Skip to main content

24/7 Emergency Service Call 877-554-9776

Financing Options Available! Apply Online

The Benefits of Water Softeners: Improving Home Water Quality 

In the heart of Ontario, where the tap water often carries the weight of minerals, the transition from hard to soft water can feel like a revelation. Whether it’s the serene shores of Lake Ontario or the bustling streets of Hamilton Township, every homeowner seeks the solace of comfort and efficiency within their walls. 

Hy-Pro Plumbing & Drain introduces a solution that transcends mere convenience, turning ordinary water into a source of purity and luxury. Let’s dive into how a water softener can revolutionize your home water quality, offering solutions that resonate with every drop. 

The Essence of Water Softening 

At its core, water softening is a transformative process that turns hard water into soft water—a change that benefits your home in Ontario, Canada, more than you might realize. Hard water, packed with minerals like calcium and magnesium, often leaves a mark, quite literally, on appliances, plumbing, and even your skin. 

Water softeners tackle these minerals head-on, swapping them out for something a bit gentler, usually sodium or potassium ions. This swap does more than just prevent scale buildup, as it opens the door to a home where water feels better, tastes purer, and works harder for you in the most efficient way possible. Imagine showering in water that leaves your skin feeling soft and your hair shiny or running a dishwasher cycle without spots on your glasses. 

Water Softener Benefits for Improving Home Water Quality 

Introducing a water softener into your home is a transformation. This isn’t about adding another gadget to your household but about fundamentally improving the quality of your water in ways you’ll notice daily. Water softeners tackle the hard minerals that can wreak havoc on your appliances and your comfort, offering a simple solution to a widespread issue. This change not only elevates your water but also brings a cascade of water softener benefits to your home. It enhances everything from your morning shower to your nightly chores. 

  • Reduced Mineral Buildup 
  • Softer Skin and Hair 
  • Brighter, Cleaner Laundry 
  • Spot-Free Dishes and Glassware 

Reduced Mineral Buildup 

The journey to a more efficient and long-lasting home begins with tackling the root cause for a ton of your water-related issues: hard water. With a water softener, the water softener benefits go beyond just softer water. They can touch every corner of your home where water flows. Reducing mineral buildup is a big part of that and can help protect the investment you’ve made in your home. 

  • Protect Your Investments: Water softeners combat the minerals responsible for scale buildup, ensuring your pipes and appliances run smoothly and last longer. 
  • Cut Down on Repairs: By preventing scale, you’re not just saving on maintenance costs; you’re also boosting the efficiency of every water-using appliance in your home. 
  • Enhance System Efficiency: Scale-free pipes mean a more efficient water flow, reducing energy consumption and lowering your utility bills. 

Investing in water softening is a proactive step toward maintaining the integrity and efficiency of your home’s plumbing system. 

Softer Skin and Hair 

Embracing softened water is like giving your daily routine a luxurious upgrade, one that benefits not just your home but you personally. The difference in how your skin and hair feel can be night and day, offering a gentler, more nourishing water experience. 

Here’s how softened water can lead to softer skin, healthier hair, and a more enjoyable daily care routine: 

  • Embrace Natural Softness: Removing hard water minerals leaves you with water that’s kind to your skin and hair, reducing dryness and irritation. 
  • Revitalize Your Routine: Your daily showers transform into a spa-like experience, with water that enhances rather than strips away moisture. 
  • Boost Personal Care Products: Softened water works in harmony with soaps and shampoos, allowing you to use less and still achieve better results. 

The shift to softened water means not only improved comfort but also a noticeable difference in personal well-being. 

Brighter, Cleaner Laundry 

Turning the tide on how your laundry feels, looks, and lasts is simpler than you might think. With these systems, the water softener benefits cascade from your washing machine to every fabric touched by its gentle cycle. 

Here is how a water softener can revolutionize the way you do laundry, making every load brighter, cleaner, and softer: 

  • Amplify Detergent Efficiency: Soft water allows your laundry detergent to foam more effectively, lifting away dirt and oils without mineral interference. 
  • Preserve Fabric Integrity: Clothes washed in soft water suffer less from mineral deposits and stay vibrant and soft, wash after wash. 
  • End the Cycle of Wear: Extend the life of your wardrobe by reducing the harsh effects of hard water on fabrics. 

Water softeners offer a simple yet impactful way to keep your laundry brighter, cleaner, and softer. 

Spot-Free Dishes and Glassware 

The transformation your kitchen undergoes with a water softener is something you can feel and see. Imagine pulling dishes and glassware out of the dishwasher and seeing nothing but shine—no spots in sight. This simple upgrade to softened water means each piece of dishware not only functions better but also looks its best, enhancing every meal and gathering at your home. 

  • Shine Without the Effort: Say goodbye to water spots and hello to gleaming dishes and glassware straight out of the dishwasher. 
  • Reduce Rinse Aid Dependency: With no mineral residues left behind, the need for additional rinse aids or hand polishing is significantly diminished. 
  • Elevate Every Meal: The clarity and sparkle of your dishware enhance not just the appearance of your meals but also the overall dining experience. 

The beauty of spot-free dishes and glassware is a testament to the efficiency and effectiveness of softened water in your home. Clean plates and sparkling glasses bring a touch of elegance to your daily life, thanks to the unparalleled water softener benefits. 

Embrace the Soft Touch of Water 

In Ontario, where water defines both our landscape and our lifestyle, embracing the full potential of our water means turning to solutions that offer more than just a temporary fix. Hy-Pro Plumbing & Drain stands ready to guide you through the transition to softened water, promising a home that’s not just efficient and safe but also a haven of comfort and wellness. 

Ready to transform your water and your life? Reach out to us today to experience the water softener benefits.

Clearing the Way: The Importance of Professional Drain Snaking

The Benefits of Hiring Drain Snaking Services

Imagine waking up to a clogged sink, water pooling around your feet as you shower, or a foul odour permeating your home. These plumbing nightmares can turn any homeowner’s day into a disaster. But fear not! There’s a superhero in the plumbing world ready to save the day—drain snaking.

When it comes to maintaining healthy and functional plumbing systems, drain snaking is an essential service that should not be overlooked. It involves the use of specialized tools, such as augers or drain snakes, to remove blockages in commercial pipes or household clogs in your plumbing system. Whether it’s a stubborn hairball in the bathroom drain or a buildup of grease in the kitchen sink, it is a reliable and efficient method to restore proper water flow.

By addressing the root cause of the problem instead of relying on temporary fixes, augering ensures that your plumbing system remains in optimal condition, preventing potential disasters down the line. This small but significant step will enable you to maintain a clean and healthy environment, prolong the lifespan of your plumbing system, as well as ensure the comfort of your household. Your expert Ontario plumber from Hy-Pro Plumbing & Drain Cleaning will tell you all you need to know about the nature of drain snaking and how to break through clogged drains effectively.

Understanding The Power Of Drain Snake Services

To truly appreciate the wonders of drain snaking, let’s delve into what it entails and how it works its magic when you face your plumbing issues. The plumbing snake, also known as an auger, involves using a coiled, flexible metal cable with a hook or blade on the end (known as a drain snake or auger) to break through clogs and clear blockages. This simple, flexible wire tool is inserted into the wastewater or sewer pipes and rotated, either manually or with the help of a motorized device, to dislodge or remove the obstruction with the auger head.

Benefits of Professional Drain Snaking

  • Efficient Clog Removal: One of the primary advantages is its effectiveness in removing stubborn clogs. Unlike store-bought chemical drain cleaners or DIY baking soda methods that often offer temporary relief, drain snaking provides a thorough and long-lasting solution by directly addressing the root cause of the clog, whether it is a wastewater clog or sewer backup.
  • Preventative Maintenance: Regular use can help prevent clogs from occurring in the first place. By proactively clearing debris, grease, hair clogs, and other buildup, you can maintain optimal water flow and avoid future plumbing issues.
  • Cost-Effective Solution: Investing in professional plumbing services can save you money in the long run. By addressing minor clogs before they escalate into major issues, you can avoid costly repairs, pipe replacements, and water damage restoration.

Signs You Need Professional Drain Snaking Services

Knowing when to call in your local experts can save you time, effort, and frustration. Look out for these telltale signs:

Clogged or slow drains: If the water takes an eternity to go down or if you constantly find yourself dealing with recurring clogs, it’s a clear indication that professional drain snaking is necessary to restore efficient flow.

Foul odours: Unpleasant smells wafting from your sewer and wastewater lines could indicate a buildup of organic matter or stagnant water caused by a clog. Drain snaking can eliminate the odour-causing culprits and bring back a fresh scent to your home.

Gurgling sounds: Odd gurgling or bubbling noises coming from your drains might signify an underlying issue, such as a sewer line clog. The power of our professional services can help eliminate the obstruction and silence those unwelcome sounds.

Standing Water: When water pools around your feet while showering or in the sink basin after washing your hands and brushing your teeth, it suggests a blockage is preventing the water from going down. A drain snake will effectively remove the culprit, allowing the lines to flow freely once again.

Multiple clogged fixtures: When multiple fixtures in your home are experiencing simultaneous issues, such as multiple clogs in sinks or toilets, it suggests a blockage in the main line. The auger will clear the obstruction, resolving the problem. But keep in mind that when multiple fixtures are affected, it could indicate a problem with your main drain. A plumbing expert might need to investigate further with a video camera inspection, followed by drain cleaning using hydro jetting.

Clear sewer lines are the unsung heroes of a well-functioning home, and our professional services using an auger are the key to unlocking their potential. By understanding the power and benefits of professional drain snaking, you can ensure a clean, odour-free, and smoothly flowing-plumbing system. When it comes to entrusting your clogged drain removal needs to the experts, Hy-Pro Plumbing & Drain Cleaning stands head and shoulders above the rest, offering unparalleled expertise, advanced equipment, and a commitment to excellence. Your clear drains await!

What Are The Types Of Drain Snake Tools?

There are several types available, all with different uses. The most common types are:

  • Handheld drain auger
  • Closet auger cable
  • Flat tape drain snake cable
  • Drum Auger
  • Toilet Augers
  • Electric Drain Snakes or Augers

Each type has its own function, and usage will depend on the type of drain pipes or the severity of the clog. Our professional experts have years of experience and training on how to effectively use each type of auger and when.

Where Can Drain Snaking Be Used?

It is a versatile tool that can be used on multiple plumbing lines in your home—here are the most common locations it can be most effective:

  • Sink Drains: Whether it’s a kitchen sink or bathroom sink, it can be used to clear clogs caused by food debris, soap scum, hair, or other solid materials that accumulate over time. It can reach deep into the lines and break up or remove the blockage.
  • Shower & Bathtub Drains: Clumps of hair are the primary culprit for clogged bathtubs or shower drains. An auger can easily navigate through the plumbing lines and catch onto the hair, allowing professional plumbers to pull it out and restore proper drainage.
  • Toilet Drains: When a plunger fails to clear stubborn toilet clogs, the snake can be a valuable tool. It can reach deeper into the plumbing system and break up or retrieve the blockage, whether it’s caused by excessive toilet paper or other foreign objects.
  • Floor Drains: Commonly found in basements, garages, or laundry rooms, they can become clogged with dirt, debris, or even small objects. Using an auger can effectively clear these blockages, preventing potential flooding or standing water issues that lead to water damage and costly repairs.
  • Outdoor Drains: They can also be very useful on outdoor drains, such as downspouts or yard drains, which become clogged with leaves, branches, or other outdoor debris. By using the auger, you can remove obstructions and ensure proper drainage around your home.

It’s important to note that different types of drains may require different types of augers. Relying on our professional plumbing experts ensures that the correct type of drain snake is used as well as it’s used effectively and efficiently, restoring the flow of your sewer lines and wastewater lines.

Areas Not to Use a Drain Snake

While drain snaking is an invaluable service and versatile tool for clearing clogs in various plumbing fixtures, there are certain situations where using it may not only be inappropriate but can be harmful.

  • Toilet tank or bowl
  • Garbage disposal
  • Fragile or old pipes
  • Chemically treated drains

Any time you are uncertain of if you have persistent, difficult clogs in drains, it’s best to reach out to a professional from Hy-Pro Plumbing & Drain Cleaning.

Why Choose Hy-Pro Plumbing & Drain Cleaning for Drain Snaking Services?

Hy-Pro Plumbing & Drain Cleaning is a renowned and reputable plumbing company in Ontario Canada, that specializes in providing a wide range of plumbing services, including drain snaking. With a team of skilled and experienced plumbers, we have established our brand as a trusted name in the industry. We have a strong commitment to delivering high-quality workmanship and exceptional customer service to all our clients.

Our licensed plumbers are known for their expertise in residential plumbing and commercial plumbing services. We utilize state-of-the-art equipment and advanced techniques to effectively diagnose and resolve all your plumbing issues. Whether it’s a minor clog or a major blockage in the mainline, our team has the knowledge and skills to tackle the problem efficiently and restore optimal water flow.

What sets our Hy-Pro Plumbers apart is their dedication to customer satisfaction. We understand the importance of a functional plumbing system and strive to provide reliable, prompt, and affordable solutions. Our friendly and professional plumbers ensure clear communication, as well as keep you informed and involved throughout the process.

Having built a strong reputation for our exceptional service and expertise in drain snaking, you can rely on our team, knowing that you’ll receive top-notch service from a team of plumbing experts.

Our expert professionals also understand the need for an emergency plumber, and we are here to service all of southwestern Ontario with 24/7 emergency plumbing services. No matter the time of day or day of the week, our technicians are fully trained to work quickly and effectively, ensuring your service is completed professionally and promptly with little disruption to your day.

When you need a plumber for any plumbing mishap or maintenance, you can count on our team to provide residential or commercial services promptly and proficiently!

Unleash The Power Of Drain Snaking With Our Exceptional Services!

When it comes to battling tough clogs and blockages, drain snaking emerges as the ultimate solution. With its ability to swiftly and effectively clear stubborn blockages, a drain snake can restore the smooth flow of water and bring you peace of mind. Don’t let plumbing nightmares ruin your day, trust in the power of our professional services to eliminate those nasty clogs and blockages once and for all, ensuring your plumbing fixtures, sewer lines, or wastewater lines are flowing smoothly once more.

Remember, when it comes to any of your plumbing services, you don’t have to go it alone. Reach out to the plumbing experts at Hy-Pro today to experience unparalleled service and expertise. It’s time to say goodbye to clogged drains and hello to a clean, efficiently flowing system.

How to Get Rid of Drain Flies for Good: A Homeowner’s Guide

Getting Rid of Drain Flies

Drain flies are a real pain in the neck for anyone who spends a lot of time in their kitchen. It’s not that they’re dangerous, loud, or prevent you from using your sink—they’re just downright annoying, and they multiply fast. If you have fruit flies in your drains, it’s a sign you have rotting food stuck in your drain line.

The funny thing about drain flies is that one day they just seem to appear out of thin air. It’s not just one, but many that hover around the opening of your drain, venturing over to any food you have sitting out for casual consumption and laying their eggs to multiply further. In other words, these fast-spreading insects are tough to get rid of, not to mention disgusting.

Since you’re here reading about how to get rid of drain flies, you’ve probably tried a few DIY methods already. From the chemical to the natural, there are certain tried and true methods that work, but homeowners such as yourself may have to go through a long list to find out which they are. To help you save time, money, and frustration when trying to eliminate these pesky winged creatures from your home, we have put together this guide to stop them in their tracks.

Before we take a dive down the drain, let’s spend some time talking about the specificities of drain flies. After all, getting to know your enemy is the first step in eliminating them for good. Trust us, your experienced Ontario plumber at Hy-Pro Plumbing & Drain Cleaning knows all the details and is here to help you get rid of drain flies for good!

What Are Drain Flies?

Psychodidae, or drain flies, are also called by other common names, including fruit flies, moth flies, sewer flies, sewer gnats, filter flies, and sink flies. With a mothlike appearance, you’ll find them hovering around your sinks and any other openings to the drains around your home. Why? Because they like to multiply in warm, moist areas with an abundance of decaying organic matter. Your compost bin, garbage disposal, fruit basket, and drain lines are the perfect spots.

These tiny flies enter through open windows and doors, and often you won’t even know you’ve let one in until their first batch of eggs has hatched. Typically, the common drain fly can lay up to 500 eggs at a time. But wait, it gets worse. From drain fly larvae to adult drain flies, this invasive species reaches maturity in just one week, and then they’re off to lay their own set of drain fly eggs and the cycle continues. Who ever thought that something so tiny would be such a big nightmare?

Are Drain Flies Dangerous?

No, drain flies aren’t going to hurt you. But they do carry bacteria from rotting organic matter with them from place to place. That means that if they go from your sewer drain to lay eggs in the fruit sitting on your counter, it may be slightly contaminated with that bacteria.

What Causes Drain Flies to Appear in Your Home?

You know that drain flies love warm, moist environments filled with organic matter, and you can probably see why kitchen drains would be their perfect egg-laying spot. But you may not know how much decaying organic matter is just out of sight down your drain line if you haven’t had it professionally cleaned in quite some time.

Whatever you wash down the sink gets flushed into your sewer line, right? Not exactly. Certain foods, such as pasta, rice, and other expandable carbohydrates, can easily get stuck in your drain. Because of the way the P-trap underneath your kitchen sink is shaped, foods often get lodged into the bends where over time, they sit and build up. If you neglect drain cleaning completely, eventually, they will form a clog, and you’ll experience a backup.

Similarly, if you have a garbage disposal, certain foods can get wrapped around the blades or dull the blades, leading your system to be less effective. The less power it has to break up food, the more it will get stuck in your drain. But sink drains aren’t the only location in and around your home you’ll find these flies. Compost piles, septic tanks, storm drains, floor drains, wet garbage areas, and wet mops can also house these pests—essentially anywhere with stagnant water. In addition to rotting food, sewage also makes the perfect breeding ground for drain flies.

These flies don’t care whether they lay their eggs as long as it has the right conditions. Their mission in life is to eat and reproduce, and your dirty drains fill both of those needs.

How To Get Rid Of Drain Flies Effectively

Fruit flies in drain lines can be overwhelming. Finding a way to stop them from multiplying can be trying. As for eradicating them completely? Next to impossible…if you don’t know the right methods.

Here are 5 foolproof ways to get rid of drain flies using completely natural solutions—no special products needed!

  1. Single Ingredient Solution: Boiling Water

Pouring boiling water down your drain lines is as much about killing the drain flies as it is helping hardened grease and food get unstuck from the sides of your pipes. If you wash your dishes by hand or have ever poured oil down your drain, you can bet there is some accumulation of grease down there.

Fact about grease: it loves holding onto other foods. Think of it as a food magnet. Tiny pieces that would have otherwise flowed through to your sewer line stick to this putty-like substance and build over time. Cue, drain flies who have just found their new home.

To use this method, bring four quarts of water to a rolling boil. Make sure your sink is free of standing water, and carefully pour the hot water down your drain. Take care not to splash the water as you pour it. Repeat this process again every day for 7 days straight. Doing so will ensure the fly’s nest is gone and the organic material is thoroughly flushed through.

*Note: This method should only be done if you have metal pipes. It is not a viable method for PEX or PVC pipes as it can lead to damage.

  1. Fizzy Scrubber: Baking Soda, Salt & Vinegar

What sounds like one ingredient surplus of a delicious potato chip is actually one of the most natural drain cleaners you can make. The best part? You most likely have all of these ingredients in your cupboard. Mix 1/2 a cup of salt, 1/2 a cup of baking soda, and 1 cup of vinegar to start the chemical reaction. Pour it down your empty drain immediately. The mixture will fizz and expand, reaching into the nooks and crannies of your pipes and helping to loosen up stuck-on material. Let this mixture sit in your drains overnight. In the morning, flush your drain with hot water.

  1. Easy Trap: Apple Cider Vinegar

This solution isn’t one you’ll put down your drains. More so, it will eliminate the drain flies that are flying around your home. It won’t eliminate their nest, but if you’d like to catch the ones that are floating around your kitchen in between laying eggs, it’s a great option.

All you need is a shallow bowl, a piece of plastic wrap, and a few tablespoons of apple cider vinegar with a drop of dish soap. Put the vinegar in the bowl and squirt a drop of dish soap in it before wrapping the bowl with plastic wrap. Next, prick a few holes in the top of the plastic. They’ll detect the vinegar, enter through the holes and will not be able to get back out.

  1. No Escape Route: Duct Taped Drain

This smart and simple trap requires very little effort on your part. Drain flies nest in the rotting food in your drain, and that’s where their eggs hatch. Once flies are ready to emerge, they come out of your drain. This method involves taping up the entrance of your drain with duct tape so that when they try to fly out, they will become stuck to the duct tape. While it may not eliminate all the flies in your drain, it will get the ones that are ready to fly at that moment.

  1. Sweet Poison: Soap, Sugar, Vinegar & Water

With this confusing solution, drain flies won’t know what hit them. It involves mixing together 1 cup of water with 1 tablespoon of sugar and 1 tablespoon of apple cider vinegar. Add a few drops of dish soap to the mixture and put it in an uncovered bowl near your drain. The sugar and vinegar will attract the flies, while the soap will trap them and kill them.

Maintenance Tips To Prevent Drain Flies

The best way to never have drain flies in your home is to prevent them from finding a place they can call theirs. Since wet, organic matter is their preferred space to nest, removing all sources is a surefire way to stop them from breeding indoors. How exactly can you do it?

  • Get professional drain cleaning services
  • Never put food or grease down your drain lines
  • Frequently flush your drains with boiling water*
  • Remove all sources of standing water around your home
  • Clean the outside of your drains with soap and water

Get Hy-Pro For Professional Drain Cleaning & Say Goodbye to Drain Flies For Good!

Want to prevent a drain fly infestation in your home? Get professional drain cleaning services from Hy-Pro. We can help rid your kitchen and bathroom sinks, bathtub drains, showers, and all other drain lines of built-up organic matter and prevent clogs before they occur.

Hy-Pro Plumbing & Drain Cleaning is Ontario’s top choice for the treatment of clogged drains. We offer residential, commercial, and emergency plumbing services to take care of a range of your most pressing plumbing needs. Whether you’re facing a backup, leak, or would like to safeguard your home from drain flies, don’t hesitate to give our valued customer service team a call at 1(877)544-9776.

Tank vs Tankless Water Heater: Pros and Cons

Tank Vs Tankless Water Heater: Pros and Cons

Have you ever run out of hot water mid-shower? You likely have a tank water heater. Frequently found in regular homes, tank water heaters heat up gallons of water for daily use. But when that tank doesn’t fill and heat fast enough, you’re left waiting while cold and wet. In the debate of tank vs tankless water heaters, tank versions aren’t all bad. If you live alone, you’ll likely have all the hot water you need. Plus, they don’t come with all the expensive upfront costs of a tankless unit.

The decision of whether to choose a tank vs tankless water heater is a big one. In this post, our Ontario plumbers from Hy-Pro Plumbing and Drain Cleaning will walk you through the water heater differences. Plus, we’ll also show you how each unit works and what you can expect in terms of cost. All of these factors come into play in the decision-making process, so it’s important to understand what’s involved before you commit.

Tank Water Heater

How it works: A residential storage tank water heater has a capacity that ranges from 30 to 60 gallons. Whoever built your home or installed the heater likely took the size of the current household into consideration. The most common size of a water heater tank is 50 gallons, able to serve three to four people. These units heat water by way of electricity or gas, holding hot water in a tank so that it’s ready as soon as you turn on the tap.

Where it’s located: Traditional water heaters are usually found in basements. They’re located in the basement washroom or laundry room if you have one, or stored in the corner out of the way. This setup is ideal as you won’t have to stare at the 5-foot relic in your everyday life. Yet it’s still easily accessible should it require repairs or maintenance. If you do not have a basement, then your conventional storage tank water heater is likely in a closet in your kitchen or hallway.

Energy efficiency: Conserving energy, and thus saving money, is a priority for just about every homeowner. Tank water heaters are known to be less energy efficient than tankless units, which means you’ll shell out more money each year heating your cold water. Due to their increased flow rate, gas water heaters can be significantly cheaper to run than electric models. So regardless of which type of water heater you prefer, if you want to save money, go for gas.

Cost & Installation: Buying a brand-new tank water heater outright will cost you around $600, depending on the size and model. This price is before installation costs. If you already have an existing tank unit, then a replacement won’t be difficult.

Maintenance: Maintaining a tank water heater is relatively easy. The tank should be flushed periodically, especially with the GTA’s hard water supply. Tank units can encounter clogs in their lines, sediment buildup, broken heating elements, and faulty thermostats. They may also run into issues with corrosion. Therefore, getting an annual inspection is a good way to prevent this, as well as larger issues that may occur in the future.


  • Easy to install
  • Affordable up-front cost
  • Water in the tank is hot and ready for use 24/7
  • Trusted system


  • Higher energy costs
  • Wastes energy by maintaining hot water temperatures constantly
  • Major leaks are an issue
  • Must wait to heat water after draining the tank

Tankless Water Heater

How it works: Tankless units are also called on-demand water heaters. Just from reading the name, you can already tell they’re more convenient at heating water than tank units as they supply hot water on demand. Tankless units heat water using a heat exchanger as it passes through, negating the need for a large tank and the associated costs of maintaining the heat of the water inside of it. These types of water heaters run on electricity or gas.

Where it’s located: Unlike tank units, tankless heaters mount on a wall. They don’t take up much space at all and don’t look as unsightly. This is fantastic for small houses without basements, but even if you have a basement, who wouldn’t appreciate the extra floor space? Tankless units measure about 2’x1’ in total size.

Energy efficiency: Gas models cost less to run than electricity-powered units because gas is less expensive than electricity at this point. Because tankless water heaters heat water as it passes through the heating element, there’s no need for the system to consistently use electricity. This means the appliance will use less energy overall, and your utility bills will be lower than if you had a tank heater. With that said, because an electric water heater draws a lot of power, you may need to upgrade your electrical service.

Cost & installation: One of the main points in the tank vs tankless water heater debate in favour of tank models is initial cost and installation. Depending on the size of your home and household, the tankless water heater installation requires a fair amount of work. It involves drilling through the walls to access your water lines. So the more access you need, the more expensive it will be.

Prices for tankless models start at around $3,500, but they can cost over $7,000 for the unit alone. Installation fees can range up to $1,500, bordering the more expensive side if you are converting your home from a tank to an electric tankless water heater. The installation process of a tankless unit is also a bit more complex and requires the help of a licensed plumber.

Maintenance: Tankless units don’t have a tank, so you don’t have to worry about corrosion or leaks. The hard water supply in the GTA means that you should flush your tankless unit periodically. However, little else is required to ensure it runs effectively other than cleaning out the sediment filter. You will need the help of a professional plumber for these kinds of maintenance tasks.


  • Uses less energy/higher energy savings
  • No standby heat loss maintaining temperature
  • Lower risk of leaks/less severe leaks
  • Saves space
  • Longer lifespan


  • Expensive upfront costs
  • May require energy upgrades
  • Long payback time

Tank vs Tankless Water Heater: Which Is Right For Your Home?

Whether you’re building your home from the ground up or deciding whether to replace a tank storage water heater with a tankless model, you should consider the above points carefully. Once you’ve made your final decision, see below for what to expect during installation and beyond.

Tank Water Heater

Tankless water heaters may be the way of the future, but they’re not right for every home. Choosing a traditional tank water heater may make more sense for your current budget and heated water needs. If you’ve landed on a tank hot water heater as the right choice for your abode, the installation process is relatively easy.

What’s Involved

If you are replacing an existing tank water heater, you will need to first drain the current tank before unhooking the water and electric supply or gas lines. You’ll then install the pressure relief valve, heat trap fittings, and water line connections before filling the holding tank and connecting the thermostat. You’ll also need to set the thermostat to your preferred temperature levels. While installing a tank hot water heater is relatively simple, any type of device that deals with electricity and plumbing lines is best handled by a professional plumber. Tank models have a shorter lifespan than tankless units, while gas-powered models have a longer life expectancy than electrical models.

Tankless Water Heater

It’s common for homeowners to switch up their tank unit to a tankless model, but not the other way around. As you can see from the pros and cons outlined above, the tankless water heater vs tank heater debate favours tankless units from the angles of convenience and energy efficiency. Plus, once you convert your home for a tankless unit, you don’t want to have to go through the trouble of converting it back. So what’s exactly involved in the process?

What’s Involved

Installing a tankless unit is a lengthy process that involves draining your old tank unit with a hose and bucket and mounting the new tankless unit. These are the easy steps. The next includes connecting the pipes to your new system, installing flow and pressure valves, and then bleeding the hot water system before double-checking all the electric wiring. Because tankless hot water heater installation requires plumbing and electrical work, it’s important to hire a professional plumber that’s certified in electrical work for the job. Proper tests must be carried out before the heater can be used, and the temperature settings must be configured to deliver the desired temperature. Choosing the correct settings can help you save more on your energy bills.

Call Hy-Pro For Professional Water Heater Replacement & Installation

Installing a water heater for the first time? Replacing an old unit with an updated one? You can count on Hy-Pro Plumbing and Drain Cleaning for expert service and advice. If, after reading this blog, you’re still debating water tank vs tankless units, give our knowledgeable team a call. We can help recommend the right type of unit for your needs as well as which size or fuel type is correct for your home. We’re the professional plumbers you can trust for quality installations and replacements!

Call (877)554-9776 today to speak with our friendly customer care agents or to book an appointment. While you’re here, we invite you to learn more about our other popular plumbing services, including drain cleaningpipe bursting, and sump pump services.

Clogged Drain Repair: What You Need to Know to Fix Blocked Drains

Few plumbing problems are more common — and more frustrating — than a clogged drain. Are you currently suffering from the effects of soft blockage build-up? Do you need some professional drain cleaning tips? Are you wondering what options exist for decreasing your future blockage risk? All of that information is essential for everyone with toilets, sinks, and utility drains.

Drain clogs affect all properties in Southern Ontario. Older buildings are certainly more susceptible, but every local property owner is at risk. Nobody is safe from bad pipe jams, no matter what type of building you live in or where you live. Every property with plumbing in Ontario and Canada is vulnerable to the effects of obstructions.

Stubborn clogs are a way of life for many people, but bad blockage doesn’t have to be a daily bother. Hy-Pro is here to help you solve those problems with tips for how to do it yourself and advice for how to stop them from returning. Of course, we’re also always available to clear away stubborn drain clogs, if you need our help.

Despite the fact that clogged drains are a regular problem in Ontario, many homeowners aren’t prepared to properly resolve that issue — and prevent it from making future appearances. If you find yourself making an appointment for plumbing service too often, or you’re wondering what professional plumbers use to handle severe sewer blockage, you’ll benefit from reading a few clogged drain tips.

How To Fix a Clogged Drain

Don’t worry about that sink full of water in your kitchen or that toilet threatening to overflow. Many people are capable of clearing clogs on their own. If you own a plunger, you’re already half-way done. If you don’t own a plunger, now is the time to buy one.

Initial Inspection:

Professional drain repair services often start with an inspection. DIY drain repairs should start there too. It doesn’t take long, and if the standing water in your shower is being caused by something simple like a buildup of hair twisted around your cover, you’ll be glad you took the time to check.

Start your inspection by removing your drain stopper, strainer, or cover. If your standing water immediately flows away, that’s a clear sign your cover needs a scrub. Ensure all grime, slime, and sludge is removed and return it to its resting place until it needs another cleaning.

If you’re unlucky enough to have a clogged drain that isn’t caused by a grimy cover, then you’ll need a more thorough unclogging method. Luckily, you have several options! Your trusty plunger is the best place to start, but some homeowners manage to clear clogs with just a few basic household items.

Clogged Drain Repair Methods:

Using a Plunger: Clearing blockage with a plunger is simple and intuitive. Just place your plunger over the opening, thrust back and forth, and wait for your standing water to clear away. Ensure that there’s enough water in your fixture to cover the rim of your plunger, otherwise you’ll struggle to create an effective seal.

Using Hot Water, Vinegar, & Baking Soda: If you don’t have a plunger, a mixture of white vinegar, baking soda, and boiling water might be enough to remove your built-up blockage. Use equal amounts of vinegar and baking soda, one half to one full cup at most.

The easiest method to get them down the drain is by using a funnel. Pour in the baking soda, then the vinegar. Wait for the reaction to stop, then wait another five minutes. Flush everything out with hot water, and repeat as needed.

Using a Drain Snake: Snaking a drain is another option for dealing with a sink clog in Ontario. You’ll want gloves for this, because a plumbing snake is designed to grab grime and pull it out. You should probably move your toothbrush away from the sink too.

To use a manual snake, simply insert the bristled end into your pipe, push it down until it hits the blockage, twist it around to grab everything in your drain pipe, and pull it out. Be ready for a little mess to come with it.

Clogged Drain Repair Tips: 

  • If you’re having trouble creating a seal with your cup plunger, try rubbing a little petroleum jelly around the rim.
  • If one side of your double sink is backed-up, make sure you plug the other side before you start.
  • Cover the overflow hole in your bathroom sink with plumber’s tape or jam it with a wet rag to get better suction.
  • Avoid using boiling water in porcelain fixtures, as sudden temperature changes could create cracks.
  • A regular plumbing snake may scratch your toilet bowl; plumbing professionals use toilet augers instead.
  • Drano and other chemical cleaners damage fixtures and pipes with repeated use, and they aren’t effective for removing tougher clogs.
  • Bleach will disinfect blockage, but it won’t remove it.
  • Never mix bleach and vinegar, two different drain cleaners, or any other household cleaning products.

How to Stop Future Clogs

The Cause

Stopping a problem should always start at the source. Unfortunately, the cause of plumbing blockage is inside Ontario’s water. It’s also probably sitting in your kitchen, bathroom, and laundry room right now. There are two types of pipe obstructions: hard blockage and soft blockage. Hard blockage refers to larger debris like tree roots, stones, and even toys. Soft blockage is caused by smaller debris — and it builds-up naturally over time.

Soap scum, minerals in Ontario’s water, and everything else you flush all contributes to soft blockage. If you flush harmful food waste like bacon grease or problematic materials like paper towels, then soft blockage becomes much worse — yet avoiding those materials won’t stop it from growing. Unless you stop using soap, soap scum will always build-up inside your pipes alongside natural minerals and everyday slime.

The Solution:

Just because soft blockage is inevitable, doesn’t mean you can’t fight back. There are many methods for fighting slime and preventing future plumbing issues in Ontario. All you need is a little knowledge, a little time, a few basic components, and preventative maintenance from a skilled Ontario plumber.

1. Don’t Flush Harmful Materials

What shouldn’t you flush? Truthfully, pretty much everything. Pipes are only supposed to transport three things: water, human waste, and toilet paper. Even too much toilet paper could create a clogged toilet. If you don’t want a jam, avoid everything on the list of harmful debris below. Just to be safe, it’s a good idea to never flush anything that isn’t water, waste, or toilet paper.


  • Fats, oils, & grease
  • Paper towels, tissues, & so-called “flushable” wet wipes
  • Coffee grounds
  • Egg shells
  • Cotton swabs & Q-tips
  • Dental floss
  • Hair
  • Personal hygiene products
  • Medication
  • Paint
  • Dirt, soil, & gravel
  • Bones & food scraps

2. Include Your Drains in Household Cleaning

While you’re cleaning the surfaces in your bathroom or kitchen, take a few minutes to pour a solution of baking soda, vinegar, and hot water into your sinks, showers, and tubs. Regularly cleaning your pipes will minimize the effects of soap scum, grease, and mineral build-up in your drain lines.

Use this time to clean your coverings too. Clumps of tangled hair, food debris, and other waste caught in a drain trap are all common clog culprits. Strainers and covers are there to protect you. Cleaning off built-up grime helps them do their job well.

3. Install Strainers & Covers

Completely open drainage lines are easy opportunities for plumbing issues, not only from standard sources like soap scum, but also from hard blockage linked to dropped objects. You’d be surprised how many toys and cell phones end up inside Ontario pipes.

Strainers, covers, and drain traps are most essential for stopping regular debris like hair and food waste, but they’ll also stop jewellery, toys, and smartphones from slipping out of someone’s hands and into a sewer pipe. A Ontario home without full protection is more at risk for emergency plumbing problems.

4. Get Professional Drain Cleaning Services

Nothing offers more protection or better results than professional service for clogged drain repairs. Skilled plumbers aren’t just great at removing tough clogs. They also provide outstanding cleaning service that eradicates all grime — from your toilet to your mainline.

Every Ontario homeowner should make a regular appointment for professional drain cleaning service. Home solutions are great for slowing sludge, but baking soda and vinegar won’t completely restore your lines. They definitely won’t remove tree roots from a buried sewer line — but professional drain cleaning will.

When Should You Call a Trusted Plumber for Clogged Drain Repair?

Plumbers are always available for anything you can’t handle yourself. If a tough clog in your kitchen sink drain just won’t go away — even after hours of plunging — consider calling a plumber. The advanced equipment used by licensed plumbers is more powerful than standard tools. When you pair that technology with the expertise of an experienced plumber, there isn’t a clog they can’t handle.

Signs You Need Emergency Service

Sometimes, a clog is more serious than just standard blockage. Some plumbing issues are signs of sewer blockage deep in your system. If you ever see any emergency warning signs, make an immediate call to your trusted plumber. Every second you wait could be increasing your risks for costly repairs.

Serious Warning Signs:

  • Revolting sewage odours
  • Gurgling toilets
  • Flushing toilets creates a backup somewhere else
  • Clogs in multiple fixtures at the same time
  • Wastewater or black sewage seeping into your tub
  • Isolated patches of sudden, lush growth in your lawn
  • Small puddles in your yard that don’t go away
  • Sinkholes in your yard
  • Cracks caused by a shifting foundation

An issue with your main sewage line will spread throughout your home because it connects to every other waste line. Toilets have the most direct connection to sewage mains, which is why issues with a mainline often affect them first. Tubs and other lower fixtures are also more vulnerable than higher fixtures like sinks. Always watch for early warning signs and request professional help when you see them.

How Do Plumbers Fix Clogged Drains?

Skilled plumbers have access to a wide range of potential options for clogged drain repairs, but they often start with a plunger. Where regular folks in South Ontario might be stuck with their standard cup plunger, plumbers utilize advanced options like toilet plungers and taze plungers. Plumbers rely on those essential tools first, and they move on to more advanced equipment if those basic solutions are ineffective.

Powered Augers & Toilet Augers

What is a toilet auger? It’s a specially designed industrial drain snake created just for clearing clogged toilets. Toilet augers have a long curved neck covered with a material that protects porcelain from scratches. Inside their long necks is an extendible, flexible cable that plumbers push into toilets and spin with a handle to remove bigger blockage.

Powered augers are similar, but they look more like power drills. Sometimes an electric drill is actually what powers the auger, but many powered augers have their own internal power source. In either case, a powered auger is a device that sends a cable into a plumbing line and removes debris. They come in different sizes, from handheld models for sink drains to larger units used for sewer systems.

Jetting Technology

Hydro jetting equipment like the jetting technology used by Hy-Pro is powerful enough to destroy all blockage in your waste lines. Using pressurized water that shoots out of a specially designed hose, hydro jets clean every inch of your interior pipe walls. That pressurized water is no joke. It can even cut away tree roots!

Hetting is a complete drain cleaning solution. By annihilating all clogs and eliminating every ounce of grime, hydro jetting leaves your pipes looking and working like they’re brand-new. Few options for plumbing repair provide as amazing results as hydro jetting.

Are You Looking for Clogged Drain Repair?

You found Ontario’s trusted plumbing experts! Hy-Pro Plumbing provides convenient appointments and 24/7 emergency services at no extra charge. Whether you need routine maintenance or immediate assistance with your clogged drain, our courteous, uniformed professionals are here to help!

Trenchless Water Line Services Explained

Did you know that the water supply main running under your property is your responsibility? Ontario’s service lines are divided between two groups. Those leading from a public main to your property borders are owned and maintained by city services. The sections that lead from property boundaries to homes are owned by homeowners — and it’s their responsibility to maintain, repair, and replace them.

Water pipe services are also split between two related groups: traditional methods and trenchless methods. Traditional methods require more digging, take longer, and create additional landscaping damage. Trenchless methods were designed to eliminate those issues and facilitate faster, effective repairs.

At Hy-Pro we use trenchless technology for both water line and sewer pipe service. If you’re curious about what “trenchless” actually means, how that equipment works, and the common situations that those technologies solve for Ontarians, we’re here to help. We’ve got answers to all your questions about trenchless plumbing technology — and outstanding service whenever you need it.

What are Trenchless Water Line Repairs?

When plumbers talk about trenchless repairs, they’re usually referring to relining, a broad category of techniques and tools. Each of those solutions were created to ease the impact of major plumbing repairs and potential conflict with horizontal and vertical obstacles in urban environments. In this context, those obstacles include people, traffic, and nearby structures — horizontal obstacles — and the crowded underground environment, full of other service lines — vertical obstacles.

Relining Methods:

Cured-In-Place: With this method, a tube of resin fabric is prepared and then inserted directly or pulled through with a winch. That lining is then heated to bond the resin and the existing walls, creating a strong new interior lining. CIPP (cured-in-place pipe) materials have a wide variety of applications and varying levels of strength for different needs. They work best with four to twenty-four diameter water mains.

Fold & Formed: This method uses factory-prepared plastic material that’s been pre-heated and folded. The folded liner is winched through and heated by a device that expands the new material until it coats the existing interior walls.

Slip Liner: Instead of using a folded form or CIPP material, slip liners consist of joined sections that are smaller than the existing damaged water lines. They’re inserted directly into buried pipes and supported by an added layer of grout that maintains strength.

How Long Does Pipe Lining Take?

Depending on the size of a job, it’s often possible to complete relining in a single full day. For major water line or sewer replacement, it could take an additional day or two, but smaller, isolated repairs — the type often handled by lining solutions — can be completed by a professional plumbing team in a single day or less.

What is Trenchless Water Line Replacement?

Trenchless replacement typically refers to pipe bursting, a technique for water and sewer line replacement that destroys entire sections of damaged underground pipes and pulls in new piping at the same time. The purpose of bursting is to complete major replacements on plumbing laterals — buried fixtures that connect to  the public system — without inflicting a major excavation scheme or halting traffic flow for an entire street.

How Does Trenchless Water Line Replacement Work?


Every appointment for water main or sewer replacement begins with a thorough inspection to determine the location of both the damaged areas, any connected sections, and any nearby service lines that might present additional obstacles.

Minor Excavations:

After an initial inspection, plumbers complete a small excavation, often near your property borders, to create a launch pit for your new piping. Afterwards, the winch and other necessary equipment are set up in the newly dug launch pit and inside your home at your main connection point.

Although trenchless replacement eliminates the need to dig trenches, it’s still often necessary to complete that minimal excavation. It may also be necessary to excavate the area nearby to ensure that branch pipes are not damaged. Even with that digging, the effects of trenchless technology on groomed landscaping and nearby structures are still less extreme than the damage caused by older excavation repair methods.


If there’s a significant amount of blockage, tree roots, or other debris sitting inside your buried pipes, it will be necessary to clean them before it’s possible to pull through trenchless equipment and new sections.

Whether you’re just getting relining service or full trenchless pipe replacement, it’s vitally important that all lines are clear before service begins. Luckily, many plumbers also have non-invasive equipment for efficiently eliminating all traces of debris — including tree roots!


After all preparation is complete, a cone-shaped bursting head is winched through damaged sections, cracking and crumbling them as it passes through. That debris is then pushed into the surrounding soil to make room for the new sections that are attached to the back of the bursting tool and pulled into place.

Why Should You Get Trenchless Water Line Services?

If a sudden increase in your water bill — or any of the trenchless repair warning signs — have drawn your attention to issues with your buried plumbing systems, then you need repairs from a professional plumber. In Ontario, homeowners have the option to choose trenchless or traditional techniques. Both options involve several hours and complicated steps to repair broken water lines, but one has far more benefits than the other.

The Benefits of Trenchless Repairs & Replacements

Lower Project Costs:

With traditional digging and repairs, costs rise as quickly as water in a flooded basement. The faster speed of trenchless services and the reduced need for large trenches both reduce the labour and parts required to complete the service — for everything from spot repairs to sewer replacement and water line replacement. As with many home systems, that increased efficiency lowers costs for homeowners.

The reduced damage to landscaping and your surrounding property also lowers the common associated costs of major plumbing failure investigations and repairs. Rather than paying for major landscaping repairs and hiring contractors to fix damage done to your home, you could take advantage of a non-invasive service that provides outstanding, lasting results in less time and with fewer chances of significantly damaging property.

Improved Pipe Strength & Efficiency:

With the results of bursting, it’s possible to increase the capacity of pipes by as much as 30 percent. Even with slip liners, which are often smaller than existing piping, efficiency and protection still improves. Why is that? The materials used for pipe lining have lower friction than copper water lines and other common piping materials. That means water and sewage move through relined pipes much faster.

Those replacement materials are also stronger than the existing walls of your current lines. The effects of lining and bursting are like having brand-new pipes installed, which means that your home will be better protected against future damage and catastrophic failures.

Safer, Worry-Free Service:

Fixing buried plumbing comes with a collection of extra health hazards and safety procedures — especially if a professional plumbing team is digging invasive trenches. Trenchless pipe replacement and repairs greatly reduce the risk of damaging nearby power lines, sewage systems, and structures.

The hassle-free experience of trenchless technology isn’t just quicker and less costly; it also provides more peace of mind for property owners concerned about accidental damage, potential injuries, and adverse health effects. Non-invasive plumbing technology reduces risk — for both plumbers and occupants.

Do You Want Trenchless Water Line Replacement Service or Repairs?

The licensed, skilled plumbers at Hy-Pro provide convenient appointments and emergency services across South Eastern Ontario! Trenchless technology is just one of the advanced tools and techniques that we use.

Ontario Sewer Pipes Repair

The most wretched of plumbing problems for Ontario residents is a sewage backup in which you have to evacuate your humble abode. Imagine this–raw and contaminated wastewater being upchucked back into your basement and plumbing fixtures including your sinks, bathtubs, showers, shower heads, and then some. A home’s sewer line consists of all the pipework located deep underneath the ground which includes the main sewer lateral which is connected to the municipal sewage system. Lately, if you’ve noticed the piping in your house seems to have fallen into disrepair, for example, with multiple, sluggish, or backed-up drains this is something to be concerned about. Especially if you have been exposed to a nasty clog the blockage itself will tend to emerge in your bathroom sink, disappear only to reappear again in the toilet or shower drain highlighting there is something faulty with your drainage lines. But above all, this illustrates that your sewer lateral may potentially be critically damaged from a severe blockage as it bears the brunt of all of your home’s disposed of used and dirty water and flushed-down debris. It’s best not to leave sewer pipes repair unattended by asking for sewer pipes repair from a qualified, licensed, and fully insured Ontario plumber from Hy-Pro Plumbing & Drain Cleaning. But first, it’s a good idea to educate yourself on what exactly a residential sewage line is so you can uncover the numerous benefits of a sewer pipes repair or replacement.

What Is A Sewer Drainage Pipe & Why Is It Important?

A sewer drain line is in charge of transporting your home’s used and dirty wastewater from plumbing fixtures to the city’s sewage disposal system where it is thoroughly sanitized and discarded. If you’ve found yourself to be complacent about your plumbing system’s proper upkeep including routine maintenance with an annual professional inspection from a professional plumber it’s no wonder your underground pipe has broken down and needs sewer pipes repair. Responsible homeowners who’ve been keen on preventative maintenance, for example, through a hydro jetting drain cleaning to get rid of icky muck lingering inside of the pipes will rarely if ever encounter a clogged sewer line. Unfortunately, some Ontarians choose to outright ignore a clog and sooner or later find their sewage pipes have cracked and fractured due to excessive pressure from a rigid blockage. Recall that clogs are like a bad toothache and never truly go away until you address the root cause of the plumbing problem through sewer pipes repair. Ontario property owners will find that the longer they procrastinate the worse their pipes will plug up from a clog with the potential and looming threat of a sewer backup resulting in costly and permanent water and moisture damage including mold and mildew growth. Nowadays, we have innovative, non-invasive, and trenchless sewer pipes repair tactics that are used for standard sewer repair. Ontario homeowners don’t have to fret about a big, muddy gash being dug across their property line for sewer pipes repair as our expert plumber will at most make a couple of incisions to access the sewer line.

What Causes The Need For Sewer Pipes Repair? 

There is a method to the madness of avoiding a foul clog and a lot of it has to do with your daily lifestyle and behaviors especially tossing items down your drainage pipes which must otherwise be banned. A clog is due to the accumulation of debris and residue which slowly coalesces into a solid blockage. For starters, here is a list of items you must never trash into your plumbing fixtures (but toss into your garbage can, recycling bin, or compost pail instead–reuse, reduce, and recycle!) lest you will encounter a clog sometimes soon:

  • Soap scum
  • Dead skin flakes and nails
  • Hair strands
  • Food waste and leftovers including coffee grounds, eggshells, rice, pasta, fruit pits, seeds, etc.
  • Fats, oil, and grease (FOG)
  • Flushable wipes
  • Paper towel
  • Too much toilet paper
  • Diapers
  • Feminines hygiene products
  • Single-use disposables (i.e. cotton rounds)
  • Dental floss
  • Band-aids
  • Contact lens
  • Small toys
  • Jewelry
  • Plastic packaging
  • Chemical drain cleaners
  • Medication
  • Tree roots intrusion

Eventually, this accumulated debris will forge into a tough blockage that sticks and lingers to your pipe’s walls. Most store-bought solutions such as drain catchers or remedies such as a concoction of baking soda and vinegar are all but temporary solutions to the deeper underlying problem of a clog and a potentially ruptured drainage line in need of sewer pipes repair. The only way you can readily prevent a clog is to remain extra vigilant about what you are discarding daily, plus ask a trained plumber to scrub away the sludge at least once per year. Let’s face it–nobody wants to be exposed to harmful wastewater chock-full of toxins, bacteria, and pathogens nor do they want to put at risk the structural integrity of their home. But be mindful of the fact there is only so much battering your home’s plumbing system can take as it’s not bulletproof and if you’re not careful will need sewer pipes to repair sooner rather than later.

5 Telltale Signs You Need A Sewer Line Repair

Multiple, Slow, Or Sluggish Drains

The biggest culprit for a slow drainage line is a clog which is the result of accumulated debris that constructs the streamlined flow of water throughout your pipes. Most of us don’t realize the sheer amount of waste we discard daily all due to our eating, drinking, and bathing routines. Eventually, all of these excess materials combine to suffocate and stifle your drainage pipes, and sooner or later you will need sewer pipes repair. And if not for your habits a clog can also emerge due to an accident such as dropping a piece of jewelry down the kitchen sink which can create a troublesome obstacle in your pipes. If consistent plunging has become a hassle for you, you’ve heard gurgling and bubbling noises each time you turn on the faucet or have whiffed in a putrid and rotting odor from the drain holes–these are all red flags you have a handful of clogged drains in need of sewer pipes repair.

Clogs And Leakages

At the end of the day, a clog can cause a ripple effect of further problems if it’s not removed. If a clog is left undealt it can result in a plumbing leak within the pipes connected to sinks, bathtubs, showers, toilets, and garbage disposals. A clog can cause water to back up within the drainage pipe and plumbing fixtures such as the bathroom sink. Eventually, the standing water in the pipes and fixtures will cause leaks through the caulking that seals and binds it together. One way you can gauge if your house has a clog is to take note of certain signs such as multiple slow drains, a foul rotting-egg-like odor usually due to sulfur dioxide, mold and mildew in the basement, and a pest and insect invasion from water-loving bugs like cockroaches and drain flies.

Foul Odors 

If you have sniffed an absolutely pungent smell wafting from your drainage holes it’s normally due to odor-causing bacteria which is feeding on debris inside of your pipes and making it a breeding ground of sorts. As a result of the digestion process, a foul hydrogen sulfide gas will be emitted which smells like rotting eggs. If there is mold present given the warm and moist innards of the pipe this only exacerbates the smelly situation.

Discolored Rust And Corrosion

Sometimes if any accumulated debris such as sediment and mineral build-up especially from unfiltered and hard water is left alone it can rust due to oxidation. This will potentially result in corrosion. Specific materials such as concrete or metal pipes are more vulnerable to discolored rust than PVC plastic-based ones. 

Mold And Mildew Growth

Mold is a type of fungal growth and can grow on any damp surface only to spread rapid-fire as it’s contagious to other parts of the house if it’s not completely scrubbed away. These teeny-tiny mold spores can linger endlessly as they are airborne. If you have noticed an unpleasant odor described above from your plumbing fixtures mold has likely cropped up as moist and humid areas inside your pipes and around the drain are the ideal conditions for it to morph and multiply. One quick DIY home remedy to lessen the likelihood of mold lingering is to concoct a mixture of baking soda and vinegar to pour it down the drain which will somewhat prevent the problem from spreading too quickly.

Hy-Pro Plumbing Will Mend Your Sewer Pipes Into Shipshape Condition!

Now that you’ve been given the 411 of what to expect for a sewer pipes repair in the circumstance your drainage pipes become damaged you can be aware of halting the floodgates to any sewage backup. At Hy-Pro Plumbing apart from sewer pipes repair, we also offer other residential and commercial plumbing services from drain cleaning, to clogged drains to frozen pipe repair. Go ahead and reach out to one of our knowledgeable customer service representatives at 1-877-554-9776 who will be more than glad to answer any inquiries as they eagerly await your response.


The Importance of Sump Pumps

Why Sump Pump Repairs Can’t Wait

Your city has had a considerable amount of rain recently, but have you thought about the working condition of your sump pump? Do you even have one installed on your property? If you do not have the answers to these questions, it’s a smart idea to find them quickly so you can get sump pumps repair by an Ontario plumber. Whether or not you’re currently experiencing wet weather, assessing the condition of your sump pump is an important part of home maintenance that can help prevent flooding and structural damage.

What Is A Sump Pump?

A sump pump is a device that’s used to remove excess water from around the base of your home. With heavy rain and melting snow, water will make its way into your sump pit where it will then be pumped away from the building to prevent water damage. Sump pumps detect rising water levels, and when water reaches a certain mark, the pump is triggered to quickly suction it out of the pit or sump basin.

Like most mechanical systems, sump pumps can run into trouble. As you can imagine, this can lead to major issues which is why it is so important to inspect the condition of your pump and call a professional for sump pump repair as soon as it’s needed.

The Benefits of Sump Pumps | Repair Is Key

When you have a fully functional sump pump, the benefits it brings are bountiful. However, with time, those benefits start to lessen. The solution? Repair or sump pump replacement. Repairs will get your sump pump back up and running efficiently so that you can experience all of the same advantages you had when you first installed it.

Reduces Risk of Flooding

Flooding is one of the biggest risks to homeowners. Why? Because it causes water damage which not only ruins your belongings and causes structural damage to your home, but also puts your house at risk for mold growth. Mold grows within 24 hours of moisture exposure, and when coupling a wet basement with Ontario’s hot, humid summers, your dwelling is at serious risk of needing mold remediation—a much larger service you don’t want to have to deal with

A house without a sump pump is at serious risk of basement flooding, but also sewage backups. A properly working pump can help prevent this plumbing disaster by directing excess water away from the home preventing it from causing a backup.

Decreases Humidity in Your Home

When excess water is lying around the base of your home, it can enter your home and increase humidity levels. While this may be a good thing for your skin, it’s certainly not for your comfort—especially in the summer months when air conditioners are used to help decrease temperature and humidity indoors. With more humidity, your air conditioner may need to work harder to keep your home cooler, raising your energy consumption and bills. In addition, this excess humidity can lead to the growth of mold.

Lessens Chance of Electrical Fire

Having a properly working sump pump is considered a preventative safety measure you can take in your home. When floods happen unexpectedly in your basement, you won’t have time to unplug your electronics, leading to short circuiting and possibly fires.

What Causes Sump Pump Failure?

When you’ve inspected your sump pump and found it to be broken or malfunctioning, you’re probably left wondering what causes it to fail in the first place. Knowing why sump pumps fail is key to preventing issues in the future.

  1. The sump pump is the wrong size. If you have chosen a pump that is either too large or too small for your home, it could lead to the unit putting in more work than is needed. Every time the pump turns on, it may be generating more power necessary to complete the job or work harder than it should to pump away excess water. A call to your local expert plumbers can help you find the right sump pump for the size of your home or building.
  2. The discharge pipe is clogged. A clogged sump pump happens when dirt and debris get caught and build up in the pipe, but they can also be caused by the ice formed in the winter. If your pump can’t move the water through the pipe, it will simply send it back to where it came from, resulting in flooding and leaks.
  3. The pump is dirty. Because of where sump pumps are located (in basements or crawl spaces), it’s common for them to get dirty. But the accumulation of dirt can prevent certain parts from operating properly. Thankfully, this one cause of sump pump failure is easy to solve with a quick cleaning by a professional plumber.
  4. Your electric pump has no power. If you do not have a battery back-up sump pump and your home is experiencing a power failure your sump pump will shut down. This is troubling in power outages during storms with heavy rainfall as there will be nothing you can do to resolve the issue until power is restored to your home. Ask a Hy-Pro representative about our battery backup pumps.
  5. The float switch can’t move. The float is the feature on a sump pump that tells the pump how much water is in your basin. It signals the pump to start working to move water out of the pit and away from your home. When the float is stuck, it cannot do this. Floats can get stuck due to dirt or because the pump has shifted positions over time.
  6. The pump is old. If you don’t know how old the sump pump is in your home, it’s likely time to replace it. On average, you’ll get 10 years of use from a sump pump.

How To Fix Faulty Sump Pumps | Repair & Replacement

Calling a professional for sump pump repair is one of the smartest decisions Ontarians can make. Why? Because it will help them avoid basement flooding, damage to their home’s foundation, and even issues with their driveways.

How Do I Know My Sump Pump Needs Help?

Knowing when your sump pump needs repair or replacement is important, but how exactly can you tell? Calling a professional can help, but there are ways Ontario homeowners can glean information about a broken sump pump too. Also, knowing when your current sump pump is having trouble can prevent breakdowns and issues from occurring, so be sure to look out for the following signs.

  • Strange noises: If you’ve ever heard a pump, you know it turns on and off when needed. No pump should ever make clunking, whistling, or worrisome vibrating noises, but if yours does, you should call a professional plumber right away.
  • Musty smells: Musty odors usually come from mold or mildew. These two fungi need moisture and heat to grow, and a small leak from your sump pump provides the perfect setup.
  • The basin is full of water: If your pump isn’t running when there is a basin full of water, it isn’t removing it. Alternatively, if the pit is empty but the pump is constantly running, you also have a problem on your hands.

The Sump Pump Repair Process

There are so many different issues that occur with your unit and a few different types of sump pumps. Whether you have submersible sump pumps or pedestal sump pumps, repair isn’t always straightforward and often needs a professional eye. Calling a reliable plumber to help is an easy way to ensure any and all problems that your pump is facing are taken care of.

So how exactly does sump pump repair work? The process starts with diagnosis. We’ll need to assess the condition of your pump and see how it’s performing. Based on our inspection, we’ll get to the root of the issue and take the necessary steps to resolve it. If your sump pump is very old, we might recommend replacing it over repairing it. For us, no job is ever too small or too large. Whether you would simply like the condition of your unit inspected or are facing issues with one responsible for an entire apartment building, we can help.

Need Help With Your Sump Pumps? Repair Is Just One Call Away

The most common mistake homeowners make when it comes to their sump pumps is not calling a professional for sump pump maintenance or repairs. Trying to tackle a repair on their own is problematic for many Ontario residents and doesn’t usually end in success. That’s because sump pump issues can range greatly, and properly diagnosing every issue that occurs is tricky for the untrained eye.

That’s where we come in. Hy-Pro Plumbing & Drain Cleaning offers a reliable service for sump pumps. Repair and replacement are our specialties, as we’re properly trained and have all of the necessary skills, experience, and tools to perform the job correctly. Ontario can have peace of mind and rely on our fast service and the fact that we have a Master Plumber on the job at all times. Licensed and insured, we’re the plumbing company locals can trust for quality workmanship, expert knowledge, and courteous service.

Ready to give some attention to your sump pumps? Repair is just one call away. Dial 1(877)554-9776 today.

Sump Pump Maintenance: How to Test a Sump Pump

Ever since ancient times cities have prevented flash floods by taking the necessary safety precautions, for example, through structural parameters by constructing walls, dams, dykes, and even tree planting to stop soil erosion. It’s no different today except for the fact we have advanced plumbing technology to readily prevent flood water from invading our homes, for example, through a sump pump device. Ontario enjoys a humid continental climate including hot, muggy summers which peak in July, and cold, frigid cold snaps the longest of which are in January and February. In springtime, it’s also exposed to moderate amounts of precipitation during the peak of the rainy season outlasting from March to June. Most Ontario homeowners best prepare for the stormy spell by performing maintenance on their home for example by installing and cleaning their gutters, weatherproofing, and sealing windows and doors to prevent leakages to waterproofing their wooden structures by staining them. But above all, responsible homeowners know how to test sump pumps and confirm that their home’s plumbing system is in shipshape condition and fully functional so they don’t open the floodgates to their house during the next heavy thunderstorm.

Ontario homeowners are aware that a sump pump is a worthwhile investment to ensure both their safety and peace of mind. But a sump pump is also necessary for your home’s plumbing system as it prevents costly and permanent water and moisture damage such as mold and mildew growth. By forgoing a sump pump device, you put into jeopardy the structural integrity of your humble abode as the aftermath from a flash flood is disastrous and can result in a weakened house foundation alongside the added expense of replacing flooring, drywall, and personal belongings. Worst of all, some homeowners insurance policies don’t offer complete coverage for water damage from a source outside of the house including a flood, while most utility providers only offer basic maintenance services for accidental water damage from minor leaks. If anything, it rests on your shoulders to hire a professional Ontario plumber from Hy-Pro Plumbing & Drain Cleaning for a sump pump repair and replacement and follow up by preserving the device through routine maintenance. Of course, this is all made much easier if you already know how to test a sump pump. At Hy Pro Plumbing we are big proponents of preventative maintenance and always advise our clients to sign up for an annual professional inspection alongside a sump pump repair service if their device happens to be malfunctioning. But first, it’s a good idea to educate yourself on how to preserve your sump pump device.

What Is A Sump Pump & Why Is It Significant?

The sole purpose of a sump pump is to take the excess water from your home and expel it to the outskirts of your property. The device itself is found at the lowest spot in your house’s basement in a shallow ditch called the sump pit. A sump pump is usually installed in the basement as due to gravitational pull this is where water is most likely to gather during heavy rainfalls or after the flush of snowmelt. Water from an incoming flood is readily redirected into the sump pit where it pools and gathers. Referred to as a “sump,” this mechanical device is placed atop this basin to capture the flow of water and reshuffle it towards a connecting discharge pipe known as the effluent. A fully operational device will allow the basin to fill until it reaches a threshold level which will trigger the pump’s sensors to activate the system. As a result, it will begin to suction excess water through the discharge pipe and siphon it off to the outside of your house. Because your household is heavily reliant on this singular device to ward off extra water it’s bound to fall into disrepair as it’s not uncommon for a drain problem to occur. That’s why you must be keen about your sump pump device’s proper upkeep especially if you already know how to test a sump pump you will rarely if ever require frequent repairs and replacement.

How Can I Best Perform Routine Maintenance For A Sump Pump?

A sump pump device operates according to plan if all of its components are in shipshape order. Once the device itself detects excessive rain, snowmelt, or seepage after the water reaches a certain threshold level it will automatically trigger the sump pump’s float switch. This will power on the pump as it begins to discard water well away from your house. Here are the top 8 tips for performing proper upkeep for your sump pump maintenance:

Asses For Hairline Cracks, Fractures, Small Holes, And Leakages

The most obvious red flag that your sump pump is busted is its blatant rupturing from a nasty clog. If your device happens to be misaligned too it can result in leaks. Either way, this indicates there is a problem with your drainage system and your sump pump device must be fixed to prevent water damage.

Check The Ground Fault Circuit Interrupter (GFCI)

Most electrical outlets in a house need to be GFCI protected for health and safety purposes so you’re not accidentally electrocuted or spark a haphazard house fire. A sump pump is no exception and must be connected to an outlet with a GFCI so it’s best to ensure the outlet and its cord are in good condition. In more damp and moisture-prone areas the GFCI breaker may become glitchy and trip as exposure to water can cause the circuit to malfunction and power off the device. One way to test your sump pump is to reset the GFCI every so often to ensure the sump pump has not become faulty.

Confirm The Placement Of The Device

Make sure the sump pump device itself is in an upright position. A sump pump tends to vibrate as it operates which can cause the device itself to become off-kilter and be somewhat relocated from its original position. Due to constant use, this can happen more often than not which can compress and jam the float arm so it can no longer activate the sump pump. Sometimes too, your device can make odd noises from excessive vibrations as the device itself may be overheating.

Monitor Basin Water Level

It’s not unusual to have a small amount of water within the basin underneath the sump pump device. Similar to how a well that gets dried out becomes unable to provide fresh water so too can your sump pump’s basin become dried out and arid. If anything you want to have a subtle pool of water within the ditch itself so be sure to pour a bucket of water into the basin. If the pump starts automatically and the water drains away rapidly it indicates the pump is fully operational. If however, that is not the case you need to have the device itself serviced by an expert plumber.

Remove Debris, Residue And Scrub Clean

Next, you must periodically remove the sump pump device, especially if it’s of the submersible variety, from the basin and scrub it clean of any accumulated debris including sediment and mineral buildup. A sump pump can get clogged due to its sucking and filtration motion that attracts small stones which can plug up the device and render it useless. We suggest cleaning the sump pump device’s screen or inlet opening at least once every few months and the entirety of the device and the basin itself once per year. Although maintenance is straightforward for most Ontario property owners, sometimes you need a professional-grade plumber’s equipment such as a snake or auger to remove a solid blockage within the device or a high-pressure hose to flush out its discharge pipes and clean the inside of its walls. During your next plumbing diagnosis and inspection service your skilled plumber can show you the ropes for how to test the sump pump for cleaning and maintenance purposes.

Securely Fasten Drainage Pipes

It’s best to also double-check if the discharge and outlet pipes are tightly connected and draining at the very minimum 20 feet away from your house’s foundation. During winter the pipes may have frozen over and become loosened so you may need to refasten them.

Clear Away Any Obstructions From The Vent Hole

Ensure the vent hole of the sump pump device is clean and clear of any debris and residue. Most devices have a vent hole to stop the airlock and so the vent must be free of any debris to allow your pump to operate properly and smoothly. Based on the previous step mentioned above it’s essential that you scrape away any sludge and hardened dirt and minerals off the exterior of the pump until it’s left spick-and-span.

Confirm The Power Supply

One last reminder is to confirm if your device has a power supply. Most modern sump pump units require electricity to operate (except for a water-powered or battery-operated one used during power outages) and come as either pedestal pumps or submersible sump pumps.

Frequently Asked Questions About Sump Pump Maintainance

What Are Telltale Signs Your Sump Pump Is Broken?

  • Odd Noises
  • Foul Odors
  • Mold and Mildew Growth
  • Frequent Or Irregular Cycling
  • Excessive Vibrations During Operation
  • Permanent Water And Moisture Damage
  • Discolored Rust And Corrosion

What Is A Quick Hack to Test If My Sump Pump Is Working?

One of the easier and most effective ways to ensure your sump pump is in proper working order is to pour a bucket of water into the pit or basin. If the float arises and the sump pump automatically powers on and drains away the excess water it indicates that the device itself is fully functional.

How Often Should You Test A Sump Pump?

It’s best practice to assess your sump pump every three to four months for both maintenance and cleaning purposes, for example, by opening the inlet screen and scrubbing it clean of any sediment build-up and other debris. Plus, you should ask a professional plumber to perform an inspection at least annually who can conduct a thorough observation and check for any obstacles which may impede the flow of water.

Hy-Pro Plumbing Will Prevent The Floodgates From Being Unleashed On Your Humble Abode–Reach Out Today!

Before you start the waterworks after being exposed to a sudden flash flood be proactive about maintaining your sump pump. Once you get into the groove of how to test your sump pump it will become second nature to periodically review if it remains in full operation. Let’s face it–no Ontario homeowner wants to be all swamped out so the more adamant they are about preventive maintenance the less frequent sump pump repairs and replacements they will need. If it comes to that, however, go ahead and reach out to one of our helpful customer service representatives at 1-877-554-9776 who can inform you more about the benefits of upgrading your home’s plumbing system. Apart from servicing your sump pump we also offer other useful residential and commercial plumbing services from drain cleaning to clogged drains and water heater installation so be sure to ask as we earnestly await your response.

Questions to Ask Before You Hire Plumbers in Ontario

How To Choose The Right Plumbers in Ontario

Nowhere in Canada is safe from issues like clogged drains or burst pipes, certainly not Ontario. Living in Ontario is amazing, but nothing ruins a great day more than leaking water lines and faulty water heaters. It’s hard to enjoy life anywhere when those problems plague your property.

Fortunately, Ontario’s property owners are never far from professional solutions for their plumbing systems. Unfortunately, finding a company that has reliable service isn’t easy.  There are many plumbing companies across Metro Vancouver. Not all of them offer the same quality of service — or solutions for people on the North Shore.

Hy-Pro Plumbing & Drain Cleaning is always here for all our neighbours, not only with outstanding plumbing repairs, but also with professional advice. Our top tip is that you look for a professional plumber before you need one. If you’re already being affected by low water pressure or another emergency, don’t worry. Take a breath to calm yourself, close your main shut-off valve, and follow our second-most important tip: always ask questions before you hire a plumber.

Whether you need emergency plumbing repairs or routine drain cleaning, asking questions is important. Getting more information will help you hire the right company, so you never have to worry about amateur, unlicensed, poor-quality repairs and you always get the benefits of exceptional service in Ontario.

1. Are You Licensed?

Working with unlicensed trade professionals is inadvisable. A licensed plumber is always a better option, even for a basic drainage issue. Ontario’s licensing systems are put in place to protect you and unlicensed workers are not qualified for serious plumbing work. They definitely can’t complete approved solutions for emergency plumbing issues. The services of an unlicensed plumber are essentially equivalent to DIY plumbing jobs, and they come with all the same problems.

If your plumber doesn’t have a license number or doesn’t want to prove it, simply look for someone else. There are many plumbing companies that serve Ontario. Someone with a license will serve you more safely, effectively, and reliably.

2. Are You Insured?

In addition to a plumbing license, your plumber also needs insurance. Every Ontario resident has the right to request proof of insurance, and all Ontario plumbers should provide that proof upon request. If they won’t do that, seek help from a different company.

Why is Insurance Important?

Insured professionals are covered against accidental damage and injuries. If you allow an uninsured professional to work in your home, you could be left with a bill for accidental damage. In the worst-case scenario, you might be held accountable for accidental damage or injuries that occur as a result of those uncovered repairs.

3. How Long Have You Been a Plumber?

Ontario’s most experienced plumbers are the best professionals for fixing everything from faulty plumbing fixtures to major leaks. Professionals who’ve been working for longer have more specialized, esoteric knowledge, which means they have solutions for everyday problems and unusual issues. Every local trusted plumber has a pedigree that dates back for many years.

How Much Experience Should They Have?

There are several stages of experience for every plumber in Ontario. Most apprentices work for four or five years before they apply for a license. At the end of an apprenticeship, plumbers have the option to get their journeyman license if they want to become a master plumber. Most journeyman plumbers work for another five years on average, so most master plumbers should have at least ten years of experience, if not more.

4. Will You Provide an Upfront Estimate?

It’s not easy to give an estimate over the phone, but most Ontario professionals do give phone estimates for simple jobs like clearing a clogged drain. Providing an estimate for more complicated situations usually requires an in-person visit to get a clear view of the problem. In either case, you should expect an honest, upfront estimate before any work begins, so you know exactly what you’ll pay. That estimate is as essential for drain cleaning services or clearing clogged toilets as it is for emergency repair work.

Do They Put Their Estimate in Writing?

You probably won’t get a specific estimate before your plumber arrives — and if you do, it might not be accurate — so don’t be afraid to request a detailed price break-down after your plumber has had a chance to examine your property more closely. That detailed list is especially important for a bathroom renovation and other larger projects, where faucet installation fees are easily lost among other costs.

5. Is Your Work Guaranteed?

If you schedule an appointment to replace your water heater with a new tankless water heater, you should expect that new machine to work well for a while. Unfortunately, accidents happen and mistakes are made. Nobody in Ontario is perfect. Sometimes replacement parts are made with faults. Even luxury fixtures fail from time to time. That’s why you should confirm that your plumber has guaranteed service — and guaranteed parts.

Many modern hot water heaters come with a warranty to protect you against unusual failures, and most skilled plumbers in Ontario provide guaranteed parts and work for the same reason. That guarantee protects you from paying more for repairs or parts that fail shortly after a plumber leaves. It’s also a clear indication that those professionals have confidence in their ability to complete effective service — and that they use solid parts.

6. Are You Available for Emergency Services?

Not all Ontario plumbing situations are an emergency, but there is one common factor that affects both smaller issues like a leaky faucet and larger issues like a leaking hot water tank: time. The longer you wait to get help for an emergency plumbing repair, the more likely you are to pay more — for everything from monthly utility bills to catastrophic water damage. That’s why emergency availability is so vital for a potential plumbing company.

Whether your water heater fails at noon or your sewer line ruptures at midnight, you should expect the same rapid, effective repair service from a Ontario plumber. A serious plumbing issue could occur at any hour. An emergency plumber should also be available 24/7. The best companies provide that anytime service at no extra charge, so you never have to worry about paying more for an emergency repair.

7. Do You Offer Routine Drain Cleaning Service?

Drainage service is essential for every homeowner and business owner on the North Shore. Over time, all drain lines fill with soft blockage. If that blockage isn’t cleared out regularly, it could burst out instead. Every plumbing system needs a little maintenance to avoid both minor issues and major complications. Professional drain cleaning is essential for avoiding all those situations.

Signs You Need Drain Cleaning Soon:

  • Slow drains
  • Frequent clogs
  • Gurgling toilets
  • Smelly sinks
  • Standing water
  • Wastewater backups

8. Do You Have Testimonials?

You should look for reviews, testimonials, and referrals before you call any Ontario plumbing company. Google reviews are a great place to start. You could also check social media websites and other local business listings for reviews. Online reviews aren’t as good as referrals you get from friends or family, but they’ll help you make a better choice for plumbing service than simply picking the first company you find.

Unfortunately, not every plumbing problem affords an opportunity to spend time doing online research. Plumbing leaks and other difficult plumbing issues require quick solutions. If you aren’t able to look for reviews or testimonials yourself — or if you don’t manage to find any — it’s never a bad idea to ask a licensed plumber if they have testimonials or referrals from previous satisfied customers.

Any Ontario business owner with superior service should be happy to share referrals and reviews from their previous customers. Be cautious around a plumbing company that refuses to share their reviews or point you toward their testimonials. A lack of honest, objective testimonials is almost as bad as an abundance of negative reviews.

9. Do You Wear Boot Covers?

This is a pretty basic question, and the answer is important for establishing that your plumber will treat your Ontario home with care, but there’s another reason you should ask about boot covers, clean-up, or some other basic principle: customer service.

Plumbers might be trained to fix pipes and install faucets, but they should also have outstanding customer service and excellent communication skills — especially if you’re hiring them for something more complicated than drain service.

If you’ve been asking all the questions in this list, then you’ve probably already had an opportunity to evaluate the customer service of plumbers in Ontario. Consider how they’ve answered your previous questions. Was their answer clear? Did they actually answer your question, or did they dodge it? Clear, consistent communication is important.

10. Are There Any Additional Fees I Should Know About?

If you’ve already secured an upfront estimate, that’s a good start toward knowing your full cost, but don’t hesitate to pry further about additional fees or charges. Our team always provides a full, upfront estimate and our prices never change, but some emergency plumbers in Ontario charge more for service after-hours or on the weekend.

Trip fees are also an important consideration across the district of Ontario. A company from WaterlooCambridgeHamiltonOakville or somewhere further away might charge a travel fee or trip fee to visit your home. Trip fees are more common with appointments that take someone out of their normal service area, which is just one more reason why it’s important to hire local plumbers that regularly serve property owners in Ontario.

Other Potential Additional Fees:

  • Call-Out Fees: These are minimum service charges added on top of all additional services from plumbers and many other trade professionals. Much like a trip-fee, a call-out fee covers the amount of time it takes for someone to reach you as well as additional associated fees like mileage and vehicle maintenance.
  • Commercial Plumbing Fees: The plumbing systems in commercial properties are more complex, and the solutions for fixing them require more specific expertise and advanced techniques than a standard residential plumbing service. Those specialized commercial services come at a higher cost.
  • First-Hour Rates: Some Ontario plumbers who use an hourly payment structure charge a flat rate for their first hour. After the first hour, their rates usually decrease, so you might pay more for that first hour of service than you do for the subsequent time they spend on your property.
  • Flat Rates: Some plumbing companies have flat rates for every service, rather than an hourly fee, while other companies mix their payment structure. Your chosen plumber might charge flat rates for common services like cleaning a drain pipe but then charge an hourly rate for something more complicated like sewer repairs.

11. Do You Clean Up Afterward?

This might not be your top priority, but it’s a good thing to know about before beginning your project. As you can probably imagine, a lot of debris could be left behind during an appointment for unclogging a kitchen sink, replacing buried pipes, or snaking a utility drain. That’s why you should find out if your plumber is willing to clean up afterward.

Most Ontario trade professionals strive to leave a home exactly as they found it, but that’s not always possible. All professional plumbers in Ontario should clean up any sewer debris they pull out of your pipes, but don’t expect them to clean sludge, sewage and water that appears before they arrive. Few plumbers are equipped to take care of major water cleanup services.

You should also know that if it’s necessary to remove sections of your drywall or dig a trench for the purpose of completing repairs, your plumber probably won’t fix that associated damage. Plumbers are experts when it comes to every pipe and plumbing fixture, but they typically don’t provide drywall repair or landscaping services. That additional damage might be a necessary step for your plumbing repairs, but you’ll probably need a separate contractor to fix any major property damage.

You’re Ready to Hire a Plumber in Ontario!

Now you know all the important questions to ask a plumber. The best time to call a Greater Vancouver company, such as Hy-Pro Plumbing & Drain Cleaning, is right now. Our pros have years of experience fixing pipes and completing many different types of plumbing projects.  We proudly serve Southwest Ontario and nearby areas!

If you need to hire a plumbing expert right now, call now or contact us online.  We are licensed, insured, and offer anytime service at no extra charge!

Green Plumbing Tips

Green Plumbing

Green plumbing is a great efficient method to save money and create an eco-friendly household. As global warming becomes an ever-increasing concern in Canada, many homeowners in Southwestern Ontario are investigating ways they can make their homes eco-friendly.

While there are certainly large changes you can make to your home to make it greener, things like retrofitting it with solar panels, energy efficient fixtures, and insulation can take a lot of money you don’t necessarily have. We are huge proponents of the idea that every little bit helps, and we appreciate that even small changes to your daily habits can have a huge difference.

Running an eco-friendly household doesn’t have to involve an exhaustive list of invasive home renovations, nor does it have to take a huge bite out of your savings. In fact, going green can involve a few minor adjustments to your plumbing habits and you can end up saving money! Today we’ve provided a list of green plumbing tips that you can easily introduce into your household’s routine. We’ve compiled this list because of the water, energy, and cash savings that they offer.

Conserving Tips

How and when you choose to use the water in your home can have a direct impact on your energy consumption. Your first step is realizing when you end up using more water than you need, and your second is to slowly cut down. Here are several easy ways most people can save some liters.

  • Don’t let the water run while you brush your teeth
  • Use the tap in short bursts when rinsing dishes
  • Fill a small bowl full of water when washing fresh produce
  • Only use your appliances (like dishwashers and laundry machines) when they have a full load

There are other methods you can do to conserve water. However, by turning these common techniques into habits, it will ultimately save you money in the long-run.

Green Cleaners

Many of us rely on harsh, caustic chemicals to get our homes spick and span, but in reality, we don’t need these toxic cleaners to get the job done. There are a variety of eco-friendly products on the market that can ensure your home is clean without tainting the water supply or leaving behind noxious residues in your living spaces. You can even make your own cleaner using vinegar and essential oils. We also have a line of green drain cleaners to help you keep the insides of your pipes clean and clear.

Install Low-Flow Fixtures

You can purchase affordable low-flow aerators and showerheads at most hardware stores. They are inexpensive and relatively simple to install, yet they can come with huge benefits. Aerators can cut down your water and energy consumption by 50%. If you feel uncomfortable installing these devices on your own, pick up your phone and call us for help.

Banish Leaks

leaking faucet or showerhead is one of the most deceptive issues affecting your plumbing and drainage system. A few drips here and there may not seem like much waste, but they can really add up.

A tap that leaks a single droplet of water every second will waste over 11,000 liters of water each year. To put that into perspective, that’s the equivalent of 180 showers! A running toilet is even worse – and it isn’t because of its incessant noise. A leaking toilet can waste up to 750 liters a day, which amounts to over 270,000 liters if left for a full year.

By simply arranging a quick maintenance visit from one of our expert plumbers, you can eliminate these leaky fixtures and conserve water and money. They’ll inspect more than just your faucets during their sweep; they’ll also ensure your toilets, showerheads, and pipes are in working order.

Going green can be simple, especially when you have our team of plumbers ready to help you make the transition. Give us a call and see what kind of difference you can make. Saving the planet also comes with money savings you can put in the bank. It’s a win-win!

Basement Flooded? Stay Calm!

Is your Basement Flooded?

April showers bring May flowers, but you know as well as anybody in Southwestern Ontario that it doesn’t stop there. We have a moderate climate, but we’re no stranger to extreme weather. We get a little bit of everything, including rain well into the summer. In June, that means roughly one-third of the month sees precipitation. As such, your home or commercial building may be prone to a flooded basement.

For the most part, these rainy days don’t affect much more than the clothes you choose to wear to work or when you plan a picnic. But there are days when excessive rainfall can put extra pressure on your plumbing and drainage system. When combined with crumbling infrastructure, it can result in massive problems for your home. A basement flooded is frustrating and an unwelcomed surprise. So after calling your Ontario home insurance broker, let’s jump into some of the most critical things you need to know.

Overland Flooding

When your city sees excess rainfall, something called overland flooding can occur. This is when water is unable to drain properly. Those houses that are situated at the bottom of a slope or near a body of water are at higher risk than other homes. Usually, a house can withstand this collection of water, but a small fissure in your foundation or pipes is all it takes for the flood waters to find the interior of your home.

It won’t take long to realize the sound of water isn’t just the rain hitting your roof. Unfortunately, overland flooding isn’t the only cause of basement flooding you have to worry about. Your home’s sewer lines can overflow when there’s a blockage obstructing a pipe in your home or somewhere within the municipality’s system.

Call Immediately!

A damaged pipe or backflow issue don’t need much time to cause serious damage to your home. A small fissure in a pipe has the ability to release hundreds of liters in as little as a few hours. Backflow problems can cause just as much as damage in less time, as tree roots, debris, and others build-up obstructs the lines running water to your municipality’s waterlines.

When you see water levels rising, don’t waste any time before you call our emergency plumbers. Our licensed, insured, and capable team are available 24 hours a day every day – including weekends and holidays. Mother Nature doesn’t take a break and very rarely operates within the regular 9-5. For that reason neither do we. Should heavy rainfall or damaged infrastructure caused a flood in the middle of the night, one of our emergency plumbers will be at your door.

Fully trained, experienced, and equipped with the appropriate tools, our plumbers can handle any plumbing problem. From cracked pipes to tree root obstructions and everything in between, we’ll deliver on quality, reliable, and efficient repairs. With an up-front pricing system that relies on a flat rate, you can guarantee our help won’t break the bank either. We never rely on vague additional charges like time and material, so you’ll never be surprised by our final cost.

You have enough to worry about when you basement’s flooding. Should the unthinkable happen to you this June, give our offices a call. We’ll take care of the rest. One of our team members is always available to handle any of your emergencies as well as basic maintenance and inspections. You only need to pick up the phone and give us a call.

Ask Us! Your Emergency Plumber at Your Service

What Should You Ask Your Emergency Plumber?

Armed with a basic toolkit and a DIY spirit, most homeowners in the GTA can take on minor plumbing maintenance and repairs. We can appreciate your desire to do this work on your own. Running a household is an expensive task and performing simple upkeep is an easy way to keep your costs low. Unfortunately, unless you’re a trained professional, there will be some jobs that require more than what you can offer. Without an extensive toolkit, experience, or education backing your handiwork, complex and invasive plumbing problems are out of your league. Burst

emergency plumberWithout an extensive toolkit, experience, or education backing your handiwork, complex and invasive plumbing problems are out of your league. Burst pipes, obstructed sewer lines, and broken water heaters are just a few examples of those tasks that are better left to the professionals.

When DIY isn’t an option, turning to an expert plumbing service for help is your best option, but before you can trust anyone to your home’s plumbing and drainage system, you need to ask them 5 simple questions. Yes, that includes us. Think of it as leading your very own interrogation. It doesn’t matter if you’re the good or the bad cop, as long as you ask the right questions. If they’re good at what they do, you won’t have to sweat out the answers; a qualified plumber will gladly offer information about the quality of their work.

We’ve amassed the top 5 questions we think are most important when finding a service, but be sure to add more of your own. Don’t hesitate to go a full round of 20 questions, if need be. When it comes to the safety of your home, you can’t ask too many.

Are You And Your Team Licensed?

As potentially the most important question you can ask a plumber (or any contractor you hire to work on your home), you won’t want to skip this one. A license ensures an individual has been properly educated and trained according to industry standards. In Ontario, that means they’ve tallied enough hours as an apprentice to a licensed plumber before they sit a final examination that assesses their understanding of residential or commercial plumbing systems. Typically, this takes a full year of in-class training in addition to 9,000 hours of on-site guidance before they can earn a license. It’s an easy way to guarantee the quality of their repairs consistent with national codes.

Are You And Your Team Insured?

In the same vein as the previous question, insurance is an important accreditation that your chosen service can’t afford to skip. Mistakes and accidents can happen, even to a professional, and insurance is their safety net. Not only will it protect them should they ever hurt themselves on the job, this documentation will cover any mishaps that affect your property. With insurance, you won’t be responsible for paying these costs out of your own pocket.

Can I See Your References?

Maybe the metaphor about an interrogation was a little too aggressive. Think of it as a job interview, and you’re the employer. No one gets hired for an office job without first having their references checked, so why would you let an individual work on your home without doing the same. Ask them for references (they should be able to provide at least 4) and look for any online reviews left by happy customers. While you have your laptop open, check that they’re accredited by the Better Business Bureau (BBB) with a high rating. If you check our page, we have an A+ and a clean record of completely satisfied customers.

How Much Do Your Services Cost?

Obviously, the total price of each job will depend on the job itself. The total charge of a clogged drain will pale in comparison to the task of removing trees roots from your sewer line. While a service won’t be able to give you a concrete number that encompasses all of their jobs, they should be able to tell you how they price their work. An emergency plumber should provide you with the cost before they begin anything. We provide an up-front pricing system based on flat rates that don’t rely on time and materials, so you’re never paying more than you have to.

What Are Your Hours Of Operation?

Last but not least, you’ll want to ask your service about their hours of operation. Your plumbing and drainage system won’t wait until business hours during a weekday to malfunction. More often than naught, a pipe will burst or a toilet will over flow at awkward, inconvenient times. All of our emergency plumbers are available 24 hours a day, 7 days a week, and we guarantee quick response times in order to limit the damage these issues have in your home.

Do You Have More Questions?

These questions are meant to serve as a guideline to get to know your plumber better. By knowing these bare minimum questions, you’ll be able to arrive at a service that has the best in mind when it comes to your plumbing. While we’ve supplied our answers to these questions, you can always call us to learn more about our service. We await your call!

Common Plumbing Issues Affecting Southern Ontario

Common Plumbing Issues

No home is an island. Well, no home with running water is. If you live in Southern Ontario, your municipality has constructed a complicated system that supplies potable water and removes waste water from your home. It’s an intricate system that relies on your home’s individual, indoor pipes and the city’s outdoors lines. This gives and taken means the quality of your municipality’s infrastructure has a huge impact on the health of your plumbing and drainage system.

Since so much of their pipes are located outdoors, the particular climate and geography of Southern Ontario can also affect your plumbing. Today we’re going to address the most common plumbing issues that affect homes in your area.

Tree Roots

Southern Ontario is home to a large variety of tree species. You probably chose to live in your neighborhood for the towering American Elm, Red Maple, or Black Ash that line your block. But what makes your street beautiful has a darker underbelly. Deep below the surface of the street, trees have a huge substructure of roots. As they grow through the soil, they’re constantly on the lookout for moisture, and they’ll stop at nothing to find it – including the metal or PVC of your sewer or drain lines.

If there’s even a hairline crack in any of these lines, tree roots will locate it and work their way inside. These lines provide the perfect conditions for growth, and eventually what was just a single exploratory root develops into a network of roots that completely clogs the pipe. When a pipe is completely sealed off by roots, the section needs to be cleaned or replaced entirely.

Frozen Pipes

Since escaping the winter that wouldn’t stop, you need no reminding that the Golden Horseshoe undergoes a deep freeze for almost half of the year. Contrary to what the rest of the country thinks, Southern Ontario gets its fair share of snow and sub-zero temperatures. When the mercury dips below zero, there’s a chance that your pipes can freeze. Depending on which pipe is frozen, this can stop your plumbing system in its tracks. It gets worse, however. When water freezes it expands. If there’s enough water in your pipes at the time it freezes, it can burst the pipe, causing anything from a slight crack or a huge split.

Overtaxed Infrastructure

Sometimes it isn’t the natural world that puts your home at risk, but a man-made one. There are pockets of the Golden Horseshoe that are incredibly old, dating back to the 1800s. Most of the homes, however, are recently new builds. Farmland and empty landscapes are filling up with new subdivisions every year to accommodate the rapid growth in population. While the brand new homes can keep up with the rise in population, a city’s infrastructure or drainage system isn’t always up to the job. If it’s a particularly old system that was installed well before anyone knew of how populous the area would be, it can have trouble trying to handle the number of homes.

Consult Your Professional Plumber

Whether you encounter problems with your drains linesfrozen pipes, or tree roots, we’re here to help. Our licensed and qualified emergency plumbers are expertly trained to identify and fix the common issues affecting plumbing and drainage systems in Southern Ontario.

Through regular preventative maintenance inspection, our plumbers can also suggest helpful advice on how to prevent these issues from ever causing an emergency in the first place. Whether it’s friendly advice or midnight emergency, our plumbers are ready to help. You only need to pick up the phone!

A Stinky Sink & Its Solution

Ever Had A Stinky Sink?

A stinky sink is something we never think about until it happens. Every day, you fill the sink, wash your hands, and carry on your day without a second thought for the intricacies behind your bathroom’s drain. It’s a whole different story when something interrupts your usual routine. We’ve talked about the reasons why your sink might not be draining, but a clog isn’t always the source of your problems. A free flowing drain can still cause you headaches if it’s particularly dirty and has an odor throughout your bathroom. You can’t ignore it any more than you could a clog. You need to follow a few simple tips to get your drain back to normal.

Your bathroom sink sees a lot more than just water flowing down its drain. Soap, toothpaste, hair, shaving cream and other toiletries make their way down the drain and through your pipes. Eventually, these substances build up and create a filmy coating within the pop-up stopper, the drain, and the p-trap of your sink. In some cases, this grime begins to smell. You’ll notice it as soon as it does, as the odors from a stinky sink are hard to miss. Luckily, it’s easy to fix. With just a wrench, some vinegar, and a bit of time, you can clean your entire drain.

Before taking these steps, always remember to tell your family that’ll be you working on the bathroom sink. As you’ll be removing parts of the pipes underneath it, you don’t want anyone to unknowingly turn on the taps and cause a flood! Once they’re aware of your plans, you’re good to start your cleaning.

Your DIY Solution!

Remove the p-trap, the pivot rod, and the pop-up stopper from your sink. All three of these pieces will likely be covered in film and will need extensive cleaning. You can remove most of the gunk using a toothbrush and paper towels. Once the majority of the film has been removed, place these fixtures in your kitchen sink and fill it with warm water and vinegar.

While you allow these to soak, return to your sink. Fold a paper towel and push it down your drain, using an appliance brush or a straightened coat hanger to get it through the entire pipe. You’ll want to repeat this process several times in order to scrape all of the film from the inside of the pipe.

Your p-trap, pivot rod, and the pop-up stopper will have soaked long enough by the time you’ve removed the film from your drain. Dry them off and reconnect them to your sink, remembering to tighten the nuts properly to ensure water has no means to escape. Once everything’s back in place, run the taps to test your tightening job. If all is well, you only have one step left in your cleaning routine. To ensure you’ve removed all of the remaining film, pour an additional cup of vinegar down the drain and let it sit for 30 minutes. After that time, run the hot water for a full minute to push any remaining sediment down and out of the p-trap.

By following these steps, you can eliminate that stinky odor from hanging around your bathroom. We admit that this an elaborate cleaning job, which you probably don’t want to repeat any time soon. To make sure your cleaning efforts last as long as possible, we recommend using GES+® Plus, which is an eco-friendly and biodegradable grease eliminator and drain cleaner. It contains live vegetative bacteria that will keep your drains fresh without harming the environment.

Having Some Trouble?

Removing and re-screwing these parts can be a scary challenge. You never know what’s going to happen. And you never know what you might run into on the way to find one problem. There’s a possibility of unable to re-screw something back into place or worse, breaking something.

As such, should you feel uncomfortable removing any parts of your drain to give them a deep-clean, our plumbers are happy to help you. You only need to give us a call, and one of our expertly trained and highly knowledge plumbers will be at your door, ready to fix your stinky sink.

Why Hire a Licensed Plumber?

It’s easy to fall into the wrong hands when you hire outside plumbing contractors to get your pipes fixed. But when it comes to your home’s plumbing system, you certainly don’t want to cheap out in the event of a sewer backup or pipe burst. If you don’t have a reliable, licensed plumber near me on your speed dial, we highly recommend that you do your research now.

At Hy-Pro Plumbing and Drain Cleaning, we only hire certified, licensed service professionals for any job that you need taken care of, from drainage issues to running toilets and leaky water heater tanks to sewer line repairs. If your family’s safety and home’s structural integrity are on the line, it’s imperative that you hire a licensed plumber who can complete fast and efficient plumbing diagnosis and repair services, as well as be available during a plumbing emergency.

Let’s find out what makes a plumber in Ontario licensed and certified and what evidence to look out for.

Certifications of A Licensed Plumber

It takes a lot of hard work to become a professional plumber, from two years of studying mechanical know-how and developing a fine motor skill to real-life implementation with licensed master plumbers on-site. But learning about the main plumbing principles, techniques, and safety guidelines is only the beginning.

An apprentice requires 6000 to 9000 hours of practical training that include installations and repairs of plumbing systems, fixtures, and various pipeline work that include water lines, drain lines, and sewer lines. While it is a huge learning curve, it can be very rewarding for those who are fastidious and like to work independently. During the apprenticeship program, it’s essential for the student to develop strong problem-solving and troubleshooting skills. A licensed plumber has the capacity to act fast during emergencies, whether it’s quickly detecting and locating a clogged pipe by using a sewer inspection camera or putting an immediate halt to a sewage backup.

The practical training also involves construction work because pipelines are primarily buried underground or behind walls. So it’s important to understand the different types of plumbing systems that you find in residential and commercial buildings, as well as the municipal underground storm sanitary system.

Since there is a list of compulsory trade services an apprentice has to complete, they need to gather a recognized trade certificate or become a registered apprentice before they’re allowed to complete maintenance and repair work on homes or commercial properties.

Finally, the apprentice needs to write a Certificate of Qualification (C of Q) exam. Licensed plumbers are also red seal endorsed, which means they could work anywhere within Canada with their license and certification.

Evidence of a Trusted, Licensed Plumber

While you can ask your licensed plumber near me for their credentials and a list of referrals, you might also find that Google search provides a credible source of information. But beware of fake positive reviews or reviews that appear to be manipulated.

But what makes your local licensed plumber credible is not only based on reviews, but a trustworthy website that provides you with all the little information you need. Often, the qualified plumber works for a plumbing company or franchise, or you’ll find family-operated businesses that have successfully completed a wide range of plumbing services for the local community.

Most importantly, every licensed plumber should be able to provide you with their C of Q when they arrive at your home. Their plumbing knowledge and skill should be apparent the moment you meet them. With all those training hours spent in individual properties, they should be excellent at communicating and providing exceptional customer service. And that applies to both residential plumbers and commercial plumbers.

What Can A Licensed Plumber Do?

You’ll be surprised that we’ve got up our sleeves:

  • Drain Cleaning: Having trouble with drain clogs? Our team of licensed plumbers offer professional drain line cleaning services to recover your household drainage pipes. Don’t let clogged drain issues slow down your life.
  • Hot Water Heater Repair: Whether you have a tank-based unit or tankless system, our licensed plumbers are trained gas fitters and committed to safe working conditions.
  • Sewer Lines: Handling underground pipes like your sewer system requires a lot of skills and experience, whether it’s completing a detailed plumbing diagnosis or performing a trenchless sewer line repair service.
  • Sump Pumps: As your home’s ultimate blood preventer, sump pumps are designed to keep your basement floors dry, as well as back up your French drains (perimeter drains) during heavy rainfall to protect your home’s foundation.

Additional Plumbing Services From Your Licensed Plumber:

  • Septic tank services
  • Water softener, purification systems
  • Toilet repairs
  • Leaky faucet replacement
  • New sink installation
  • Backwater valves
  • Frozen pipe repair
  • Leaky pipe services
  • Water pressure regulators
  • And much more!

Why Hire Hy-Pro Plumbing and Drain Cleaning

Hy-Pro Plumbing is proud to provide our local communities with licensed, reliable plumbers who bring many years of experience in helping property owners maintain a healthy plumbing system, from preventative maintenance to emergency repair services.

We understand how choosing a local plumber in Ontario can be difficult and stressful. At Hy-Pro, we aim to offer our customers the most professional service and a worry-free experience. All that is backed by our parts and workmanship. When you hire our professional plumbing services, you’ll get:

  • Fully licensed and insured plumbers who are protected by Workman’s Compensation Insurance. Plus, any team that works on your property will have at least one master plumber on-site to supervise.
  • Transparent upfront pricing system: We provide cost estimates before the start of a job, and it will include prior inspection and clean up services.
  • References available: Our team has nothing to hide, especially not the references from happy customers who have received excellent services. Be sure to check with the Better Business Bureau to see if any complaints have been filed against a specific plumber.
  • 24/7 emergency service: Struggling to find a 24-hour licensed plumber near me? Save 1-877-554-9776 on your speed dial and expect us to pick up the phone at 2 a.m. in the morning. Plumbing disasters like basement flooding or burst pipes can’t wait. With Hy-Pro Plumbing, you’ll get peace of mind knowing that we are available any time.

Looking For A Licensed Plumber Near Me?

Ready to take your plumbing experience to the next level with a licensed plumber? No matter what plumbing issue you have, Hy-Pro Plumbing and Drain Cleaning is ready to help! Give our friendly customer service team a call at 1-877-554-9776 to schedule an in-house maintenance service with our licensed plumber or learn more about other plumbing services that we offer.

Most Common Problems Befalling Sump Pumps

Problems With Your Sump Pump?

Your sump pump is a unique part of your drainage system, in that, in the best-case scenario, you’ll never need to use it. Nevertheless, in the case of emergencies, it can be an indispensable tool that prevents costly water damage. It does this by removing flood waters from your basement and rerouting them to a drain pipe or dry well via a discharge pipe. This, of course, only occurs when your sump pump has been well maintained and kept free of mechanical errors.

In our mission to maintain the sump pumps across the GTA, we’ve seen our fair share of issues afflicting this particular machine. We’ve seen and repaired old, new, good and bad sump pumps during our many years of operation. Below are some of the four most common problems that our plumbers have encountered.

Power Failure

Like any other appliance in your home, your sump pump relies on electricity to operate. Unfortunately, you’re more likely to rely on your sump pump when the power goes out. Bad weather that results in flooding can often lead to power failures, which renders your pump completely useless. Without power, it won’t be able to reroute the extra water away from your basement. During a maintenance appointment, our plumbers will suggest that you back up your sump pump with a generator so it can still do its job when the power goes out.

Frozen Pipes

Frozen pipes always spell trouble when it comes to your plumbing and drainage system, and it’s no different for your sump pump. When cold weather freezes the discharge pipe, your sump pump is incapable of drawing water away from your home. More immediately, it will cause back flow to flood your basement. Our plumbers can install a specialty discharge line that allows excess water to flow away from your home even if the main pipe freezes.

Caught Switch

In order to keep your basement clear of flood waters, your sump pump relies on a float switch that activates the pump once water reaches a certain level. Sometimes, when the pump is in operation, it can cause the float to shift within its basin. During the commotion, the switch can get stuck and disrupt the machine’s ability to tell when water has reached its safe threshold. Routine maintenance that includes intricate cleaning can keep the switch free.

Overwhelmed Pump

Sump pumps are chosen for their basin size and horsepower. The right balance will make for a long-lasting appliance that can keep up with the demands of your household. Unfortunately, the right size or power isn’t always chosen. Typically, 1/3 horsepower is required to prevent a flood, as it’s capable of pumping 132 liters a minute; however, the horsepower that you need depends on where your home is in relation to the water table.

Questions Regarding Your Sump Pump?

To find out if your sump pump has the necessary horsepower, schedule an appointment with our expert plumbers.  During their assessment, they’ll check for its switch, discharge pipe, and backup power too. Their thorough inspection will determine if your sump pump is up to the task of protecting your home. If it isn’t, they’ll perform the necessary repairs to make sure your sump pump is running smoothly.

Trenchless Technology Replacing the Traditional Methods

A New Way To Clean!

Trenchless technology is the newest and most efficient method for easier cleaning! We understand that many Canadians dread calling their plumber. When homeowners realize that they need a professional to de-clog, repair, or replace underground pipes, they expect the worst. They assume the work will involve time, money, and mess. While the average plumber will attempt to fix your buried plumbing in an expensive and time-consuming way, we are investing in trenchless technology. As the GTA’s premier plumbing and drainage service, we can offer a quick, affordable, and clean way to access and repair your pipes.

Unlike some novice plumbers, we can boast an advanced spot repair system. With trenchless technology, our team of experienced plumbers is equipped with the tools, training, and skills to repair, clean, and replace the pipes running underneath your home, driveway, or beautifully landscaped lawn without disturbing them. Without unearthing a single thing, we can access hidden pipes buried beneath your patio, garden, trees, or walkways. We can do this while navigating crucial electrical, gas, and water lines, so you never have to worry about cutting off any services to your home while we work. This means we won’t be interrupting your family’s routine.

How Is It Efficient?

Your property is safe because all we need to access your damaged pipes is a four-inch cleanout. From there, we can thread state-of-the-art cameras to find the issue in question. These cameras afford a 360-degree view of your pipes, so it’s a simple process to find what’s causing your plumbing to act up. Once the problem is identified, we can fix burst or cracked pipes with our lateral lining systems. The advantages to this system outnumber the traditional dig and replace methods that give so many homeowners nightmares. We won’t have to dig out your basement or backyard in order to access your plumbing system, so you can save money, time, and clean-up. And the materials we use in replacing your old pipes are stronger than the originals which mean you won’t need to call us to repairs these areas for a very long time.

If you think a root has infiltrated your pipes or you know an underground pipe has burst, your nightmares of costly repairs that ruin your landscape investments won’t become a reality. Trenchless technology is the only way you can ensure your underground pipes are repaired without large holes dug into your property. In avoiding disruption to your landscapes, you’ll also avoid the dangers of having a gaping pit open on your property until work is completed. Our certified plumbers can make repairs without opening up the ground, so your front or backyard won’t become the hazard of the neighborhood.

Your Trenchless Technology Experts!

The next time you need to repairs done to your underground plumbing, don’t leave this to novice plumbing services. Contact us for the advanced, non-intrusive trenchless technology that guarantees quick, inexpensive, and affordable repairs to your pipes. One of our certified, licensed, and insured plumbers can be at your property to inspect your plumbing and provide a trustworthy consultation.

We take pride in the abilities of our plumbers, so we’re happy to help with any of your plumbing issues. Whatever prompts you to call, our competitive prices, expert repairs, and friendly service will make you call anytime you need help. Give us a call to find out more about our unique spot repair system, but don’t hesitate to speak with one of our representatives about any other plumbing issue giving you and your home trouble. We’re just a click or phone call away!

Clear Drain Lines With the Future in Mind With Hydro Flush Technology

Clear Drain Lines

Achieve clear drain lines with HY-PRO’s Hydro flush technology! Hydro flush technology is a form of condensed, focused power washing — an extremely efficient cleaning technique you’ve probably seen used on driveways, vehicles, roofs, and in industrial settings (it’s often relied upon in boating and aviation to get rid of especially difficult grime and build-up). But this same form of technology is one we rely on to get the cleanest, clearest drains and pipes possible — if not to remove scum and natural buildup, but also to dislodge foreign objects and misplaced items, like crayons, toys, coins, jewelry, and other items often forced down the drain.

The key to dislodging tough, stubborn stains, debris, and other blockages that obstruct plumbing lines, tanks, and drains is pressure: certain tools can deliver between 7,000 and 60,000 PSI (pounds per square inch). We’ve been able to harness and blast water at such high-intensity levels that it can even be used to cut through solid materials. Different units can incorporate different water temperatures, detergents, and other agents for superior performance, and coupled with a closed-circuit camera system, blockages (and other problems) can be located and targeted quite effectively.

Our Hydro Flush Service

Our own hydro flush service incorporates a long cable to snake down every twist and turn in your plumbing system. Using tiny nozzles located at the front and sides of the cable, water is shot out at multiple rotating angles to blast away everything in its path. This means an instant alleviation of major problems, but also a great method to implement in your preventative maintenance plan. A regular hydro flush service for a large building’s plumbing network will ensure that no costly and destructive problems arise, saving you scads of money thanks to some forward thinking and wisdom!

While the capability to cut through pipes would, of course, be counterproductive in a plumbing and drain cleaning capacity, this demonstrates just how effective properly blasted water can be — and why conventional methods are far less effective. In the past, chemicals or cables were used to clear blocked passageways. While this was often effective for a quick or immediate solution, the offending substances — soap scum, grease, grime, sludge, hair, tissue, and other debris — would quickly amass once again and cause another blockage. With the hydro flush, you can get rid of every last morsel of hair or sludge, creating squeaky-clean pipes and drains that will allow for a smooth flow of water from that point forward.

Don’t Wait!

Remember that burst pipes and drains can cause substantial structural damage to your properties, rotting out and destroying walls, floors, and ceilings. Major property damage restoration efforts will cost you far more than regular preventative maintenance, so don’t allow your plumbing problems to become more than you can handle. If you’ve got a blocked drain or pipe that just won’t budge through conventional clearing methods,

If you’ve got a blocked drain or pipe that just won’t budge through conventional clearing methods, let us know and we’ll bring our technologically advanced equipment to pulverize the obstructions and make your systems look and flush as good as new. In our trained plumbers’ skilled and seasoned hands, there’s no obstacle too big or sticky that they won’t be able to blast their way through!

The Top Five Most Common Household Plumbing Problems

Common Household Plumbing Problems

It’s no good having a local, licensed plumber on speed dial if they can’t attend to the most common household plumbing problems that afflict homeowners across southwestern Ontario. Some jobs are naturally bigger, more expensive, demanding, and invasive than others, but there are other sets of tasks that shouldn’t take a qualified Ontario plumber much time or effort to complete.

While there are a host of small repairs you can make yourself for common plumbing issues, sometimes the problem goes just beyond the realm of common expertise or knowledge or requires proper tools and capabilities that not everyone possesses. Remember that there’s no household plumbing problem—large or small—that can’t be tackled by our trained, insured, certified, and friendly plumbing professionals. Don’t hesitate to call us if you need help with some small (but certainly aggravating) plumbing repairs!

Top 6 Household Plumbing Problems

The following are possibly the six most common household plumbing problems, and believe us when we say that these are not only our bread and butter but also things we actually enjoy fixing up! It gives us great pride to help you with whatever problem you might be having, with upfront pricing and courteous service as our guarantee to you.

Clogged or Plugged Household Drains

There are numerous reasons why your drains have a blockage, and without the proper know-how and tools, it’s incredibly difficult to peep inside your plumbing to determine the root cause. There are two key areas where a drain clog may be in your plumbing system: drain pipes that provide your water supply and drain pipes that discard wastewater to the main lateral line underneath your property. But household plumbing problems can easily creep up on you. Some common signs of a clogged drain include slow drains, and strange noises like gurgling or bubbling sounds, foul odours of discarded sewage or rotting food, and sewage backups. So if you flush your toilet and hear bubbling noises coming from your shower or bathroom sink, it’s most likely the fact you have a clog in your lateral line.

Ideally, the only things that should ever be tossed or flushed down your drain are human waste and toilet paper. Certain items that should never be flushed down your drain include flushable wipes, food scraps like eggshells and coffee grounds, fats, oils and grease, paper towels, hair feminine hygiene products, and so much more! And we don’t recommend chemical-based household drain cleaners or do-it-yourself hacks like combining baking soda and vinegar, which only add more debris to the clog. Don’t add more stress to your existing household plumbing problem; instead, reach out to our experienced, professional plumber to diagnose the situation by inspecting your household plumbing in greater detail.

Dripping Faucet

Leaky faucets are a nuisance of a household plumbing problem and, unfortunately, can make your utility bill skyrocket if not fixed. It’s recommended you get these repairs corrected as they take little time and can not only reduce your projected water consumption of gallons per day on your bills but also protect you from potential water damage, help you to become more conscious of your eco-footprint, and best of all get rid of that pesky noise pollution of constant drip-dropping.

There are many reasons for a leaking tap, but the best part is that most parts of a faucet are easily tweaked by a replacement part that can be purchased from any home hardware store. Some of these include a worn-out O-ring which prevents water from spluttering out of the tap. Also, a washer is a small disk that eases friction and spreads out the load of the liquid, seals in tightness, and prevents leakage when the tap is turned off. If the washer is worn out, it causes a plumbing leak. And lastly, a valve seat is responsible for the opening and closing of the washer and adjusts the pressure for water flow which, if deteriorating, is usually due to mineral deposit buildup over time, causing hard water and inconsistent temperatures.

Nobody likes the telltale drip-drip-drip of a dripping tap. The average person might not be able to replace old worn-out parts, and you don’t want to keep wasting water (and money) with this household plumbing problem. When you can’t stand it anymore, we can figure out if you need a new jumper valve, body washer, O-ring, or a whole new tap. Our expert plumber team can also install new bathroom faucets or shower heads in your shower or bathtub.

Leaking Toilet

A toilet leak is commonplace for any homeowner and something you should not delay in fixing. If a household plumbing problem is left unattended, the most apparent sign is surrounding puddles which can result in further damage to extremities, including your bathroom floor lining and spread nasty bacteria from wastewater. Typically, there are a few signs that indicate a leaking toilet.

For starters, you can tell there’s a plumbing problem because not only is there a constant sound of running water, but there may be abnormal water cycling, whistling sounds whenever you flush the water level in the tank or bowl water is always rising. Next, leaking from the base of the toilet is indicative of a malfunction in the base itself, which is normally prevented by the floor flanges and wax gaskets if they are working properly. Or it could also be a crack in the toilet bowl or damage to the supply line. Moreover, leaking from a crack on the tank’s exterior is cause for concern, especially if water is spurting out from it, as it may be on the brink of total collapse leading to catastrophic damage. And finally, damaged supply lines mean that your toilet’s water supply line is faulty, or at the very least the smaller pieces like fittings and valves attached to the line are.

Pipe Leaks

There are various reasons for a leaky pipe. It’s a plumbing issue that ranges from clogged drains, excessive water pressure, loose connections, freezing, to incorrect installation. Any hidden water leak inside your fixtures increases your risk of disastrous water damage and expensive home repairs, and it will also increase your utility bill due to just a tiny hole in a pipe. This can cause you to lose thousands of gallons of water per day. Loose pipe joints could also be the culprits. Alongside this, some red flags for leaks include unpleasant odours, strange noises, weakened water pressure, ceiling and wall damage evident by damp spots, and pop-up puddles constantly appearing.

Typically, there are two solutions to fixing this particular household plumbing problem: either relining the interior pipe walls or replacing the affected section. For the former, this is a non-invasive approach that inserts a liner inside the existing lines. But it doesn’t always work the best for smaller, residential lines. And for the latter, as a failsafe, our leak detection repair technicians can always replace the impacted area to fix the problem, with an entire line or system replacement not being needed. It’s best to be proactive, practice preventative maintenance, and get a regular inspection from your professional plumber. This is alongside doing good practices like not flushing any items that would damage your lines and being mindful of bordering trees in case their roots intrude and penetrate underground lines.

Garbage Disposal Problems

Better known as a garburator, this is a device that grinds up food waste and rinses it down your drain. Unfortunately, many people treat this like a composter, and unbeknownst to them, most kitchen drains can’t handle food scraps and will eventually result in household plumbing problems such as a jammed garbage disposal and clogged sink. Some signs that your garburator is busted include humming sounds, leaks, repetitive clogs, and persistent foul odours. It’s advised you give your garburator a thorough routine cleaning once in a while and perform maintenance such as turning off the power switch and the switch on the circuit breaker panel. Next, clean the splash guard, a plastic ring on the top of your sink, by removing built-up residue. Other tips include manually removing food particles from the drain opening, trying DIY natural household remedies, and flushing the drain to remove loose debris.

Not Enough Hot Water

One common household plumbing problem is an unwanted cold shower. Everyone hates getting doused with cold water when they’re only halfway through a shower, which is why this has got to be one of the most irritating household plumbing problems. If you have a large family that likes to take a lot of showers, you likely need a bigger hot water tank or a hybrid solution that combines a tank-style hot water heater with a tankless heater for maximum efficiency and plenty of hot water supply. But if you’re the only one who is taking a shower at that time of day and you still don’t have enough supply to get you through, that’s a sign you’re having water heater issues and need repair or replacement for your unit.

Why Do Drains Clog in My Household Plumbing?

Problems with clogged or plugged drains are an unwelcome surprise! A drain can be obstructed by foreign objects, soap or hair, or scum, or can have a more complex blockage—a misaligned water pipe or even an infiltrating tree root, which will cause even more issues down the road. If you’ve got a blockage that just won’t unclog, reach out to us!

One of the most common causes of household plumbing problems, such as clogged drains, is rinsing or flushing stuff down the drain that really doesn’t belong in your wastewater disposal system. In the kitchen sink, the biggest problems are fat, oil and grease. While you can easily pour them down your drain and rinse them out of the sink with a blast of hot water, they don’t make it very far down your wastewater disposal line before they coat the interior of the line and solidify, making a sticky trap for any solids that follow them down the pipe.

In the bathroom sink, bathtub and shower drain, your plumbing problem is likely to be clumps of hair tangled up with soap scum, dirt and other substances that get washed down the drain. Mineral deposits are also a big problem because most parts of Ontario have hard water—in fact, Ontario is the province with the highest concentrations of dissolved minerals in its supply. While that doesn’t affect potability, it can wreak havoc on your pipes by clogging them with mineral buildup.

What Are the Signs I Have a Household Plumbing Problem?

Household plumbing problems tend to start out small and get worse over time, which can make them less noticeable as homeowners just slowly adjust and learn to live with the symptoms of trouble. If you’re aware of what qualifies as a warning sign for a household plumbing problem, you can call your local Hy-Pro plumber for help before it gets out of control.

Strange Noises

Hear a constant low hum coming from the bathroom? Your toilet is running…away with your savings due to your inflated energy bill. The same thing goes if there’s an ever-present puddle of water around the base. If you can’t fix the chain, stopper, or other items in the tank, then we’ll get your toilet working properly in no time. This might mean you’ve got a problem with your gaskets, water supply line, or more, so if it seems too hard to fix yourself, let us handle it!

Surface Changes

If you spot wet stains, mould, or deterioration to walls, wooden frames, or floors in your household, you’ve probably got a leaking pipe behind a wall. This is definitely a job best left to the experts to fix, but it is still extremely common. The best thing to do is act quickly and get us involved to look at your household plumbing before you experience a burst pipe—and an even worse complication that you definitely don’t want!

Malfunctioning Household Fixtures and Systems

Is your household disposal unit giving you grief? Is it not breaking down waste, or is it causing a mess or emitting a foul smell? This piece of household plumbing can be dangerous to fix, so get us on the line, and we’ll ensure things run smoothly in no time at all.

Besides your regular fixtures, there are other important plumbing systems, such as your sump pump or backwater valve. If you live in a flood-prone area, having these systems running optimally is important because sump pump failures during heavy rains could lead to overwhelmed perimeter drains. Also, if your backwater valve on your sewer line isn’t functioning properly, it won’t redirect stormwater away from your home. These major issues may not seem like the typical types of household plumbing problems, but they can be!

Unpleasant Odours

Are there bad smells wafting up from your drains that smell musty or like rotting food? Or, do you catch a whiff of sewer odours in your basement or backyard? Those are indications that you have a household plumbing problem that could be anything from a clogged drain to an impending sewer backup. Don’t wait until disaster strikes as it could result in costly property damage and become a serious health hazard.

Frequent Clogs

Clogs happen now and then, and they usually aren’t that big of a deal. But if you have a fixture that just won’t stop clogging with normal use or multiple fixtures clog up at the same time, those are indications that you’re dealing with a household plumbing problem that is worse than just a run-of-the-mill blockage. We recommend calling a certified plumber before it turns into a costly plumbing emergency.

Need Help With Your Household Plumbing Problem? Reach Out To Your Local Team At Hy-Pro!

Remember that whatever your household plumbing problem might be—whether it’s affecting your main water valve, septic tank, sewer lines, or water heater—we’ll work fast to make it go away. Don’t feel bashful, even if it seems minor or straightforward; small household plumbing problems can easily compound and become a major plumbing disaster. Let us sort things out and recover your flow of water before any issues grow into a big mess.

The Importance of Having Professional Plumbers on Speed Dial

The Need For Professional Plumbers

Professional plumbers will address any kind of plumbing issue at any hour of the day. Plumbing problems can happen to anyone, at any time of the day, in any kind of house or apartment. In many situations, they can seem to come out of nowhere – one day, you’re using your sink, shower, toilet or laundry with no real problems, and the next, your whole home is in chaos – but the truth is that most plumbing issues are so small that people tend to ignore them until they become massive and require large-scale repairs.

You may have grown used to overlooking or ignoring seemingly small issues with your plumbing, but once you’ve experienced the financial pain and general hassle of a large repair, you understand the crucial importance of catching even the smallest leaks or plumbing mishaps before they grow larger. Regular maintenance can always help to ensure that small problems are sorted out as they occur and future expenses can be avoided. But if you’re looking to do this, it’s important to choose professional plumbers and plumbing service that you feel you can rely on – 24 hours a day, 7 days a week, no matter how big or small your problem is.

Why Choose HY-PRO?

That’s why, at HY-PRO Plumbing and Drain Cleaning, we’re so committed to offering reliable and round-the-clock plumbing services to our clients – to us, it’s not just a gimmick, it’s the best way to help make sure your needs are always taken care of. Some of the most common plumbing-related issues our clients call us with include backed-up toilets, cracked or busted pipes (or frozen ones in the colder months), cracked water heaters and fissures in a house’s foundation, which can let in moisture and cause structural damage.

The reason why we want to be there to help our customers no matter when these issues arise is that they are serious, and if a well-meaning handyman or woman tries to apply DIY techniques instead of calling in the experts, the results can be disastrous. They can make the work of professional difficult and a job which could have been solved by simple repair would need replacement because of unnecessary DIY tricks. We make our services as readily available as possible because, above all, want to save you and your home from the trouble that these kinds of situations can cause.

So why should you trust us? Well, we’re not just available on call when you need us. Our professional plumbers are highly qualified and experienced. As Canadians, we understand exactly how harsh winters can be difficult on your home, and our professional plumbers are prepared for all eventualities. We live where you live, and there’s a good chance that we’ll already have all the parts you need for your repair on hand when we show up at your house.

Not to mention the fact that we’re always doing our best to stay up-to-date with the latest equipment like drain cameras and other useful tools, so we can be on the cutting edge of the plumbing game. The next time you need a licensed, insured and reliable plumber to take care of your problem before (or after!) it gets big, get in touch and we will be at your service. Don’t hesitate – call a HY-PRO Plumbing and Drain Cleaning plumber today!

Becoming Hvac Students and Great Study Tips!

Study Tips For HVAC Students

Becoming HVAC students mean you will be transitioning into being an HVAC professional. This means being responsible for the comfort and safety of people’s homes and workplaces. It requires knowledge and skill, and the tests aren’t easy. Here are some tips for HVAC  students.

Major Topics

HVAC installation and maintenance requires solid knowledge of all major areas of the trade. One study guide for HVAC technicians suggests that students have broad knowledge of the following topics.

  • Controls, troubleshooting, repair and mechanical tools
  • Refrigeration, fluid flow and heat transfer theory
  • Filters and charcoal absorbers
  • Electrical theory, motors, instruments and tools
  • Operations and safety

Check with your instructor to find out what exactly will be covered on your test.

Reading The Material

Usually, trades like HVAC involve reading and hands-on practice. When reading, instead of just passively ingesting the material, consider these tips on “Getting the Most from Your Study Material” from this study guide:

  • Survey the chapter by reading the title, introduction, section headers and the summary and questions that you may find at the end of the section. This will help you understand the main points.
  • Ask questions as you read, jotting them down as you go.
  • Go over what you’ve learned, writing it down in your own words.
  • Review after 24 hours and once again a week later to ensure you’re retaining what you’ve learned.

Be attentive when reading the material and don’t skim. With skimming, you’ll likely miss important points and key details that will help you in your understanding of the topic.

Getting Ready For Tests

If you haven’t been a student for a while, you may need to prepare yourself psychologically by having some strategies ready. A study guide for trade entrance exams provides some solid advice:

  • Measure the time you spend on each section of an exam and adjust based on the marks the section is worth.
  • Pace yourself by figuring out where you should be in the test after, say, two hours. Then check that you’re not falling behind.
  • Multiple choice questions can be tricky. Read the question carefully to check for negative or positive phrasing, or words like “never” and “always,” which can completely alter the meaning of the question.
  • When you read the list of answers, try using a process of elimination, mentally striking out the answers you know are false.
  • If you cannot find the right answer, try re-reading the question. If none of them seem right, come back to that question later when your memory may feel refreshed.

If anything, get a good night sleep even if it means sacrificing studying time. Getting a good rest will ensure that your mind is refreshed, and you won’t feel groggy in the morning. During your study days, maintain a healthy sleep schedule as this will allow you to recall information a lot better.

Join The Pros

The best education HVAC students can get is within and outside the classroom is experience. Hy-Pro Heating and Cooling operates across Southern Ontario, providing high-quality residential and commercial services. It’s a company that’s seeking the best professionals to join its team.

Hvac Installation Check! Is It Installed Properly?

HVAC Installation Common Problems

HVAC Installation is important in having a comfortable home that often depends on the correct functioning of your heatingventilation, and air conditioning. Or HVAC, especially in regions of Canada where temperatures swing between sweltering hot summers and frozen winter months.

HVAC installation mistakes may require costly repairs and could even endanger your life. It’s always advisable to hire a trained technician to take care of this sensitive work. If you are wondering whether your HVAC was installed by a pro, check for these common problems.

Leaky Ducts

Improperly installed HVACs are often very leaky. This is often an invisible problem that happens in the ducts of your attic. But if your electricity bill is a lot higher than expected, or your rooms are hard to heat or cool, the culprit may be leaky ducts.

In some cases, these allow more than 40 per cent of your heating and cooling energy may be going to waste as it escapes overhead. Energy-saving pros usually aim for less than 5 per cent leakage.

Weak Airflow

If you feel very little air coming through your vents, it could be a sign of incorrectly sized vents or a bad installation job. Other causes of low airflow could include a busted blower motor, debris stuck in your ductwork, or a worn out fan belt.

Strange Odours

Some unusual smells are normal when you first turn on your HVAC system or the first time you switch it on for the season.  But don’t ignore those smells. Sometimes they can indicate a big problem. Pay attention to these sorts of odors.

  • An “electrical” smell
  • A burning smell
  • Oil or gas smell

A bad installation job could lead to problems of overheating mechanical parts. That could cause the insulation around the wires to melt or burn, sometimes accompanied by smoke.

Sometimes dust burning from the machinery when you first switch it on may cause a smell like gas. This is harmless. But it could be a more serious problem indicating the need for a professional consultation.

Noise From Air Vents

This is an annoying problem that could indicate undersized air vents or a blocked air supply vent that someone shut. What they didn’t realize was that without that air supply, the system ends up working harder and leads to a high-pitched noise.

Call The Pros

Hy-Pro Heating and Cooling operates across Southern Ontario, providing solid residential and commercial services. Contact them to check out your HVAC system and resolve any problems caused by improper installation.

George T.
Very friendly service. Knowledgable and helpful. Thanks for helping!!
Tom C.
No one likes car repairs or home emergencies. Early Thursday morning we had a toilet stop flushing. We only have one toilet in the house. I must say I was impressed by Hy-Pro from front to back. First I called and spoke to Ashley. She took my information, and I explained our urgency. It was about 9:00 AM. She said she could have someone arrive between 11:00 am and 2:00pm. Justin arrived at 11:10am, as promised. The technician Justin was courteous, friendly and professional. After a quick look at our problem he explained my options and depending upon diagnosis a price was quoted. He was efficient in his work, knew what he was doing and explained what he was doing as he progressed. When he was finished, short of a new toilet there was no indication that he had been there. When he was finished the invoice was as quoted.I would definitely recommend Hy-Pro and Justin due to his work ethic and professionalism.
Milton N.
Excellent prompt service to clean out a clogged drain pipe. Professional service and fast. Recommend 100%. Thanks!
Michael was great, arrived a head of schedule, communicated the issue well and took care of the problem…
Ian B.
First time using Hypro for service, fast same day service and work was done within 2 days. Will definitely use them again and service personnel where excellent.
Cami B.
We called when we were having issues with our Airbnb unit, and were pleased at how quickly they were able to send someone. Justin was super helpful and knowledgeable and was able to fix the situation quickly. He was very professional and was transparent with pricing. He made sure we knew everything before we had to make any decisions. We appreciate Justin’s help and kindness through a stressful situation.
Jess L
Had justin lee out to fix two toilets in my rental property, he was amazing. Very helpful in explaining and resolving the problem, will definitely use him again.
Tapan P.
Had a toilet sewage pump repair done by Sheldon Lesperance who was absolutely wonderful! He was polite, professional, friendly and very easy to work with. I could not be happier with the results and the excellent customer service.
Heaven A.
Thank you so much Steve Heidbuurt for of all your hard work with honnesty you have done in our home.!Amazing work.God bless
Heaven A.
I appreciate so much the work done by Steve , he did his job well ,a qualified man we were waiting for to fixe what needed in the house.God bless you.
Rodrick B.
Excellent service. Very professional.
Jo D.
Mohammed and Beepan were great. Very professional and did a great job!
Matthew C.
Called these guys today to have some work done . Great experience with the staff right from start to finish . Very happy with the work they did . Price was a little higher then other places I talked to . But they came and got the work done today like I was asking . I also know price comes with the service you receive. And I am not complaining just being honest . Again can't say enough about Mohammed and B-Pen .Great guys . Hope I got the names right .
Aayush P.
Fantastic job all around from explaining it all and providing the options to changing the outside faucets. Would definitely recommended these guys for any plumbing needs!
Pete J.
Prompt and knowledgeable off hours house call to repair a damaged copper pipe and get our water back up and running. I can't say enough good things about the technician, Masharo. Would absolutely call them again.
William W.
Justin L. was professional and efficient. After examining the issue he offered several repair options and walked me through the process so there were no cost surprises.
Joseph L.
This was an awesome experience. Owen was fantastic - He provided clear, quotes, was efficient, and was very knowledgable. I will use the service again.
Mike V.
Technician arrived quickly and very clearly articulated the repair options and costs before promptly repairing the leaking pipe and getting the main water turned back on. Very helpful and pleasant.
Federica Arroyo L.
First contact by phone was pleasant and helpful. Basement bathroom has a funny smell and I thought it could be the sewer. Connor patiently saw the plumbing and there was no problem with it. Connor was professional and honest. He suggested some ideas for the smell. Thank you
troy C.
Gerald and Mahone came today to fix my kitchen clogged pipes. Both were very friendly, hard working and professional. I would highly recommend them to anyone and call them if I have an issue again.
Bruce M.
Gordon was great! And very informative. Highly recommended
robert D.
Fantastic service !! Sheldon completed the job professionally in 10 minutes - high recommend
Grant S.
Awesome visit! Thought I had a sump pump issue, but Connor quickly checked and verified all was well. Very polite young man, answered all my questions, even tried to help see where the small was coming from. This company is the real deal, right from the super polite answering of my initial call, to the visit. Guess who will be swapping out my toilets soon?!!! Thx!
Milan N.
Phoned Hy-Pro and was able to get a technician the same morning. Owen was amazing - assessed the problem, gave an immediate price which I agreed to and completed the work. Small details the are big details such as putting on booties over his shoes and cleaning up perfectly. I would recommend Hy-Pro all day long! Thank you!
mani m
Masharo was very kind and did an incredible job in diagnosing a leak at my basement ceiling. Identified the cause and fixed the issue in quick Tim.really appreciate the service
Jermaine was a great help in assessing and evaluating the issues at hand and coming to a excellent resolution
andrea M.
No from hypro plumbing replaced an outdoor faucet and added a shut off valve for another one. He did a professional job. He is a hard working, tidy personable pro!
Gus S.
I highly recommend Mohammed good worker. He spent five hours at my facility to get the job done. He did get it done. He never stopped a minute. I highly recommend Mohammed.
June N.
Dan and Adam were a pleasure to deal with. No pressure, but because of the price for what I needed done we did not hire.
Nelson Melo A.
Sheldon from Hypro was totally professional and really knew what he was doing. Did a great job installing my new sump pump
B T.
Conner was very professional. He understood my urgency and concerns and very kindly went above and beyond what I expected.I was not suprised by the bill; as all cost (or added cost) due to complexity and access of the leakage, was discussed and approved beforehand.Thank you so much.
Barry P.
Justin came in and installed a sub pump and water lines with a shut off vaule highly recommend very professional
Emrah M.
Excellent work and great service . Thank you Masharo C !
Jun Xu (.
Got Connor today to fix my laundry pipe and garage tap not getting cold water issue. Got many options for the fix and also got recommended to install a good softer to reduce similar issues in the future. I'm happy that he fixed my issue.He walked with shoe covers and knows where the issue is shortly after some looking around.
Micheal B.
We had a pipe burst in our kitchen, and other than turning off the water we really didn't know what to do. Justin was professional, knowledgeable and patient as he walked me through the options, each step and what he was doing. I will definitely be calling Justin again for any plumbing needs in the future.Update: Justin delivered once again, helping us fix a leaking pipe in our basement. Despite our old pipes and complex routing, Justin repaired our plumbing with minimal construction impact to our house.
Paul L.
Same day service. Knowledgable, courteous, friendly plumber. Definitely would call them again for any future plumbing needs.
Dustin B.
I had a pipe explode on me mid afternoon. Reached out to Hy-Pro who sent Mohammad Khan to take care of the issue. Both the pipe and shutoff valve were replaced by dinner. Mohammad was friendly, professional, and took the time to clearly explain what needed to be done and why. Will absolutely be using Hy-Pro for future plumbing needs. Thanks, Mohammad!
Albuquerque I.
I had a service call with Chris Camacho and Karlo and they were legit, upfront, and very easy to deal with. Super informative, honest, and easy service. It was a great experience. Thank you!
Javier F.
Steve was very professional, courteous and went the extra mile explaining current and potential issues.
Jerry D
Prompt, efficient, successfully completed.
Ali M.
Hy-pro went the extra mile, so we will be repeat customers! Unfortunately, some plumbing companies are more focused on getting as much money out of a client than taking care of them. When Hy-pro had to return for a second visit on a repeat issue Dan did a thorough investigation and even worked to waive some of the fees, so that we were confident on what the issue was and all our options moving forward. We really appreciate the extra care!
Chris Camacho from Hy-pro came to my place to check out our clogged sink and he was just the most friendly and patient guy. He took the time to show us the problem and other issues that was also affecting our sink and overall health of our house. I would 1000% use his services
40 V.
Informative, polite and fast. Appreciate the quick service
Brad P.
Very professional, very clean, took the time and effort to make sure I had what I needed at a reasonable price.
Joyce K.
I was very impressed with Caleb. He was both very friendly and professional. He explained the situation very clearly and facilitated a productive conversation with his supervisor who proposed a variety of solutions. I could not have been more pleased.
Jennifer S.
Technician Daniel C. did a fantastic job installing a new toilet flush valve and cleaning the dishwasher tubes and drain. Everything is working great now! I've used Hy-Pro for a few jobs, and from the initial call until the job is done, all staff I've encountered have been extremely courteous and professional. Will definitely be using this company again.
Jacob R.
Very happy with the job Chris C did. Very knowledgeable and provided a great service. Will absolutely be using Hy-Pro again. Thanks!
Kirti G.
Our shower was leaking. Sheldon Lesperance did an amazing job installing a new shower. He did a thorough assessment prior to starting the work. Following the assessment, he explained all the options we had. All options given to us were reasonable. Throughout the work, Sheldon communicated well with us and explained his process. Overall great job! Highly recommended!
Blanca C.
Connor, He was very helpful, polite, professional and knowledgeable. My mother-in-law Amada Hernadez requested services and got Connor, Connor was on schedule and on time and that was very much appreciated. He fixed the problem and gave me some very helpful tips to prevent future problems. We could not be more pleased with every aspect of the services provided by Connor and Hy -Pro. Plumbing Thank you very much.
Ingrid G.
I have used Hy-Pro Plumbing on 3 occasions during the past year. Today I required a follow up on a previous job; Daniel listened to our concerns and after following up with his manager, he completed the work to our complete satisfaction, it was a pleasure dealing with Daniel today and I have full confidence in Hy-Pro Pluming.
Linda E.
What a great company to deal with!Ashley at the office arranged for Dan and B-Pan to come to deal with our clogged toilet within the half hour! They were very courteous and professional and obviously knew their stuff!Thank you !!Linda and Bruce
Tristan H.
Communicative and timely. We had an issue after our first visit, the same technician returned soon after to rectify. Also noted that they were clean and respectful of the home while working.Update 4/29/24 - Owen came by to replace a water line, and shut off valve. He was quick, and professional, took photos and detailed the work he performed; once again showcasing the high level of service provided by Hy-Pro.
Phil W.
Excellent amazing service from this company. Reliable-always with a desire to solve problems and correct customer issues.Trustworthy. John (Jack) is very through and diligent to detail. Excellent serviceman for this company
Julian D.
Worked with Mohammad K. Great person to work with got the job done.
Mr. C
Great service from Sheldon!
M_ E.
Dan was great! Highly recommend Hy-Pro!
David B.
Excellent professional work. Hypro is our first choice for plumbing and have used them for multiple jobs at our home and business.
Virginia P.
Sheldon was fast, efficient and did a great job. Thank you.
Leroy G.
Could not find anything wrong, prompt and professional service. Job was done in the blink of an eye, I will be recommending Hy-Pro, and Sheldon to the neighbors
Norma C.
We were very pleased with the quick and efficient service from Gordon Hall, Service Technician from Hy-Pro. He was friendly and went beyond our actual issue and cleaned out our bathtub drain as well. Would definitely use Hy-Pro again.
Brian S. K.
they did a good job. thank you
Taha Z.
I recently had the pleasure of working with Sheldon from Hy-Pro and I couldn't be more impressed. From start to finish, the experience was smooth and hassle-free. Prompt, professional, and skilled, he fixed my plumbing issue efficiently and offered valuable advice. I'm impressed and highly recommend their services!
Leesa S.
Had a toilet repair and outside faucet repair done by Justin who was absolutely wonderful! He showed up on time, was polite and friendly and very easy to work with. His quote and price was excellent. I could not be happier with the results and the excellent customer service. He was assisted today by Bepen (sp) who was also delightful to deal with. They did great work and I would not hesitate to have them back to do more work if needed.
Stella X.
Sheldon is professional.he gave me some options and explained how he would do the job.
Sajib P.
Daniel Ciornei did an awesome job to fix th eplumning issue in my renatl home. He has provided all the options about the fix, fromwhere I chose the option that fits my budget. He also fixed few very minor issues free of cost.
Greg M.
Great service, good communication. Highly recommended. Thank you Mo!
Rick H.
Dan did a great job.
Ian D.
Daniel was very professional and efficient with my plumbing issue. He came promptly, was clear in his communication, did the work efficiently and cleaned up after the job. Thanks!
Paul R.
We’ve had Nathan out a few times. Great service
Elizabeth B.
Workman was very patient and very explaining each detail of which seniors need would certainly have him again and pass this information on to other seniors. Also the secretary was very informative to keep you informed of when they would be at your home and explained everything.
Adam O.
Sheldon is quite easy to work with and makes every job he's worked on so far for us run as smoothly as possible.
Goat G.
Dan did a good job fixed the clog. Thanks Danny
Omar S.
Dealing with Hy-Pro was incredibly delightful.Not only did they resolve my issue in record time, but the service they provided was very professional and hassle-free.A special thank you goes out to Masharo Campbell, the technician dispatched to our home. He was efficient and extremely knowledgeable and contributed significantly to the overall pleasant experience.10 out of 10, would highly recommend. 👌
QuantumCargo E.
Great service by Mohammed.Nice and helpful guy full of knowledge.Would recommend him for plumbing services.
Ted B.
Mohammed was amazing , please everyone use him
Wayne L.
Dan was nice on the first visit. On the second he was training an apprentice and making sure all was correct. Cleaned up nicely.
Sean I.
Hydro Plumbing exceeded our expectations when we needed our toilet replaced urgently at our autobody shop Sitrade. Their response time was incredibly quick, and they efficiently handled the installation process with expertise. Moreover, their team members were not only skilled but also very kind and respectful throughout the entire service. Thanks to Taylor, Mo and his colleague.We highly recommend Hydro Plumbing for any plumbing needs – you won't be disappointed!
Paul S.
Justin did a great job and helpful in walking through options.
sharmela I.
Very impressed with Hy-Pro. They were here within the hr. Quote given on the spot and pipes all fixed within the hr. Very efficient and thoughtful. Very impressed with Nick Field who was helpful, resourceful and very knowledgeable. Would certainly recommend this organization.
Carlos G.
Great follow from the company in regards of the appointment. The plumber, Connor, did a great Job. Thank you.
Alison C.
Mo was great . Very pleasant and friendly . Would definitely recommend him
Mohammed D.
Needed a sump pump check valve replacement. Service was quick, friendly and professional. He even helped me locate sump pump pipework hidden behind drywall which was quite helpful to know. Highly recommend for any plumbing service.
Daniel P.
Kurtis was fast and friendly. Would recommend Hy-Pro.
Sian P.
Kurtis. L did an amazing job for us! Quick and very professional.
Gino G.
Had a drain back up and it started to back up into the basement. Called for a plumber and Kurtis showed up within 15 minutes and had the issue fixed in an hour. And he worked very neatly as wellThanks Kurtis.
Laura E.
Dan explained everything at every stage in the process. They were very clean when working. Thank you Dan and Beepan.
Gur D.
it was great experience with hy-pro plumbing and drain cleaning. Masharo campbell did a great job. thank you
Kurtis did a great job. Was thorough, explained everything, adapted on the fly when my sink fell in, cleaned up everything, extremely polite and considerate of my time. I can’t speak to price as I didn’t shop around but service was excellent.
Gloria T.
Great customer service, accommodating and diligent. Gordon was very polite, careful of the job he was doing, explained the problem and the options we had, and exhibited professionalism; he left everything impecably clean.
We've used Hy-Pro Plumbing on several occasions. This time was a non emergency fix for a bathroom faucet. The dispatch is very friendly and polite. They were able to accommodate me the same day, at my convenience.They sent Dan C.He was able to give me a few quotes to decide how I wanted to proceed with the work. He was polite and respectful while here. He did the work in a timely manner and cleaned up afterwards .Will use Hy-Pro Plumbing again.
Kai B.
Chris c. Amazing job! Very personable, and did great work , great communication and showed me and explained things in detail will definitely use for future plumbing needs ! Will be recommending him directly to friends/family.
Susan A.
Called Hy-Pro for a nasty leak in our ceiling this morning. Gordon showed up and provided a thorough and comprehensive assessment of the problem, as well as what to look out for to ensure our problem wasn't worsening and that it had been diagnosed properly. Really grateful for his expertise and speedy service!
Olivia K.
Chris was professional, knowledgeable and extremely helpful. I felt like a valued customer and will definitely be calling again if I ever need another plumber. Thank you Chris for your last minute help that saved us!
Tony B.
Just had a great experience with a sump pump install with Garrett R, from Hy-Pro!We have a main pump with a secondary battery backup pump as well. The main pump died, so we needed a replacement. A different technician installed a new main pump, but I noticed a bunch of issues, including the float sensor getting stuck, leaving the pump running continuously.On the second call, Garrett came to the rescue and completed the following:- He adjusted the angle of the float so that it shuts off when its supposed to.- He let me use some extra bathroom tiles to raise the pump a bit so that it doesn't suck in debris that makes it into the bottom of the pit over time (this extends the life of the pump).- He helped me install some spacers to raise the float so that the pump doesn't trigger as often and pumps more when it is on (this will extend the life of the pump).- He rotated how the pumps sit in the pit and made sure the pumps fit snug, so that the knock from the check valve closing isn't as loud.- Raising the pumps with the tile has also stopped the slurping sound for both the main and backup pumps, so even the backup pump works better now!Thank you so much Garrett for taking the time and resolving every concern I had! I'm a really picky customer, but it's extremely important to me because if this system fails, the entire basement unit will flood and be ruined, causing 10's of thousands in damages.I can now go on holidays and not be afraid of coming home to a flooded unit. Thanks again Garrett, you did a world class job!!
Lorna A.
Great service, prompt, quick, polite. Appreciated getting same day appointment. Thanks Gordon!
Thomas P.
Justin L. was the technician that came out first thing this morning to remediate an issue where the water softener beads had clogged the house lines. He was extremely friendly, and very efficient. I would most definitely recommend him by name to anyone that utilizes Hy-Pro Plumbing.Thanks Again Justin L.!
Eric S.
Their dispatch answered my questions and was able to fit me in the very next day for a non-emergency call. Shout out to Chris C the technician that visited us for the repairs. Did not pressure us to sell the repairs, answered all my questions and readily provided an estimate and was able to do repairs right away. Extremely satisfied with the work.
Linda H.
Brandon Pye is really good and awesome plumber I am happy with his service
Rijo G.
Excellent work by Sheldon, he was very knowledgeable and knew exactly what needed to be done. He was polite and patiently explained the issue and remedy to us.Nice customer service too by Hy-Pro plumbing, need to appreciate their follow up calls
Ashleigh G.
Hy-Pro was able to get a plumber out to our place right away, helping prevent further issues and potential water damage. Thanks Gordon for fixing our bathtub leak.
Cheryl J.
Kurtis was prompt, courteous, pleasant and gave a detailed description of the job being done-so there were no surprises. Great professional service.
Jeff Z.
Gordon, was very helpful! I will use Hy-pro for further plumbing needs!
Very knowledgeable and informative person. Nice clean and professional service.would definitely recommend Kurtis Loewig. Thank you Al & Susan .
Paul L.
We highly recommend Jermaine B. We had an emergency drain issue. When he arrived he was faced with obstacle after obstacle which he calmly problem solved to determine the cause of our issue. He was courteous and careful throughout the process. A great ambassador for Hy-Pro!
Kirsten Di V.
Jermaine came and helped us when we had a clogged sink and did a very good job. Very personable and easy to get along with. Knowledgable and able to answer our questions. Would use him again if needed!
Julian D.
Jermaine B. Was there on time ready to go. Excellent customer service. Very friendly. Very knowledgeable. Got the job done effectively and efficiently. Thank you!!
Bill B.
I highly recommend Hy-Pro. The customer service we received from Dan was second to none and he exceeded our expectations. From the moment he entered our house, after first asking politely if he could enter, Dan impressed me with his professionalism. He obviously had our best interest in mind and I will not hesitate to use Hy-Pro again.
Michael M.
Sheldon was very professional and organized. We will finally be able to finalize our dishwasher installation! Thank you, Sheldon.
Yasser P.
The team from Hypro has just completed a major Kitec to Pex find, remove and replace project in our Oakville home. Literally every hot and cold water pipe in the house.From the very first day when we found our first minor drip leak, to the quoting and payment process, to the very last day of work (literally last night) - every single person we dealt with was friendly, kind, incredibly professional, knowledgeable, courteous, and willing to explain every step of the way.From the first very pleasant dispatcher we spoke with (sorry I can’t remember her name) to Jermaine, who first came to manage the immediate leak in record time, got us on the phone with head office to get quotes for the major job, and stayed with us until we were content that this was the right choice - and was one of the nicest people we’ve ever met!To the piping remediation team led by Garret R. including Ryan and Bipan - who were in our home for 4 days. Nothing but class, integrity, care for our home and commitment to doing the job with precision, accuracy, and the safety and comfort of our family in mind. They even cleaned up each night - literally on hands and knees wiping any tracks or debris. Garret was really a great team leader from what we could tell and he was very generous with his time to make sure we were informed and comfortable every step of the way.I don’t want to forget Shawn in the head office who quoted and coordinated the job. Never pushy, very willing to be flexible, even chatted with us on weekends. He made it an easier decision (5-figure job), and was accommodating to our requests mid-project. We’re very impressed and grateful.We’ve had a lot of work done in our house over the years. Without fail, one of the most pleasant and smooth experiences we’ve ever had with any tradespeople. Strongly recommend to anyone needing plumbing or related services, and especially Kitec removal.
Brenda C.
Called Hy-Pro on Wed. to replace water shut off tap at the metre. Connor came the next day and gave us an estimate to replace shut off and replace our old leaking toilet. Arranged for region water shutoff at the road and came today Monday Feb.5 to do the work. Work is now complete and Connor was very professional .Cleaned up after himself, took all garbage away and we would highly recommend him. We will have him back for future work. Thanks again Connor. Customer service was also excellent and had a fast response when we called.
kimm K.
Masharo came straight away to help us with a flood. He worked with the city worker to coordinate shutting off water, then did the repair quickly so we could turn everything back on again. Great work- thank you!
Alex V.
Masharo was very kind and efficient! Great service.
Tracy H.
We were extremely pleased with the job Gordon Hall did for us through Hy-pro. He was friendly, knowledgeable and very efficient. He quickly found and repaired our busted pipe. We would definitely use this company again.
Jen A.
My sump pump gave up last month, which I discovered when the motor was shutting on/off in rapid succession, finally resulting in a distinct odour of burnt rubber. Having had no previous experience with a local plumber, I literally called the first place that popped up in my Google search: Hy Pro.From the initial phone call to schedule a visit, to the polite, knowledgeable technician (Connor) who came out same day(!) to assess, quote and then replace my pump, I was so pleased and impressed. I'd definitely use them in future and will confidently recommend their services to others.
Susan A.
Our tub was leaking at our faucet and I called Hy-Pro and they sent Kurtis over to take care of it. He explained everything clearly and was able to repair even though it was an old. Will definitely be reaching out again! ☺️
Kathy D.
-The jobs that were done for me and my husband was done 110%-The men that came to the house were very pleasant and respectful-The clean up after the job was 100% well done-The next time we need anything done we would definitely would like to have Jack and Moe come back to us and do the jobs required to be done. :)
Chris H.
Daniel was great. Fixed our leaking fridge. Got the job done professionally and quickly. Thanks.
Kevin J.
very knowledgeable and respectful
Dean Van A.
They Did The Best They Could For Me.
Chris M.
We had quite a few fixtures and upgrades to have installed, so Dan and Andrew were with us most of the day. They were friendly, courteous, focussed and highly efficient. We can't speak highly enough. Great guys and a delight to have working in our home. Work was completed entirely to our satisfaction. We have used Hy-Pro before and we will certainly use them again.
Kevin L
Daniel installed a new sump pump for us. He was professional, efficient and answered all of our questions. We would recommend Daniel for your plumbing needs.
Josh L.
Fast and friendly. Thanks.
JR G (.
Thank You too Gordon Hall for Fixing My Bathroom Tub Drain that has had a clog for the passed month. It is now Working like it should now. Thanks HY-PRO Plumbing for Your Services
Ashley M.
Very friendly and knowledgeable. So quick and clean.
Lisa C.
Friendly efficient service. Work was completed as requested.
Kevin M.
Great service! Exceptional work by the install team. Highly recommend.Called in the morning and new sump pump instead by 3 pm.
Bhanu P.
Drain cleaned perfectly.He replied quickly to my enquiry, arrived promptly, was quick, clean and tidy doing the work and kept me fully informed throughout. He's an absolutely lovely gentleman - friendly, thoughtful, kind, professional, and did a perfect job.
naveen K.
Masharo Campbell had shown up on time and Cleaned my clogged drain perfectly understanding and addressing the problem. He used right equipment and he is professional.. while two other guys utterly failed doing this job this guy had help us out. Thanks and keep up the good work .
bhanu P.
Nice work and great job by the plumber cleared the masharo Campbell .
Suhasini N.
Masharo Campbell had shown up time and done an excellent job
Masharo was amazing. He explained the process thoroughly and did the work quickly. Love! Will definitely use Hy-pro again.
They came when they said they would come. Assessed the problem quickly. Provided upfront pricing estimates. Fixed our problem quickly. Honestly don't know how the service could have been better.
Jim P.
We just had Service done by Justin Lee and we are very pleased with both the work and Justin.Very outgoing and helpful. Explained all the possible scenarios.Answered all our questions.Showed what we should do ongoing.Highly recommend Justin and Hi Pro.
Brian F.
Put a new sump pump plus backup in after our sump pump went. Basement had water all over. This is a good investment.
Sean H.
The guys were extremely helpful. Walked us through the issues, laid out our options clearly, and did very good work.
Logrus D.
We were having some issues with our sump pump and had Hy-Pro come out to look for drain clogs as well as inspect the actual pump itself. They were very helpful and courteous and did a full inspection of everything, even fixing some of the weeping tile that was in the culvert that had detached from the discharge pipe. Not only was there no charge for the inspection there was no attempt at an upsell on products or services that we didn't need. I was very impressed with them and they will be our go to for any future issues that we have. Thank you again for helping us out!
Sarah M.
Gordon and his assistant (not sure if his name, sorry!) were both professional, kind, and got the job done quickly. Thank you guys. Also dispatch were very nice as well. Thanks!
Garry L.
I had problem with my kitchen sink drain. The Tech explained what were my best options to resolve my issue.i was given a quote before any work was performed. My issued was resolved, in good time. Thank you to Sheldon Lesperance for your great work.
Jonathan R.
Just awesome!! Thoroughly impressed with the company and Sheldon was absolutely fantastic.Will definitely use again!
Brenda D
The plumber, Massaro C, was polite and considerate of our home. Work was completed very fast and efficiently. Extremely happy with work.
Jeff S.
Jermaine ,was very personable, and professional. He investigated, and found the issue. He took the time and explained the problem, and the actions to fix it. He was very knowledgeable, and did not rush through the process. Would definitely recommend Jermaine for any plumbing issues you might have.
Julianne R.
great, quick service, extremely friendly
Ryan K.
Sheldon was awesome. Very professional, knowledgeable, and extremely helpful. Thank you Sheldon!
Felix F.
Jermaine was here on time and did his diligent effort to diagnose the problem
Debbie M.
Dwayne and Gerald were very friendly, knowledgeable and fixed us right up. Would highly recommend these two gentlemen
Shawn M.
Hy-pro came very fast and Sheldon fix my kitchen sink drain quickly. He gave me an option on pricing and cleaned up very well, all I can say it Good job Sheldon!
daniel H.
excellent service. I recommend Sheldon
Lisa C.
Needed a plumber for a rental unit not urgent but had someone available an hour after I called. Problem fixed very happy. Good job Gordon!
Natasha G.
Amazing and quick service! Lucas was very helpful, personable and knowledgeable! Highly recommended! Thank you!!
Eric did a wonderful job! He was courteous, kind, and extremely helpful. We would highly recommend Eric and Hy-Pro. Thanks Eric
Deb H.
Eric N and Connor did a fantastic job
John D.
Masharo was pretty quick and good we had a leaking pipe fixed it quick
Ma. Reanna L.
Masharo did a great job, in fixing the leak on our house, he knows what he was doing, his very professional thank you
Kathryn F.
We have an old house with old clay sewer pipes which finally clogged up and cracked beyond repair. Worrying about sewage back up in the basement was no fun. Eric M and his team were here promptly, opened up the pipes so we could flush toilets again and did what turned out to be a big job. He was polite and professional and explained every step, by showing us what he found with the camera, and later all the very odd old repairs which caused some of the problems. He then left us with photos of the work that was done and no mess to clean up, inside or outside. They managed to keep holes in the asphalt to a minimum so we will be able to repair them ourselves and no holes at all inside, and we now have 2 functioning cleanouts. Thanks to Eric M and all the team we felt we were in good hands.
Dot A.
I had the absolute pleasure of speaking with Janice H yesterday to book a service technician out to my place of work and she was extremely kind and professional in booking that and making sure I was well taken care of. I then had to call today to cancel the appointment as we found somebody else. I spoke with Ashley this evening to cancel and she too was extremely kind and professional and passed along the message to hear that she and Janice H were great and that I would call them if I personally have any issues at home. I also just wanted to make it known on here. So I may not have had any actual work done, but based on speaking with those two ladies, I can only imagine the rest of the team. Thanks again ladies. (:
Judy G.
Called Hy-Pro for a major drainage problem. Eric N. & Connor arrived on time. Eric immediately recognized the problem, recommended a solution and gave us 3 options. They completed the work quickly and cleaned up afterward. Eric was very helpful, knowledgeable and answered all our questions. We highly recommend Eric & Connor and will request them again.
Ahmed ABDEL A.
Eric & Connor showed up on time for the work planned the day before. Eric's estimate of required parts, the cost and duration were very close to actual. He fixed several things for me and installed a new water softener. Everything was taken care of professionally and within few hours. Connor helped a lot and was very nice to work with. They were a great team! I would definitely hire them again for any future work.
Cindy I.
Sheldon was very professional polite neat and tidy. Great job. Will use them again if necessary
matt B.
Caleb was great, very professional and diagnosed the plumbing problem quickly and had the solution to fix it right away.
Anne M.
Hy-Pro made the process very easy by dispatching a technician the same day I called.Sheldon did a great job of checking thoroughly through our property for leaks and promptly identified the source of the leak that was driving our utility costs up. He provided several different quotes to ensure my family found the right one we could accommodate within our budget. He was very patient in answering my questions and even helped me carry a delivery package in. Thank you so much Sheldon for coming around and helping us out!
ekta P.
I tried any plumbing service for the first time but their guy- Gordan helped me understand everything and was very honest about everything and I am so thankful about it.
Alex S.
unclogged a stubborn drain using 2 sorts of snakes and vacuum
Great work Gavin Brown! Just a good person who got it done.Fixed all blockages to drain water by snaking it out. Then showed me with a camera that it was all clear. Very happy! Give this young man a raise please. Thanks Hy-Pro Plumbing!!
Stephanie R.
Was very professional and did an amazing job. Let me know what they can do and what I could get done under a budget. Was very happy with the explanations and work done.
Rebecca S.
Jermaine B. was the plumber entrusted with our job. I can't say enough good things about him! He was polite, personable, well-informed, professional, thoughtful, and kind. He was also very knowledgeable, and knew how to best correct our issue at hand in a timely manner.He didn't make me feel dumb when I asked questions, and he explained everything to me quite easily.We now have peace of mind, knowing that the job was done right.
bryn F.
Caleb was great. Prompt and on time, professional, knowledgeable about plumbing and quick to find our issue. Extremely knowledgeable about the issues we are experiencing and able to provide guidance on how to avoid these issues in future. He was able to bring his manager onto the phone immediately to discuss our options to remediate the problem and we are happy with this service.
Staines H.
Justin and Connor replaced 4 bathroom faucets for us professionally and efficiently. They even cleaned my sinks before installing the new faucets. Very pleased with their service. Would use them again.
Daanvir C.
I had water pipe Damage and they were really helpful by coming asap especially Masharo who was really nice and very good at his job and did it very efficiently
Eric Nigh is best man you would go for you plumbing issues. Highly recommend! Patient and professional and diligent on tasks!
Heather P.
Eric N fixed an issue with my tub drain plumbing left over from previous owners. Eric arrived quickly and had the problem diagnosed in minutes. He walked me through the options for the solution step by step explaining the costs for each. He didn't jump right to the most expensive solution which I really appreciated. He answered all my questions and even assessed my sump pump and water shutoff while he was there. Time of arrival to job completion was under an hour. I would definitely use them again - great job.
XY Zhao (.
Eric.N was very professional and his drain cleaning service was fantastic. The pipe in my kitchen was clogged because of heavy grease. Eric showed up on time, explained the issue clearly and provided helpful tips. Finally, the water drains correctly! I will definitely call him for drain cleaning service again.
Niki S.
Sheldon from Hy-Pro was courteous, knew what he was doing and really helped us out when we had water leaking into our kitchen. It was an out-of-hours situation and he came within a few hours and after a temporary repair overnight he came back the next morning to complete the job permanently. The office staff were very welcoming, efficient and checked in throughout the process. I would definitely recommend Hy-Pro.
Jeff T.
Dan and Connor were very professional. Great communication in regards to arrival times and what my options were. I would use this service again. Thanks Dan and Connor.
steve G.
I’m very impressed with the job the two teams done thanks you Eric and his team and for the others team of Conner and his team members. The work they did was amazing I gave them a 5 star rating if I could of gave them 6 stars if I could the work they done,surpassed what I was imagining they were doing. Thanks to everyone that helped make me smile and I forgot to mention Shawn/Shaun from his work too
Tim D.
Eric Nigh came and fixed a leak that was causing me problems . Thks for the great job.
Angela T.
To add to my earlier review..I just think HyPro plumbing is great.Their work is professional and I would definitely recommend them.We are really happy with the work done by Hy-Pro Plumbing. We had a leaky faucet in our basement and Hy-Pro replaced the handles and fixed the issue on the same day visit
Recently had another great experience with Hy-Pro. Was impressed a year ago with my kitchen faucet repair and again with last week's toilet repair. The professionalism and courtesy started with Tiffany who booked my service appointment and continued with the arrival of plumber Logan and assistant Connor. The guys worked diligently and quietly until the job was quickly done. Thanks again for the awesome service Hy-Pro!🙂
Ryan M.
I had service technician Massimo . He was quick to respond and fixed our issue promptly as well as reviewing what could be done to prevent the issue from returning. He was friendly and professional. Will not hesitate to use these guys again . Thanks
Andrew P.
Quick, responsive, and professional. He diagnosed the root problem and fixed it! Thank you!
Alejandro did an amazing job. He was very knowledgeable person. Keep up the great work!
Maria L.
Due to a major plumbing disaster, and the need to rip out my basement floor, I spent most of four days with the gentlemen from Hy-Pro. They were all unfailingly, polite, professional, and very careful with everything they did. From the initial assessment by Cody to finishing the job which was done under the supervision of Eric M., the entire thing could not have gone more smoothly. I am so thankful for the good work they did, and how they made it so painless. An amazingly everybody seemed to like cats. That was good, because no matter what I did one of mine was determined to help supervise. Thank you to everyone.
Tamara P.
Justin was professional and thorough. He got the job done quickly and offered to look at the rest of our plumbing since he was there anyway to make the best use of his time. He provided me with a range of quotes and options in order for me to make the most informed decision. While I hope I don’t have to make a plumbing call anytime soon, I wouldn’t think twice to have him back!
Logan G.
Massimo is an absolute chad. Knowledgeable and professional. True man amongst men 💪
Greg M.
Eric was very professional and explained the problem and provided resolution options. The work was performed in a timely manner and the process of payment was easy. My initial service window was not achieved but the office did connect directly. The back office could have been more proactive in this update but remedied it for the rescheduled to same day visit. I have taped their business card to the underside of the sink. Hopefully no future issues, but if so I’ll call on them again! Cost proposition seemed fair.
Laura D.
Greatly reccomended. Professional and have a great customer service team (I spoke wirh Janet the most and she ia amazing).I contacted this company not knowing what to expect. My new (and also very old) house has lots of issues and I thought to start for fixing the leak in the bathroom tub first. We had Eric and Anar over, and not only did they put up with my 2 crazy big dogs, but they were very polite, professional and accomodating to my requests and specificities. They showed me all that needed to be changed and we decided to tackle it all. They finished in 1 day! Even came back to perfect a few things I wanted and were extremely accomodating.They installed a new faucet with a back plate and a diverter spout, new kitchen sink plumbing, a new and our ever first water softener system with a brine tank and also a new toilet bowl, tank and seat cover.I loved the job (so fast), and how easy to talk they were. I mostly loved that they engaged with my dogs, they love people but are just crazy dogs but Eric ans Anar didnt mind. They cleaned the space before leaving and were very respectful inside my house and towards myself. Great service.
gurjeet N.
Had an excellent service from Brian today. Arrived and gave me quotes to replace and relocate my reverse osmosis system.
Lydia R.
Justin L. arrived promptly and thoroughly explained all my options and the costs involved. He then completed all the work very quickly and efficiently. He was very professional and friendly as well. I’m very happy with his work.
shivani C.
I recently had Eric N to address a persistent bathtub leakage issue and replace some corroded wires in my home. I couldn't be more pleased with the service I received.Eric was punctual and professional from the moment he arrived. He quickly assessed the source of the bathtub leakage and explained the problem to me in clear, understandable terms. I appreciated their transparency and willingness to answer my questions.The repair work on the bathtub was impeccable. Eric efficiently fixed the issue, leaving no trace of the previous problem. The bathtub now looks and functions as good as new.Additionally, he took care of replacing the corroded wires in a timely manner. Their attention to detail was evident, ensuring that the system was safe and up to code.Overall, I highly recommend him for their professionalism, expertise, and exceptional service. They provided a hassle-free experience and solved my plumbing and other issues with competence and precision. I wouldn't hesitate to hire him again for any future plumbing needs.Thank you!
Steve L.
Massimo arrived on time, thoroughly explained everything and did a great job.
Cynthia B.
Eric Nigh was prompt & courteous. He explained our options re the repair in an easy to understand manner. When the repair entailed further work because of other older parts crumbling in the surrounding area, he made us aware immediately and again described what action was needed. If we ever need help in the future, we definitely would want him to do the repair.
Aaron C.
Eric was great! Showed up quickly and got us sorted. Professional, and fast. Would highly recommend!
Keith H.
We had a minor emergency on a Sunday, that resulted in a leak in the ceiling from a ice maker line removal for a frig. replacement. It was nice to actually talk to a person from Hy-Pro and while the promised time was overdue, she did call back to confirm we were still on the list. When technician arrived he quickly accessed the problem did the repairs, at a cost that was reasonable, especially for a Sunday call, and he was very friendly, and knowledgeable. Masharo Campbell was excellent and we would highly recommend him and his company for any plumbing problems.
Aleksandar V.
Eric N did an excellent job coming late at night and accessing the situation, and reaching out to his quality control to come and give us options!
Edgar Oliver P.
Eric Nigh is very professional and know what he's doing. Thank you so much,
Helga Z.
Masharo Campbell provided excellent and timely service
Gerri S.
I needed a technician to repair a toilet that was "phantom flushing". Although not an emergency repair, the receptionist at Hy-Pro booked an appointment for me for the day after my call. She kept me informed as to when to expect the technicians to arrive and let me know that there might be a delay. However, Justin L and Brian A arrived at the originally agreed-upon time and quickly diagnosed the problem (a manufacturer's defect in the new flapper we had installed to correct the same problem a couple of months ago). They installed a new flapper in no time, and the problem was solved. Both Justin and Brian were friendly, professional, and courteous. I highly recommend these 2 technicians and the company to those who need good work done.
Paul R.
Masharo provide excellent service. Was informative of issue and cost. Performed corrective action to my satisfaction. Would use again.
Susanne F.
Last week Jason from Hy-Pro Plumbing and another gentleman he was training installed a new upstairs bathroom toilet. They also replaced some pipe joints downstairs. I found both gentlemen very professional, and they explained in detail the leakage problem with the old toilet and what needed to be done. Hy-Pro is very lucky to have these gentlemen providing such great service. I have used this company over the past for different projects in my home.
Risen S.
Great service from Masharo, would give him 10 stars if I could! Knew what he was doing and gave us great service at a very affordable price. Would recommend HyPro to anyone that needs plumbing help.
Don M.
I called Hy-Pro to arrange the replacement of an old, leaky toilet and was pleasantly surprised to get a same day appointment. The assigned time was between 2 and 5 pm, but I received a call around 4pm apologizing that the technician was running late but would arrive as soon as he could. Hey, I understand that this sort of thing happens and appreciated the update.Masharo arrived shortly after 5 pm, quickly assessed the job and presented an estimate. Once I accepted, he efficiently completed the replacement in short order. He also did a great job of cleaning up when he finished. Thanks very much Masharo.I highly recommend Hy-Pro Plumbing.
Tim G.
Daniel did a great job. He was not only professional and courteous, but went above and beyond expectations to resolve the issue. Thank you Daniel and the Hy-Pro team!
Sarah W.
Kevin and Eric were very professional and kind when coming to tend to an issue in our basement. Their quote was reasonable and they had a very quick turn around time from diagnosing the issue to fixing the problem.They had excellent customer service, and the dispatch team was professional and kind. There were a couple of delays from my original appointment time but they made me a high priority the next day, and it showed.
Joe De S.
We had Eric McQueen visit our home to come fix our dishwasher and drain problems and we are very happy with the job. It was quick and efficient service and we are happy for the weekend rescue!
Ashish L.
I want to thank Lucas for his professionalism as he was in her house on-time and was a thorough gentleman. He assessed the problem, determined the root cause and is a gem of a person.God Bless You, Lucas. Thank you for being humble, keep smiling always :-)
Gary G.
Sheldon.L did an excellent job on diagnostic the issue and was very professional. I would recommend them for your plumbing needs.
Brett D.
We recently retained Hy-Pro Plumbing and Drain Cleaning to unblock a drain. Gavin Brown was dispatched to our residence to undertake the work. Gavin was very conscientious and detailed in his work. Moreover, Gavin was polite, friendly and a pleasure to converse with. Gavin successfully unblocked the drain and proceeded to clean the ABS piping with a jetting tool. This last stage is highly recommended to remove grease, etc., that may have built up over time. We are happy to give Gavin a five-star rating. He is a great ambassador for Hy-Pro, and we will not hesitate to use the company again.
Cory E.
Eric and the crew were by my house within a couple hours of my call to fix a basement leak. They were quick and efficient. Very thankful for the quick fix. Thanks fellas.
Steve M.
Quick service and very knowledgeable. Will definitely use again.
Samuel B.
Massaro CDid an excellent job. Courteous. Took the time to make sure everything was 100%.
Gayle P.
Extremely pleased with the excellent work done by Justin and Apprentice Kurtis. They were very courteous and explained everything they were doing and why. Would definitely call them again if needed and highly recommend them.
Brad K.
Shawn, Mike, Safi, Ethan and the entire Customer Service Team, I can't thank you enough for your open communication, professionalism and hard work. Stephen your Team is above and beyond. I have referred you to everyone I know. This was a big Job that was done in an amazing time frame. Gold Star!!
Deep S.
Very professional and good at their job. Prompt in communication. Answered all my Qs patiently.
Melisha V.
Masharo was very knowledgeable and professional and was able to identify the problem and give us options on how to go about fixing it! Thank you!
Colin V.
Eric N was professional and gave us lots of options. Will use again, thanks
Tammy B.
Masharo C is the technician that came out to assess and fix a pipe that had backed up and burst. Was extremely professional and quick to identify the issue and fix it right away. I would recommend this company to anyone who needs plumbing or drain help and will use again in the future myself
Karen B.
Masharo Campbell, great technician and very friendly. He got the job done quick and correctly. I highly recommend them!
Tamara B.
Masharo C was the most professional, kind technician to work with, he found the route of the problem and got it fixed in no time. Went above and beyond to make sure the job was completed correctly. Would definitely recommend to others and use again in the future!
Jermaine was a consummate professional. He was very knowledgeable and explained to us what needed to be done. Thanks Jermaine
Domenic P
Jermaine was professional, kind and courteous. Would definitely recommend.
Abbas A.
Jerome was very polite and professional. Fixed the issue right away.
Wayne W.
Great customer service. Quick response. Masharo did a great job changing the main shut off valve.
Maurice M.
Masharo was very quick and professional. Iwould use this company again
Ariestides R.
Great service from Justin L! Highly recommend the professionalism and attention to detail. Thank you for your service and help.
Shannon C.
Eric N was great! Fixed the leak in my basement and made all of my leaky shower worries disappear. I would 100% recommend this company
Peter S.
Gerald Rennie was excellent
Michael V.
Great !! Quick and fast response - realistic estimate and speedy repair !
Kathy C.
Worked very hard to fix problem and was very courteous and thorough.
bruce W.
Good job, and thanks again Justin for the quality of your job
Betty L.
Gavin was very professional and very friendly. He let us know exactly what he was doing.I will definitely ask for him again in future.
Mariya F.
Daniel was wonderful! Job was done really well. I really appreciated his time at the end when he aligned all the taps for me. Thank You!
John H.
Eric N was very helpful and took the time to explain the issue and outline my options. I thought that the price was very reasonable and will definitely use his services if required in the future.
Great in-depth assessment of issues with our old home. Eric N was very knowledgeable and polite.
Jeannine H.
Great people!
PatandAnne O.
We called for repair to a blocked sewer line. Masharo showed up on time and a very pleasant man. He assessed the problem and informed us all the options to fix. Answered all of questions and got right to work.Very pleased with his performance. He also fixed our basement toilet for us while he was here. We wouldn't hesitate to use this sevice again. Good work and reasonable pricing.
jeff L.
Masharo was great! Found the problem and worked efficiently to get the job done.Also got my little guy interested in the plumbing trade.
Don F.
Daniel showed up at the appointed time.He went over all the details of what was going to be done along with estimates. He was very courteous and asked all questions I raised. He worked right through until after 6pm to ensure everything was done as requested.
Justin K.
Eric McQueen came out on Canada Day and provided amazing service. Would definitely use again.
Dhaksh B.
We had an issue with our sump pump late at night. The website had a live agent who was able to respond as quick as you typed. I called their number early in the morning. The Customer Service agent was very pleasant and asked if I needed anyone right away or wait until the office opened at 7:30 am. She also advised that an experienced plumber with a fully loaded truck will be able to perform a free diagnosis and offer a no obligation quote. The dispatcher called to inform me as to when to expect the plumber. Eric was the Plumber who was assigned to me. He was able to determine the cause of the issue very quickly. He was very professional and courteous and offered me 3 options including one with backup and pump. He installed the primary pump and the check valve and will be returning to install the secondary pump, the battery backup as well as remote monitoring capabilities. I am waiting to hear back from the company once they have the remaining items in stock to schedule the work. Will update review after completion of the remaining installation.
Legends Billiards and L.
Erin N did a great job for us, working quickly to fix the issue. He also noticed other small things for us to watch for to avoid bigger issues in the future.Thank you
Cathy H.
Eric N was very helpful!
Susan I.
Eric was prompt,efficient and very personable. We were very pleased with the service and would definitely call again.
Maria L.
Did a great job
Eric McQueen and his crew were here for 3 days fixing the sewer problem in my money pit of an old house. He is the hardest working person I have ever met and worked long hours to dig up the old clay tiles under the foundation and created a while new structure. He communicated the plan every step of the way and coordinated the work crew. Thanks also to Taylor for letting me know daily when the crew would arrive, and to Ian Manser for diagnosing the problem and helping with the paperwork.
Jason H.
A very pleasant experience, Justin was always in contact with us about his arrival time. Came in and did what was asked of him. Professional, clean.Would ask if we needed anything else done. Justin made sure the job was done right and to our satisfaction.Started clean ,ended clean.We will definitely use your services again, and recommend to neighbour's and friends.
Marcus J.
Masharo was by my unit today to fix a leaky faucet. From beginning to end he was friendly & professional. Thank you Masharo!
Lee F.
Eric was great! Very pleasant and professional and answered all of our questions.
Patricia R.
Masharo helped my mom fix leaks in her house. He was extremely nice to work with and she was very happy with the experience and the results.
Helen M.
Eric N. was very professional and helpful in fixing the shower leak quickly and expertly. We will definitely call him again to help with any plumbing related issues.
Heidi S.
Gerald was very knowledgeable
Chantal S.
Hy-pro has been our go to for any plumbing needs for close to 20 years. Great customer service from the pleasant agent who took the work order, the dispatcher who called to inform me as to when to expect the plumber and of course from their service technician Owen who was prompt, knowledgeable, efficient and courteous. Highly recommend!
Melody P.
I have used this service in the past and would definitely use them in the future. They provide friendly and professional services.
Paul C
I called to have someone come out and fix a leaky sink which sits above the counter. They told me someone would contact me between 12-3 once they had a more definitive time which they did. The technician (Joseph K) came out, diagnosed problem and gave me a quote. I had him do the work which was done exactly as he told me it would and fixed my problem. He left the work area spotless which I was very happy with. He proceeded to give me a receipt by email after receipt of payment. I would absolutely recommend him and the company to anyone wanting quality work.Sincerely,Paul
Helga Z.
Eric N installed a new clean out at the base of my stack, now we have access to the sewer which we didn't before! Thanks!!
Leanne C.
Awesome job by Masharo from Brantford! Called Hy-Pro yesterday and they were out this morning to fix/replace the vent pipe in our kitchen. Customer service was great and they were affordable. Will definitely recommend them and will use them again in the future.
Fernando C.
We needed an emergency call at 9pm at night. Hy-Pro were the only ones who were able to come in the same night. The technician's name was Eric. He was very helpful and professional.
Cherly G.
Eric N cleared my drain! Thanks!
Greg C.
Masharo completed the service. He was very professional, polite and efficient. He explained the issue, showed the difference in the performance of the part and explained the impact. Recommended for future service. Appointment was scheduled and attended the same day as called.
Susanne D.
Masharo Campbell was a wonderful technician. He was prompt and professional. He did a great job and went above and beyond to ensure my leak was repaired. When we discovered I had another leak, he repaired that one as well.
Adam G.
Masharo Campbell was the gentleman the came out and switched our toilet. Great and friendly. great work and was quick no hassle.
Eric M was very knowledgeable and professional and was able to identify the problem and give us options on how to go about fixing it. We have a working sink again! Thank you!
Mr &Mrs K.
Eric. M came on time, had great service, and fixed my water leak. Very satisfied with his explanation and would recommend Hy-Pro Plumbing.
Steph H.
Friendly, thanks Masharo
Oven.D from hy pro did a great job with unclogging my kitchen sink. Meanwhile Caleb was another technician who explained to me about the various options they have for cleaning your drain pipes. Overall happy with their service and was very professional.
Sarah L.
Very happy with the service provided today from Eric N, Eric was very professional, respectful and answered all the questions that I had. I would use this company again for sure.
Nicole M.
Eric N was great, very honest!
olivia K.
Eric. N, was very helpful through unclogging the toilet that was dealing with tree roots. He identified the problem and unclogged the toilet.
Olivia N.
Eric N was great!
Steve A.
Fast reliable service great workmanship.
Dianne D.
Caleb was very informative and professional. Great to work with.Thank you 👍
Danny P.
Eric N did an excellent job.
Lily L.
It’s was an urgent repair. They sent the pro Masharo who is so nice and patient. He came finished the job professionally and helped to get the proper hoses. I would highly recommend their service.
HY-Pro was able to offer several upcoming dates and appointment times to fit around my busy schedule. Dan was very knowledgeable, friendly, and accommodating, and was able to get the job done same-day which I was not expecting. It was hard work and he did a great job, leaving the area spotless.
Unplugged plumbing kitchen sink
Mandy M.
Navjot was very professional and did a fantastic job for us!
Meilani Z. S.
We had a flood in the laundry room and Jermaine was amazing. He was very patient with my questions and explained all of the options of fixing the hot water tank issue. Would definitely recommend the company and definitely Jermaine.
Daniel B.
Great company. They were very responsive, came out the same day and fixed a major plumbing issue for me in my basement. Daniel was an awesome plumber, offered a fair price and cleaned up everything. I would highly recommend this company
Patti B.
The company was responsive and set up a convenient appointment. Dan was professional and competent and diagnosed the problem and made the necessary repairs. We received a quote before he started the work and he guaranteed the work for 30 days. He cleaned up well after he completed the work. We are very pleased with the service! Thanks, Dan!
Ken L.
Fast, efficient service and reasonably pricedWould highly recommend
Edowaye O.
Joseph did a great job replacing our faucet. I would recommend Hy pro for any plumbing service
Gagi P.
Matt was super helpful, professional and had an excellent knowledge of the situation. He took care of the job efficiently and effectively. Extremely satisfied with the work.
Kang C.
very attentive and explained the process of repair clearly. gave me all my options and sent the estimates right away. awesome plumber and gentleman
Donna Irwin [.
Dan did an excellent job for us!
James M.
Joseph.K was great. Super friendly, showed up on time, explained the issue and got it resolved within a couple hours.
Excellent work done today by Daniel Ciornei. Very satisfied.Daniel arrived on time, cleaned the drain and left my kitchen very clean.Thanks.
Juliet J.
It was a wonderful experience. Good job guys. 👏 l am very appreciative of your service. Keep it up Daniel.
Craig G.
Connor arrived on time. He was very friendly and explained everything he was going to do. The workmanship was great and he solved out drainage problem perfectly.I highly recommend using this service for your plumbing needs.
Gerry N.
Excellent service. Very professional. Job was done efficiently and quickly.
David Patrick O.
Owen Dieterich arrived on time and did a great job on our clogged drain pipes in the basement. He was very thorough and courteous in his work. We won't hesitate to call Hy-Pro for all our plumbing services.
Eric B.
Masharo Campbell did a fantastic job!!!very highly recommended.
Anuj G.
We had a valve replacement service with Jermaine B. He is a thorough professional, very polite and knowledgeable. We had our drywall limiting access to the valve which had to be replaced. Jermaine was able to replace it efficiently with minimum damage to the drywall. I would highly recommend him to anyone looking for plumbing services. Thank you Jermaine for the excellent experience. We really appreciate it.
Eric N. was great, did an amazing job, quick and thorough
George C.
I had a busted water line Nick arrived on time and found the issue.he was very polite and took the time to do the job wright he also made sure all the water in the house was working before he left I take care of ten homes and will be using this company for all my plumbing issues from know on.
Ann L.
Eric Mcqueen did an aweome job day before Christmas hip hip hurray thank you Eric
Stephanie C.
Jermaine was amazing...he did a great job and went over and above. He was so friendly, professional and he did an amazing job. I would recommend Jermaine to anyone ... he was awesome.
Nick C.
Jermaine did a great job fixing the various issues we had in our house. Prices were also reasonable.
Jenn M.
I called the office expecting to make an appointment the following week and was pleasantly surprised to be offered same-day service. I was unavailble that day, so they sent Amir out the next day I was available at time that worked best for me. The service and appointment booking experience was fast and efficient. Amir was fast, and extremely knowledgeable. He made valuable recommendations and we value his opinion. He answered all of my questions. He also went the extra mile to ensure that everything was in good working order under the sink. He worked very quickly and efficiently. As a customer, it means a lot to me when contractors clean up after their work, and Amir was also very neat and left nothing for us to clean or pick up when he was done - Thanks Amir and Hy Pro! Update: Dec 2022: Had a minor leak under the kitchen sink. I called at 8:30, had someone here by 9:00(this time it was Massimo G.), and the problem resolved befor 10:00am. The price was very fair as well. That's two incredible services. I will not be calling anyone else for plumbing needs.
Donna L.
Masharo was very professional and did a great job installing shut of valves on three bathroom sinks.
I found HY-PRO GRP to be a very reputable company to deal with for our plumbing issue. We had a leaking tap in the tub of our master bathroom. Staff were extremely responsive and professional from start to end. Eric N; our technician/plumber was knowledgeable and provided suggestions to resolve our problem.The repair was more difficult due to ceramic tile that encased the tub. He had to cut into the tile to access the valves and tap. Once replaced he cleaned up the area before leaving our house. Excellent job well done!
Nancy H.
I was very impressed with this company.Navjot did an excellent job and took the time explaining to me the process from beginning to end,He was very pleasant and knowledgeable and did a great job of cleaning up.I would definitely recommend.Thank you.
Samantha P
This is the 3rd time we have used Hy-Prro over the last several years. Nothing but a positive experience each time. This time Jermaine repaired two of our issues quickly and efficiently once he assessed the problems. He was very respectful of our home, explained and showed me what he did and how the new plumbing worked. I highly recommend Hy-pro and Jermaine.
Rosanne W.
Navjot showed but in the tinfram promised, identird the problem and worked fir quite some time to resolve I, while keeping up-to-date with progress and our options. Quick response and fair value for the time put in. Would definitely recommend.
Sunil S.
Massaro.C. he was fantastic and done his job on time.
Kelly Abrams [.
Eric M (lightning McQueen) was fantastic!! Excellent service all around! :)
Cliff E.
If I'm being honest, I'm selfishly a little reluctant to share this review... I would hate for these guys to get to busy for me! However, fair is fair... they earned a great review, so they get one.I have worked with and hired a lot of plumbers, but have never felt the need to post a review on any... but we bought a century home and had a drain issue. I didn't want to call anyone from out of town and really needed a company that would understand our home. They promptly dispatched Eric McQueen. This guy showed up mentally and physically capable of doing the job (this is a big deal these days!), loves his work and is not troubled to go that extra mile.He was an absolute professional. He dropped mats down, left his business card on floor near the door so that our kids weren't startled by him working in the basement and would be able to quickly glance at the card and attach a name and face to the guy in the basement. Communicated what he was going to do, did it, then gave options, no pressure or upsell, once we decided to proceed with work, he completed it, shared his warranty (which is great!), cleaned up and moved on. HONEST guy, no upselling... listened attentively and explained things thoroughly.Pricing is very fair and he gets the job done. Period. I have since referred them to a couple of commercial buildings as the new primary plumbers and will continue to use them. They have responded to emergency calls, both commercial and personal and have ALWAYS completed the job.It is no exaggeration when I say that Eric went above and beyond my expectations to get the job done. I would like to say thank you to him and this team for your excellent workmanship and professionalism. Don't change! Companies like this are hard to find.
Meg P.
Eric was knowledgeable, polite and thorough in his work. He was very polite.
karen V.
Hy-Pro Plumbing did a great job in our facility. Friendly guys ( Joseph K) great work, and reasonably priced. Highly recommend.
Verna M.
I had a toilet leak and Daniel fixed the problem.He was excellent!
Darrell P.
Jermaine B, was one of the most professional, polite and thorough plumbers I have hired in years. He was systematic, explained what he was doing and cleaned up. He took the time to explain his fees and costs associated to our repairs. I will be requesting him again.
mengly T.
Fast and good service. Owen is polite and professional at his job. My kitchen sink is no longer clogged. Thank you
Rowel Tatlonghari J.
Fast ,clean and very professional. Navjot was awesome!
Hossein Yousef P.
Joseph knight is a super professional tech with an extensive knowledge . What I like most is he is an creative who find the best solution in troubleshooting and save your money .
Natasha I.
Fantastic and professional service provided by Justin.
Clara B.
I had a second time service from HY-Pro Plumbing & Drain Co.At his time, Joseph re-installed my kitchen water faucet, and he was a friendly competent plumber.I am happy that I called HY-Pro Plumbing & Drain Co. for the second time.Thank you very much again for your services!!
Danielle C.
Eric did an excellent job figuring out the problem and cleaning out the drain. Thanks Eric!
Graham W
Great experience. I had a leak from my toilet and Michael was available to come out that evening, he arrived just when he said and had it fixed in no time.
Julia Y.
Very nice guy, very efficient worker
Andrew S.
Jemaine of Hy-Pro is awesome! He was professional as well as straight-up when it came to my plumbing issues. He had my best interests in mind and I appreciated his time and expertise. On top of that, he was a great person. I would call Hy-Pro again in the future and ask if Jermaine was available, if I ever found myself in need. Thank you.
Vicky & Kevin Hoang V.
We had sewage water back up in the basement bathroom and Navjot Lumb was our saviour. He was very professional, came on time, explained and showed us the cause of the the issue and had it fixed. Thank you again.
Aman B.
Professional and courteous experience. Knowledge advisor. The person on the phone accomodated my time request.
Jack C.
Very professional and polite, was in and out quickly
Dawn M.
Mahsro was Curtiss nd polite I was very pleased with his work
Dan B.
Masharo did an amazing job. Thank you so much
Jefferson F.
Needed emergency service on a Sunday morning. Called at 11AM, service tech was there by 1PM, problem completely resolved by 3PM. Responsive, punctual, professional and very clearly explained the problem to us and how we could avoid it in the future. Price was VERY reasonable. Fantastic service and highly recommend.
Rita A.
Justin is fantastic! He was professional, informative, tidy, knowledgeable and so helpful! We are so thankful to have had our leaky pipe taken care of so quickly, and done right! Thank you Justin!!!!
David C.
Called on a long weekend, and they were able to sent someone out in 2hrs. Navjot was professional, offered valuable recommendation and able to resolved the issue promptly.
Jonathan H.
Personable and extremely friendly, we have Michael C as our repairman, highly recommended.
Shannon M.
ReynaldoV was very friendly and professional when he came to replace seized water valves. He answered some additional questions I had about the pipes, and put me at ease about my mini plumbing emergency. As someone who lives alone I appreciate the friendliness of professionals who come into my home. I felt comfortable and rec'd quality workmanship.Highly recommend ReynaldoV!
Jessica L.
Mike C was very respectful and informative
Mafalda P.
I really recommend Hy -Pro services. They are friendly and really professional. Was on time, and Joseph did everything he could do to fix my shower plumbing problem. Joseph K. Thank you for your hard work.
Laurie O.
Joseph Knight was professional and punctual. Well done job !
Robert C.
I had the pleasure of dealing with Jermaine when we had our pipe leak. Phenomenal service would use again strictly because Jermaine was so professional and got the job done right. Not only did he help in solving our leak but actually educated me on what he was doing, why he was doing it, and how to prevent other issues from occurring in the future.As long as this is the standard set for employment at this company I will continue to use this company for any issues. Great job and thank you!
Fabio M.
Gerald was professional straight forward and a great teacher on how to maintain what he has fixed. Thank you for your help
Brad B.
Service tech Gerald was great,laid out what likely problem was and what the best solution would be.Also advised me on future issues that may have to be addressed.Happy with work that was done.
Andreas K.
Michael C. Was courteous and knowledgeable. He did a great job!Dr. K.
Gordon L.
Gordon did a very professional job
Robert D.
Justin Lee responded very quickly to our request to understanding why our shower was only providing extremely hot water. Justin quickly determined our Riobel temperature cartridge was defective. He did a search of suppliers and found the cartridge number and was able to install the replacement in a manner of minutes.Justin is very professional and highly customer focused
Judy K.
Navjot Lumb was very helpful, he explained our options and the pros and cons and made recommendations. He worked through his lunch and stayed till everything was in good working order! Great job would recommend him!
Chris L.
Gerald was awesome! explained all the options and what he recommended. He was very professional and empathic toward my situation. He explained in detail everything he was going to do. He even cleaned up a bunch of the sewage in my basement. I couldn't ask for a better service tec
Nav P.
Masharo did a really good job fixing our pipe. Great work would recommend again
Robin N.
Gerald was very responsive and patient and spelled out the options very well!
Nancy S.
Gerald was very efficient and professional
Jeff R.
Gerald was very professional and helpful. Will definitely use him again in the future.
Kevin M.
Gerald and Edwards were very professional in the execution of the work I requested. The were also patient in explaining what needed to be done to replace the cartridge in my shower as well as they discuss the risks they identified. I could see they were experienced in what they do and I would definitely use there services again.
Brad K.
Gearld was very professional 👏
Gail F.
It was a big job and Connor and others were very professional. They came when they said and called when delayed. Everything was cleaned up before they left. Very impressed. We would definitely use them again. Would definitely recommend them.
N K.
Gerald was very knowledgeable and completed the jobs in a timely manner.
Patricia S.
Gerald was very helpful and answered all my questions! Thank you.
Jeve S.
Michael C was courteous and fixed our issue.Though the cost was higher than expected, the service was good.
Matteo P.
Fraser was super helpful. We had a kitchen faucet that leaked and needed replacing, plus a toilet that was also leaking and needed to be replaced. Fraser talked to us about different options and took our thoughts into consideration. We were really pleased with the service and professionalism. Thanks Fraser!
sunprit K.
Gerald did a great job
Lee S.
Gerald was professional and knowledgeable
Heidi K.
Gerald excellent friendly, thorough work.
John D.
Jerald is so very good in this job, he fixed everything and check everything.
Harry T.
Very kind and hard working individuals. Really appreciate the good work!
Vipul V.
Sunny was here to help us with the drain unlocking. Very professional and on time. Gave us good tips as well for future and what we can do to avoid all this. Highly recommend these guys. They were the only people to help us over the weekend.
Kevin H.
We were very happy about the service provided by David C. from Hy-Pro. He was professional, courteous, and honest. He did extensive tests, and did not leave until he was sure the problem was resolved. Dave was also very knowledgeable, and provided all the information I was looking for, about what may have caused the problem. Thank you David, and Hy-Pro for the great service!
Dana W.
Jason was lovely, efficient and a great representative of Hy-Pro. Will be calling next week for more help!
We needed a quick fix for a leak that was getting worse. They arrived when they said they would and got the job done.
Hiliary J.
Our kitchen pipes exploded in our lower level and where clogged from 30 years of grease and food plugging our pipes. I contacted Hy-Pro for assistance. I found them on-line; read a number of positive testimonials on their professional website and decided to give them a try. They promised to have a plumber to our home within one hour. Philip arrived promptly. He was polite and analyzed the problem(s) and successfully resolved a series of contributing issues. By the time he left our pipes where cleared. Thank you Philip for a great job and Hy-Pro for your assistance. We would highly recommend the company and Philip the plumber for your plumbing needs.
Donald E.
Taylor worked hard and leaned up. a well done job.
Ian S.
Quick and professional. Got the job done
Jeremy was fantastic from start to finish. He was humble, professional, and very respectful. Considering the times, he came and fixed our water in no time. Our family appreciates him greatly. Give him a raise please.
Anton O
Sunny was great, quick service, reasonable rates
Victoria E.
Excellent service fixed the problem right awayI especially appreciated the call to let me know Eric was on his way to my homeEric was pleasant and knowledgeable that’s exactly what I needed
Michelle Sinclair [.
Thank you to Eric G who provided amazing service today. He resolved our issue for us and he took the time to explain everything to me.
Brett C.
Sunny was quick, informative and fair. Appreciate your help!
I really appreciate the time and effort Eric G. took in trying to solve our plumbing issue. He was both professional and courteous and I would recommend him and Hypro to anyone.
paula C.
Hy-Pro was the best plumbing company.I would highly recommend them and David who came over was so professional and friendly and efficient.Also very good clean up after the plumbing job.I am very happy with the new toilet that was installed.Thank you
Gloria Kremer Girlfriend O.
Mathew was very pleasant and personable and he gave us options to help save on the cost. I would definitely recommend this company. Great service and punctual.
Kimberly H.
Excellent service starting with the person who booked my service call. Had a plumbing emergency and someone came out within an hour. David B. was awesome! He is very knowledgeable and let me know exactly what was required for the repair. I will definitely recommend to anyone looking for a great plumbing company.
Nitin A.
It was a great experience and Sunny was super amazing and knowledgeable. He put the hard yards and the result was a clean and tidy toilet. Cheers.
Riisa W.
David did a great job in all respects. He was informative about what needed to be done. The dispatching for this job was prompt. Much appreciated
Ms. D
Chris did an awesome job assessing my heating problem here in oakville (showed up same day I called)... and fixed the problem to the tee on the second visit. Professional and efficient. The call center is also very diligent. Took the calls immediately and they will get to your concerns without wasting time (thank you, nina).
Peter James K.
Mat V went above and beyond. Even managed to fix the defective faucet I had just bought. 12/10, would recommend.
Fred P.
Cleared the blocked drain quickly. Also explained everything well.
Irene J.
Excellent service. I thought I had two leaks, but Dave knew right away I only had one leak and fixed it in minutes.
Tony A.
Had a big problem and they came out the same day. Jeremy was awesome and very knowledgeable. Would definitely recommend to anyone looking for a great plumbing company.
Pardeep S.
Called around 10 pm for a pipe that had been leaking. Gentleman on the line took all my info an booked me in for the next morning with a 2 hour window. Nick and his team arrived promptly and got the job done quickly without any mess. I like the iPad - paperless invoice and credit card payment made it easy. Would highly recommend Nick and HY-Pro!
Shawn was great. Would recommend him and hypro as they have been to our buisness numerous times.
Kevin C.
Matthew was not only friendly and helpful but also took the time to answer my questions. He has great people skills and a great sense of humour. Would definitely request him in future.
Russta F.
Fast, friendly service from Sunny and the problem was taken care of perfectly!
Osman B.
Matt T. came to look at a leak in some ceiling pipes. Made clean cuts to the drywall without any unnecessary damage and provided us with a full diagnosis of the potential issues. Great service once again.
Shèrida S.
Jesse W is an amazing technician! He is incredibly efficient, reliable and well-versed in the area of residential plumbing!!
Daniel H.
What a phenomenal experience. I had a blockage between my kitchen and laundry room with no luck trying myself. Called Hy-Pro and within hours they were here and within an hour we had the blockage removed. Shawn was friendly, neat and efficient. I will definitely use them again and I would recommend them.
Bill H.
SUNNY very quick efficient and honest guy, great work!!
Aninda S.
Fast service by Sunny! Very knowledgeable. Price could be better but quality service.
Julia R.
We had excellent service today from Hy-Pro. They were not only able to fix the broken pipe, but also fixed our sprinkler system in the process. Service was above and beyond from Sunny.
Ahatha L.
Shawn arrived promptlyDid a great job. Thanks
Richard G.
Sunny was excellent. Focused in the finding the problem with no waste in time or money.
Rudy B.
Had a problem with my drain and a leak. Hy-Pro was quick in responding. The technician, David, they sent did an excellent job of explaining what was happening and my options. He did a great job and kept me updated throughout and showed/explained what he was doing. I’m very pleased.
Jennifer W.
Shawn was very nice and resolved our problem fast and efficiently !
Wayne B
Had hypro out to fix a old leaking valve. They came out quick and shawn was very professional and did a good job changing out the old valve.
Alexey T.
Had all Kitec supply pipes replaced in my house.Scheduled in 2 days.Amazing service, minimal damage to drywalls, I was really surprised.Jesse went above and beyond, extremely professional.Highly recommend this company.
stephanie H.
Eric C. was a wonderful technician and solved our problem ASAP and very pleasant.
Conrad N.
Had Eric C. do work on my main drain. He got it up to code and worked hard on removing the roots. He is professional, honest and does a great job explaining the work to be done. I would recommend Eric for your plumbing needs.
Stacey L.
Eric C. came for the service call and did a tremendous job. He added shut off valves and changed the faucet in the kitchen. He also provided us a solution for some old work around plumbing in our laundry room and bathroom. He capped the pipes so we can renovate the bathroom...even helped us remove the vanity while he was there. Great job!
Todd J.
Eric C
luis I.
Hypro Eric was a great guy to have help us with our bathroom project. Great knowledge
Tim P.
quick and efficient service
Pamela T.
Dean was excellent. He came to our home for a kitchen sink that was not draining and provided the best customer service. Instead of trying to charge me for an expensive fix, he helped me to try a less expensive option and it worked. He was professional, courteous and very honest. I would highly recommend this company and Dean.
Jeremy was very efficient and prompt service.
Lyn H.
Jeremy was great. Thanks for your help.
Rose M.
I found HY-Pro Plumbing through Google Search and read the amazing reviews. After working with Ali, I must admit that HY-Pro is very professional and helpful. I would definitely recommend using this company.
Rainer T.
Jeremy was great! Prompt and efficient.
Angela D
Jeremy provided excellent service pleasant manner job well done will call again.Thank you
Sarah R.
Wonderful service. My husband and I were extremely impressed with their professionalism and knowledge. They resolved our issue quickly and efficiently. We called them on a Sunday and they came out right away. We would definitely call them again!
Jeremy was awesome!! He was very courteous and professional. His work looks 👍
P and G M.
Jeremy was friendly and very efficient

Schedule Service

"*" indicates required fields

This field is for validation purposes and should be left unchanged.