Great professional service.
Jeff Z.
1708537410
Gordon, was very helpful! I will use Hy-pro for further plumbing needs!
Alain
1708109892
Very knowledgeable and informative person. Nice clean and professional service.would definitely recommend Kurtis Loewig. Thank you Al & Susan .
Paul L.
1707917951
We highly recommend Jermaine B. We had an emergency drain issue. When he arrived he was faced with obstacle after obstacle which he calmly problem solved to determine the cause of our issue. He was courteous and careful throughout the process. A great ambassador for Hy-Pro!
Kirsten Di V.
1707578759
Jermaine came and helped us when we had a clogged sink and did a very good job. Very personable and easy to get along with. Knowledgable and able to answer our questions. Would use him again if needed!
Julian D.
1707412635
Jermaine B. Was there on time ready to go. Excellent customer service. Very friendly. Very knowledgeable. Got the job done effectively and efficiently. Thank you!!
Bill B.
1707408003
I highly recommend Hy-Pro. The customer service we received from Dan was second to none and he exceeded our expectations. From the moment he entered our house, after first asking politely if he could enter, Dan impressed me with his professionalism. He obviously had our best interest in mind and I will not hesitate to use Hy-Pro again.
Michael M.
1707237559
Sheldon was very professional and organized. We will finally be able to finalize our dishwasher installation! Thank you, Sheldon.
Yasser P.
1707228237
The team from Hypro has just completed a major Kitec to Pex find, remove and replace project in our Oakville home. Literally every hot and cold water pipe in the house.From the very first day when we found our first minor drip leak, to the quoting and payment process, to the very last day of work (literally last night) - every single person we dealt with was friendly, kind, incredibly professional, knowledgeable, courteous, and willing to explain every step of the way.From the first very pleasant dispatcher we spoke with (sorry I can’t remember her name) to Jermaine, who first came to manage the immediate leak in record time, got us on the phone with head office to get quotes for the major job, and stayed with us until we were content that this was the right choice - and was one of the nicest people we’ve ever met!To the piping remediation team led by Garret R. including Ryan and Bipan - who were in our home for 4 days. Nothing but class, integrity, care for our home and commitment to doing the job with precision, accuracy, and the safety and comfort of our family in mind. They even cleaned up each night - literally on hands and knees wiping any tracks or debris. Garret was really a great team leader from what we could tell and he was very generous with his time to make sure we were informed and comfortable every step of the way.I don’t want to forget Shawn in the head office who quoted and coordinated the job. Never pushy, very willing to be flexible, even chatted with us on weekends. He made it an easier decision (5-figure job), and was accommodating to our requests mid-project. We’re very impressed and grateful.We’ve had a lot of work done in our house over the years. Without fail, one of the most pleasant and smooth experiences we’ve ever had with any tradespeople. Strongly recommend to anyone needing plumbing or related services, and especially Kitec removal.
Brenda C.
1707172171
Called Hy-Pro on Wed. to replace water shut off tap at the metre. Connor came the next day and gave us an estimate to replace shut off and replace our old leaking toilet. Arranged for region water shutoff at the road and came today Monday Feb.5 to do the work. Work is now complete and Connor was very professional .Cleaned up after himself, took all garbage away and we would highly recommend him. We will have him back for future work. Thanks again Connor. Customer service was also excellent and had a fast response when we called.
kimm K.
1707086046
Masharo came straight away to help us with a flood. He worked with the city worker to coordinate shutting off water, then did the repair quickly so we could turn everything back on again. Great work- thank you!
Alex V.
1707079258
Masharo was very kind and efficient! Great service.
Tracy H.
1707073210
We were extremely pleased with the job Gordon Hall did for us through Hy-pro. He was friendly, knowledgeable and very efficient. He quickly found and repaired our busted pipe. We would definitely use this company again.
Jen A.
1706890927
My sump pump gave up last month, which I discovered when the motor was shutting on/off in rapid succession, finally resulting in a distinct odour of burnt rubber. Having had no previous experience with a local plumber, I literally called the first place that popped up in my Google search: Hy Pro.From the initial phone call to schedule a visit, to the polite, knowledgeable technician (Connor) who came out same day(!) to assess, quote and then replace my pump, I was so pleased and impressed. I'd definitely use them in future and will confidently recommend their services to others.
Susan A.
1706821980
Our tub was leaking at our faucet and I called Hy-Pro and they sent Kurtis over to take care of it. He explained everything clearly and was able to repair even though it was an old. Will definitely be reaching out again! ☺️
Kathy D.
1706751096
-The jobs that were done for me and my husband was done 110%-The men that came to the house were very pleasant and respectful-The clean up after the job was 100% well done-The next time we need anything done we would definitely would like to have Jack and Moe come back to us and do the jobs required to be done. :)
Chris H.
1706740882
Daniel was great. Fixed our leaking fridge. Got the job done professionally and quickly. Thanks.
Kevin J.
1706540701
very knowledgeable and respectful
Dean Van A.
1706050783
They Did The Best They Could For Me.
Chris M.
1705931103
We had quite a few fixtures and upgrades to have installed, so Dan and Andrew were with us most of the day. They were friendly, courteous, focussed and highly efficient. We can't speak highly enough. Great guys and a delight to have working in our home. Work was completed entirely to our satisfaction. We have used Hy-Pro before and we will certainly use them again.
Kevin L
1705882750
Daniel installed a new sump pump for us. He was professional, efficient and answered all of our questions. We would recommend Daniel for your plumbing needs.
Josh L.
1705854336
Fast and friendly. Thanks.
JR G (.
1705516870
Thank You too Gordon Hall for Fixing My Bathroom Tub Drain that has had a clog for the passed month. It is now Working like it should now. Thanks HY-PRO Plumbing for Your Services
Ashley M.
1705450035
Very friendly and knowledgeable. So quick and clean.
Lisa C.
1705152686
Friendly efficient service. Work was completed as requested.
Kevin M.
1705089994
Great service! Exceptional work by the install team. Highly recommend.Called in the morning and new sump pump instead by 3 pm.
Bhanu P.
1704574193
Drain cleaned perfectly.He replied quickly to my enquiry, arrived promptly, was quick, clean and tidy doing the work and kept me fully informed throughout. He's an absolutely lovely gentleman - friendly, thoughtful, kind, professional, and did a perfect job.
naveen K.
1704573891
Masharo Campbell had shown up on time and Cleaned my clogged drain perfectly understanding and addressing the problem. He used right equipment and he is professional.. while two other guys utterly failed doing this job this guy had help us out. Thanks and keep up the good work .
bhanu P.
1704573693
Nice work and great job by the plumber cleared the masharo Campbell .
Suhasini N.
1704573621
Masharo Campbell had shown up time and done an excellent job
Cameron K.
1704486347
Masharo was amazing. He explained the process thoroughly and did the work quickly. Love! Will definitely use Hy-pro again.
InsideHalton
1704464417
They came when they said they would come. Assessed the problem quickly. Provided upfront pricing estimates. Fixed our problem quickly. Honestly don't know how the service could have been better.
Jim P.
1703794849
We just had Service done by Justin Lee and we are very pleased with both the work and Justin.Very outgoing and helpful. Explained all the possible scenarios.Answered all our questions.Showed what we should do ongoing.Highly recommend Justin and Hi Pro.
Brian F.
1703730195
Put a new sump pump plus backup in after our sump pump went. Basement had water all over. This is a good investment.
Sean H.
1702656506
The guys were extremely helpful. Walked us through the issues, laid out our options clearly, and did very good work.
Logrus D.
1702592515
We were having some issues with our sump pump and had Hy-Pro come out to look for drain clogs as well as inspect the actual pump itself. They were very helpful and courteous and did a full inspection of everything, even fixing some of the weeping tile that was in the culvert that had detached from the discharge pipe. Not only was there no charge for the inspection there was no attempt at an upsell on products or services that we didn't need. I was very impressed with them and they will be our go to for any future issues that we have. Thank you again for helping us out!
Sarah M.
1702051989
Gordon and his assistant (not sure if his name, sorry!) were both professional, kind, and got the job done quickly. Thank you guys. Also dispatch were very nice as well. Thanks!
Garry L.
1701524776
I had problem with my kitchen sink drain. The Tech explained what were my best options to resolve my issue.i was given a quote before any work was performed. My issued was resolved, in good time. Thank you to Sheldon Lesperance for your great work.
Jonathan R.
1701471427
Just awesome!! Thoroughly impressed with the company and Sheldon was absolutely fantastic.Will definitely use again!
Brenda D
1701449501
The plumber, Massaro C, was polite and considerate of our home. Work was completed very fast and efficiently. Extremely happy with work.
Jeff S.
1701366334
Jermaine ,was very personable, and professional. He investigated, and found the issue. He took the time and explained the problem, and the actions to fix it. He was very knowledgeable, and did not rush through the process. Would definitely recommend Jermaine for any plumbing issues you might have.
Julianne R.
1701365803
great, quick service, extremely friendly
Ryan K.
1700957389
Sheldon was awesome. Very professional, knowledgeable, and extremely helpful. Thank you Sheldon!
Felix F.
1700777795
Jermaine was here on time and did his diligent effort to diagnose the problem
Debbie M.
1700776859
Dwayne and Gerald were very friendly, knowledgeable and fixed us right up. Would highly recommend these two gentlemen
Shawn M.
1700690131
Hy-pro came very fast and Sheldon fix my kitchen sink drain quickly. He gave me an option on pricing and cleaned up very well, all I can say it Good job Sheldon!
daniel H.
1700663350
excellent service. I recommend Sheldon
Lisa C.
1700239276
Needed a plumber for a rental unit not urgent but had someone available an hour after I called. Problem fixed very happy. Good job Gordon!
Natasha G.
1700184634
Amazing and quick service! Lucas was very helpful, personable and knowledgeable! Highly recommended! Thank you!!
KT
1700128039
Eric did a wonderful job! He was courteous, kind, and extremely helpful. We would highly recommend Eric and Hy-Pro. Thanks Eric
Deb H.
1699651296
Eric N and Connor did a fantastic job
John D.
1699559204
Masharo was pretty quick and good we had a leaking pipe fixed it quick
Ma. Reanna L.
1699464745
Masharo did a great job, in fixing the leak on our house, he knows what he was doing, his very professional thank you
Kathryn F.
1699298336
We have an old house with old clay sewer pipes which finally clogged up and cracked beyond repair. Worrying about sewage back up in the basement was no fun. Eric M and his team were here promptly, opened up the pipes so we could flush toilets again and did what turned out to be a big job. He was polite and professional and explained every step, by showing us what he found with the camera, and later all the very odd old repairs which caused some of the problems. He then left us with photos of the work that was done and no mess to clean up, inside or outside. They managed to keep holes in the asphalt to a minimum so we will be able to repair them ourselves and no holes at all inside, and we now have 2 functioning cleanouts. Thanks to Eric M and all the team we felt we were in good hands.
Dot A.
1698875183
I had the absolute pleasure of speaking with Janice H yesterday to book a service technician out to my place of work and she was extremely kind and professional in booking that and making sure I was well taken care of. I then had to call today to cancel the appointment as we found somebody else. I spoke with Ashley this evening to cancel and she too was extremely kind and professional and passed along the message to hear that she and Janice H were great and that I would call them if I personally have any issues at home. I also just wanted to make it known on here. So I may not have had any actual work done, but based on speaking with those two ladies, I can only imagine the rest of the team. Thanks again ladies. (:
Judy G.
1698783901
Called Hy-Pro for a major drainage problem. Eric N. & Connor arrived on time. Eric immediately recognized the problem, recommended a solution and gave us 3 options. They completed the work quickly and cleaned up afterward. Eric was very helpful, knowledgeable and answered all our questions. We highly recommend Eric & Connor and will request them again.
Ahmed ABDEL A.
1698546897
Eric & Connor showed up on time for the work planned the day before. Eric's estimate of required parts, the cost and duration were very close to actual. He fixed several things for me and installed a new water softener. Everything was taken care of professionally and within few hours. Connor helped a lot and was very nice to work with. They were a great team! I would definitely hire them again for any future work.
Cindy I.
1698508420
Sheldon was very professional polite neat and tidy. Great job. Will use them again if necessary
matt B.
1698456522
Caleb was great, very professional and diagnosed the plumbing problem quickly and had the solution to fix it right away.
Anne M.
1698414758
Hy-Pro made the process very easy by dispatching a technician the same day I called.Sheldon did a great job of checking thoroughly through our property for leaks and promptly identified the source of the leak that was driving our utility costs up. He provided several different quotes to ensure my family found the right one we could accommodate within our budget. He was very patient in answering my questions and even helped me carry a delivery package in. Thank you so much Sheldon for coming around and helping us out!
ekta P.
1698193563
I tried any plumbing service for the first time but their guy- Gordan helped me understand everything and was very honest about everything and I am so thankful about it.
Alex S.
1698180497
unclogged a stubborn drain using 2 sorts of snakes and vacuum
Bruno
1697924713
Great work Gavin Brown! Just a good person who got it done.Fixed all blockages to drain water by snaking it out. Then showed me with a camera that it was all clear. Very happy! Give this young man a raise please. Thanks Hy-Pro Plumbing!!
Stephanie R.
1697752150
Was very professional and did an amazing job. Let me know what they can do and what I could get done under a budget. Was very happy with the explanations and work done.
Rebecca S.
1697745595
Jermaine B. was the plumber entrusted with our job. I can't say enough good things about him! He was polite, personable, well-informed, professional, thoughtful, and kind. He was also very knowledgeable, and knew how to best correct our issue at hand in a timely manner.He didn't make me feel dumb when I asked questions, and he explained everything to me quite easily.We now have peace of mind, knowing that the job was done right.
bryn F.
1697729077
Caleb was great. Prompt and on time, professional, knowledgeable about plumbing and quick to find our issue. Extremely knowledgeable about the issues we are experiencing and able to provide guidance on how to avoid these issues in future. He was able to bring his manager onto the phone immediately to discuss our options to remediate the problem and we are happy with this service.
Staines H.
1697655400
Justin and Connor replaced 4 bathroom faucets for us professionally and efficiently. They even cleaned my sinks before installing the new faucets. Very pleased with their service. Would use them again.
Daanvir C.
1697642521
I had water pipe Damage and they were really helpful by coming asap especially Masharo who was really nice and very good at his job and did it very efficiently
Jing
1697567084
Eric Nigh is best man you would go for you plumbing issues. Highly recommend! Patient and professional and diligent on tasks!
Heather P.
1697486884
Eric N fixed an issue with my tub drain plumbing left over from previous owners. Eric arrived quickly and had the problem diagnosed in minutes. He walked me through the options for the solution step by step explaining the costs for each. He didn't jump right to the most expensive solution which I really appreciated. He answered all my questions and even assessed my sump pump and water shutoff while he was there. Time of arrival to job completion was under an hour. I would definitely use them again - great job.
XY Zhao (.
1697479227
Eric.N was very professional and his drain cleaning service was fantastic. The pipe in my kitchen was clogged because of heavy grease. Eric showed up on time, explained the issue clearly and provided helpful tips. Finally, the water drains correctly! I will definitely call him for drain cleaning service again.
Niki S.
1697129525
Sheldon from Hy-Pro was courteous, knew what he was doing and really helped us out when we had water leaking into our kitchen. It was an out-of-hours situation and he came within a few hours and after a temporary repair overnight he came back the next morning to complete the job permanently. The office staff were very welcoming, efficient and checked in throughout the process. I would definitely recommend Hy-Pro.
Jeff T.
1696787834
Dan and Connor were very professional. Great communication in regards to arrival times and what my options were. I would use this service again. Thanks Dan and Connor.
steve G.
1696537341
I’m very impressed with the job the two teams done thanks you Eric and his team and for the others team of Conner and his team members. The work they did was amazing I gave them a 5 star rating if I could of gave them 6 stars if I could the work they done,surpassed what I was imagining they were doing. Thanks to everyone that helped make me smile and I forgot to mention Shawn/Shaun from his work too
Tim D.
1696536470
Eric Nigh came and fixed a leak that was causing me problems . Thks for the great job.
Angela T.
1696045972
To add to my earlier review..I just think HyPro plumbing is great.Their work is professional and I would definitely recommend them.We are really happy with the work done by Hy-Pro Plumbing. We had a leaky faucet in our basement and Hy-Pro replaced the handles and fixed the issue on the same day visit
Heidy
1695816757
Recently had another great experience with Hy-Pro. Was impressed a year ago with my kitchen faucet repair and again with last week's toilet repair. The professionalism and courtesy started with Tiffany who booked my service appointment and continued with the arrival of plumber Logan and assistant Connor. The guys worked diligently and quietly until the job was quickly done. Thanks again for the awesome service Hy-Pro!🙂
Ryan M.
1695320333
I had service technician Massimo . He was quick to respond and fixed our issue promptly as well as reviewing what could be done to prevent the issue from returning. He was friendly and professional. Will not hesitate to use these guys again . Thanks
Andrew P.
1695244804
Quick, responsive, and professional. He diagnosed the root problem and fixed it! Thank you!
N G
1695152063
Alejandro did an amazing job. He was very knowledgeable person. Keep up the great work!
Maria L.
1695082949
Due to a major plumbing disaster, and the need to rip out my basement floor, I spent most of four days with the gentlemen from Hy-Pro. They were all unfailingly, polite, professional, and very careful with everything they did. From the initial assessment by Cody to finishing the job which was done under the supervision of Eric M., the entire thing could not have gone more smoothly. I am so thankful for the good work they did, and how they made it so painless. An amazingly everybody seemed to like cats. That was good, because no matter what I did one of mine was determined to help supervise. Thank you to everyone.
Tamara P.
1694711155
Justin was professional and thorough. He got the job done quickly and offered to look at the rest of our plumbing since he was there anyway to make the best use of his time. He provided me with a range of quotes and options in order for me to make the most informed decision. While I hope I don’t have to make a plumbing call anytime soon, I wouldn’t think twice to have him back!
Logan G.
1694215413
Massimo is an absolute chad. Knowledgeable and professional. True man amongst men 💪
Greg M.
1694209894
Eric was very professional and explained the problem and provided resolution options. The work was performed in a timely manner and the process of payment was easy. My initial service window was not achieved but the office did connect directly. The back office could have been more proactive in this update but remedied it for the rescheduled to same day visit. I have taped their business card to the underside of the sink. Hopefully no future issues, but if so I’ll call on them again! Cost proposition seemed fair.
Laura D.
1694198228
Greatly reccomended. Professional and have a great customer service team (I spoke wirh Janet the most and she ia amazing).I contacted this company not knowing what to expect. My new (and also very old) house has lots of issues and I thought to start for fixing the leak in the bathroom tub first. We had Eric and Anar over, and not only did they put up with my 2 crazy big dogs, but they were very polite, professional and accomodating to my requests and specificities. They showed me all that needed to be changed and we decided to tackle it all. They finished in 1 day! Even came back to perfect a few things I wanted and were extremely accomodating.They installed a new faucet with a back plate and a diverter spout, new kitchen sink plumbing, a new and our ever first water softener system with a brine tank and also a new toilet bowl, tank and seat cover.I loved the job (so fast), and how easy to talk they were. I mostly loved that they engaged with my dogs, they love people but are just crazy dogs but Eric ans Anar didnt mind. They cleaned the space before leaving and were very respectful inside my house and towards myself. Great service.
gurjeet N.
1694184809
Had an excellent service from Brian today. Arrived and gave me quotes to replace and relocate my reverse osmosis system.
Lydia R.
1694110220
Justin L. arrived promptly and thoroughly explained all my options and the costs involved. He then completed all the work very quickly and efficiently. He was very professional and friendly as well. I’m very happy with his work.
shivani C.
1694051810
I recently had Eric N to address a persistent bathtub leakage issue and replace some corroded wires in my home. I couldn't be more pleased with the service I received.Eric was punctual and professional from the moment he arrived. He quickly assessed the source of the bathtub leakage and explained the problem to me in clear, understandable terms. I appreciated their transparency and willingness to answer my questions.The repair work on the bathtub was impeccable. Eric efficiently fixed the issue, leaving no trace of the previous problem. The bathtub now looks and functions as good as new.Additionally, he took care of replacing the corroded wires in a timely manner. Their attention to detail was evident, ensuring that the system was safe and up to code.Overall, I highly recommend him for their professionalism, expertise, and exceptional service. They provided a hassle-free experience and solved my plumbing and other issues with competence and precision. I wouldn't hesitate to hire him again for any future plumbing needs.Thank you!
Steve L.
1694016341
Massimo arrived on time, thoroughly explained everything and did a great job.
Cynthia B.
1693852090
Eric Nigh was prompt & courteous. He explained our options re the repair in an easy to understand manner. When the repair entailed further work because of other older parts crumbling in the surrounding area, he made us aware immediately and again described what action was needed. If we ever need help in the future, we definitely would want him to do the repair.
Aaron C.
1693786057
Eric was great! Showed up quickly and got us sorted. Professional, and fast. Would highly recommend!
Keith H.
1693668306
We had a minor emergency on a Sunday, that resulted in a leak in the ceiling from a ice maker line removal for a frig. replacement. It was nice to actually talk to a person from Hy-Pro and while the promised time was overdue, she did call back to confirm we were still on the list. When technician arrived he quickly accessed the problem did the repairs, at a cost that was reasonable, especially for a Sunday call, and he was very friendly, and knowledgeable. Masharo Campbell was excellent and we would highly recommend him and his company for any plumbing problems.
Aleksandar V.
1693523928
Eric N did an excellent job coming late at night and accessing the situation, and reaching out to his quality control to come and give us options!
Edgar Oliver P.
1693508778
Eric Nigh is very professional and know what he's doing. Thank you so much,
Helga Z.
1693506492
Masharo Campbell provided excellent and timely service
Gerri S.
1693339781
I needed a technician to repair a toilet that was "phantom flushing". Although not an emergency repair, the receptionist at Hy-Pro booked an appointment for me for the day after my call. She kept me informed as to when to expect the technicians to arrive and let me know that there might be a delay. However, Justin L and Brian A arrived at the originally agreed-upon time and quickly diagnosed the problem (a manufacturer's defect in the new flapper we had installed to correct the same problem a couple of months ago). They installed a new flapper in no time, and the problem was solved. Both Justin and Brian were friendly, professional, and courteous. I highly recommend these 2 technicians and the company to those who need good work done.
Paul R.
1693258023
Masharo provide excellent service. Was informative of issue and cost. Performed corrective action to my satisfaction. Would use again.
Susanne F.
1693257217
Last week Jason from Hy-Pro Plumbing and another gentleman he was training installed a new upstairs bathroom toilet. They also replaced some pipe joints downstairs. I found both gentlemen very professional, and they explained in detail the leakage problem with the old toilet and what needed to be done. Hy-Pro is very lucky to have these gentlemen providing such great service. I have used this company over the past for different projects in my home.
Risen S.
1693243749
Great service from Masharo, would give him 10 stars if I could! Knew what he was doing and gave us great service at a very affordable price. Would recommend HyPro to anyone that needs plumbing help.
Don M.
1692791182
I called Hy-Pro to arrange the replacement of an old, leaky toilet and was pleasantly surprised to get a same day appointment. The assigned time was between 2 and 5 pm, but I received a call around 4pm apologizing that the technician was running late but would arrive as soon as he could. Hey, I understand that this sort of thing happens and appreciated the update.Masharo arrived shortly after 5 pm, quickly assessed the job and presented an estimate. Once I accepted, he efficiently completed the replacement in short order. He also did a great job of cleaning up when he finished. Thanks very much Masharo.I highly recommend Hy-Pro Plumbing.
Tim G.
1692568677
Daniel did a great job. He was not only professional and courteous, but went above and beyond expectations to resolve the issue. Thank you Daniel and the Hy-Pro team!
Sarah W.
1692446149
Kevin and Eric were very professional and kind when coming to tend to an issue in our basement. Their quote was reasonable and they had a very quick turn around time from diagnosing the issue to fixing the problem.They had excellent customer service, and the dispatch team was professional and kind. There were a couple of delays from my original appointment time but they made me a high priority the next day, and it showed.
Joe De S.
1692402968
We had Eric McQueen visit our home to come fix our dishwasher and drain problems and we are very happy with the job. It was quick and efficient service and we are happy for the weekend rescue!
Ashish L.
1692373762
I want to thank Lucas for his professionalism as he was in her house on-time and was a thorough gentleman. He assessed the problem, determined the root cause and is a gem of a person.God Bless You, Lucas. Thank you for being humble, keep smiling always :-)
Gary G.
1692316945
Sheldon.L did an excellent job on diagnostic the issue and was very professional. I would recommend them for your plumbing needs.
Brett D.
1692297852
We recently retained Hy-Pro Plumbing and Drain Cleaning to unblock a drain. Gavin Brown was dispatched to our residence to undertake the work. Gavin was very conscientious and detailed in his work. Moreover, Gavin was polite, friendly and a pleasure to converse with. Gavin successfully unblocked the drain and proceeded to clean the ABS piping with a jetting tool. This last stage is highly recommended to remove grease, etc., that may have built up over time. We are happy to give Gavin a five-star rating. He is a great ambassador for Hy-Pro, and we will not hesitate to use the company again.
Deborah E.
1692289300
Justin came in to check on a leak, he was thorough and professional, found the problem and got it fixed!Thank you!
Cory E.
1692228443
Eric and the crew were by my house within a couple hours of my call to fix a basement leak. They were quick and efficient. Very thankful for the quick fix. Thanks fellas.
Steve M.
1692226935
Quick service and very knowledgeable. Will definitely use again.
Samuel B.
1692048556
Massaro CDid an excellent job. Courteous. Took the time to make sure everything was 100%.
Yuvy
1692034026
Professional, quick and great communication. Highly recommend their services. It was a painless process.
Dorothea S.
1691790325
Prompt service and well explained, thank you!
Gayle P.
1691773523
Extremely pleased with the excellent work done by Justin and Apprentice Kurtis. They were very courteous and explained everything they were doing and why. Would definitely call them again if needed and highly recommend them.
Grace Y.
1691690798
Eric’s professional suggestion fixed the problem. Super friendly, professional and fast service. I’d definitely/highly recommend Hy-Pro Plumbing to everyone.
Brad K.
1691690634
Shawn, Mike, Safi, Ethan and the entire Customer Service Team, I can't thank you enough for your open communication, professionalism and hard work. Stephen your Team is above and beyond. I have referred you to everyone I know. This was a big Job that was done in an amazing time frame. Gold Star!!
James P.
1691684406
Justin helped us install a new toilet and fix our toilet drain. He was friendly, professional and knowledgeable. He explained everything. He made the repair easier and less stressful for us. Thanks Justin! This is our third time using this company. We would highly recommend!
Deep S.
1691611490
Very professional and good at their job. Prompt in communication. Answered all my Qs patiently.
Melisha V.
1691606614
Masharo was very knowledgeable and professional and was able to identify the problem and give us options on how to go about fixing it! Thank you!
Colin V.
1691424041
Eric N was professional and gave us lots of options. Will use again, thanks
Tammy B.
1691354411
Masharo C is the technician that came out to assess and fix a pipe that had backed up and burst. Was extremely professional and quick to identify the issue and fix it right away. I would recommend this company to anyone who needs plumbing or drain help and will use again in the future myself
Karen B.
1691354171
Masharo Campbell, great technician and very friendly. He got the job done quick and correctly. I highly recommend them!
Tamara B.
1691354113
Masharo C was the most professional, kind technician to work with, he found the route of the problem and got it fixed in no time. Went above and beyond to make sure the job was completed correctly. Would definitely recommend to others and use again in the future!
Scott
1691271805
Jermaine was a consummate professional. He was very knowledgeable and explained to us what needed to be done. Thanks Jermaine
Domenic P
1691260361
Jermaine was professional, kind and courteous. Would definitely recommend.
Abbas A.
1691114711
Jerome was very polite and professional. Fixed the issue right away.
Wayne W.
1691002192
Great customer service. Quick response. Masharo did a great job changing the main shut off valve.
Maurice M.
1690996464
Masharo was very quick and professional. Iwould use this company again
Ariestides R.
1690906007
Great service from Justin L! Highly recommend the professionalism and attention to detail. Thank you for your service and help.
Shannon C.
1690837938
Eric N was great! Fixed the leak in my basement and made all of my leaky shower worries disappear. I would 100% recommend this company
Peter S.
1690390946
Gerald Rennie was excellent
Michael V.
1690229244
Great !! Quick and fast response - realistic estimate and speedy repair !
Kathy C.
1689967956
Worked very hard to fix problem and was very courteous and thorough.
bruce W.
1689870930
Good job, and thanks again Justin for the quality of your job
Betty L.
1689866846
Gavin was very professional and very friendly. He let us know exactly what he was doing.I will definitely ask for him again in future.
Mariya F.
1689797317
Daniel was wonderful! Job was done really well. I really appreciated his time at the end when he aligned all the taps for me. Thank You!
John H.
1689781510
Eric N was very helpful and took the time to explain the issue and outline my options. I thought that the price was very reasonable and will definitely use his services if required in the future.
Connor
1689775233
Great in-depth assessment of issues with our old home. Eric N was very knowledgeable and polite.
Jeannine H.
1689710214
Great people!
N J
1689268147
I had 4 plumbing jobs done today including replacing two faucets. Logan did a great job. Would recommend him and this company.
PatandAnne O.
1689181993
We called for repair to a blocked sewer line. Masharo showed up on time and a very pleasant man. He assessed the problem and informed us all the options to fix. Answered all of questions and got right to work.Very pleased with his performance. He also fixed our basement toilet for us while he was here. We wouldn't hesitate to use this sevice again. Good work and reasonable pricing.
jeff L.
1688774276
Masharo was great! Found the problem and worked efficiently to get the job done.Also got my little guy interested in the plumbing trade.
Don F.
1688762597
Daniel showed up at the appointed time.He went over all the details of what was going to be done along with estimates. He was very courteous and asked all questions I raised. He worked right through until after 6pm to ensure everything was done as requested.
Cynthia C.
1688590956
Eric N was fast, polite and efficient. He explained what was wrong and what had to be done and didn't do a thing without our verbal consent. My father and I could call him again.
Justin K.
1688418537
Eric McQueen came out on Canada Day and provided amazing service. Would definitely use again.
Dhaksh B.
1688243405
We had an issue with our sump pump late at night. The website had a live agent who was able to respond as quick as you typed. I called their number early in the morning. The Customer Service agent was very pleasant and asked if I needed anyone right away or wait until the office opened at 7:30 am. She also advised that an experienced plumber with a fully loaded truck will be able to perform a free diagnosis and offer a no obligation quote. The dispatcher called to inform me as to when to expect the plumber. Eric was the Plumber who was assigned to me. He was able to determine the cause of the issue very quickly. He was very professional and courteous and offered me 3 options including one with backup and pump. He installed the primary pump and the check valve and will be returning to install the secondary pump, the battery backup as well as remote monitoring capabilities. I am waiting to hear back from the company once they have the remaining items in stock to schedule the work. Will update review after completion of the remaining installation.
Angela T.
1688050699
Gordon was prompt and knowledgeable when it came to fixing our tub spout. He was able to correct the problem quickly and we've been happy with it since - no more leaking and good temperature control! 3 months later and still working great!
Ian M.
1687965415
Eric did some work at my home today. Very professional and efficient. Some people complain about the cost of a plumber (or other services). The alternative is to do it yourself. I’m good at a few things, but plumbing isn’t one of them.
Legends Billiards and L.
1687791221
Erin N did a great job for us, working quickly to fix the issue. He also noticed other small things for us to watch for to avoid bigger issues in the future.Thank you
Matt B.
1687458958
Jennifer was amazing ! i called about a leak we were having in our coffeehouse, she brought a calmness to my hectic situation and had someone arrive within 40 minutes!More comanies need employees like Jennifer
Cathy H.
1687378844
Eric N was very helpful!
Susan I.
1687372791
Eric was prompt,efficient and very personable. We were very pleased with the service and would definitely call again.
Maria L.
1686935740
Did a great job
Kathy
1686767901
Eric McQueen and his crew were here for 3 days fixing the sewer problem in my money pit of an old house. He is the hardest working person I have ever met and worked long hours to dig up the old clay tiles under the foundation and created a while new structure. He communicated the plan every step of the way and coordinated the work crew. Thanks also to Taylor for letting me know daily when the crew would arrive, and to Ian Manser for diagnosing the problem and helping with the paperwork.
Jason H.
1686579693
A very pleasant experience, Justin was always in contact with us about his arrival time. Came in and did what was asked of him. Professional, clean.Would ask if we needed anything else done. Justin made sure the job was done right and to our satisfaction.Started clean ,ended clean.We will definitely use your services again, and recommend to neighbour's and friends.
Marcus J.
1686250321
Masharo was by my unit today to fix a leaky faucet. From beginning to end he was friendly & professional. Thank you Masharo!
Lee F.
1686146751
Eric was great! Very pleasant and professional and answered all of our questions.
Patricia R.
1685573843
Masharo helped my mom fix leaks in her house. He was extremely nice to work with and she was very happy with the experience and the results.
Helen M.
1685549472
Eric N. was very professional and helpful in fixing the shower leak quickly and expertly. We will definitely call him again to help with any plumbing related issues.
Heidi S.
1685468070
Gerald was very knowledgeable
Chantal S.
1685455781
Hy-pro has been our go to for any plumbing needs for close to 20 years. Great customer service from the pleasant agent who took the work order, the dispatcher who called to inform me as to when to expect the plumber and of course from their service technician Owen who was prompt, knowledgeable, efficient and courteous. Highly recommend!
Melody P.
1685212480
I have used this service in the past and would definitely use them in the future. They provide friendly and professional services.
Paul C
1685136988
I called to have someone come out and fix a leaky sink which sits above the counter. They told me someone would contact me between 12-3 once they had a more definitive time which they did. The technician (Joseph K) came out, diagnosed problem and gave me a quote. I had him do the work which was done exactly as he told me it would and fixed my problem. He left the work area spotless which I was very happy with. He proceeded to give me a receipt by email after receipt of payment. I would absolutely recommend him and the company to anyone wanting quality work.Sincerely,Paul
Helga Z.
1684425203
Eric N installed a new clean out at the base of my stack, now we have access to the sewer which we didn't before! Thanks!!
Leanne C.
1684250054
Awesome job by Masharo from Brantford! Called Hy-Pro yesterday and they were out this morning to fix/replace the vent pipe in our kitchen. Customer service was great and they were affordable. Will definitely recommend them and will use them again in the future.
Rob M.
1684170874
Dan C. was efficient, knowledgeable and did a great job on a not so easy plumbing repair. I recommend his services.
Fernando C.
1684149275
We needed an emergency call at 9pm at night. Hy-Pro were the only ones who were able to come in the same night. The technician's name was Eric. He was very helpful and professional.
Cherly G.
1684096008
Eric N cleared my drain! Thanks!
Greg C.
1683305976
Masharo completed the service. He was very professional, polite and efficient. He explained the issue, showed the difference in the performance of the part and explained the impact. Recommended for future service. Appointment was scheduled and attended the same day as called.
Glenn E. V.
1683059135
Had Eric N. In to replace my faulty water heater. Fast service. Eric was very professional. Highly recommended 👌
Martin S.
1683040962
Eric N was quick and prompt. Service the next day. Totally professional
Susanne D.
1682627341
Masharo Campbell was a wonderful technician. He was prompt and professional. He did a great job and went above and beyond to ensure my leak was repaired. When we discovered I had another leak, he repaired that one as well.
Warren W.
1682555402
I am very inpressed with HY PRO as service call was on time and done on time,Masharo was great and professional
Adam G.
1682517288
Masharo Campbell was the gentleman the came out and switched our toilet. Great and friendly. great work and was quick no hassle.
Elena
1682184338
Eric M was very knowledgeable and professional and was able to identify the problem and give us options on how to go about fixing it. We have a working sink again! Thank you!
Mr &Mrs K.
1682136216
Eric. M came on time, had great service, and fixed my water leak. Very satisfied with his explanation and would recommend Hy-Pro Plumbing.
Steph Ha ll ski S.
1681849569
Friendly, thanks Masharo
Vinz
1681415982
Oven.D from hy pro did a great job with unclogging my kitchen sink. Meanwhile Caleb was another technician who explained to me about the various options they have for cleaning your drain pipes. Overall happy with their service and was very professional.
Sarah L.
1681253995
Very happy with the service provided today from Eric N, Eric was very professional, respectful and answered all the questions that I had. I would use this company again for sure.
Nicole M.
1681162535
Eric N was great, very honest!
olivia K.
1681162510
Eric. N, was very helpful through unclogging the toilet that was dealing with tree roots. He identified the problem and unclogged the toilet.
Olivia N.
1681162501
Eric N was great!
Steve A.
1680881058
Fast reliable service great workmanship.
Dianne D.
1680814749
Caleb was very informative and professional. Great to work with.Thank you 👍
Benjamin R.
1680642326
Masharo Campbell replaced a broken sump pump for us. He was fast and did a great job.
Danny P.
1680638165
Eric N did an excellent job.
Lily L.
1680559972
It’s was an urgent repair. They sent the pro Masharo who is so nice and patient. He came finished the job professionally and helped to get the proper hoses. I would highly recommend their service.
Chloe
1679956393
HY-Pro was able to offer several upcoming dates and appointment times to fit around my busy schedule. Dan was very knowledgeable, friendly, and accommodating, and was able to get the job done same-day which I was not expecting. It was hard work and he did a great job, leaving the area spotless.
Jason
1679783923
Unplugged plumbing kitchen sink
Mandy M.
1679065628
Navjot was very professional and did a fantastic job for us!
Meilani Z. S.
1679000429
We had a flood in the laundry room and Jermaine was amazing. He was very patient with my questions and explained all of the options of fixing the hot water tank issue. Would definitely recommend the company and definitely Jermaine.
Daniel B.
1677535522
Great company. They were very responsive, came out the same day and fixed a major plumbing issue for me in my basement. Daniel was an awesome plumber, offered a fair price and cleaned up everything. I would highly recommend this company
Patti B.
1677011172
The company was responsive and set up a convenient appointment. Dan was professional and competent and diagnosed the problem and made the necessary repairs. We received a quote before he started the work and he guaranteed the work for 30 days. He cleaned up well after he completed the work. We are very pleased with the service! Thanks, Dan!
Ken L.
1676744556
Fast, efficient service and reasonably pricedWould highly recommend
Edowaye O.
1676478530
Joseph did a great job replacing our faucet. I would recommend Hy pro for any plumbing service
Gagi P.
1676402333
Matt was super helpful, professional and had an excellent knowledge of the situation. He took care of the job efficiently and effectively. Extremely satisfied with the work.
Kang C.
1676041631
very attentive and explained the process of repair clearly. gave me all my options and sent the estimates right away. awesome plumber and gentleman
Donna Irwin [.
1675517101
Dan did an excellent job for us!
James M.
1675379717
Joseph.K was great. Super friendly, showed up on time, explained the issue and got it resolved within a couple hours.
BB D.
1675291582
Excellent work done today by Daniel Ciornei. Very satisfied.Daniel arrived on time, cleaned the drain and left my kitchen very clean.Thanks.
Juliet J.
1675100943
It was a wonderful experience. Good job guys. 👏 l am very appreciative of your service. Keep it up Daniel.
Craig G.
1674590908
Connor arrived on time. He was very friendly and explained everything he was going to do. The workmanship was great and he solved out drainage problem perfectly.I highly recommend using this service for your plumbing needs.
Gerry N.
1673978836
Excellent service. Very professional. Job was done efficiently and quickly.
David Patrick O.
1673902394
Owen Dieterich arrived on time and did a great job on our clogged drain pipes in the basement. He was very thorough and courteous in his work. We won't hesitate to call Hy-Pro for all our plumbing services.
Eric B.
1673713756
Masharo Campbell did a fantastic job!!!very highly recommended.
Anuj G.
1672965828
We had a valve replacement service with Jermaine B. He is a thorough professional, very polite and knowledgeable. We had our drywall limiting access to the valve which had to be replaced. Jermaine was able to replace it efficiently with minimum damage to the drywall. I would highly recommend him to anyone looking for plumbing services. Thank you Jermaine for the excellent experience. We really appreciate it.
Rahim
1672370402
Eric N. was great, did an amazing job, quick and thorough
George C.
1672195743
I had a busted water line Nick arrived on time and found the issue.he was very polite and took the time to do the job wright he also made sure all the water in the house was working before he left I take care of ten homes and will be using this company for all my plumbing issues from know on.
Ann L.
1671920958
Eric Mcqueen did an aweome job day before Christmas hip hip hurray thank you Eric
Stephanie C.
1671462453
Jermaine was amazing...he did a great job and went over and above. He was so friendly, professional and he did an amazing job. I would recommend Jermaine to anyone ... he was awesome.
Nick C.
1671203144
Jermaine did a great job fixing the various issues we had in our house. Prices were also reasonable.
Jenn M.
1670857662
I called the office expecting to make an appointment the following week and was pleasantly surprised to be offered same-day service. I was unavailble that day, so they sent Amir out the next day I was available at time that worked best for me. The service and appointment booking experience was fast and efficient. Amir was fast, and extremely knowledgeable. He made valuable recommendations and we value his opinion. He answered all of my questions. He also went the extra mile to ensure that everything was in good working order under the sink. He worked very quickly and efficiently. As a customer, it means a lot to me when contractors clean up after their work, and Amir was also very neat and left nothing for us to clean or pick up when he was done - Thanks Amir and Hy Pro! Update: Dec 2022: Had a minor leak under the kitchen sink. I called at 8:30, had someone here by 9:00(this time it was Massimo G.), and the problem resolved befor 10:00am. The price was very fair as well. That's two incredible services. I will not be calling anyone else for plumbing needs.
Donna L.
1670355374
Masharo was very professional and did a great job installing shut of valves on three bathroom sinks.
Wayne
1670017255
I found HY-PRO GRP to be a very reputable company to deal with for our plumbing issue. We had a leaking tap in the tub of our master bathroom. Staff were extremely responsive and professional from start to end. Eric N; our technician/plumber was knowledgeable and provided suggestions to resolve our problem.The repair was more difficult due to ceramic tile that encased the tub. He had to cut into the tile to access the valves and tap. Once replaced he cleaned up the area before leaving our house. Excellent job well done!
Nancy H.
1669561357
I was very impressed with this company.Navjot did an excellent job and took the time explaining to me the process from beginning to end,He was very pleasant and knowledgeable and did a great job of cleaning up.I would definitely recommend.Thank you.
Samantha P
1669329002
This is the 3rd time we have used Hy-Prro over the last several years. Nothing but a positive experience each time. This time Jermaine repaired two of our issues quickly and efficiently once he assessed the problems. He was very respectful of our home, explained and showed me what he did and how the new plumbing worked. I highly recommend Hy-pro and Jermaine.
Rosanne W.
1669322068
Navjot showed but in the tinfram promised, identird the problem and worked fir quite some time to resolve I, while keeping up-to-date with progress and our options. Quick response and fair value for the time put in. Would definitely recommend.
Sunil S.
1669223897
Massaro.C. he was fantastic and done his job on time.
Kelly Abrams [.
1668461376
Eric M (lightning McQueen) was fantastic!! Excellent service all around! :)
Cliff E.
1668448565
If I'm being honest, I'm selfishly a little reluctant to share this review... I would hate for these guys to get to busy for me! However, fair is fair... they earned a great review, so they get one.I have worked with and hired a lot of plumbers, but have never felt the need to post a review on any... but we bought a century home and had a drain issue. I didn't want to call anyone from out of town and really needed a company that would understand our home. They promptly dispatched Eric McQueen. This guy showed up mentally and physically capable of doing the job (this is a big deal these days!), loves his work and is not troubled to go that extra mile.He was an absolute professional. He dropped mats down, left his business card on floor near the door so that our kids weren't startled by him working in the basement and would be able to quickly glance at the card and attach a name and face to the guy in the basement. Communicated what he was going to do, did it, then gave options, no pressure or upsell, once we decided to proceed with work, he completed it, shared his warranty (which is great!), cleaned up and moved on. HONEST guy, no upselling... listened attentively and explained things thoroughly.Pricing is very fair and he gets the job done. Period. I have since referred them to a couple of commercial buildings as the new primary plumbers and will continue to use them. They have responded to emergency calls, both commercial and personal and have ALWAYS completed the job.It is no exaggeration when I say that Eric went above and beyond my expectations to get the job done. I would like to say thank you to him and this team for your excellent workmanship and professionalism. Don't change! Companies like this are hard to find.
Karan G
1668016417
We needed our sump pump replaced due to old one being rusted through. Hy-Pro was very responsive and provided great value. They were able to send out a tech the same day.Hy-Pro sent out Masharo Campbell who was knowledgeable, professional, and punctual. He was able to diagnose and replace the pump in no time.I'm very glad that we called Hy-Pro and will definitely keep them in mind for any further repairs/installations that need to be done.
Meg P.
1667598953
Eric was knowledgeable, polite and thorough in his work. He was very polite.
Cheryl C.
1666983263
I have been using HY-Pro since I moved to Milton 10 years. Every interaction has been positive and reinforced the quality of this company. Brandon came by today to assist me, he was professional and dealt with my issue quickly and efficiently. I would not hesitate to refer this company and will definitely use them for future services.
karen V.
1666976737
Hy-Pro Plumbing did a great job in our facility. Friendly guys ( Joseph K) great work, and reasonably priced. Highly recommend.
roman C.
1666806128
Plumber Dan was well on time caried out the job very professionally, He has a good knowldge of plumbing thus he fix it very neet and clean.
Verna M.
1666705340
I had a toilet leak and Daniel fixed the problem.He was excellent!
Darrell P.
1666655840
Jermaine B, was one of the most professional, polite and thorough plumbers I have hired in years. He was systematic, explained what he was doing and cleaned up. He took the time to explain his fees and costs associated to our repairs. I will be requesting him again.
Peter Z.
1666370928
Jermaine was awesome! Super professional and fixed my probelm!! Will definitely use HY-Pro Pluming again in the future.
mengly T.
1666279086
Fast and good service. Owen is polite and professional at his job. My kitchen sink is no longer clogged. Thank you
Rowel Tatlonghari J.
1666233735
Fast ,clean and very professional. Navjot was awesome!
Hossein Yousef P.
1665684420
Joseph knight is a super professional tech with an extensive knowledge . What I like most is he is an creative who find the best solution in troubleshooting and save your money .
Natasha I.
1665536680
Fantastic and professional service provided by Justin.
Clara B.
1665306883
I had a second time service from HY-Pro Plumbing & Drain Co.At his time, Joseph re-installed my kitchen water faucet, and he was a friendly competent plumber.I am happy that I called HY-Pro Plumbing & Drain Co. for the second time.Thank you very much again for your services!!
Danielle C.
1665172522
Eric did an excellent job figuring out the problem and cleaning out the drain. Thanks Eric!
Graham W
1664929897
Great experience. I had a leak from my toilet and Michael was available to come out that evening, he arrived just when he said and had it fixed in no time.
Julia Y.
1664923234
Very nice guy, very efficient worker
Andrew S.
1664247534
Jemaine of Hy-Pro is awesome! He was professional as well as straight-up when it came to my plumbing issues. He had my best interests in mind and I appreciated his time and expertise. On top of that, he was a great person. I would call Hy-Pro again in the future and ask if Jermaine was available, if I ever found myself in need. Thank you.
Vicky & Kevin Hoang V.
1664239596
We had sewage water back up in the basement bathroom and Navjot Lumb was our saviour. He was very professional, came on time, explained and showed us the cause of the the issue and had it fixed. Thank you again.
Aman B.
1664208013
Professional and courteous experience. Knowledge advisor. The person on the phone accomodated my time request.
Jack C.
1663885290
Very professional and polite, was in and out quickly
Dawn M.
1663696604
Mahsro was Curtiss nd polite I was very pleased with his work
Dan B.
1663635319
Masharo did an amazing job. Thank you so much
Jefferson F.
1663601707
Needed emergency service on a Sunday morning. Called at 11AM, service tech was there by 1PM, problem completely resolved by 3PM. Responsive, punctual, professional and very clearly explained the problem to us and how we could avoid it in the future. Price was VERY reasonable. Fantastic service and highly recommend.
Rita A.
1663527363
Justin is fantastic! He was professional, informative, tidy, knowledgeable and so helpful! We are so thankful to have had our leaky pipe taken care of so quickly, and done right! Thank you Justin!!!!
David C.
1662557113
Called on a long weekend, and they were able to sent someone out in 2hrs. Navjot was professional, offered valuable recommendation and able to resolved the issue promptly.
Jonathan H.
1662510147
Personable and extremely friendly, we have Michael C as our repairman, highly recommended.
Shannon M.
1661962060
ReynaldoV was very friendly and professional when he came to replace seized water valves. He answered some additional questions I had about the pipes, and put me at ease about my mini plumbing emergency. As someone who lives alone I appreciate the friendliness of professionals who come into my home. I felt comfortable and rec'd quality workmanship.Highly recommend ReynaldoV!
J M
1661874840
Michael was great, arrived a head of schedule, communicated the issue well and took care of the problem…
Jessica L.
1661371800
Mike C was very respectful and informative
Mafalda P.
1660935737
I really recommend Hy -Pro services. They are friendly and really professional. Was on time, and Joseph did everything he could do to fix my shower plumbing problem. Joseph K. Thank you for your hard work.
Laurie O.
1660610092
Joseph Knight was professional and punctual. Well done job !
Robert C.
1659747528
I had the pleasure of dealing with Jermaine when we had our pipe leak. Phenomenal service would use again strictly because Jermaine was so professional and got the job done right. Not only did he help in solving our leak but actually educated me on what he was doing, why he was doing it, and how to prevent other issues from occurring in the future.As long as this is the standard set for employment at this company I will continue to use this company for any issues. Great job and thank you!
Fabio M.
1659385163
Gerald was professional straight forward and a great teacher on how to maintain what he has fixed. Thank you for your help
Brad B.
1659044989
Service tech Gerald was great,laid out what likely problem was and what the best solution would be.Also advised me on future issues that may have to be addressed.Happy with work that was done.
Andreas K.
1659043748
Michael C. Was courteous and knowledgeable. He did a great job!Dr. K.
Gordon L.
1658883145
Gordon did a very professional job
Robert D.
1658160948
Justin Lee responded very quickly to our request to understanding why our shower was only providing extremely hot water. Justin quickly determined our Riobel temperature cartridge was defective. He did a search of suppliers and found the cartridge number and was able to install the replacement in a manner of minutes.Justin is very professional and highly customer focused
Judy K.
1658150650
Navjot Lumb was very helpful, he explained our options and the pros and cons and made recommendations. He worked through his lunch and stayed till everything was in good working order! Great job would recommend him!
Chris L.
1657227726
Gerald was awesome! explained all the options and what he recommended. He was very professional and empathic toward my situation. He explained in detail everything he was going to do. He even cleaned up a bunch of the sewage in my basement. I couldn't ask for a better service tec
Nav P.
1657145519
Masharo did a really good job fixing our pipe. Great work would recommend again
Robin N.
1654791517
Gerald was very responsive and patient and spelled out the options very well!
Nancy S.
1654790510
Gerald was very efficient and professional
Jeff R.
1654722579
Gerald was very professional and helpful. Will definitely use him again in the future.
Kevin M.
1652382365
Gerald and Edwards were very professional in the execution of the work I requested. The were also patient in explaining what needed to be done to replace the cartridge in my shower as well as they discuss the risks they identified. I could see they were experienced in what they do and I would definitely use there services again.
Donna F.
1651702210
Phil arrived when expected, explained everything in layman’s terms and didn’t leave until job was done to his high standards. Will definitely call again if we need plumbing services!
Brad K.
1648572022
Gearld was very professional 👏
Gail F.
1646323253
It was a big job and Connor and others were very professional. They came when they said and called when delayed. Everything was cleaned up before they left. Very impressed. We would definitely use them again. Would definitely recommend them.
N K.
1641501199
Gerald was very knowledgeable and completed the jobs in a timely manner.
Patricia
1639686990
Gerald was very helpful and answered all my questions! Thank you.
Jeve S.
1638991227
Michael C was courteous and fixed our issue.Though the cost was higher than expected, the service was good.
Matteo P.
1638819712
Fraser was super helpful. We had a kitchen faucet that leaked and needed replacing, plus a toilet that was also leaking and needed to be replaced. Fraser talked to us about different options and took our thoughts into consideration. We were really pleased with the service and professionalism. Thanks Fraser!
sunprit K.
1637620005
Gerald did a great job
Lee S.
1636573880
Gerald was professional and knowledgeable
Heidi K.
1635263179
Gerald excellent friendly, thorough work.
John D.
1631136478
Jerald is so very good in this job, he fixed everything and check everything.
Harry T.
1629983235
Very kind and hard working individuals. Really appreciate the good work!
Brent A.
1628808302
We were delighted to have Gordon come to our home on short notice to deal with a sewage line. Gordon was very kind, knowledgeable, and offered us some insight in order to improve our home in the future. We will definitely be working with Hy-Pro Plumbing moving forward! Thank you again, Gordon!
Vipul V.
1624136465
Sunny was here to help us with the drain unlocking. Very professional and on time. Gave us good tips as well for future and what we can do to avoid all this. Highly recommend these guys. They were the only people to help us over the weekend.
Kevin H.
1622672739
We were very happy about the service provided by David C. from Hy-Pro. He was professional, courteous, and honest. He did extensive tests, and did not leave until he was sure the problem was resolved. Dave was also very knowledgeable, and provided all the information I was looking for, about what may have caused the problem. Thank you David, and Hy-Pro for the great service!
Dana W.
1615048143
Jason was lovely, efficient and a great representative of Hy-Pro. Will be calling next week for more help!
J M
1614195305
We needed a quick fix for a leak that was getting worse. They arrived when they said they would and got the job done.
Hiliary J.
1608214010
Our kitchen pipes exploded in our lower level and where clogged from 30 years of grease and food plugging our pipes. I contacted Hy-Pro for assistance. I found them on-line; read a number of positive testimonials on their professional website and decided to give them a try. They promised to have a plumber to our home within one hour. Philip arrived promptly. He was polite and analyzed the problem(s) and successfully resolved a series of contributing issues. By the time he left our pipes where cleared. Thank you Philip for a great job and Hy-Pro for your assistance. We would highly recommend the company and Philip the plumber for your plumbing needs.
Donald E.
1607386852
Taylor worked hard and leaned up. a well done job.
Ian S.
1594413463
Quick and professional. Got the job done
O.W
1586286118
Jeremy was fantastic from start to finish. He was humble, professional, and very respectful. Considering the times, he came and fixed our water in no time. Our family appreciates him greatly. Give him a raise please.
Anton O
1584046352
Sunny was great, quick service, reasonable rates
Victoria E.
1582818334
Excellent service fixed the problem right awayI especially appreciated the call to let me know Eric was on his way to my homeEric was pleasant and knowledgeable that’s exactly what I needed
Michelle Sinclair [.
1582323167
Thank you to Eric G who provided amazing service today. He resolved our issue for us and he took the time to explain everything to me.
Brett C.
1581103124
Sunny was quick, informative and fair. Appreciate your help!
Wei
1580501965
I really appreciate the time and effort Eric G. took in trying to solve our plumbing issue. He was both professional and courteous and I would recommend him and Hypro to anyone.
paula C.
1580402888
Hy-Pro was the best plumbing company.I would highly recommend them and David who came over was so professional and friendly and efficient.Also very good clean up after the plumbing job.I am very happy with the new toilet that was installed.Thank you
Gloria Kremer Girlfriend O.
1579106300
Mathew was very pleasant and personable and he gave us options to help save on the cost. I would definitely recommend this company. Great service and punctual.
Kimberly H.
1579017922
Excellent service starting with the person who booked my service call. Had a plumbing emergency and someone came out within an hour. David B. was awesome! He is very knowledgeable and let me know exactly what was required for the repair. I will definitely recommend to anyone looking for a great plumbing company.
Nitin A.
1578518257
It was a great experience and Sunny was super amazing and knowledgeable. He put the hard yards and the result was a clean and tidy toilet. Cheers.
Riisa W.
1578411390
David did a great job in all respects. He was informative about what needed to be done. The dispatching for this job was prompt. Much appreciated
Ms. D
1573932308
Chris did an awesome job assessing my heating problem here in oakville (showed up same day I called)... and fixed the problem to the tee on the second visit. Professional and efficient. The call center is also very diligent. Took the calls immediately and they will get to your concerns without wasting time (thank you, nina).
Peter James K.
1573678031
Mat V went above and beyond. Even managed to fix the defective faucet I had just bought. 12/10, would recommend.
Fred P.
1572618440
Cleared the blocked drain quickly. Also explained everything well.
Irene J.
1572381930
Excellent service. I thought I had two leaks, but Dave knew right away I only had one leak and fixed it in minutes.
Tony A.
1572357918
Had a big problem and they came out the same day. Jeremy was awesome and very knowledgeable. Would definitely recommend to anyone looking for a great plumbing company.
Pardeep S.
1572023495
Called around 10 pm for a pipe that had been leaking. Gentleman on the line took all my info an booked me in for the next morning with a 2 hour window. Nick and his team arrived promptly and got the job done quickly without any mess. I like the iPad - paperless invoice and credit card payment made it easy. Would highly recommend Nick and HY-Pro!
Brandon
1568300669
Shawn was great. Would recommend him and hypro as they have been to our buisness numerous times.
Kevin C.
1568220925
Matthew was not only friendly and helpful but also took the time to answer my questions. He has great people skills and a great sense of humour. Would definitely request him in future.
Russta F.
1567633240
Fast, friendly service from Sunny and the problem was taken care of perfectly!
Osman B.
1564176070
Matt T. came to look at a leak in some ceiling pipes. Made clean cuts to the drywall without any unnecessary damage and provided us with a full diagnosis of the potential issues. Great service once again.
Shèrida S.
1562075574
Jesse W is an amazing technician! He is incredibly efficient, reliable and well-versed in the area of residential plumbing!!
Daniel H.
1560876955
What a phenomenal experience. I had a blockage between my kitchen and laundry room with no luck trying myself. Called Hy-Pro and within hours they were here and within an hour we had the blockage removed. Shawn was friendly, neat and efficient. I will definitely use them again and I would recommend them.
Bill H.
1560296251
SUNNY very quick efficient and honest guy, great work!!
Aninda S.
1559255304
Fast service by Sunny! Very knowledgeable. Price could be better but quality service.
Julia R.
1559247021
We had excellent service today from Hy-Pro. They were not only able to fix the broken pipe, but also fixed our sprinkler system in the process. Service was above and beyond from Sunny.
Ahatha L.
1558649417
Shawn arrived promptlyDid a great job. Thanks
Richard G.
1557599935
Sunny was excellent. Focused in the finding the problem with no waste in time or money.
Rudy B.
1556826913
Had a problem with my drain and a leak. Hy-Pro was quick in responding. The technician, David, they sent did an excellent job of explaining what was happening and my options. He did a great job and kept me updated throughout and showed/explained what he was doing. I’m very pleased.
Jennifer W.
1553279580
Shawn was very nice and resolved our problem fast and efficiently !
Wayne B
1552225474
Had hypro out to fix a old leaking valve. They came out quick and shawn was very professional and did a good job changing out the old valve.
Alexey T.
1551463974
Had all Kitec supply pipes replaced in my house.Scheduled in 2 days.Amazing service, minimal damage to drywalls, I was really surprised.Jesse went above and beyond, extremely professional.Highly recommend this company.
stephanie H.
1543607792
Eric C. was a wonderful technician and solved our problem ASAP and very pleasant.
Conrad N.
1519353871
Had Eric C. do work on my main drain. He got it up to code and worked hard on removing the roots. He is professional, honest and does a great job explaining the work to be done. I would recommend Eric for your plumbing needs.
Stacey L.
1518933885
Eric C. came for the service call and did a tremendous job. He added shut off valves and changed the faucet in the kitchen. He also provided us a solution for some old work around plumbing in our laundry room and bathroom. He capped the pipes so we can renovate the bathroom...even helped us remove the vanity while he was there. Great job!
Todd J.
1518744753
Eric C
luis I.
1518729235
Hypro Eric was a great guy to have help us with our bathroom project. Great knowledge
Tim P.
1513009405
quick and efficient service
Pamela T.
1512699527
Dean was excellent. He came to our home for a kitchen sink that was not draining and provided the best customer service. Instead of trying to charge me for an expensive fix, he helped me to try a less expensive option and it worked. He was professional, courteous and very honest. I would highly recommend this company and Dean.
Sebastian M.
1512102636
Good, reliable honest. I usually ask for Eric C does a thorough job and helpful to explain the work before and after.
Hello T.
1512072555
Wanted to thank Eric C @ Hy-Pro plumbing for helping my parents, will be using them again in the future. Extremely satisfied with the knowledge and positive attitude.
Jenny M
1512060246
Our technician, Eric C. Was absolutely phenomenal. I highly recommended Eric and Hy-Pro's services. You won't be disappointed.
John D.
1511967786
Eric C has done a first rate as always with a plumbing job at our home. His customer focus and friendly approach is first rate. We would highly recommend Eric and Hydro plumbing for any plumbing job. Thankyou very much Eric.John and Gloria of Georgetown.
SHANE R.
1501535383
Jeremy was very efficient and prompt service.
Lyn H.
1499993804
Jeremy was great. Thanks for your help.
Rose M.
1499259307
I found HY-Pro Plumbing through Google Search and read the amazing reviews. After working with Ali, I must admit that HY-Pro is very professional and helpful. I would definitely recommend using this company.
Rainer T.
1498240131
Jeremy was great! Prompt and efficient.
Angela D
1497285715
Jeremy provided excellent service pleasant manner job well done will call again.Thank you
Sarah R.
1496627842
Wonderful service. My husband and I were extremely impressed with their professionalism and knowledge. They resolved our issue quickly and efficiently. We called them on a Sunday and they came out right away. We would definitely call them again!
Teresa
1496361902
Jeremy was awesome!! He was very courteous and professional. His work looks 👍
P and G M.
1496079360
Jeremy was friendly and very efficient
Gary M.
1495061781
Shawn was knowledgeble and explained what had to be done and gave a cost before proceeding. The work was completed in a professional manner.
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