Water Softeners for Kitchener-Waterloo Homes

Beepan did a great job

Beepan did a excellent job

Gbenga was excellent. A great representative for your company. Came after regular business hours, quick, prepared and reasonably priced. Will definitely use again and recommend

Gbenga did a great job with installing our faucet. Thank you hypro

Masharo saved the day, solved and fixed the problem. Friendly, efficient, excellent service.

Masharo did amazing work replace my toilet

Masharo was very professional, and friendly

Mo was great!

Mohammed Khan had an outstanding customer service he made me feel at ease and I would recommend him for any plumbing services

Mo was great! He answered all of my many many questions, and offered many options! Looking forward to future business!

Gbenga Ayorinde from Hypro Plumning & Drain was fantastic. Right from the moment he walked in the door, the calibre of service and his personal expertise was evident. He quickly assessed what needed to be done, and finished the job the same day. He walked us through the entire process so there were no surprises, and we couldn’t be happier with the result.

Mo gave quote and had excellent customer service and was very knowledgeable with the pluming requires that was requested. Give him a big raise :).

Hi. We don’t really put up reviews but this time we just want to appreciate Mr. Safi Ishaksay a technician from Hypro Drains who came to work on our sump pump. He is absolutely awesome and a very knowledgeable tech on what he does. I watch him do the work and asked a lots of questions and he patiently answered all on his knowledge, very helpful and very professional. Thank you to Hypro Drains.

Nahom was very pleasant and explained everything. He was very efficient amd we were pleased with his work.

Beyond impressed! Quick, knowlegable service. Highly recommend!!!

Eric Nigh excellent work and advice

Eric n did good job, nice guy

Gbenga did great job

Eric N. was extremely professional, knowledgeable, and thorough from start to finish. He took the time to explain everything step by step, made sure we understood our options, and involved us in the process the entire way. He helped diagnose and repair a broken basement water pipe efficiently and with great attention to detail. His communication, patience, and workmanship really stood out, and the job was completed cleanly and professionally. We truly appreciated how transparent and reassuring he was during a stressful situation. Highly recommend Eric N. for any plumbing needs.

I must say this is a fantastic company to have to do your plumbing. The guy thy sent out for me was professional, polite, funny, and very good at what he’s doing. I highly recommend Them for any plumbing work

Very Pleasant dealing with the technician MO! Very efficient, explains his work and very polite

Jas helped us out with a clogged washing machine drain in our home. He was knowledgable, friendly and really worked all the possibilities to get the drain cleared.

No was very professional and shared updates and options relevant to helping us clear a stubborn blockage in a wastewater pipe from the kitchen.

Mo punctual , polite and very helpful. Would recommend to all.

We were having a leak behind the fridge, we called hypro plumbing, and they send out Masharo C, he diagnose the problem an quickly provide us with options to solve the problem. The work was done in a timely manner. We will surely recommend him in the future.. Thanks to him an his team...

This is my second time calling in Hy-Pro to help me out. I needed two washroom sink faucets replaced. I could probably do it myself but I'm a busy parent and can't seem to carve out the time, so we called to see if Hy-Pro could come out over the next week or so. As luck would have it, they were available same day to squeeze us in for a non-emergency call. A few hours later, I'm in the capable hands of Eric Nigh. After a quick consultation and look around, he proposed a few options, I signed off, and he got right to work. Despite some seized valves and a tiny space under the vanity, he was in and out in time for me to turn the water back on and get dinner going for my kids. He even had time to answer some pesky homeowner questions about our future plans for a remodel and sent me a quote afterwards to cost out a softener replacement. While I could have saved money stumbling my way through the installations, I was happy to pay for speed, expertise, friendly advice, no extra trips to the hardware store, and a job that doesn't leak the first time you turn the water back on. As a parent, I appreciate that Eric gave me several hours of my time and sanity back.

We called up Hy-Pro due to a sewer drain being clogged, the tech Ben arrived ahead of schedule, explained exactly what he was going to be doing, even wore boot covers through the house! He got right to work. After a while of trying to use the power snake and camera he determined the line had collapsed or large tree roots in the system. The house is over 110 years old with original piping. Ben had suggested we dig to fix the collapsed area outside, we agree and thats when Ian stepped in to assist us with our options, very professional and easy to work with and not pushy. The following day at 8am sharp they had a crew on-site to dig up and replace our entire main sewer line, the guys were quick, polite, and walked us through step by step. They were completely wrapped up by 430pm and we had full service returned. The crew cleaned up the area once finished, we have absolutely no complaints! And to top it off we received a call the following day from Joseph asking how everything went, very professional comapny ans staff, pricing was also reasonable compared to others out there. We would highly recommend Hy-Pro! Ps. Sorry for the long review.

Eric N was very friendly and did a great job! He was able to identify the issue with our sump pump and fix it immediately. Thank you for help, Eric!

Eric n was fantastic!

Eric N. arrived exactly on time • Very polite, professional, and respectful • Took his time inspecting the water heater thoroughly • Explained everything clearly and answered all our questions • Gave honest, helpful recommendations • Guided us toward the best service option for our situation • Really appreciated his professionalism and overall care

Beepan did a fantastic job at the house. He was courteous and quick. Thank you very much for the hard work!

Another leak in the basement and we knew Hy-Pro would be able to help, called at 6:45 at night and Masharo was here by 8 and everything was fixed up by 9:20. So happy with the service. Eric N was great! Fixed the leak in my basement and made all of my leaky shower worries disappear. I would 100% recommend this company (2024)

Masharo Campbell was great. He came in and snaked the kitchen sink multiple times to get the grease cleaned out. He was respectful and curious.

Nahom was great. Fast, efficient, explained everything and provided great service.

Had Jermaine stop by to check out what I thought was plumbing issue as I had heard a dripping noise coming from behind my drywall, which was located right under my bathroom upstairs. Given that I had previous plumbing issues with my toilet in the past, I was convinced that it might’ve been a leak somewhere. He took the time to listen and to inspect in my bathroom/gaming room down below, he also checked my crawl space to find where the pipes lead to. He explained that it likely isn’t a leaking issue, but rather it’s an HVAC expansion noise that’s been happening and that he ran into that in his own experience and that it was a very similar sound. He said he could’ve taken part of the wall out to do a diagnostic, but he didn’t think that was appropriate as he thinks a leak wasn’t the cause of the noise. He was very respectful, polite, humorous and very honest to let me know that nothing seemed to be in immediate need of danger or concern. He told me to reach out if I do seem to see any further problems or issues in my ceiling/wall, but for now, it should be fine! He was awesome, hopefully I am able to get him again if I have any other future plumbing problems (which hopefully I don’t, knock on wood!), thanks Hy-Pro and Jermaine! 🙂

Naahom was very nice, got the job done!

Owen G was awesome! Super personable, answered my many questions, and did a great job. Highly recommend!

We had an issue with our shower water temperature control. Steve investigated thoroughly and explained what was needed. He is very meticulous in both how he performed the repair and the cleanup afterward. This is the second time we have used Hy-Pro and both of these experiences were very positive. I would recommend them highly.

Beepan was very friendly and got the job done very fast

Fast response to my phone call. We had a plumbing technician out to the house within an hour. The technician, Jasjeet Sohal was pleasant, respectful and knowledgeable. Fixed the issue and provided helpful advice.

Masharo C unclogged my toilet in a very professional manner. He was patient with his work an I was pleased . Would highly recommend him an his company.

Masharo c did well in repairing my spouts pipe. Would highly recommend him an his company

Masharo c unclogged my toilet, I was pleased. Good job Masharo. Would highly recommend him an his company.

Eric N came by and re did our faucet and taps and the bathroom he did a great job with all his work Highly recommend

Great service fromnEric I

Our shower stall drain was not draining properly. Called Joseph at Hy Pro Plumbing & Drains. He had a tech out the next morning. The techs name was Masharo Campbell. He was punctual, knowledgeable, efficient and cleared the drain. This was Oct.02. All was good for a week and then the draining issue started to re-appear. Called Janice at Hy Pro this morning(Oct.15) and Masharo was here by 12:45 and snaked the drain again. Big improvement right away. All these employees are fantastic. Very understanding and quickly got the issue addressed. Highly recommend this company.

Nahom did an amazing job cleaned out the blocked drain 24 feet reliance could care less thanks this guy did a good job

Eric was very professional and speedy.. quality work..highly recommend.

Masharo c repair a plumbing leak. Thanks to him an his company

Masharo c did well. Thanks to him his company..

Masharo c great job. Would highly recommend him an his team..

I called Hy-Pro Plumbing & Drain in Brantford at 9 a.m. and Nick and Owen arrived just before 10 a.m. They wore shoe protectors, were polite and professional, and finished the job quickly—even tackling a tight crawl space without complaint. They also gave clear after-care instructions to help prevent future issues. Highly recommend!

Masharo c did a good job..

Excellent work by Beepan, he was early to show up, found the problem immediately and fixed the problem along with that. Great experience!

Beepan was extremely knowledgeable and helpful. Job was done and no mess was left either!

had an amazing experience with the plumber that came to my residence. Safi your awesome It was late at night. my house was a big mess from the back up He was very respectful with my personal property. He did not leave a mess. He was very polite. Explained everything to me and very very knowledgeable. Thank you for a good experience. Thank you for taking the time to explain everything to me and answering all my questions. he was also very respectful of my sleeping children.

Prompt service from Owen and Nick. Competent, reliable and quick. I have used Hy-Pro before and will use them again.

Ryan was very helpful in locating the issue that i had with my drainage.

Highly recommend Gbenga! He repaired our shower and installed a water softener with ease. His knowledge and expertise shone through as he explained everything in a clear and concise manner. Professional, efficient, and great communication.

Hypro was wonderful to work with. Their technician justin was very polite and very understanding with our situation. Justin provided multiple options to help fix our issue within our budget. I will be using justin again if needed!

Gbenga is very friendly ! Great service and quick fix for my plumbing leak !

Hy pro plumbing sent out Masharo to fix our clogged toilet and solved the issue within a few minutes thanks to the team and Masharo

Brandon Pye was very professional and forward with service options for me to decide what I wanted done before he started the job. He was polite, fast and did the job. Thank you.

Connor was very personable and polite, did a thorough job of examining and explaining options, and worked efficiently. Would definitely recommend him to anyone.

Ryan did a great job.

Safi & Shane from HYPRO Plumbing & Drain did an excellent job replacing my sewage pump in my basement pump out tank. They were fast and efficient. They didn’t make any mess at all. They were very courteous and explained how they were going to do the job and how long it would take to finish. I would definitely have them back again for any plumbing work. The price that they quoted up front was the price that they charged. They have my recommendation 100%

From the initial phone call to the service provided, I am BEYOND impressed with the professionalism and support I received from everyone. Beepan, Ben, and Caleb explained everything in detail and got the job done! Thank you so much!

NATHANIAL did a great job with clear procedures, transparent communication, solution suggestions, and efficient work.

Our experience of this company was extremely positive they did an excellent job replacing the main waste pipe from our house to the street. This job took four days and involved digging an right foot deep trench which stretched over 30 feet to the street. It took four days in 30 degree weather. Throughout the job we were kept informed of how it was developing and consulted about key decisions. I would highly recommend using this company for all of your plumbing needs!! We will definitely use them again just hope it's not any time in the near future!!

Masharo c did amazing job for my cousin . My highly recommended that if we have any plumbing issues at our house we should call and ask for him great company keep up the good work 👏

Nathanial was so pleasant, courteous and thorough. He took the time to explain a variety of scenarios before starting the work which I appreciated greatly. Fantastic service provided quickly and efficiently by an awesome technician!

I call hy-pro for a clogged kitchen drain and they send out masharo Campbell and he explains the problem with us and he was able to get the job in timely manner we well all used this company again for all our plumbing issues

Masharo c he was amazing and he explained the problem and jump on the jo

Masharo job well done,

Ryan from Hy-Pro was very professional and clearly explained the issues, providing camera documentation. We appreciated his respectful and considerate service.

Masharo came out and did a fantastic job repairing our kitchen sink.

Masharo Campbell did amazing job a few weeks ago and I will definitely use the service again I highly recommend him to my friend's and family

Ryan and Ben were very thorough in explaining what they were going to be doing to find the issues that are causing all the backup problems to our home. They were very awesome during the whole process! Definitely recommend both of them.

Owen was amazing and great to work with. He did a very thorough job and walked us through everything. I would highly recommend.

Ryan was very thorough and answered all my questions. Very helpful in resolving the plumbing issues. I recommend him highly

Safi dod a great job and worked hard to assure the job got done as expected and cleaned up before he departed . High recomended. Thanks Safi

Highly satisfied with the service we received! Masharo was professional and skilled. We recommend this company to everyone!

Good work on getting main valve working. Thanks

Very great service by Nathanial and Alan! Took the time to explain everything thoroughly, and they do very good quality work in a nice amount of time. Thank you.

They came out same day. We had water leaking into the basement. They assessed the situation. Snaked the main line which was full of you know what. Ryan the technician was thorough and took his time to explain what our options were. Also let us know what we could expect in the future and gave more recommendation. Highly recommend!

Masharo replaced a shower cartridge. Did a great job.

Nathaniel was very thorough in explaining what he was doing to find the problem that was causing water damage in our basement. He checked the utility room with all our pipes and ensured everything was working properly. He was very kind throughout his diagnostics assessment and did a great job cleaning up afterwards. We would request him the next time we have an issue for sure!

Very knowledgeable person.

Mr. Ryan did a great job when I needed plumbing work. Would recommend him to my family and friend.

Ryan was very friendly, polite, courteous, and knowledgeable. Great customer service! I highly recommended using this company.

Ryan was very professional in rectifying the issue. Job well done Ryan, thanks. I'd recommend Hypro company anything.

Ryan was very professional and incredibly helpful.